phone FORD TRANSIT CONNECT 2014 2.G Repair Manual
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Privacy Information
When you connect a cell phone to SYNC,
the system creates a profile within your
vehicle that links to that cell phone. This
profile helps in offering you more cellular
features and operating more efficiently.
Among other things, this profile may
contain data about your cell phone book,
text messages (read and unread), and call
history, including history of calls when your
cell phone was not connected to the
system. In addition, if you connect a media
device, the system creates and retains an
index of supported media content. The
system also records a short development
log of approximately 10 minutes of all
recent system activity. The log profile and
other system data may be used to improve
the system and help diagnose any
problems that may occur.
The cellular profile, media device index,
and development log remain in your
vehicle unless you delete them, and are
generally accessible only in your vehicle
when your cell phone or media player is
connected. If you no longer plan to use the
system or your vehicle, we recommend you
carry out a Master Reset to erase all stored
information.
System data cannot be accessed without
special equipment and access to your
vehicle's SYNC module. Ford Motor
Company and Ford of Canada do not
access the system data for any purpose
other than as described without consent,
a court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911
Assist®, Vehicle Health Report, and Traffic,
Directions and Information.
Using Voice Commands
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure
of your request or when there are multiple
possible responses to your request.
When using voice commands, words and
icons may appear in the lower left status
bar indicating the status of the voice
command session (such as Listening,
Success, Failed, Paused or Try Again).
How to Use Voice Commands
The following voice commands
can be said at any time during a
voice command session.
Press the voice button and when
prompted say: Voice command
main menu
List of commands
(what are my (options | choices) | what
can I say | [available] commands)
Next page
Previous page
Go back
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Using the touchscreen, press:
Message
Settings
Help
Voice Command List
Using the steering wheel control, press
the voice button and when prompted
say one of the following: Voice Commands
Audio list of commands
Bluetooth audio list of commands
Browse list of commands
CD list of commands
List of commands *
Navigation list of commands
Phone list of commands
Radio list of commands
SD card list of commands
*
Sirius satellite list of commands
*
Travel link list of commands
USB list of commands
Voice instructions list of commands
Voice settings list of commands
voice settings help
* These voice commands are only available
when your vehicle is fitted with a
navigation system, and the navigation
system SD card is in the SD card slot. Voice Command Settings
These allow you to customize the level of
system interaction, help and feedback. The
system defaults to standard interaction
that uses candidate lists and confirmation
prompts as these provide the highest level
of guidance and feedback.
•
Interaction Mode: Novice mode
provides detailed interaction and
guidance. Advanced mode has less
audible interaction and more tone
prompts.
• Confirmation Prompts:
The system
uses these short questions to confirm
your voice command. If turned off, the
system simply makes a best guess as
to what you requested. The system
may still occasionally ask you to
confirm a voice command.
• Phone and Media Candidate Lists:
Candidate lists are lists of possible
results from your voice commands. The
system creates these lists when it has
the same confidence level of several
options based on your voice command.
Using the touchscreen, press the
settings icon, then press: Message
Voice settings
Voice Control
Select from the following:
Interaction Mode
Confirmation Prompts
Media Candidate Lists
Phone Candidate Lists
Voice Control Volume
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Using the steering wheel control, press
the voice button and when prompted
say one of the following:
Voice command
interaction mode novice
interaction mode advanced
confirmation prompts on
confirmation prompts off
phone candidate lists on
phone candidate lists off Voice command
media candidate lists on
media candidate lists off
voice settings help
Using Voice Commands with the
Touchscreen Options
The voice command system has a dual
mode feature which allows you to switch
between using voice commands and
making on-screen selections. This is
available only when the system displays a
list of candidates generated during a voice
command session. For example, when
entering a street address or trying to call a
contact from a cell phone paired to the
system.
SETTINGS Clock.
A
Display.
B
Sound.
C
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•
Enhanced Park Aids.
• Rear Camera Delay.
You can find more information on the rear
view camera system in another chapter.
See Parking Aids (page 127).
