airbag off FORD TRANSIT 2021 User Guide

POST-CRASH ALERT SYSTEM
WHAT IS THE POST-CRASH
ALERT SYSTEM
The system helps draw attention to your
vehicle in the event of a serious impact.
HOW DOES THE POST-CRASH
ALERT SYSTEM WORK
The system is designed to turn the hazard
flashers on and to intermittently sound the
horn in the event of a serious impact that
deploys an airbag or the seatbelt
pretensioners.
POST-CRASH ALERT SYSTEM
LIMITATIONS
Depending on applicable laws in the
country your vehicle was built for, the horn
does not sound in the event of a serious
impact.
SWITCHING THE POST-CRASH
ALERT SYSTEM OFF
Press the hazard flasher switch or the
unlock button on the remote control to
switch the system off.
Note:
The alert turns off when the vehicle
battery runs out of charge.
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Crash and Breakdown Information

Do not use a microfiber cloth to clean the
bezel around the display screens as it could
damage the surface.
Rear Windows
Note:
Do not use any abrasive materials to
clean the interior of the rear windows.
Note: Do not install stickers or labels to the
interior of the rear windows.
Mirrors
Do not clean the housing or glass of any
mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.
Storage Compartments, Cup
Holders and Ashtrays
To clean:
• Take out any removable inserts.
• Wipe the surface with a soft, damp
cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING: Do not use chemical
solvents or strong detergents when
cleaning the steering wheel or
instrument panel to avoid contamination
of the airbag system.
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
•
Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these
may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
1. Wipe up spilled liquid using a clean, soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially
available leather cleaning product for
automotive interiors. Test any cleaner
or stain remover on an inconspicuous
area.
3. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and
water solution. Dry the area with a
clean, soft cloth.
4. If necessary, apply more soap and water solution or cleaning product to
a clean, soft cloth and press it onto the
soiled area. Allow this to set at room
temperature for 30 minutes.
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Vehicle Care

If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth®-enabled phone.
See
Supplementary Restraints System
(page 50). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 249).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select: Action and Description
Menu
Item
Select the desired option, on
or off.
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth®
enabled and compatible
cell phone to SYNC.
• A connected
Bluetooth® enabled
phone must have the ability to make
and maintain an outgoing call at the
time of the incident.
• A connected
Bluetooth® enabled
phone must have adequate network
coverage, battery power and signal
strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle are
able to talk with the operator. Be prepared
to provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing SYNC™

911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note:
You must pair and connect your
smartphone to SYNC to access AppLink.
Note: Android users need to connect the
phone to SYNC using Bluetooth®. Note:
For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the Ford
website.
Note: Availability of SYNC AppLink enabled
Apps will vary by region.
Note: Make sure you have an active account
for the app that you have downloaded.
Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
To Access Using the SYNC Menu
Press the Mobile Apps button to access
the menu on-screen. Then select: Action and Description
Menu
Item
Scroll through the list of
available applications and
select a particular app.
Find
Mobile
Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
To Access Using Voice Commands
Press the voice button, then when prompted say: Action and Description
Voice Command
Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example "Play Playlist Road Trip".
Mobile Applications
SYNC lists all of the currently available mobile apps.
List Applications
Searches your connected mobile device for SYNC-compatible mobile apps.
Find Applications
Use this command to discover the available voice commands.
