steering FORD TRANSIT 2019 Workshop Manual

To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available. To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
only). See Settings (page 432).
You can select any of the following during
an active phone call:
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3

Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant. Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
1. Plug your phone into a USB port. See
USB Port
(page 355).
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3

For restaurants, cityseeker can provide
information such as star rating, average
cost, review, handicap access, hours of
operation, and website address.
For hotels, cityseeker can provide
information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address. Hotel service icons include:
•
Restaurant
• Business center
• Handicap facilities
• Laundry
• Refrigerator
• 24 hour room service
• Fitness center
• Internet access
• Pool
• Wi-Fi
Attractions include nearby landmarks,
amusement parks, historic buildings and
more. cityseeker can provide information
such as star rating, reviews, hour of
operation and admission price.
SiriusXM Traffic and Travel Link (If
Equipped)
SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
only in select markets. You must activate
and subscribe to receive SiriusXM Traffic
and Travel Link information. It helps you
locate the best gas prices, find movie
listings, get current traffic alerts, view the
weather map, get accurate ski conditions
and see current sports scores. See Apps
(page 429). The system calculates a reasonable
efficient route based on available speed
limits, traffic, and road conditions. You may
know a local short cut that is more efficient
at a given time than the route provided by
SYNC 3, but you should expect a slight
difference in minutes or miles with the
SYNC 3 route.
Navigation Map Updates
Annual navigation map updates are
available for purchase through your
dealership, by calling 1-866-462-8837 in
the United States and Canada or
01-800-557-5539 in Mexico. You can also
visit:
Website
www.navigation.com/sync
You need to specify the make and model
of your vehicle to determine if there is an
update available.
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
HERE by going to
www.here.com/mapcreator. HERE
evaluates all reported map errors and
responds with the result of their
investigation by e-mail.
Map coverage includes the USA (including
Puerto Rico and the US Virgin Islands),
Canada and Mexico.
APPS
The system enables voice, steering wheel,
and touch screen control of SYNC 3
AppLink enabled smartphone apps.
Once an app is running through AppLink,
you can control main features of the app
through voice commands and steering
wheel controls.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing SYNC™ 3

At every oil change interval as indicated by the information display
*
Inspect the exhaust system and heat shields.
Inspect front axle and U-joints. Lubricate if equipped with grease fittings.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints. Lubricate any areas with grease fittings.
Diesel engine fill diesel exhaust fluid.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. Other maintenance items
1
Torque rear axle U-bolts to specification.
Every 30000 miles (48000
km) Diesel engine replace fuel filter. 2
Replace engine air filter.
Change diesel foam air filter.
Every 45000 miles (70000
km)
Replace spark plugs.
Every 100000 miles
(160000 km) Inspect accessory drive belt(s). 3
Change automatic transmission fluid and filter.
Every 150000 miles
(240000 km) Change rear axle fluid.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Scheduled Maintenance

Multi-point inspection
Horn operation.
Radiator, cooler, heater and A/C hoses.
Suspension component for leaks or
damage.
Steering and linkage.
Tires (including spare) for wear and
correct pressure **
.
Windshield for cracks, chips or pits.
Washer spray and wiper operation.
* Brake, coolant recovery reservoir,
automatic transmission, power steering (if
equipped with hydraulic power assist
steering) and window washer.
** If your vehicle is equipped with a
temporary mobility kit, check the tire
sealant expiration Use By date on the
canister. Replace as needed. Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
When to expect the oil change message
Vehicle use and example
Interval
Normal
7500-10000 miles
(12000-16000 km) Normal commuting with highway driving.
No, or moderate, load or towing.
Flat to moderately hilly roads.
No extended idling.
Severe
5000-7499 miles
(8000-11999 km) Moderate to heavy load or towing.
Mountainous or off-road conditions.
Extended idling.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Scheduled Maintenance

When to expect the oil change message
Vehicle use and example
Interval
Extended hot or cold operation. Extreme
3000-4999 miles
(4800-7999 km) Maximum load or towing.
Extreme hot or cold operation.
Normal Maintenance Intervals At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate tires, inspect tire wear and measure tread depth.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level (if equipped with dipstick). Consult your
dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect front axle and U-joints. Lubricate if equipped with grease fittings.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints. Lubricate any areas with grease fittings.
Diesel engine fill diesel exhaust fluid.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Scheduled Maintenance

Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace engine air filter.
Inspect frequently,
service as required
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread depth.
Change engine oil and filter. *
Every 5000 miles (8000
km) or six months
* Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. Off-road operation
Inspect steering linkage, ball joints and U-joints. Lubricate if
equipped with grease fittings.
Inspect frequently,
service as required
Replace engine air filter.
Change engine oil and filter. *
Every 5000 miles (8000
km) or six months
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure tread depth.
* Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. Exclusive use of E85 (Flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change interval
Exceptions
There are several exceptions to the Normal
Schedule: Axle and Transfer Case Maintenance
Axle(s) and transfer case (Four-wheel
drive vehicles) fluid changes or level
checks are not required unless a leak is
suspected or the assembly has been
submerged in water. Contact an authorized
dealer for service.
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Scheduled Maintenance

