airbag FORD TRANSIT 2020 Owner's Guide

If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone.
See Supplementary Restraints System
(page 51). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 257).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select: Action and Description
Menu
Item
Select the desired option, on
or off.
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle are
able to talk with the operator. Be prepared
to provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing SYNC™

911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note:
You must pair and connect your
smartphone to SYNC to access AppLink.
Note: Android users need to connect the
phone to SYNC using Bluetooth. Note:
For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the Ford
website
Note: Availability of SYNC AppLink enabled
Apps will vary by region.
Note: Make sure you have an active account
for the app that you have downloaded.
Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
To Access Using the SYNC Menu
Press the Mobile Apps button to access
the menu on-screen. Then select: Action and Description
Menu
Item
Scroll through the list of
available applications and
select a particular app.
Find
Mobile
Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
To Access Using Voice Commands
Press the voice button, then when prompted say: Action and Description
Voice Command
Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example "Play Playlist Road Trip".
Mobile Applications
SYNC lists all of the currently available mobile apps.
List Applications
Searches your connected mobile device for SYNC-compatible mobile apps.
Find Applications
Use this command to discover the available voice commands.
Help
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Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstruc-
tions. Clean if necessary.
Cooling system fluid level and coolant
strength.
Door weatherstrips for wear. Lubricate if
necessary.
Front door check arms for correct opera-
tion.
Hinges, latches and outside locks for
correct operation. Lubricate if necessary.
Parking brake for correct operation.
Seatbelts and seat latches for wear and
function.
Safety warning lamps (brake, ABS, airbag
and seatbelt) for operation.
Washer spray and wiper operation. Clean
or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running
correctly, it is important to have the
systems on your vehicle checked regularly.
This can help identify potential issues and
prevent major problems. We recommend
having the following multi-point inspection
performed at every scheduled
maintenance interval to help make sure
your vehicle keeps running correctly. Multi-point inspection
Accessory drive belt(s).
Battery performance.
Engine air filter. Multi-point inspection
Exhaust system.
Exterior lamps and hazard warning
system operation.
Fluid levels *
; fill if necessary.
For oil and fluid leaks.
Horn operation.
Radiator, cooler, heater and A/C hoses.
Suspension component for leaks or
damage.
Steering and linkage.
Tires (including spare) for wear and
correct pressure **
.
Windshield for cracks, chips or pits.
Washer spray and wiper operation.
* Brake, coolant recovery reservoir,
automatic transmission, power steering (if
equipped with hydraulic power assist
steering) and window washer.
** If your vehicle is equipped with a
temporary mobility kit, check the tire
sealant expiration Use By date on the
canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
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ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING: Do not fasten antenna
cables to vehicle wiring, fuel pipes and
brake pipes. WARNING:
Keep antenna and
power cables at least 4 in (10 cm) from
any electronic modules and airbags. Note:
We test and certify your vehicle to
meet electromagnetic compatibility
legislation. It is your responsibility to make
sure that any equipment an authorized
dealer installs on your vehicle complies with
applicable local legislation and other
requirements. Installation of some
aftermarket electronic devices could
degrade the performance of vehicle
functions, which use radio frequency signals
such as broadcast radio receiver, tire
pressure monitoring system, push button
start, Bluetooth connectivity or satellite
navigation.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following illustrations and table. We do not
provide any other special provisions or
conditions for installations or use.
Car 480
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1. Safe and Lawful Use
You acknowledge that devoting attention
to the TeleNav Software may pose a risk
of injury or death to you and others in
situations that otherwise require your
undivided attention, and you therefore
agree to comply with the following when
using the TeleNav Software:
(a) observe all traffic laws and otherwise
drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the TeleNav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked;
(d) do not use the TeleNav Software for
any illegal, unauthorized, unintended,
unsafe, hazardous, or unlawful purposes,
or in any manner inconsistent with this
Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
TeleNav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
2. Account Information
You agree: (a) when registering the
TeleNav Software, to provide TeleNav with
true, accurate, current, and complete
information about yourself, and (b) to
inform TeleNav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
•
Subject to your compliance with the
terms of this Agreement, TeleNav
hereby grants to you a personal,
non-exclusive, non-transferable license
(except as expressly permitted below
in connection with your permanent
transfer of the TeleNav Software
license), without the right to
sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate
upon any termination or expiration of
this Agreement. You agree that you will
use the TeleNav Software only for your
personal business or leisure purposes,
and not to provide commercial
navigation services to other parties.