Help
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1
180 Degree Camera.....................................196
Camera Views...................................................... 197
Front View Camera............................................ 196
Using the 180 degree camera system.........197
9
911 Assist
............................................................61
A
A/C See: Climate Control.......................................... 122
About This Manual...........................................9
ABS See: Brakes............................................................ 170
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 170
Accessories....................................................442
ACC See: Using Adaptive Cruise Control............199
Active Park Assist..........................................191 Using Active Park Assist.................................... 191
Adjusting the Headlamps
.........................293
Horizontal Aim Adjustment........................... 294
Vertical Aim Adjustment................................. 293
Adjusting the Steering Wheel...................96
Airbag Disposal
..............................................60
Air Conditioning See: Climate Control.......................................... 122
Air Filter See: Changing the Engine Air Filter............284
Alarm See: Anti-Theft Alarm - Vehicles With:
Anti-Theft Alarm Horn with Integral
Battery.................................................................. 91
See: Anti-Theft Alarm - Vehicles Without: Anti-Theft Alarm Horn with Integral
Battery................................................................ 90
All-Wheel Drive.............................................165
AM/FM Radio - Vehicles Without: SYNC.............................................................379
Selecting a Radio Source................................ 379Anti-Theft Alarm - Vehicles With:
Anti-Theft Alarm Horn with Integral
Battery..............................................................91
Alarm System......................................................... 91
Arming the Alarm................................................. 92
Disarming the Alarm........................................... 92
Guard Settings....................................................... 91
Triggering the Alarm............................................. 91
Anti-Theft Alarm - Vehicles Without: Anti-Theft Alarm Horn with Integral
Battery............................................................90
Alarm System....................................................... 90
Arming the Alarm................................................ 90
Disarming the Alarm.......................................... 90
Triggering the Alarm........................................... 90
Appendices.....................................................461
Applying the Electric Parking Brake........177
Applying the Electric Parking Brake in an Emergency....................................................177
Applying the Parking Brake.......................174
Apps
..................................................................425
SiriusXM Traffic and Travel Link................... 426
Using Apps on an Android Device...............426
Using Apps on an iOS Device........................ 425
Using Mobile Navigation on an Android Device............................................................... 426
Audio System
................................................376
General Information.......................................... 376
Audio Unit Clock and Date Displays - Vehicles Without: SYNC
........................380
Adjusting the Clock.......................................... 380
Audio Unit - Vehicles With: SYNC 3.......................................................................378
Adjusting the Volume....................................... 378
Changing Radio Stations................................ 379
Next Track Button.............................................. 379
Pausing or Playing Media................................ 379
Previous Track Button...................................... 379
Sound Settings................................................... 379
Switching the Audio Unit On and Off.........378
Switching the Screen On and Off................379
Audio Unit - Vehicles Without: SYNC
..............................................................376
Adjusting the Volume....................................... 376
Changing Radio Stations................................. 377
Pausing or Playing Media................................ 378
Returning to the Previous Screen.................377
Scrolling Through the Menu Options..........377
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Instrument Cluster Screens, LCD Screens
and Radio Screens....................................... 306
Leather Interior................................................... 306
Mirrors.................................................................... 307
Rear Windows..................................................... 307
Seatbelts.............................................................. 306
Storage Compartments, Cup Holders and Ashtrays............................................................ 307
Suede Micro Fiber Fabric................................ 306
Cleaning the Wheels..................................308
Cleaning the Windows and Wiper Blades...........................................................305
Clearing All MyKeys.......................................73
Climate Control.............................................122
Closing the Sliding Door.............................80
Closing the Sliding Door From Inside Your
Vehicle................................................................ 80
Closing the Sliding Door From Outside Your Vehicle.................................................................. 81
Closing the Sliding Door With the Remote Control................................................................ 84
Cold Weather Precautions.......................246
Connected Vehicle
........................................371
Connecting the Vehicle to a Mobile
Network............................................................. 371
Connected Vehicle Data - Vehicles With: Modem.............................................................16
Connected Vehicle Limitations................371
Connected Vehicle Requirements..........371
Connected Vehicle – Troubleshooting - Vehicles With: Modem............................372
Connected Vehicle – Troubleshooting - Vehicles With: SYNC/SYNC 3..............373
Connecting a Bluetooth® Device - Vehicles Without: SYNC
........................380
Pairing a Device................................................. 380
Connecting the Vehicle to a Mobile Network.........................................................371
Connecting FordPass to the Modem...........371
Enabling and Disabling the Modem.............371
