service FORD TRANSIT CONNECT 2013 1.G Owners Manual

Wheels and Tires 210
Tirecare ...........................................212
Tire Pressure Monitoring System (TPMS)...................229
Changing a road wheel.................................235
Technical specifications.................................242
Wheel lug nut torque..................................242
Capacities and Specifications 243
Engine specifications..................................243
Part numbers........................................246
Vehicle identification number............................246
Vehicle certification label...............................247
Transmission code designation............................248
Accessories 249
Accessories.........................................249
Ford Extended Service Plan 251
Scheduled Maintenance 254
Normal scheduled maintenance and log.....................259
SYNC® 270
Pairing your phone for the first time.......................275
Appendices 307
Index 315
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2012
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Symbol Description Symbol Description Symbol Description
Fuel pump
resetFuse
compartmentHazard
warning
flasher
Heated rear
windowInterior
luggage
compartment
releaseJack
Lighting
controlLow tire
pressure
warningMaintain
correct fluid
level
Panic alarmParking aid
systemParking
brake system
Power
steering fluidPower
windows
front and
rearPower
window
lockout
Service
engine soonSide airbagStability
control
Windshield
defrost and
demistWindshield
washer and
wiper
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DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. Additionally, when your vehicle is in for service or repair,
Ford Motor Company, Ford of Canada, and service and repair facilities
may access or share among them data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose to use the SYNC® Vehicle
Health Report, you consent that certain diagnostic information may also
be accessed electronically by Ford Motor Company and Ford authorized
service facilities, and that the diagnostic information may be used for any
purpose. See theSYNC®chapter for more information.
Event Data Recording
This vehicle is equipped with an event data recorder (EDR).
The main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an airbag deployment or hitting a
road obstacle; this data will assist in understanding how a
vehicle’s systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
•How various systems in your vehicle were operating;
•Whether or not the driver and passenger safety belts were
buckled/fastened;
•How far (if at all) the driver was depressing the accelerator
and/or the brake pedal;
•How fast the vehicle was travelling;
•Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
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Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, Directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNC® or its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services.
If you do not want to disclose this information, do not activate
the 911 Assist feature. See your SYNC® chapter for more
information.
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Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only), the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”), only to help provide you with the directions,
traffic reports, or business searches that you request. If you do
not want Ford or its vendors to receive this information, do not
activate the service. Ford Motor Company and the vendors it uses
to provide you with this information do not store your vehicle
travel information. For more information, see Traffic, Directions
and Information, Terms and Conditions. See your SYNC® chapter
for more information.
CALIFORNIA PROPOSITION 65
WARNING:Some constituents of engine exhaust, certain vehicle
components, certain fluids contained in vehicles and certain
products of component wear contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Note:Certain components in your vehicle, such as airbag modules,
safety belt pretensioners, and remote control batteries, may contain
perchlorate material. Special handling may apply for service or vehicle
end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate for
more information.
FORD CREDIT (U.S. ONLY)
Ford Credit offers a full range of financing and lease plans to help you
acquire your vehicle. If you have financed or leased your vehicle through
Ford Credit, thank you for your business.
For your convenience, we offer a number of ways to contact us, as well
as help manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit, as well as access to
Account Manager, please go to www.fordcredit.com.
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REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking
for the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle
provides years of service is to have it maintained in line with our
recommendations using parts that conform to the specifications detailed
in this owner’s manual. Genuine Ford and Motorcraft parts meet or
exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents do
happen. Genuine Ford replacement collision parts meet our stringent
requirements for fit, finish, structural integrity, corrosion protection and
dent resistance. During vehicle development, we validate that these parts
deliver the intended level of protection as a whole system. A great way
to know for sure you are getting this level of protection is to use genuine
Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only
replacement parts that benefit from a Ford Warranty. Damage caused
to your vehicle as a result of the failure of non-Ford parts may not be
covered by the Ford Warranty. For additional information, see the terms
and conditions of the Ford Warranty.
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PRINCIPLES OF OPERATION
WARNING:Airbags do not inflate slowly or gently, and the risk
of injury from a deploying airbag is the greatest close to the trim
covering the airbag module.
WARNING:All occupants of your vehicle, including the driver,
should always properly wear their safety belts, even when an
airbag supplemental restraint system is provided.
WARNING:Always transport children 12 years old and under in
the back seat and always properly use appropriate child restraints.