Enable Valet Mode
Note: If the system locks, and you need to
reset the PIN, enter 3681 and the system
unlocks.
Valet mode allows you to lock the system.
No information is accessible until the
system is unlocked with the correct PIN. To access, press:
1. Settings
icon.
2. Vehicle
. 3.
Enable Valet Mode
.
Enter a four digit PIN twice, as prompted.
Note: After you press Continue the system
locks until you enter the PIN again.
Settings
Access and adjust system settings, voice
features, as well as phone, navigation and
wireless settings.
System To access, press:
1. Settings
icon.
2. Settings
.
3. System
.
Then select from the following: System
Select to have the touchscreen display in English, Spanish
or French.
Language
Select to display units in kilometers or miles.
Distance
Select to display units in Celsius or Fahrenheit.
Temperature
Adjust the volume of voice prompts from the system.
System Prompt Volume
Select to have the system beep to confirm choices made
through the touchscreen.
Touch Screen Button Beep
Select to have the system beep to confirm button choices
made through the climate or audio system.
Touch Panel Button Beep
Have the touchscreen keyboard display in QWERTY or
ABC format.
Keyboard Layout
Install any downloaded applications or view the current
software licenses.
Install Applications
Select to restore factory defaults. This erases all personal
settings and personal data.
Master Reset
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Voice Control
To access, press:
1.
Settings icon.
2. Settings
.
3. Voice Control
.
Then select from the following: Voice Control
Standard interaction mode provides more detailed inter-
action and guidance. Advanced mode has less audible
interaction and more tone prompts.
Interaction Mode
Have the system ask you short questions if it has not
clearly heard or understood your request.
Confirmation Prompts
Note:
Even with confirmation prompts turned off, the
system may occasionally ask you to confirm settings.
Candidate lists are possible results from your voice
commands. The system simply makes a best guess at
your request with these turned off.
Media Candidate Lists
Candidate lists are possible results from your voice
commands. The system simply makes a best guess at
your request with these turned off.
Phone Candidate Lists
This allows you to adjust the system ’s voice volume level.
Voice Control Volume
Media Player To access, press:
1.
Settings
icon.
2. Settings
.
3. Media Player
.
Then select from the following:
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Navigation
Have the system avoid freeways.
Have the system avoid tollroads.
Have the system avoid ferries or car trains.
Have the system use HOV (high-occupancy vehicle) lanes.
Have the system use guidance prompts.
Navigation Preferences
Have the system automatically fill-in State/Province
information.
Have the system avoid traffic problems automatically.
Traffic Preferences
Turn traffic alert notifications on or off.
Have the system display accident icons.
Have the system display traffic jam icons.
Have the system display closed roads.
Have the system display areas where difficult driving
conditions may occur.
Have the system display areas where snow and ice on the
road may occur.
Have the system display any smog alerts.
Have the system display weather warnings.
Have the system display where there may be reduced
visibility.
Have the system turn on your radio for traffic announce-
ments.
Enter specific areas that you would like to avoid on
planned navigation routes.
Avoid Areas
Phone To access, press:
1.
Settings icon.
2. Settings
.
3. Phone
.
Then select from the following:
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Phone
Connect, disconnect, add or delete a device, as well as
save it as a favorite.
Bluetooth Devices
Turn Bluetooth on and off.
Bluetooth
Have all calls go directly to your voice mail and not ring
inside your vehicle. With this feature turned on, text
message notifications are also suppressed and do not ring
inside your vehicle.
Do Not Disturb
Turn on or turn off the 911 Assist feature. See Information
(page 346).
911 Assist
Select the type of notification for phone calls - ring tone,
beep, text to speech, or have it be silent.
Phone Ringer
Select the type of notification for text messages - alert
tone, beep, text to speech, or have it be silent.
Text Message Notification
If compatible with your phone, you can adjust your internet
data connection. Select to make your connection profile
with the personal area network or to turn off your
connection. You can also choose to adjust your settings
or have the system always connect, never connect when
roaming or query on connect. Press ? for more information.
