roof FORD TRANSIT CONNECT 2014 2.G User Guide

1. Release the straps.
2. Remove the net from the luggage
anchor points.
3. Remove the upper bars.
ROOF RACKS AND LOAD
CARRIERS (If Equipped) WARNINGS
Read and follow the manufacturer
’s
instructions when you are fitting a
roof rack. Failure to take care may
lead to a crash or personal injury. When loading the roof racks, we
recommend you evenly distribute the
load, as well as maintain a low
center of gravity. Loaded vehicles, with
higher centers of gravity, may handle
differently than unloaded vehicles. Take
extra precautions, such as slower speeds
and increased stopping distance, when
driving a heavily loaded vehicle. Failure to
take care may result in the loss of control
of your vehicle, serious personal injury or
death. For correct roof rack system function, you
must place loads directly on crossbars
fitted to the roof rack side rails. When using
the roof rack system, we recommend you
use Ford genuine accessory crossbars
designed specifically for your vehicle.
Make sure that you securely fasten the
load. Check the tightness of the load
before driving and at each fuel stop.
Note:
If you use a roof rack, the fuel
consumption of your vehicle will be higher
and you may experience different driving
characteristics.
Note: Never place loads directly on the roof
panel. Maximum Load Weights
Do not exceed the following maximum
roof rack load weights. Maximum Load lb
(kg)*
Variant
132 (60)
Wagon - short
wheel base with
panoramic roof
panel
165 (75)
Wagon - short
wheel base with
metal roof panel
165 (75)
Wagon - long
wheel base
165 (75)
Van
*Evenly distribute the load on the roof rack.
LOAD LIMIT
Vehicle Loading - with and
without a Trailer
This section will guide you in the
proper loading of your vehicle,
trailer or both, to keep your loaded
vehicle weight within its design
rating capability, with or without
a trailer. Properly loading your
vehicle will provide maximum
return of vehicle design
performance. Before loading your
vehicle, familiarize yourself with
the following terms for
determining your vehicle ’s weight
ratings, with or without a trailer,
from the vehicle ’s Tire Label or
Safety Compliance Certification
Label:
136
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Load Carrying

THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
162
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Customer Assistance

Circuits protected
Fuse Rating
Fuse
Overhead console switch bank
Not used
-
F61
Autowipers
5A
F62
Auto-dimming interior mirror
Not used
-
F63
Not used
-
F64
Liftgate release
10A
F65
Front door double locking and unlock relay
20A
F66
SYNC
7.5A
F67
Front display interface module
Global positioning system module
Not used
-
F68
Instrument panel cluster
5A
F69
Central locking relay
20A
F70
Heating control head (manual air conditioning)
10A
F71
Dual automatic temperature control
Steering wheel module
7.5A
F72
Data link connector
7.5A
F73
Battery backup sounder
High beam headlamp
15A
F74
Front fog lamp
15A
F75
Reversing lamp
10A
F76
Washer pump
20A
F77
Not used
5A
F78
Audio unit
15A
F79
DVD navigation system
Touchscreen
Hazard flasher switch
Door lock switch
Not used
-
F80
Power sunroof
5A
F81
172
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Fuses

•
Wash your vehicle first, using cool or
lukewarm water and a neutral pH
shampoo, such as Motorcraft Detail
Wash.
• Use Motorcraft Custom Bright Metal
Cleaner. Apply the product as you
would a wax to clean bumpers and
other chrome parts; allow the cleaner
to dry for a few minutes, then wipe off
the haze with a clean, dry rag.
• Do not apply cleaning product to hot
surfaces and do not leave cleaning
product on chrome surfaces longer
than the time recommended.
• Using other non-recommended
cleaners can result in severe and
permanent cosmetic damage.
Underbody
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free from packed dirt.
Cleaning Plastic Exterior Parts
Use only approved products to clean
plastic parts
• For routine cleaning, use Motorcraft
Detail Wash.
• If tar or grease spots are present, use
Motorcraft Bug and Tar Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax. •
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
203
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Vehicle Care