3.1 License Limitations
• (a) reverse engineer, decompile,
disassemble, translate, modify, alter
or otherwise change the TeleNav
Software or any part thereof;
(b)
attempt to derive the source code,
audio library or structure of the
TeleNav Software without the prior
express written consent of TeleNav;
(c)
remove from the TeleNav
Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings;
(d)
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1
180 Degree Camera....................................203
Camera Views.................................................... 204
Front View Camera........................................... 204
Using the 180 degree camera system.............................................................. 204
9
911 Assist...........................................................62
A
A/C See: Climate Control........................................... 121
About This Manual...........................................9
ABS See: Brakes............................................................ 182
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 182
Accessories....................................................458
Accessories See: Replacement Parts
Recommendation............................................ 15
ACC See: Using Adaptive Cruise Control............207
Active Park Assist.........................................198 Using Active Park Assist.................................. 198
Adjusting the Headlamps........................305 Horizontal Aim Adjustment.......................... 306
Vertical Aim Adjustment................................ 305
Adjusting the Steering Wheel....................97
Airbag Disposal
................................................61
Air Conditioning See: Climate Control........................................... 121
Air Filter See: Changing the Engine Air Filter............296
Alarm See: Anti-Theft Alarm - Vehicles With:
Anti-Theft Alarm Horn with Integral
Battery................................................................. 92
See: Anti-Theft Alarm - Vehicles Without: Anti-Theft Alarm Horn with Integral
Battery.................................................................. 91
All-Wheel Drive
..............................................177 AM/FM Radio - Vehicles Without:
SYNC.............................................................396
Selecting a Radio Source............................... 396
Anti-Theft Alarm - Vehicles With: Anti-Theft Alarm Horn with Integral
Battery.............................................................92
Alarm System........................................................ 92
Arming the Alarm................................................. 93
Disarming the Alarm........................................... 93
Guard Settings...................................................... 92
Triggering the Alarm............................................ 92
Anti-Theft Alarm - Vehicles Without: Anti-Theft Alarm Horn with Integral
Battery..............................................................91
Alarm System......................................................... 91
Arming the Alarm.................................................. 91
Disarming the Alarm............................................ 91
Triggering the Alarm............................................. 91
Appendices...................................................480
Applying the Parking Brake......................185
Apps..................................................................441 SiriusXM Traffic and Travel Link................... 442
Using Apps on an Android Device...............442
Using Apps on an iOS Device......................... 441
Using Mobile Navigation on an Android Device................................................................ 442
Audio System
................................................393
General Information......................................... 393
Audio Unit Clock and Date Displays - Vehicles Without: SYNC.........................397
Adjusting the Clock........................................... 397
Audio Unit - Vehicles With: SYNC 3......................................................................395
Adjusting the Volume...................................... 395
Changing Radio Stations................................ 395
Pausing or Playing Media............................... 396
Seek Down and Previous Track Button............................................................... 396
Seek Up and Next Track Button.................. 396
Sound Settings................................................... 396
Switching the Audio Unit On and Off........395
Switching the Screen On and Off...............396
Audio Unit - Vehicles Without: SYNC.............................................................393
Adjusting the Volume...................................... 393
Changing Radio Stations................................ 394
Pausing or Playing Media............................... 395
Returning to the Previous Screen................394
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Cleaning the Interior....................................318
Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats................................................ 318
Instrument Cluster Screens, LCD Screens and Radio Screens....................................... 320
Leather Interior.................................................... 319
Mirrors.................................................................... 320
Rear Windows..................................................... 320
Seatbelts............................................................... 319
Storage Compartments, Cup Holders and Ashtrays........................................................... 320
Suede Micro Fiber Fabric................................. 319
Cleaning the Wheels...................................321
Cleaning the Windows and Wiper Blades............................................................318
Clearing All MyKeys.......................................74
Climate Control..............................................121
Closing the Sliding Door...............................81 Closing the Sliding Door From Inside Your
Vehicle.................................................................. 81
Closing the Sliding Door From Outside Your Vehicle................................................................. 82
Closing the Sliding Door With the Remote Control................................................................ 85
Cold Weather Precautions
.......................254
Connected Vehicle......................................388 Connecting the Vehicle to a Mobile
Network........................................................... 388
Connected Vehicle Limitations..............388
Connected Vehicle Requirements
........388
Connected Vehicle – Troubleshooting - Vehicles With: Modem
...........................389
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3...........................390
Connecting a Bluetooth® Device - Vehicles Without: SYNC.........................397
Pairing a Device.................................................. 397
Connecting the Vehicle to a Mobile Network.......................................................388
Connecting FordPass to the Modem.........388
Enabling and Disabling the Modem...........388
