USB port FORD TRANSIT CONNECT 2014 2.G User Guide

Voice Command Guide
Action and Description
Voice command
Turn autoplay on to listen to music processed during indexing.
Turn autoplay off to allow the indexing process to finish
before the system plays any of your music. *
Autoplay
The system searches all the data from your indexed music
and, if available, begins to play the chosen type of music. You
can only play genres of music that are present in the GENRE
metadata tags that you have on your digital media player.
(browse | search | show)
all (genre | genres)
play [genre]
The system compiles a playlist and then plays music similar
to what is currently playing from the USB port using indexed
metadata information.
[play] (similar music |
more like this)
The system searches for specific artist information from the
music indexed through the USB port.
(browse | search | show)
all (artist | artists)
The system searches for specific track information from the
music indexed through the USB port.
(browse | search | show)
all (song | songs | title |
titles | file | files | track |
tracks)
The system searches for specific album information from the
music indexed through the USB port.
(browse | search | show)
album
The system searches for specific artist information from the
music indexed through the USB port.
play [artist]
The system searches for specific track information from the
music indexed through the USB port.
play [song | track | title |
file]
The system searches for specific album information from the
music indexed through the USB port.
play [album] [by [artist]]
This allows you to make your previous command more
specific. For example, if you asked to search and play all music
by a certain artist, you could then say, refine album and
choose a specific album from the list to view. If you then
select Play, the system only plays music from that specific
album.
Refine
* Indexing times can vary from device to device and with regard to the number of songs
the system needs to process.
289
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 SYNC™ (If Equipped)

Bluetooth Audio Command Guide
Press the voice button and when
prompted say any of the following:
Voice command
[Phone] Connections | [Media] Connec-
tions | [Bluetooth] Connections
pause
play Voice command
[play] next track
[play] previous track
Media Menu Features
The media menu allows you to select your
media source, how to play your music, for
example by artist, genre, shuffle or repeat,
and to add, connect or delete devices.
Press the AUX button, then scroll to: Action and Description
Message
Press the
OK button to enter the media menu.
Menu
Select one of the following:
Play your music by artist, album, genre, playlist, track, similar
music or play all music. You can also choose to Explore USB
to view the supported digital music files on your playing
device.
Menu
Select and play music from your USB port, auxiliary input jack
or stream music from your Bluetooth-enabled cell phone.
Browse device
Select one of the following:
Press the
OK button to access music plugged into your USB
port. You can also plug in devices to charge them (if
supported by your device). Once connected, the system
indexes any readable media files. 1
USB
Press the OK button. This is a phone-dependent feature that
allows you to stream music playing on your Bluetooth-
enabled phone. If supported by your device, you can press
seek to play the previous or next track.
Bluetooth audio
Press the
OK button to select and play music from your
portable music player over your vehicle's speakers. 2
Line In
Choose to shuffle or repeat your music and select your
Autoplay settings. Once you turn these selections on, they
remain on until you turn them off. Press
SEEK to play the
previous or next track. 3
Media Player Settings
290
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 SYNC™
(If Equipped)

Action and Description
Message
Select one of the following: Press the OK button to shuffle available media files in the
current playlist. To shuffle all media tracks, you must select
Play All in the play menu and then select Shuffle.
Shuffle
Press the
OK button to repeat any song.
Repeat
Press the
OK button to turn autoplay on to listen to music
processed during indexing. Turn autoplay off to allow the
indexing process to finish before the system plays any of your
music. 4
Autoplay
Interact with SYNC-capable mobile applications on your
smartphone.
Mobile Apps
Access available Bluetooth Device menu listings as well as
Advanced menu listings.
Settings
Press
OK to exit the media menu.
Exit
1 The time required to complete this depends on the size of the media the system needs
to index. If autoplay is on, you can listen to media processed during indexing. If autoplay
is off, you cannot listen to music until the system finishes indexing media. SYNC is capable
of indexing thousands of average size media and notifies you if it reaches the maximum
indexing file size.
2 If you have already connected a device to the USB port, you cannot access the line in
feature. Some digital media players require both USB and line in ports to stream data
and music separately.
3 Some digital media players require both USB and line in ports to stream data and music
separately
4 Indexing times can vary from device to device and with regard to the number of songs
the system needs to process.
Accessing Your Play Menu
This menu allows you to select and play
your media by artist, album, genre, playlist,
track, similar music or even to explore what
is on your USB device. If there are no media files to access, the
display indicates there is no media. If there
are media files, you have the following
options:
Note:
If your digital media player has a
power switch, make sure you switch it on
before plugging it in.
291
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 SYNC™
(If Equipped)

Action and Description
Message
Search for and play a specific indexed track. SYNC lists your
tracks alphabetically in flat file mode. If there are more than
255, the system categorizes them alphabetically.
Tracks
1. Press the OK button.
2. Scroll to select the desired track. Press the
OK button.
Explore all supported digital media on your media device
connected to the USB port. You can only view media content
which is compatible with SYNC; other files saved are not
visible.
Explore USB
1. Press the
OK button.
2. Scroll to explore indexed media on your flash drive.
Play music similar to what is currently playing from the USB
port. The system uses the metadata information of each song
to compile a playlist for you. *
Similar Music
1. Press the
OK button.
2. The system creates a new list of similar songs and begins
playing. This feature does not include tracks with incom-
plete metadata information. Press the
OK button.
Exit the current menu.
Return
* With certain playing devices, if your metadata tags are not populated, the tracks are not
available in voice recognition, play menu or similar music. However, if you place these
tracks onto your playing device in "Mass Storage Device Mode", they are available in voice
recognition, play menu browsing and similar music. The system places Unknown items
into any unpopulated metadata tag.
System Settings
Bluetooth Devices
The Bluetooth Devices menu allows you
to add, connect and delete a device as turn
the Bluetooth feature on and off.
293
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 SYNC™
(If Equipped)

