fuel FORD TRANSIT 2020 Service Manual

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
The hazard warning button is
located on the instrument panel.
Switch the hazard warning
flashers on when your vehicle is creating a
safety hazard.
Press the button to switch the hazard
warning flashers on. The front and rear
direction indicators will flash.
Press the button again to switch the
hazard warning flashers off.
Note: Prolonged use of the hazard warning
flashers will cause the battery to run out of
charge. There may be insufficient power to
restart the engine. EMERGENCY EXIT
1. Pull the release handles.
2. Push the window.
FUEL SHUTOFF
WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
In the event of a moderate to severe crash,
your vehicle is fitted with a fuel pump
shut-off feature that stops the flow of fuel
to the engine. Not every impact will cause
a shutoff.
Should the engine turn off after a crash,
you may restart the engine by carrying out
the following.
Ignition Switch
1. Switch the ignition off.
2. Switch the ignition to position III.
3. Switch the ignition off.
4. Switch the ignition on again to re-enable the fuel pump.
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2. Lift up the battery positive connection
point cover. For item location, refer to
the appropriate under hood overview.
See Maintenance (page 288). WARNING:
Make sure that the
cables are clear of any moving parts and
fuel delivery system parts.
3. Connect one end of the positive jumper
cable to the positive terminal of the
discharged battery and the other end
to the positive terminal of the booster
battery. WARNING:
Do not connect the
negative jumper cable to any other part
of your vehicle. Use the ground point.
4. Connect one end of the negative jumper cable to the negative terminal
of the booster battery or to a suitable
ground point and the other end to the
ground point on your vehicle.
Rear Wheel Drive
1. Switch the ignition off and any electrical equipment. 2. Lift up the battery positive connection
point cover. For item location, refer to
the appropriate under hood overview.
See
Maintenance (page 288). WARNING:
Make sure that the
cables are clear of any moving parts and
fuel delivery system parts.
3. Connect one end of the positive jumper
cable to the positive terminal of the
discharged battery and the other end
to the positive terminal of the booster
battery.
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The positive (+) access terminal is next to
the fuse box, under a red cap. To access
the positive (+) terminal, lift the red cap
up.
The negative (-) terminal is a post, located
on the driver side, near the hood hinge. It
is a grounding connection point, so you will
need to remove the rubber covering first. Connecting the Jumper Cables
WARNING: Do not attach the
cables to fuel lines, engine rocker covers,
the intake manifold or electrical
components as grounding points. Stay
clear of moving parts. To avoid reverse
polarity connections, make sure that you
correctly identify the positive (+) and
negative (-) terminals on both the
disabled and booster vehicles before
connecting the cables.
Note: In the illustration, the bottom vehicle
represents the booster vehicle. 1.
Connect the positive (+) jumper cable
to the positive (+) access terminal of
the vehicle with the discharged battery.
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already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
For additional information refer to the
Better Business Bureau website.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
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The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in: E-mail
Fax
Phone
Customer Relation-
ship Center
[email protected]
N/A
N/A
Asia Pacific
[email protected]
N/A
+1-800-841-3673
Caribbean and
Central America
[email protected]
971 4 3327 266
Ford
Middle East 80004443673
Lincoln
80004441067
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi 800850078
Kuwait
22280384
[email protected]
N/A
N/A
North Africa
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
[email protected]
N/A
N/A
Sub-Saharan Africa
[email protected] [email protected]
N/A
+82-02-1600-6003
South Korea
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Protected Component
Fuse Rating
Item
Left-hand heated windshield element.
40 A
8
Rear door latch.
15 A
9
Not used.
-
10
Auxiliary power point.
40 A
11
USB port.
Horn.
20 A
12
Selective catalytic reduction system.
10 A
13
Vehicle power 5.
15 A
14
Not used.
-
15
Not used.
-
16
Right-hand high-intensity discharge headlamps.
10 A
17
Rear window defroster.
40 A
18
Front fog lamps.
20 A
19
Power folding mirrors.
10 A
20
Vehicle power 4.
15 A
21
Rear blower motor.
40 A
22
Fuel pump.
20 A
23
Run/Start relay.
40 A
24
Auxiliary power points.
40 A
25
Left-hand high-intensity discharge headlamps.
10 A
26
Not used.
-
27
Vehicle power 1.
20 A
28
Fuel filter heater.
40 A
29
Coolant pump.
15 A
30
Anti-lock brake system.
5 A
31
Transmission control module.
15 A
32
Starter motor.
30 A
33
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Protected Component
Fuse Rating
Item
Selective catalytic reduction system.
15 A
34
Vehicle power 2.
15 A
35
Engine coolant bypass valve.
5 A
36
Glow plugs.
5 A
37
Powertrain control module.
Cooling fan.
60 A
38
Selective catalytic reduction system.
15 A
39
Vehicle power 3.
10 A
40
Controller glow plug.
10 A
41
Transmission control unit.
15 A
42
Anti-lock brake system pump.
60 A
43
Cooling fan.
25 A
44
Trailer socket.
30 A
45
Glow plugs.
40 A
46
Glow plugs.
40 A
47
Cooling fan.
50 A
48
Nitrogen oxides sensor.
15 A
49
Closed crankcase ventilation heater.
5 A
50
Air conditioning clutch.
10 A
51
Cooling fan.
50 A
52
Not used.
-
53
Backup alarm.
20 A
54
Transmission oil pump.
25 A
55
Fuel fired booster heater.
20 A
56
Anti-lock brake system with electronic stability
control.
25 A
57
Trailer socket.
30 A
58
Cooling fan relay.
-
59
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Protected Component
Fuse Rating
Item
Not used.
-
13
Not used.
-
14
Not used.
-
15
Rain sensor.
5 A
16
Not used.
-
17
Not used.
-
18
Not used.
-
19
Not used.
-
20
Heated rear window.
20 A
21
Heated rear window.
20 A
22
Auxiliary power point.
20 A
23
Auxiliary power point.
20 A
24
Not used.
-
25
Windshield wiper motor.
25 A
26
Not used.
-
27
Modified vehicle connections.
30 A
28
Fuel fired heater.
20 A
29
Power running boards.
30 A
30
Not used.
-
31
Not used.
-
32
Not used.
-
33
Not used.
-
34
Not used.
-
35
Not used.
-
36
Not used.
-
37
Not used.
-
38
Not used.
-
39
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GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts.
Working with the Engine Off
1. Set the parking brake and shift the transmission to park (P).
2. Switch off the engine.
3. Block the wheels. Working with the Engine On WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
1. Set the parking brake and shift the transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood 1. Pull the hood release lever.
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