What Is the Modem.......................................... 388
Connecting the Vehicle to a Wi-Fi Network.......................................................388
Coolant Check See: Engine Coolant Check........................... 298
Crash Sensors and Airbag Indicator.......60 Creating a MyKey............................................72
MyKey Information Messages.......................... 72
Creating a Wi-Fi Hotspot..........................392 Connecting a Device to the Wi-Fi
Hotspot............................................................. 392
Finding the Wi-Fi Hotspot Name and Password......................................................... 392
Cross Traffic Alert........................................224 Cross Traffic Alert behavior when trailer is
attached........................................................... 226
Cross Traffic Alert Indicator........................... 226
Cross Traffic Alert Information Messages.......................................................... 227
Cross Traffic Alert System Limitations...................................................... 226
Cross Traffic Alert System Sensors............226
Switching the System On and Off..............226
Using Cross Traffic Alert.................................. 224
Cruise Control...............................................206 Principle of Operation..................................... 206
Cruise control See: Using Cruise Control.............................. 206
Customer Assistance.................................266
D
Data Recording
..................................................11
Comfort, Convenience and Entertainment
Data....................................................................... 13
Event Data................................................................ 13
Service Data............................................................ 12
Services That Third Parties Provide...............14
Services That We Provide.................................. 14
Vehicles With a Modem...................................... 14
Vehicles With an Emergency Call System.................................................................. 15
Vehicles With SYNC............................................. 14
Daytime Running Lamps
...........................103
Type 1 - Conventional
(Non-Configurable)...................................... 103
Type 2 - Configurable........................................ 103
Declaration of Conformity
.......................508
Radio Frequency Statement........................ 508
Diesel Particulate Filter
...............................167
Diesel Particulate Filter Automatic
Regeneration................................................... 168
Diesel Particulate Filter Information Messages........................................................... 172
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Diesel Particulate Filter Manual
Regeneration................................................... 170
On-Board Diagnostics System..................... 168
Direction Indicators.....................................106 Direction Indicator............................................. 106
Switching the Direction Indicators On and Off....................................................................... 106
Doors and Locks..............................................77
Draining the Fuel Filter Water Trap - Diesel.............................................................297
Draining the Fuel Filter Water Trap..............297
Drive Belt Routing - 2.0L EcoBlue...........313
Drive Belt Routing - 3.5L Duratec/3.5L Ecoboost™, Vehicles With: Dual
Generators....................................................314
Drive Belt Routing - 3.5L Duratec/3.5L Ecoboost™, Vehicles With: Single
Generator......................................................314
Drive Control..................................................234 Selectable Drive Modes.................................. 234
Selectable Drive Modes Information Messages......................................................... 235
Driver Alert.......................................................214
Driver Alert System Display............................. 215
Driver Alert System Messages........................ 217
Driver Alert System Warnings........................ 215
Switching Driver Alert On or Off.................... 216
Driver and Passenger Airbags....................52 Children and Airbags........................................... 57
Passenger Airbag On and Off Switch ..........52
Proper Driver and Front Passenger Seating Adjustment........................................................ 57
Driving Aids
.....................................................214
Driving Hints..................................................254
Driving Through Water...............................255
DRL See: Daytime Running Lamps....................... 103
E
Eco
.....................................................................227
Eco Mode............................................................... 227
Efficient Drive Mode......................................... 228
Economical Driving
.....................................254
Electromagnetic Compatibility.............480
Emergency Call Limitations.......................63
Emergency Call Requirements.................62
Emergency Exit.............................................258 Emission Law
.................................................162
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........163
Tampering With a Noise Control System............................................................... 162
End User License Agreement.................483 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 483
Engine Block Heater.....................................147 Using the Engine Block Heater...................... 148
Engine Coolant Check...............................298 Adding Coolant.................................................. 298
Coolant Change................................................. 300
Engine Coolant Temperature Management................................................... 301
Fail-Safe Cooling.............................................. 300
Recycled Coolant.............................................. 300
Severe Climates................................................ 300
Engine Cooling Fan - Diesel.....................298
Engine Cooling Fan - Gasoline
...............298
Engine Emission Control............................162
Engine Immobilizer See: Passive Anti-Theft System - Vehicles
With: Passive Anti-Theft System
(PATS)................................................................ 90
Engine Oil Check
..........................................293
Adding Engine Oil.............................................. 294
Engine Oil Pressure Warning Lamp............294
Engine Oil Dipstick - 2.0L EcoBlue........293
Engine Oil Dipstick - 3.5L Duratec.........293
Engine Oil Dipstick - 3.5L Ecoboost™.................................................293
Engine Specifications - 2.0L EcoBlue........................................................362
Engine Specifications - 3.5L Duratec.........................................................363
Engine Specifications - 3.5L Ecoboost™.................................................364
Entertainment..............................................