9
911 Assist...........................................................59
A
A/C See: Climate Control......................................... 107
About 911 Assist..............................................59
About This Manual
...........................................7
ABS See: Brakes............................................................ 155
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 155
Accessories....................................................459 Exterior Style....................................................... 459
Interior Style........................................................ 459
Lifestyle................................................................. 459
Peace of Mind..................................................... 459
Accessories See: Replacement Parts
Recommendation............................................ 13
Adjusting the Headlamps.........................247 Horizontal Aim Adjustment........................... 248
Vertical Aim Adjustment................................. 247
Adjusting the Steering Wheel
....................79
Airbag Disposal...............................................58
Air Conditioning See: Climate Control......................................... 107
Air Filter See: Changing the Engine Air Filter - 3.2L
Power Stroke Diesel..................................... 255
See: Changing the Engine Air Filter - 3.5L Ecoboost™..................................................... 256
See: Changing the Engine Air Filter - 3.7L...................................................................... 257
Alarm See: Anti-Theft Alarm........................................ 78
Anti-Theft Alarm............................................78 Alarm System........................................................ 78
Arming the Alarm................................................. 78
Disarming the Alarm........................................... 78
Triggering the Alarm............................................ 78
Appendices....................................................485
Apps.................................................................429 ........................................................................\
.......... 429
SiriusXM Traffic and Travel Link.................... 431Audible Warnings and Indicators.............96
Airbag Secondary Warning.............................. 96
Door Ajar................................................................. 96
Exterior Lamps On............................................... 96
Key in Ignition........................................................ 96
Parking Brake On................................................. 96
Seatbelt Reminder.............................................. 96
Transmission Selector Lever Not in park (P)........................................................................\
96
Audio Input Jack...........................................354
Audio System
................................................333
General Information......................................... 333
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio.............................334
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................338
Audio Unit - Vehicles With: AM/FM/USB Port/Bluetooth..........................................340
Bluetooth Audio Streaming........................... 345
iPod........................................................................\
. 345
Making and Receiving Calls........................... 344
Phone and Voice Pass-Through.................. 342
Phone Menu Options....................................... 344
Sound Button....................................................... 341
Station Preset Buttons.................................... 342
Station Tuning Control..................................... 342
USB........................................................................\
. 345
Waveband Button.............................................. 341
Audio Unit - Vehicles With: AM/ FM
..................................................................346
AUX Button.......................................................... 348
Clock Button........................................................ 347
Menu Button....................................................... 348
Sound Button..................................................... 348
Station Preset Buttons.................................... 348
Station Tuning Buttons................................... 348
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................336
Autolamps
........................................................83
Windshield Wiper Activated
Headlamps........................................................ 84
Automatic Transmission.............................151 Automatic Transmission Adaptive
Learning............................................................. 154
Brake-Shift Interlock......................................... 152
If Your Vehicle Gets Stuck in Mud or Snow.................................................................. 154
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index

Parking Brake - Vehicles With:
Mechanical Parking Brake......................156
Center Parking Brake......................................... 156
Parking Brake - Vehicles With: Push Down Parking Brake.................................156
Passive Anti-Theft System..........................77
SecuriLock®............................................................ 77
PATS See: Passive Anti-Theft System...................... 77
Perchlorate........................................................13
Personalized Settings
................................100
Measure Units..................................................... 100
Phone................................................................416 During a Phone Call........................................... 419
Making Calls......................................................... 418
Pairing Your Cell Phone for the First Time................................................................... 416
Phone Menu.......................................................... 417
Receiving Calls.................................................... 419
Smartphone Connectivity.............................. 420
Text Messaging.................................................. 420
Post-Crash Alert System
...........................198
Power Door Locks See: Locking and Unlocking.............................. 72
Power Seats
.....................................................114
Power Lumbar...................................................... 116
Power Steering Fluid Check......................241 Adding Power Steering Fluid......................... 242
Power Windows
..............................................87
Accessory Delay.................................................... 87
Bounce-Back......................................................... 87
Driver Side One-Touch Down.......................... 87
Driver Side One-Touch Up................................ 87
Protecting the Environment........................17
Puncture See: Changing a Road Wheel....................... 293
R
Rear Passenger Climate Controls
..........109
Adjusting the Blower Motor Speed.............109
Directing Air to the Footwell Air
Vents.................................................................. 109
Directing Air to the Overhead Air Vents.................................................................. 109
Directing Air to the Overhead Air Vents and the Footwell Air Vents................................. 109Rear Quarter Windows................................89
Closing the Rear Quarter Windows..............90
Opening the Rear Quarter Windows............89
Rear Seats........................................................116 Installing the Seats............................................. 118
Recline Adjustment............................................ 116
Removing Seats (Passenger Vehicles)............................................................. 117
Rear View Camera.......................................164 Manual Zoom...................................................... 166
Rear View Camera Delay................................. 166
Rear View Camera Locations........................ 164
Using the Rear View Camera System.........165
Vehicles with Parking Aid................................. 167
Rear View Camera See: Rear View Camera................................... 164
Recommended Towing Weights............180 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 183
Reduced Engine Performance..................191
Refueling..........................................................136 System Warnings................................................ 138
Remote Control - Vehicles With: Passive Anti-Theft System (PATS)......................69
Changing the Remote Control Battery........70
Integrated Keyhead Transmitter.................... 69
Locating Your Vehicle......................................... 70
Programming a New Remote Control..........70
Switching the Panic Alarm On and Off.........71
Remote Control - Vehicles Without: Passive Anti-Theft System
(PATS)............................................................68
Changing the Remote Control Battery........68
Integrated Keyhead Transmitter.................... 68
Locating Your Vehicle......................................... 69
Programming a New Remote Control.........68
Switching the Panic Alarm On and Off........................................................................\
. 69
Remote Start..................................................110
Removing a Headlamp.............................248
Repairing Minor Paint Damage..............266
Replacement Parts Recommendation........................................13
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index

