maintenance schedule FORD TRANSIT 2021 Owners Manual

Connected Vehicle – Troubleshooting -
Vehicles With: SYNC/SYNC 3 ............373
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ..........
375
Changing the Vehicle Wi-Fi Hotspot Name or Password .................................
375
Audio System
General Information ..................................
376
Audio Unit - Vehicles Without: SYNC ........................................................................\
376
Audio Unit - Vehicles With: SYNC 3 ......
378
AM/FM Radio - Vehicles Without: SYNC ........................................................................\
379
Audio Unit Clock and Date Displays - Vehicles Without: SYNC ......................
380
Connecting a Bluetooth® Device - Vehicles Without: SYNC ......................
380
Streaming Bluetooth Audio - Vehicles Without: SYNC ........................................
380
Playing Media From a USB Device - Vehicles Without: SYNC .......................
381
USB Port .........................................................
381
Using Voice Recognition ..........................
382
SYNC™
General Information ..................................
383
Using Voice Recognition ..........................
384
Using SYNC™ With Your Phone ..........
386
SYNC™ Applications and Services ......
387
Using SYNC™ With Your Media Player .......................................................................
390
SYNC™ Troubleshooting .........................
391
SYNC™ 3
General Information .................................
400
Using Voice Recognition ..........................
402
Entertainment .............................................
408
Phone ..............................................................
418
Navigation ......................................................
419
Apps ................................................................
425 Settings
...........................................................
427
SYNC™ 3 Troubleshooting .....................
429
Accessories
Accessories ...................................................
442
Auxiliary Switches ......................................
443
Ford Protect
Ford Protect .................................................
444
Scheduled Maintenance
General Maintenance Information ......
446
Normal Scheduled Maintenance .........
449
Special Operating Conditions Scheduled Maintenance .............................................
451
Customer Information
Type Approvals ...........................................
454
California Proposition 65 - United States of America ................................................
458
Perchlorate ...................................................
459
Replacement Parts Recommendation .......................................................................
459
Mobile Communications Equipment .......................................................................
460
Export Unique Options ............................
460
Appendices
Electromagnetic Compatibility ..............
461
End User License Agreement ................
464
Declaration of Conformity ......................
489
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Table of Contents

WHAT IS THE CABIN AIR
FILTER
The cabin air filter improves the quality of
air in your vehicle by trapping dust, pollen
and other particles.
LOCATING THE CABIN AIR
FILTER
You can locate the cabin air filter behind
the glove box.
REPLACING THE CABIN AIR
FILTER
Replace the filter at regular intervals. See
Scheduled Maintenance (page 446).
Note: Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system.
Note: Using an aftermarket cabin air filter
could reduce cabin air filtration and climate
control performance.
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USING ALL-WHEEL DRIVE
WARNING: Vehicles with a higher
center of gravity (utility and four-wheel
drive vehicles) handle differently than
vehicles with a lower center of gravity
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in
these vehicles. Failure to drive cautiously
increases the risk of losing control of your
vehicle, vehicle rollover, personal injury
and death.
The intelligent AWD system continuously
monitors vehicle conditions and adjusts
the power distribution between the front
and rear wheels. It combines transparent
all-surface operation with highly capable
all-wheel drive.
The AWD system is always active and
requires no driver input. It is capable of
handling all road conditions. You can
optimize the AWD performance for
specialized driving conditions by selecting
different drive modes. See Drive Control
(page
226).
Operating All-Wheel Drive (AWD)
Vehicles with Mismatched Tires WARNING:
Only use replacement
tires and wheels that are the same size,
load index, speed rating and type (such
as P-metric versus LT-metric or
all-season versus all-terrain) as those
originally provided by Ford. The
recommended tire and wheel size may
be found on either the Safety
Compliance Certification Label (affixed
to either the door hinge pillar, door-latch
post, or the door edge that meets the
door-latch post, next to the driver's
seating position), or the Tire Label which
is located on the B-Pillar or edge of the driver's door. If this information is not
found on these labels, then you should
contact your authorized dealer as soon
as possible. Use of any tire or wheel not
recommended by Ford can affect the
safety and performance of your vehicle,
which could result in an increased risk of
loss of vehicle control, vehicle rollover,
personal injury and death.
Major dissimilar tire sizes between the front
and rear axles could cause the AWD
system to stop functioning and default to
rear-wheel drive or damage the AWD
system.
For optimum AWD performance, it is
recommended to follow the tire rotation
maintenance schedule. To avoid potential
AWD malfunction or AWD system damage,
it is recommended to replace all four tires
rather than mixing significantly worn tires
with new tires.
Driving In Special Conditions With
All-Wheel Drive (AWD)
Note: AWD vehicles are equipped for
driving on sand, snow, mud and rough roads
and have operating characteristics that are
somewhat different from conventional
vehicles, both on and off the highway.