424
AM/FM Radio...................................................... 425
Apps........................................................................\
433
Bluetooth Stereo or USB................................ 432
CD (If equipped)................................................. 431
HD Radio ™ Information (If
Available)........................................................ 428
SiriusXM® Satellite Radio (If Activated)........................................................ 426
Sources.................................................................. 425
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Seatbelt Warning Lamp and Indicator
Chime...............................................................47
Conditions of operation..................................... 48
Seats.................................................................128
Security.............................................................90
Selective Catalytic Reductant System - 2.0L EcoBlue
...............................................164
Diesel Exhaust Fluid Guidelines.................... 164
Filling the Diesel Exhaust Fluid Tank..........164
Filling the Diesel Exhaust Fluid Tank Using a Container...................................................... 166
Filling the Diesel Exhaust Fluid Tank Using a Fuel Station Pump..................................... 165
Selective Catalytic Reductant System Warning Lamp................................................. 167
Settings...........................................................443 911 Assist............................................................... 444
Ambient Lighting............................................... 444
Audio...................................................................... 443
Automatic Updates.......................................... 444
Bluetooth.............................................................. 443
Charge Settings................................................. 444
Clock....................................................................... 443
Display................................................................... 444
Driver Assist......................................................... 444
FordPass............................................................... 444
General.................................................................. 444
Message Center................................................. 444
Mobile Apps........................................................ 444
Multi Contour Seats......................................... 444
Navigation............................................................ 444
Personal Profiles............................................... 444
Phone..................................................................... 443
Seats...................................................................... 444
Sound..................................................................... 443
Valet Mode........................................................... 444
Vehicle................................................................... 444
Voice Control...................................................... 444
Side Airbags
.....................................................58
Side Sensing System..................................196
Object Distance Indicator................................ 197
Sitting in the Correct Position..................128
Sliding Door Precautions.............................81
Sliding Door
.......................................................81
Closing the Sliding Door..................................... 81
Opening the Sliding Door................................... 81
Sliding Door – Troubleshooting..................... 86Sliding Door – Troubleshooting...............86
Sliding Door – Frequently Asked
Questions........................................................... 87
Sliding Door – Information Messages.........86
Snow Chains See: Using Snow Chains................................. 343
Spare Wheel See: Changing a Road Wheel....................... 349
Special Notices
................................................16
New Vehicle Limited Warranty........................ 16
Special Operating Conditions Scheduled Maintenance...............................................467
Exceptions........................................................... 469
Speed Control See: Cruise Control........................................... 206
Speed Limiter
.................................................214
Principle of Operation....................................... 214
Using Speed Limiter.......................................... 214
Stability Control
............................................189
Principle of Operation...................................... 189
Starter Switch See: Ignition Switch........................................... 143
Starting a Diesel Engine.............................145 Engine Warning Lamps.................................... 146
Failure to Start..................................................... 145
Glow Plug Indicator........................................... 146
Guarding Against Exhaust Fumes...............146
Important Ventilating Information..............146
Starting the Engine............................................ 145
Stopping the Engine When Your Vehicle is Moving............................................................... 146
Stopping the Engine When Your Vehicle is Stationary......................................................... 146
Starting a Gasoline Engine........................143 Engine Warning Lamps.................................... 145
Failure to Start..................................................... 144
Guarding Against Exhaust Fumes................144
Important Ventilating Information...............145
Starting the Engine............................................ 144
Stopping the Engine When Your Vehicle is Moving............................................................... 144
Stopping the Engine When Your Vehicle is Stationary......................................................... 144
Starting and Stopping the Engine..........143 General Information.......................................... 143
Steering...........................................................228 Adaptive Learning............................................. 229
Electric Power Steering................................... 228
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index