Starting a Diesel Engine.............................126
Engine Warning Lamps..................................... 127
Failure to Start...................................................... 127
Glow Plug Indicator............................................ 127
Guarding Against Exhaust Fumes................127
Important Ventilating Information...............127
Starting the Engine............................................ 126
Stopping the Engine When Your Vehicle is Moving................................................................ 127
Stopping the Engine When Your Vehicle is Stationary.......................................................... 127
Starting a Gasoline Engine........................125
Engine Warning Lamps.................................... 126
Failure to Start..................................................... 125
Guarding Against Exhaust Fumes................126
Important Ventilating Information...............126
Starting the Engine............................................ 125
Stopping the Engine When Your Vehicle is Moving................................................................ 125
Stopping the Engine When Your Vehicle is Stationary......................................................... 125
Starting and Stopping the Engine
..........124
General Information.......................................... 124
Steering.............................................................172
Steering Wheel
................................................79
Storage Compartments.............................123
Supplementary Restraints System.........48 Principle of Operation........................................ 48
Switching Off the Engine
...........................128
Vehicles With a Turbocharger........................ 128
Symbols Glossary
.............................................7
SYNC™ 3........................................................394
General Information......................................... 394
SYNC™ 3 Troubleshooting
.....................446
SYNC™ Applications and Services.......372 911 Assist................................................................ 372
SYNC Mobile Apps............................................ 374
SYNC™...........................................................356 General Information......................................... 356
SYNC™ Troubleshooting
.........................386
T
Technical Specifications See: Capacities and Specifications............307
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................203 Tire Care
..........................................................270
Glossary of Tire Terminology......................... 272
Inflating the Tires............................................... 279
Information About Uniform Tire Quality Grades............................................................... 270
Information Contained on the Tire Sidewall............................................................ 273
Inspecting the Tires and Wheel Valve Stems................................................................ 282
Location of the Tire Label............................... 279
Tire Age.................................................................. 283
Tire and Wheel Alignment............................. 285
Tire Damage........................................................ 282
Tire Pressure Monitoring System................284
Tire Replacement Requirements.................283
Tire Rotation........................................................ 285
Tire Safety Practices........................................ 284
Tire Wear............................................................... 282
United States Department of Transportation Tire Quality Grades.........271
Tire Pressure Monitoring System..........288 Changing Tires With a Tire Pressure
Monitoring System....................................... 290
Tire Pressure Monitoring System Reset Procedure......................................................... 292
Understanding the Tire Pressure Monitoring System............................................................. 290
Tires See: Wheels and Tires..................................... 269
Tow/Haul.........................................................154
Towing a Trailer
..............................................179
Load Placement.................................................. 179
Towing Points
................................................199
Front Towing Point............................................. 199
Rear Towing Point.............................................. 199
Towing Eye Location........................................ 200
Towing the Vehicle on Four Wheels..........................................................189
Emergency Towing............................................ 189
Recreational Towing......................................... 190
Towing...............................................................179
Traction Control
............................................159
Principle of Operation....................................... 159
Trailer Sway Control....................................180
Transmission Code Designation.............314
Transmission...................................................151
Transporting the Vehicle
...........................198
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2019 Transit (TTH) Canada/United States of America, Vehicles Built From: 02-01-2019, KK3J 19A321 AB enUSA, Edition date: 201812, First-Printing Index