For a complete listing of the accessories
that are available for your vehicle, contact
an authorized dealer or visit our online
store at Accessories.Ford.com (United
States only).
Ford Custom Accessories are available for
your vehicle through an authorized Ford or
Ford of Canada dealer. Ford Motor
Company will repair or replace any properly
authorized dealer-installed Ford Custom
Accessories found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories. Ford Motor Company will
warrant your vehicle through the warranty
that provides the greatest benefit:
• 12 months or 12000 miles (20000 km)
(whichever occurs first)
• The remainder of your new vehicle
limited warranty
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Graphics
• Side window deflectors
• Keyless entry
• Splash guards
• Hitch and towing accessories
• Wheels
Interior style
• All-weather floor mats
• Cargo area protectors
• Cargo organizers
• Rear seat entertainment*
• Premium carpeted floor mats Lifestyle
•
Ash cup and smokers packages
• Roof racks and carriers*
Peace of mind
• Remote start
• Vehicle security systems
• Wheel locks
• Bumper-mounted parking sensor*
• Locking fuel plug for capless fuel
system
*The accessory manufacturer designs,
develops and therefore warrants Ford
Licensed Accessories, and does not design
or test these accessories to Ford Motor
Company engineering requirements.
Contact an authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
365
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Accessories

Interior Lamps - Vehicles With:
Panoramic Roof Panel..............................66
Center Mounted Lamp...................................... 66
Luggage Compartment Lamp........................ 66
Side Mounted Lamp........................................... 66
Interior Lamps - Vehicles Without: Panoramic Roof Panel..............................65
Courtesy Lamp...................................................... 65
Luggage Compartment Lamp........................ 65
Reading Lamps..................................................... 65
Interior Mirror...................................................70
Auto-Dimming Mirror.......................................... 70
Introduction.........................................................7
J
Jump Starting the Vehicle.........................156 Connecting the Jumper Cables...................... 157
Jump Starting...................................................... 158
Preparing Your Vehicle...................................... 157
Removing the Jumper Cables........................ 158
K
Keys and Remote Controls
..........................41
L
Lighting Control...............................................61 Headlamp Flasher............................................... 62
High Beams............................................................ 62
Parking Lamps....................................................... 61
Lighting...............................................................61 General Information............................................. 61
Load Carriers See: Roof Racks and Load Carriers..............136
Load Carrying
.................................................134
Load Limit.......................................................136 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 143
Vehicle Loading - with and without a Trailer.................................................................. 136Locking and Unlocking
................................48
Auto lock and Auto unlock Feature..............50
Emergency Locking with the Key.................... 51
Locking and Unlocking the Doors From Inside................................................................... 48
Locking and Unlocking the Doors with the Key........................................................................\
49
Opening the Double Rear Doors.................... 48
Rear Emergency Exit............................................ 51
Remote Control.................................................... 48
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 49
Smart Unlocks For Intelligent Access Keys ........................................................................\
....... 50
Unlocking the Doors with the Interior Door Handles............................................................... 49
Locks...................................................................48
Luggage Anchor Points..............................134
Lug Nuts See: Changing a Road Wheel....................... 230
M
Maintenance
...................................................177
General Information........................................... 177
Manual Climate Control..............................89
Manual Liftgate
...............................................52
Opening and Closing the Liftgate.................. 52
Manual Seats
..................................................98
Adjusting the Height of the Driver
Seat...................................................................... 99
Adjusting the Lumbar Support ...................... 98
Folding the Seatback......................................... 99
Moving the Seat Backward and Forward.............................................................. 98
Recline Adjustment............................................ 99
Media Hub......................................................256
Message Center See: Information Displays.................................. 77
Mirrors See: Heated Windows and Mirrors................94
See: Windows and Mirrors................................ 67
Mobile Communications Equipment
.......12
Motorcraft Parts - 2.5L..............................239
Motorcraft Parts...........................................238
MyFord Touch ™
...........................................303
General Information......................................... 303
MyKey Troubleshooting
...............................47
403
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Index