What Is the Modem............................................ 371
Connecting the Vehicle to a Wi-Fi Network........................................................372
Coolant Check See: Engine Coolant Check........................... 285
Crash and Breakdown Information.......255 Post-Crash Alert System................................ 255
Crash Sensors and Airbag Indicator.......59 Creating a MyKey.............................................71
MyKey Information Messages........................... 71
Creating a Vehicle Wi-Fi Hotspot...........375 Connecting a Device to the Wi-Fi
Hotspot............................................................. 375
Finding the Wi-Fi Hotspot Name and Password.......................................................... 375
Cross Traffic Alert.........................................216 Cross Traffic Alert behavior when trailer is
attached............................................................ 218
Cross Traffic Alert Indicator............................ 218
Cross Traffic Alert Information Messages.......................................................... 218
Cross Traffic Alert System Limitations........................................................ 217
Cross Traffic Alert System Sensors..............217
Switching the System On and Off...............218
Using Cross Traffic Alert................................... 216
Cruise Control
................................................198
Principle of Operation...................................... 198
Cruise control See: Using Cruise Control................................ 198
Customer Assistance.................................256
Customer Information
...............................454
D
Data Privacy
......................................................14
Services That Third Parties Provide...............14
Services That We Provide.................................. 14
Daytime Running Lamps...........................102 Type 1 - Conventional
(Non-Configurable)...................................... 102
Type 2 - Configurable........................................ 102
Declaration of Conformity
.......................489
Radio Frequency Statement........................ 489
Direction Indicators
.....................................105
Direction Indicator.............................................. 105
Switching the Direction Indicators On and Off....................................................................... 105
Doors and Locks.............................................76
Drive Belt Routing - Vehicles With: Dual Generators...................................................301
Drive Belt Routing - Vehicles With: Single Generator.....................................................301
Drive Control..................................................226 Selectable Drive Modes.................................. 226
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Selectable Drive Modes Information
Messages.......................................................... 227
Driver Alert......................................................207
Driver Alert System Display............................ 207
Driver Alert System Messages...................... 208
Driver Alert System Warnings....................... 207
Switching Driver Alert On and Off..............208
Driver and Passenger Airbags.....................51 Children and Airbags.......................................... 56
Passenger Airbag On and Off Switch ...........51
Proper Driver and Front Passenger Seating Adjustment........................................................ 56
Driving Aids....................................................206
Driving Hints
..................................................246
Driving Through Water...............................247
DRL See: Daytime Running Lamps....................... 102
E
Eco......................................................................219 Eco Mode............................................................... 219
Efficient Drive Mode.......................................... 219
Economical Driving
.....................................246
Electric Parking Brake Audible Warning.........................................................178
Electric Parking Brake..................................177 Electric Parking Brake –
Troubleshooting............................................. 178
Electric Parking Brake – Troubleshooting.........................................178
Electric Parking Brake – Information Messages.......................................................... 178
Electric Parking Brake – Warning Lamps................................................................ 178
Electromagnetic Compatibility
...............461
Emergency Call Limitations.......................62
Emergency Call Requirements..................61
Emergency Call System Data
.....................17
Emergency Exit - M2 Bus..........................250
Emission Law.................................................158 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........159
Tampering With a Noise Control System............................................................... 158
Enabling Remote Start...............................120 End User License Agreement
.................464
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 464
Engine Block Heater
....................................146
Using the Engine Block Heater....................... 147
Engine Coolant Check...............................285 Adding Coolant.................................................. 286
Coolant Change.................................................. 287
Engine Coolant Temperature Management.................................................. 289
Fail-Safe Cooling................................................ 287
Recycled Coolant............................................... 287
Severe Climates.................................................. 287
Engine Cooling Fan.....................................285
Engine Emission Control...........................158
Engine Immobilizer See: Passive Anti-Theft System - Vehicles
With: Passive Anti-Theft System
(PATS)................................................................. 89
Engine Oil Check..........................................282 Adding Engine Oil.............................................. 282
Engine Oil Pressure Warning Lamp............283
Engine Oil Dipstick - 3.5L Duratec.........282
Engine Oil Dipstick - 3.5L Ecoboost™.................................................282
Engine Specifications - 3.5L Duratec.........................................................352
Engine Specifications - 3.5L Ecoboost™.................................................353
Entertainment..............................................408 AM/FM Radio..................................................... 409
Apps........................................................................\
. 417
