service reset FORD TRANSIT 2021 User Guide

Troubleshooting Tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.
Satellite acquiring
signal…
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide or the
Sirius XM Settings tile to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.
SiriusXM has updated the
channels available for your
vehicle.
SIRIUS Subscription
updated
HD Radio ™ Information (If
Available)
To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 427). Note:
HD Radio broadcasts are not
available in all markets.
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing SYNC™ 3

Potential Station Issues
Action
Cause
Issues
No action required. The station
is not available in your current
location.
The previously stored multicast
preset or direct tune is not
available in your current recep-
tion area.
Cannot access HD2 or
HD3 multicast channel
when recalling a preset
or from a direct tune.
Fill out the station issue form.1
Data service issue by the radio
broadcaster.
Text information does
not match currently
playing audio.
Fill out the station issue form.
1
Data service issue by the radio
broadcaster.
There is no text
information shown for
currently selected
frequency.
1 You can find the form here: Website
http://hdradio.com/stations/feedback
HD Radio Technology manufactured under
license from iBiquity Digital Corporation
and foreign patents. HD Radio and the HD
and HD Radio logos are proprietary
trademarks of DTS. The vehicle
manufacturer and DTS are not responsible
for the content sent using HD Radio
technology. Content may be changed,
added or deleted at any time at the station
owner's discretion. CD (If Equipped)
Once you select this option, the system
returns you to the main audio screen.
The current audio information appears on
the screen.
The following buttons are also available: Function
Button
You can use the browse button to select a track.
Browse
Select this button and a small number one displays to indicate
the track is set to repeat.
Repeat
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing SYNC™ 3

When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the message
appearing. Make sure you reset the
Intelligent Oil-Life Monitor after each oil
change. See Changing the Engine Oil
and Oil Filter (page 283).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or
5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or
10,000 mi (16,000 km) between oil
change intervals.
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to correctly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle. Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle ’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and
correct pressure.
Windshield washer fluid level.
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At every oil change interval as indicated by the information display
1
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect front axle and U-joints. Lubricate if equipped with grease fittings.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints. Lubricate any areas with grease fittings.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. Brake fluid maintenance
1
Change the brake fluid. 2
Every 3 years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer. Other maintenance items
1
Replace cabin air filter.
Every
20,000 mi
(32,000 km)
Torque rear axle U-bolts to specification.
Every
30,000 mi
(48,000 km) Replace engine air filter.
Change engine coolant.2
At
200,000 mi
(320,000 km)
Replace spark plugs.
Every
100,000 mi
(160,000 km) Inspect accessory drive belt(s). 3
Change automatic transmission fluid and filter.
Every
150,000 mi
(240,000 km) Change front axle fluid.
Change rear axle fluid.
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Other maintenance items
1
Change the transfer case fluid. 4
Replace accessory drive belt(s).
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil
and filter change. Do not exceed the designated distance for the interval.
2 Initial replacement at ten years or
200,000 mi (320,000 km), then every five years or
100,000 mi (160,000 km).
3 After initial inspection, inspect every other oil change until replaced.
4 Four-wheel drive only.
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily
in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the oil
change required message appearing in the
information display.
•
Example 1
: The message appears at
28,750 mi (46,270 km). Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message does not
appear, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at
25,000 mi (40,000 km)).
Perform the engine air filter
replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Scheduled
Maintenance chart.
As required
Inspect and lubricate U-joints.
Inspect frequently,
service as required
See axle maintenance items under
Exceptions.
Replace spark plugs.
Every 60000 miles
(96000 km)
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Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Scheduled
Maintenance chart.
As required
Replace engine air filter.
Inspect frequently,
service as required
Replace spark plugs.
Every 60000 miles
(96000 km) Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace engine air filter.
Inspect frequently,
service as required
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread depth.
Change engine oil and filter. *
Every 5000 miles (8000
km) or six months
* Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. Off-road operation
Inspect steering linkage, ball joints and U-joints. Lubricate if
equipped with grease fittings.
Inspect frequently,
service as required
Replace engine air filter.
Change engine oil and filter. *
Every 5000 miles (8000
km) or six months
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure tread depth.
* Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.
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Switching Off the Engine..........................146
Vehicles With a Turbocharger....................... 146
Switching Rear Occupant Alert System On and Off...................................................136
Semiannual Reminder...................................... 136
Switching Rear Occupant Alert System On and Off - Vehicles With: SYNC
3........................................................................\
137
Semiannual Reminder...................................... 137
Symbols Glossary
.............................................9
SYNC™ 3.......................................................400
General Information........................................ 400
SYNC™ 3 Troubleshooting......................429 Additional Information and
Assistance........................................................ 441
Apps....................................................................... 436
Navigation............................................................ 435
Personal Profiles................................................ 439
Phone..................................................................... 433
Resetting the System....................................... 441
USB and Audio................................................... 430
Voice Recognition.............................................. 429
Wi-Fi Connectivity............................................. 438
SYNC™ Applications and Services........................................................387
911 Assist............................................................... 387
SYNC Mobile Apps........................................... 389
SYNC™...........................................................383 General Information......................................... 383
SYNC™ Troubleshooting
..........................391
T
Technical Specifications See: Capacities and Specifications............352
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................258
Tire Care
...........................................................315
Glossary of Tire Terminology.......................... 317
Inflating the Tires............................................... 324
Information About Uniform Tire Quality Grades................................................................ 315
Information Contained on the Tire Sidewall............................................................ 318
Inspecting the Tires and Wheel Valve Stems................................................................. 327
Location of the Tire Label............................... 324
Tire Age.................................................................. 328Tire and Wheel Alignment.............................
330
Tire Damage........................................................ 328
Tire Pressure Monitoring System.................329
Tire Replacement Requirements.................328
Tire Rotation......................................................... 331
Tire Safety Practices......................................... 329
Tire Wear............................................................... 327
United States Department of Transportation Tire Quality
Grades................................................................ 316
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit.................. 312
Tire Pressure Monitoring System...........334 How Temperature Affects the Tire
Pressures.......................................................... 335
Tire Pressure Monitoring System Reset Procedure........................................................ 339
Understanding the Tire Pressure Monitoring System.............................................................. 337
When Changing Tires....................................... 336
When Changing Wheels................................. 336
When Inflating Tires......................................... 336
Tire Repair Kit See: Tire Sealant and Inflator Kit.................. 312
Tire Sealant and Inflator Kit......................312 After Using the Tire Sealant and Inflator
Kit........................................................................\
. 314
Using the Tire Sealant and Inflator Kit........................................................................\
. 313
Tires See: Wheels and Tires....................................... 311
Tow/Haul.........................................................163 Switching Tow/Haul On and Off.................. 164
Towing a Trailer
............................................234
Load Placement................................................. 234
Towing Points
................................................254
Rear Towing Point............................................. 254
Towing the Vehicle on Four Wheels..........................................................245
Towing..............................................................234
Traction Control............................................180 Principle of Operation...................................... 180
Transmission Code Designation.............357
Transmission...................................................161
Transporting the Vehicle
...........................253
Trip Computer.................................................117
Average Fuel.......................................................... 118
Average Speed..................................................... 118
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