Action and Description
Message
Return to the factory default settings. This selection does
not erase your indexed information, for example phonebook,
call history, text messages and paired devices.
Factory Defaults
1. Press the OK button.
2. Press the
OK button. When restore defaults appears in
the display, press the OK button again to confirm.
Completely erase all information stored on SYNC. All
phonebook, call history, text messages and all paired devices
will be deleted and the system will return to the factory
default settings.
Master reset
Download available software applications through the USB
port.
Application
Exit the current menu.
Return
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below. Use the website at any time to check your
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more
information.Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manual
about audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform-
ance.
There is excessive back-
ground noise during a phone
call.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
296
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 SYNC™
(If Equipped)

Phone issues
Possible solution(s)
Possible cause(s)
Issue
Check the security and auto
accept and prompt always
settings relative to the SYNC
Bluetooth connection on
your phone.
Update your device's firm-
ware.
Turn off the Auto phone-
book download setting.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
Text messaging is not
working on SYNC.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
This may be a possible
phone malfunction. USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
298
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 SYNC™ (If Equipped)

USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play. Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)
Possible cause(s)
Issue
This is a free feature, but you
must first register online to
use it.
You did not activate your
account on the website.
You may have the wrong
VIN (vehicle identification
number) listed.
I received a text that I did
not activate Vehicle Health
Report.
299
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 SYNC™ (If Equipped)

Phone
Connect, disconnect, add or delete a device, as well as
save it as a favorite.
Bluetooth Devices
Turn Bluetooth on and off.
Bluetooth
Have all calls go directly to your voice mail and not ring
inside your vehicle. With this feature turned on, text
message notifications are also suppressed and do not ring
inside your vehicle.
Do Not Disturb
Turn on or turn off the 911 Assist feature. See Information
(page 346).
911 Assist
Select the type of notification for phone calls - ring tone,
beep, text to speech, or have it be silent.
Phone Ringer
Select the type of notification for text messages - alert
tone, beep, text to speech, or have it be silent.
Text Message Notification
If compatible with your phone, you can adjust your internet
data connection. Select to make your connection profile
with the personal area network or to turn off your
connection. You can also choose to adjust your settings
or have the system always connect, never connect when
roaming or query on connect. Press ? for more information.
Internet Data Connection
Access features, such as automatic phonebook download,
re-download your phonebook, add contacts from your
phone as well as delete or upload your phonebook.
Manage Phonebook
Have the system alert you when in Roaming mode.
Roaming Warning
Wireless & Internet
Your system has a Wi-Fi feature that
creates a wireless network within your
vehicle, thereby allowing other devices
(such as personal computers or phones)
in your vehicle to speak to each other,
share files or play games. Using this Wi-Fi
feature, everyone in your vehicle can also
gain access the internet if you have a USB
mobile broadband connection inside your
vehicle, your phone supports personal area
networking and if you park outside a
wireless hotspot. To access, press:
1. Settings
icon.
2. Settings
.
3. Wireless & Internet
.
Then select from the following:
318
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 MyFord Touch
™
(If Equipped)E142607

Press the voice icon on the
steering wheel. When prompted,
you can say:"BROWSE" within devices
"Browse" *
"Browse games" **
"Browse channels" **
"Browse SD card"
"Browse Sirius channel guide" **
"Browse USB" "Help"
* If you only say, "Browse", you can then say any commands in the following chart.
** This command is only usable if you have an active subscription to SIRIUS® satellite
radio. "BROWSE"
" Games" *
" channels" *
"SD card" **
"Sirius Channel Guide" *
"USB" **
"Help"
* This command is only usable if you have an active subscription to SIRIUS® satellite
radio.
** For more commands in SD card or USB mode, see the "SD Card and USB Port" section
of this chapter.
322
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 MyFord Touch
™ (If Equipped)E142599

"CD"
"Repeat off"
"Repeat track" "Shuffle"
"Shuffle CD" *
"Shuffle folder" *
"Shuffle off" "Help"
* This applies to WMA or MP3 files only.
SD Card Slot and USB Port
SD Card
Note: Your SD card slot is spring-loaded.
To remove the SD card, press the card in
and the system ejects it. Do not attempt to
pull the card to remove it as this could cause
damage.
Note: The navigation system also uses this
card slot. The SD card slot is located either in the
center console or behind a small access
door in the instrument panel. To access
and play music from your device, press the
lower left corner of the touchscreen. SD logo is a trademark of SD-3C, LLC.
USB Port
The USB ports are located either in the
center console or behind a small access
door in the instrument panel. To access
and play music from your device, press the
lower left corner of the touchscreen.
335
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 MyFord Touch
™ (If Equipped)E174390 E142620 E174391