Rear View Camera.......................................130
Switching the Rear View Camera Off..........131
Switching the Rear View Camera On.........130
Using the Display................................................ 130
Vehicles With Parking Aid................................. 131
Rear View Camera See: Rear View Camera................................... 130
Rear Window Wiper and Washers...........59 Rear Window Washer........................................ 60
Rear Window Wiper............................................ 59
Recommended Towing Weights............145 Calculating the Maximum Loaded Trailer
Weight............................................................... 146
Reduced Engine Performance.................152
Refueling...........................................................114 Easy Fuel ™ Capless Fuel System.................115
Remote Control...............................................41 Car Finder................................................................ 42
Integrated Keyhead Transmitter...................... 41
Programming a New Remote Control...........41
Replacing the Battery......................................... 42
Reprogramming the Unlocking Function............................................................... 41
Repairing Minor Paint Damage
..............206
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................42
Reporting Safety Defects (Canada Only)...............................................................165
Reporting Safety Defects (U.S. Only)..............................................................164
Roadside Assistance
...................................155
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 155
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 155
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 155
Vehicles Sold in the United States: Using Roadside Assistance.................................... 155
Roadside Emergencies...............................155
Roof Racks and Load Carriers
.................136
Maximum Load Weights.................................. 136Running-In
See: Breaking-In.................................................. 152
Running Out of Fuel......................................113 Refilling With a Portable Fuel
Container........................................................... 113
S
Safety Belt Height Adjustment.................28
Safety Belt Minder
.........................................29
Belt-Minder™........................................................ 29
Safety Belts......................................................25 Principle of Operation......................................... 25
Safety Belt Warning Lamp and Indicator Chime
..............................................................29
Conditions of operation..................................... 29
Safety Canopy ™
............................................38
Safety Precautions........................................112
Satellite Radio..............................................253
Satellite Radio Electronic Serial Number
(ESN)................................................................ 254
Satellite Radio Reception Factors...............254
SIRIUS® Satellite Radio Service.................. 254
Troubleshooting................................................. 255
Scheduled Maintenance Record
...........392
Scheduled Maintenance..........................384
Seats...................................................................96
Security..............................................................53
Settings.............................................................311 Clock........................................................................\
312
Display..................................................................... 312
Settings.................................................................. 314
Sound...................................................................... 313
Vehicle..................................................................... 313
Sitting in the Correct Position...................96
Snow Chains See: Using Snow Chains................................. 225
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................390
Speed Control See: Cruise Control............................................. 132
Stability Control............................................125 Principle of Operation....................................... 125
Starter Switch See: Ignition Switch........................................... 109
405
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Index

Starting a Gasoline Engine........................110
Before starting the engine check the
following:........................................................... 110
Cold or Hot Engine.............................................. 110
Engine Idle Speed after Starting................... 110
Flooded Engine.................................................... 110
Starting and Stopping the Engine.........109 General Information.......................................... 109
Steering............................................................133 Electric Power Steering.................................... 133
Steering Wheel...............................................55
Storage Compartments.............................107
Sun Shades - Vehicles With: Panoramic Roof Panel.....................................................70
Bounce-Back........................................................... 71
Opening and Closing the Sun Shade.............71
Sun Shade Relearning......................................... 71
Supplementary Restraints System.........33 Principle of Operation......................................... 33
Switching Off the Engine
...........................110
Vehicles With a Turbocharger........................ 110
Symbols Glossary
.............................................7
SYNC™ Applications and Services........................................................278
911 Assist............................................................... 278
SYNC AppLink.................................................... 284
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, Unites
States Only).................................................... 282
Vehicle Health Report..................................... 280
SYNC™...........................................................258 General Information......................................... 258
SYNC™ Troubleshooting
.........................296
T
Tailgate See: Manual Liftgate........................................... 52
Technical Specifications - 2.5L...............199 Capacities............................................................ 200
Specifications..................................................... 200
Technical Specifications See: Capacities and Specifications.............237
Technical Specifications............................197 Capacities.............................................................. 197
Specifications...................................................... 198
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................162 Tire Care...........................................................210
Glossary of Tire Terminology........................... 211
Information About Uniform Tire Quality Grading.............................................................. 210
Information Contained on the Tire Sidewall............................................................. 212
Temperature A B C.............................................. 211
Traction AA A B C................................................. 211
Treadwear............................................................. 210
Tire Pressure Monitoring System...........226 Changing Tires With a Tire Pressure
Monitoring System........................................ 227
Tire Pressure Monitoring System Reset Procedure........................................................ 229
Understanding the Tire Pressure Monitoring System .............................................................. 227
Tires See: Wheels and Tires..................................... 209
Towing a Trailer
.............................................144
Load Placement................................................. 144
Trailer Lighting..................................................... 145
Towing Points................................................149
Towing the Vehicle on Four Wheels.......151 Emergency Towing.............................................. 151
Recreational Vehicle Towing .......................... 151
Towing..............................................................144
Traction Control
............................................124
Principle of Operation....................................... 124
Trailer Sway Control
....................................145
Transmission Code Designation.............241
Transmission...................................................119
Transmission See: Transmission............................................... 119
Transporting the Vehicle...........................150
Trip Computer - Vehicles Built From: 22-10-2013......................................................81
Average Fuel........................................................... 81
Digital Speedometer............................................ 81
Distance to Empty................................................ 81
Resetting the Trip Computer............................ 81
Trip Odometer........................................................ 81
U
Under Hood Overview - 1.6L.....................179
Under Hood Overview - 2.5L
...................180
USB Port.........................................................256
406
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Index