Basic Operating Principles in Special
Conditions
• Drive slower in strong crosswinds which
can affect the normal steering
characteristics of your vehicle.
• Be extremely careful when driving on
pavement made slippery by loose sand,
water, gravel, snow or ice.
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Calculating the Maximum
Loaded Trailer Weight for Your
Vehicle
1. Start with the gross combined
weight rating for your vehicle
model and axle ratio. See the
previous charts.
2. Subtract all of the following
that apply to your vehicle:
• Vehicle curb weight
• Hitch hardware weight, such as
a draw bar, ball, locks or weight
distributing hardware
• Driver weight
• Passenger(s) weight
• Payload, cargo and luggage
weight
• Aftermarket equipment weight.
This equals the maximum loaded
trailer weight for this combination.
Note: The trailer tongue load is
considered part of the payload for
your vehicle. Reduce the total
payload by the final trailer tongue
weight.
Note: Consult an authorized dealer
to determine the maximum trailer
weight allowed for your vehicle if
you are not sure. ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•
Do not tow a trailer until your vehicle
has covered at least 1,000 mi
(1,600 km). See Breaking-In (page
247).
• Consult your local motor vehicle laws
for towing a trailer.
• See the instructions included with
towing accessories for the correct
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer. See
Scheduled
Maintenance (page 446).
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
Refer to
Load Carrying for load
specification terms found on the tire label,
Safety Compliance label and instructions
on calculating your vehicle's maximum
load. See
Load Limit (page 229).
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight.
Trailer Towing Connector
(If Equipped) Your vehicle is fitted with both a 7 pin and
4 pin trailer wiring connector.
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REDUCED ENGINE
PERFORMANCE
WARNING: If you continue to drive
your vehicle when the engine is
overheating, the engine could stop
without warning. Failure to follow this
instruction could result in the loss of
control of your vehicle.
If the engine coolant temperature gauge
needle moves to the upper limit position,
the engine is overheating. See Gauges
(page 110).
You must only drive your vehicle for a short
distance if the engine overheats. The
distance you can travel depends on
ambient temperature, vehicle load and
terrain. The engine continues to operate
with limited power for a short period of
time.
If the engine temperature continues to rise,
the fuel supply to the engine reduces. The
air conditioning switches off and the engine
cooling fan operates continually.
1. Gradually reduce your speed and stop your vehicle as soon as it is safe to do
so.
2. Immediately switch the engine off to prevent severe engine damage.
3. Wait for the engine to cool down.
4. Check the coolant level. See
Engine
Coolant Check (page 285).
5. Have your vehicle checked as soon as possible. ECONOMICAL DRIVING
The following helps to improve fuel
consumption:
•
Regularly check your tire pressures and
make sure that they are inflated to the
correct pressure.
• Follow the recommended maintenance
schedule and carry out the
recommended checks.
• Plan your journey and check the traffic
before you set off.
• Avoid idling the engine in cold weather
or for extended periods. Start the
engine only when you are ready to set
off.
• Do not carry unnecessary weight in your
vehicle as extra weight wastes fuel.
• Do not add unnecessary accessories
to the exterior of your vehicle, for
example running boards. If you use a
roof rack, remember to fold it down or
remove it when not in use.
• Drive smoothly, accelerate gently and
anticipate the road ahead to avoid
heavy braking.
• Switch off all electric systems when
not in use, for example air conditioning.
Make sure that you unplug any
accessories from the auxiliary power
points when not in use.
COLD WEATHER
PRECAUTIONS
The functional operation of some
components and systems can be affected
at temperatures below approximately
-13°F (-25°C)
.
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FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to Account Manager, go to
www.ford.com/finance.
GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
If your vehicle is configured as a
motorhome please call 1-800-444-3311
for support.
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
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•
Sustained ambient temperatures of
-9°F (-23°C) or below.
• Sustained ambient temperatures of
100°F (38°C)
or above.
• Sustained towing operation above
1,000 mi (1,600 km)
.
• Sustained high-speed driving at Gross
Vehicle Weight Rating (maximum
loaded weight for vehicle operation).
• Sustained use of diesel fuel other than
ultra-low sulfur diesel (ULSD).
OIL CHANGE INDICATOR
RESET
Only reset the system after changing the
engine oil and oil filter.
Resetting the Oil Life Monitoring
System
1. Switch the ignition on. Do not start the
engine.
2. Fully press the accelerator and brake pedals at the same time.
3. Keep the accelerator and brake pedals
fully pressed.
4. After 25 seconds, the oil change reminder resets.
5. Release the accelerator and brake pedals.
6. Switch the ignition off.
7. Switch the ignition on to confirm that the oil change reminder does not
display. CHANGING THE ENGINE AIR
FILTER WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
Note: Failure to use the correct air filter
element may result in severe engine
damage. The vehicle Warranty may be void
for any damage to the engine if the correct
air filter element is not used.
Only use the specified air filter.