CD........................................................................\
..... 415
HD Radio ™ Information (If
Available).......................................................... 412
SiriusXM® Satellite Radio (If Activated)........................................................ 410
Sources................................................................. 409
Stereo or USB...................................................... 416
Supported Media Players, Formats and Metadata Information.................................. 417
USB Ports............................................................... 417
Environment.....................................................18
Essential Towing Checks..........................239 Before Towing a Trailer.................................... 244
Launching or Retrieving a Boat or Personal Water Craft (PWC)...................................... 245
Safety Chains...................................................... 240
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Seatbelt Warning Lamp and Indicator
Chime..............................................................46
Conditions of operation..................................... 47
Seats.................................................................126
Security..............................................................89
Service Data......................................................15
Settings Data....................................................16
Comfort and Convenience Data...................... 16
Entertainment Data............................................. 16
Settings............................................................427 ........................................................................\
........... 427
911 Assist............................................................... 428
Ambient Lighting............................................... 428
Audio....................................................................... 427
Automatic Updates.......................................... 428
Charge Settings.................................................. 428
Clock....................................................................... 427
Display................................................................... 428
Driver Assist......................................................... 428
FordPass............................................................... 428
General.................................................................. 428
Message Center................................................. 428
Mobile Apps......................................................... 428
Multi Contour Seats.......................................... 428
Navigation............................................................ 428
Personal Profiles................................................ 428
Phone..................................................................... 427
Seats...................................................................... 428
Sound..................................................................... 427
Valet Mode........................................................... 428
Vehicle................................................................... 428
Voice Control....................................................... 428
Side Airbags
......................................................57
Side Sensing System..................................189 Object Distance Indicator............................... 190
Sitting in the Correct Position..................126
Sliding Door Precautions
............................80
Sliding Door.....................................................80
Closing the Sliding Door.................................... 80
Opening the Sliding Door................................. 80
Sliding Door – Troubleshooting...................... 85
Sliding Door – Troubleshooting
...............85
Sliding Door – Frequently Asked
Questions ........................................................... 86
Sliding Door – Information Messages..........85
Snow Chains See: Using Snow Chains................................. 333Spare Wheel
See: Changing a Road Wheel....................... 339
Special Notices
.................................................11
New Vehicle Limited Warranty.......................... 11
Special Operating Conditions Scheduled Maintenance...............................................451
Exceptions............................................................ 453
Speed Control See: Cruise Control............................................ 198
Speed Limiter
...............................................206
Principle of Operation..................................... 206
Using Speed Limiter......................................... 206
Stability Control
.............................................181
Principle of Operation........................................ 181
Starter Switch See: Ignition Switch........................................... 144
Starting a Gasoline Engine.......................144 Engine Warning Lamps.................................... 146
Failure to Start..................................................... 145
Guarding Against Exhaust Fumes................145
Important Ventilating Information..............146
Starting the Engine............................................ 145
Stopping the Engine When Your Vehicle is Moving............................................................... 145
Stopping the Engine When Your Vehicle is Stationary......................................................... 145
Starting and Stopping the Engine.........144 General Information.......................................... 144
Steering...........................................................220 Adaptive Learning............................................... 221
Electric Power Steering................................... 220
Steering Information Messages..................... 221
Steering Wheel...............................................96
Stopping the Engine
....................................148
Stopping the Sliding Door Movement.....................................................84
Storage Compartments
..............................141
Storage.............................................................142 Bottle Holders...................................................... 142
Overhead Storage.............................................. 142
Rear Overhead Storage.................................... 142
Streaming Bluetooth Audio - Vehicles Without: SYNC..........................................380
Selecting a Source............................................ 380
Supplementary Restraints System.........50 Principle of Operation........................................ 50
Switching Auto-Start-Stop On and Off...................................................................148
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Index