WARNING:Never place your arm over the airbag module as a
deploying airbag can result in serious arm fractures or other
injuries.
WARNING:Airbags can kill or injure a child in a child seat.
NEVER place a rear-facing child seat in front of an active airbag.
If you must use a forward-facing child seat in the front seat, move the
seat all the way back.
WARNING:Do not attempt to service, repair, or modify the
airbag supplemental restraint systems or its fuses. Contact your
authorized dealer as soon as possible.
WARNING:Several airbag system components get hot after
inflation. Do not touch them after inflation.
WARNING:If the airbag has deployed, the airbag will not
function again and must be replaced immediately. If the airbag is
not replaced, the unrepaired area will increase the risk of injury in a
crash.
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OccupantPass Airbag Off
Indicator LampPassenger Airbag
Empty Unlit Disabled
Small child Lit Disabled
Adult Unlit Enabled
Note:When the passenger airbag off light is illuminated, the passenger
(seat mounted) side airbag may be disabled to avoid the risk of airbag
deployment injuries.
After all occupants have adjusted their seats and put on safety belts,
it’s very important that they continue to sit properly. A properly seated
occupant sits upright, leaning against the seat back, and centered on the
seat cushion, with their feet comfortably extended on the floor. Sitting
improperly can increase the chance of injury in a crash event. For example,
if an occupant slouches, lies down, turns sideways, sits forward, leans
forward or sideways, or puts one or both feet up, the chance of injury
during a crash is greatly increased.
To know if the front passenger sensing system is operating
properly, refer toCrash Sensors and Airbag Indicatorlater in
this chapter.
If the airbag readiness lamp is lit, do the following:
The driver and adult passengers should check for any objects that may
be lodged underneath the front passenger seat or cargo interfering with
the seat.
If objects are lodged and/or cargo is interfering with the seat; please take
the following steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver or adult passengers should check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verify that the airbag readiness lamp is
no longer illuminated
•If the airbag readiness lamp remains illuminated, this may or may/not
be a problem due to the front passenger sensing system.
DO NOT attempt to repair or service the system; take your vehicle
immediately to an authorized dealer.
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If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancesection of this Owner’s Manual.
SIDE AIRBAGS
WARNING:Do not place objects or mount equipment on or near
the airbag cover, on the side of the seat backs (of the front
seats), or in front seat areas that may come into contact with a
deploying airbag. Failure to follow these instructions may increase
the risk of personal injury in the event of a crash.
WARNING:Do not use accessory seat covers. The use of
accessory seat covers may prevent the deployment of the side
airbags and increase the risk of injury in an accident.
WARNING:Do not lean your head on the door. The side airbag
could injure you as it deploys from the side of the seat back.
WARNING:Do not attempt to service, repair, or modify the
airbag, its fuses or the seat cover on a seat containing an airbag,
as you could be seriously injured or killed. Contact your authorized
dealer as soon as possible.
WARNING:If the side airbag has deployed, the airbag will not
function again. The side airbag system (including the seat) must
be inspected and serviced by an authorized dealer. If the airbag is not
replaced, the unrepaired area will increase the risk of injury in a crash.
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CRASH SENSORS AND AIRBAG INDICATOR
WARNING:Modifying or adding equipment to the front end of
your vehicle (including frame, bumper, front end body structure
and tow hooks) may affect the performance of the airbag system,
increasing the risk of injury. Do not modify the front end of your
vehicle.
Your vehicle has a collection of crash and occupant sensors which
provide information to the restraints control module which deploys
(activates) the front safety belt pretensioners, driver airbag, passenger
airbag, seat mounted side airbags, and the Safety Canopy. Based on the
type of accident (frontal impact, side impact or rollover) the restraints
control module will deploy the appropriate safety devices.
The restraints control module also monitors the readiness of the above
safety devices plus the crash and occupant sensors. The readiness of the
safety system is indicated by a warning indicator light in the instrument
cluster or by a backup tone if the warning light is not working. See the
Instrument Clusterchapter. Routine maintenance of the airbag is not
required.
A difficulty with the system is indicated by one or more of the following:
•The readiness light will either flash or stay lit.
•The readiness light will not illuminate immediately after the
ignition is turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem or light are repaired.
If any of these things happen, even intermittently, have the supplemental
restraint system serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a crash.
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