See
Capacities and Specifications (page
352).
Change the air filter element at the proper
interval.
See Scheduled Maintenance
(page 446). 1. Disconnect the intake air temperature
sensor electrical connector and cable
from the air filter cover.
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12
3

2. Clean the area around the air tube to
air filter cover connection to prevent
debris from entering the system and
then loosen the bolt on the air tube
clamp so the clamp is no longer snug
to the air tube. It is not necessary to
completely remove the clamp. Pull the
air tube off from the air filter cover.
3. Release the clamps that secure the air
filter cover to the air filter housing. 4.
Carefully lift the air filter housing cover.
Remove the air filter element from the
air filter housing.
5. Install a new air filter element.
6. Replace the air filter housing cover. Engage the clamps that secure the air
filter housing cover to the air filter
housing. Be careful not to crimp the
filter element edges between the air
filter housing and cover. Make sure
that the tabs on the edge are correctly
aligned into the slots.
7. Slip the air tube onto the air filter cover
and snugly tighten the bolt on the air
tube clamp, but do not overtighten.
8. Reconnect the intake air temperature sensor electrical connector to the
outlet tube. Make sure the locking tab
on the connector is in the locked
position. ENGINE COOLING FAN WARNING: Keep your hands and
clothing clear of the engine cooling fan.
Under certain conditions, the engine
cooling fan may continue to run for several
minutes after you switch your vehicle off.
ENGINE COOLANT CHECK WARNING:
Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury. WARNING:
Do not put coolant in
the windshield washer reservoir. If
sprayed on the windshield, coolant could
make it difficult to see through the
windshield. WARNING:
To reduce the risk of
personal injury, make sure the engine is
cool before unscrewing the coolant
pressure relief cap. The cooling system
is under pressure. Steam and hot liquid
can come out forcefully when you loosen
the cap slightly. WARNING:
Do not add coolant
further than the MAX mark.
When the engine is cold, check the
concentration and level of the coolant at
the intervals listed in the scheduled
maintenance information. See Scheduled
Maintenance
(page 446).
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If you have to add more than 1.1 qt (1 L) of
engine coolant per month, have your
vehicle checked as soon as possible.
Operating an engine with a low level of
coolant can result in engine overheating
and possible engine damage.
In case of emergency, you can add a large
amount of water without engine coolant
in order to reach a vehicle service location.
In this instance, qualified personnel:
1. Must drain the cooling system.
2. Chemically clean the coolant system.
3. Refill with engine coolant as soon as possible.
Water alone, without engine coolant, can
cause engine damage from corrosion,
overheating or freezing.
Do not use the following as a coolant
substitute:
• Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Alcohol and other liquids can cause engine
damage from overheating or freezing.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Recycled Coolant
We do not recommend the use of recycled
coolant as an approved recycling process
is not yet available.
Note: Dispose of used coolant in the
appropriate manner.
Follow your community's regulations and
standards for recycling and disposing of
automotive fluids. Severe Climates
If you drive in extremely cold climates:
•
It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection.
• Coolant concentrations above 60%
decrease the overheat protection
characteristics of the coolant and may
cause engine damage.
If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• A coolant concentration of 40%
provides improved overheat protection.
• Coolant concentrations below 40%
decrease the overheat and corrosion
protection characteristics of the
coolant and may cause engine
damage.
Vehicles driven year-round in non-extreme
climates should use prediluted coolant for
optimum cooling system and engine
protection.
Coolant Change
At specific mileage intervals, as listed in
the scheduled maintenance information,
the coolant should be changed. Add
prediluted coolant approved to the correct
specification.
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain.
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Tire Rotation
WARNING: If the tire label
shows different tire pressures for
the front and rear tires and the
vehicle has a tire pressure
monitoring system, then you
need to update the settings for
the system sensors. Always
perform the system reset
procedure after tire rotation. If
you do not reset the system, it
may not provide a low tire
pressure warning when
necessary.
Rotating the tires at the
recommended interval detailed in
the Scheduled Maintenance
chapter will help the tires wear
more evenly, providing better tire
performance and longer tire life.
Sometimes irregular tire wear can
be corrected by rotating the tires.
Note: After rotating the tires the
inflation pressure must be checked
and adjusted to the vehicle
requirements.
Note: If the tires show uneven
wear ask an authorized dealer to
check for and correct any wheel
misalignment, tire imbalance or
mechanical problem involved
before tire rotation. Note:
Your vehicle may have a
dissimilar spare wheel and tire
assembly. A dissimilar spare wheel
and tire assembly is defined as a
spare wheel and tire assembly that
is different in brand, size or
appearance from the road tires and
wheels. If you have a dissimilar
spare wheel and tire assembly it is
intended for temporary use only
and should not be used in a tire
rotation.
Rear-wheel drive and
four-wheel drive vehicles with
single rear wheels (front tires
at left of diagram). 331
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