Internet Data Connection
Access features, such as automatic phonebook download,
re-download your phonebook, add contacts from your
phone as well as delete or upload your phonebook.
Manage Phonebook
Have the system alert you when in Roaming mode.
Roaming Warning
Wireless & Internet
Your system has a Wi-Fi feature that
creates a wireless network within your
vehicle, thereby allowing other devices
(such as personal computers or phones)
in your vehicle to speak to each other,
share files or play games. Using this Wi-Fi
feature, everyone in your vehicle can also
gain access the internet if you have a USB
mobile broadband connection inside your
vehicle, your phone supports personal area
networking and if you park outside a
wireless hotspot. To access, press:
1. Settings
icon.
2. Settings
.
3. Wireless & Internet
.
Then select from the following:
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Wi-Fi
Wi-Fi Network (Client) Mode turns the Wi-Fi feature on
and off in your vehicle. Make sure you turn it on for
connectivity purposes.
Wi-Fi Settings
Choose a Wireless Network
allows you to use a previ-
ously stored wireless network. You can categorize by
alphabetical listing, priority and signal strength. You can
also choose to search for a network, connect to a network,
disconnect from a network, receive more information,
prioritize a network or delete a network.
Gateway (Access Point) Mode makes SYNC an access
point for a phone or a computer when turned on. This
forms the local area network within your vehicle for things,
such as game playing, file transfer and internet browsing.
Press
? for more information.
Gateway (Access Point) Settings
allows you to view
and change settings for using SYNC as the internet
gateway.
Gateway (Access Point) Device List allows you to view
recent connections to your Wi-Fi system.
Instead of using Wi-Fi, your system can also use a USB
mobile broadband connection to access the internet. (You
must turn on your mobile broadband device on your
personal computer before connecting it to the system.)
This screen allows you to set up what is your typical area
for your USB mobile broadband connection. (USB mobile
broadband settings may not display if the device is already
on.) You can select the following: Country, Carrier, Phone
Number, User Name and Password.
USB Mobile Broadband
Shows you the currently paired devices as well as giving
you your typical Bluetooth options to connect, disconnect,
set as favorite, delete and add device. Bluetooth is a
registered trademark of the Bluetooth SIG.
Bluetooth Settings
Choose your connection methods and change them as
needed. You can select to Change Order and have the
system either always attempt to connect using a USB
mobile broadband or using Wi-Fi.
Prioritize Connection
Methods
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The Wi-Fi CERTIFIED Logo is a certification
mark of the Wi-Fi Alliance.
Help To access, press:
1. Settings icon.
2. Help
.
Then select from the following: Help
View your vehicle's current location if your vehicle is
equipped with navigation. If your vehicle is not equipped
with navigation, nothing displays.
Where Am I?
Touchscreen system serial number
System Information
Your vehicle identification number (VIN)
Touchscreen system software version
Navigation system version
Map database version
Sirius satellite radio ESN
Gracenote® Database Information and Library version
View the licenses for any software and applications
installed on your system.
Software Licenses
Certain features are not accessible when your vehicle is
moving.
Driving Restrictions
Turn on and turn off the 911 Assist feature. See
Informa-
tion (page 346).
911 Assist
In Case of Emergency (ICE) Quick Dial: allows you to
save up to two numbers as ICE contacts for quick access
if there is an emergency. Select
Edit to access your
phonebook and then select the desired contacts. The
numbers then appear as options on this screen for the ICE
1 and ICE 2 buttons. The ICE contacts you select appear
at the end of the 911 Assist call process.
View categorized lists of voice commands.
Voice Command List
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Bluetooth Audio
Your system allows you to stream audio
over your vehicle's speakers from your
connected, Bluetooth-enabled cellular
phone.
To access, press the lower left
corner on the touchscreen, then
select the BT Stereo tab.
Bluetooth Audio Voice Commands If you are listening to a Bluetooth
audio device, press the voice
button on the steering wheel
control. When prompted, say "Next song",
"Pause", "Play" or "Previous song".
If you are not listening to a Bluetooth audio
device, press the voice button and, after
the tone, say "Next song", "Pause", "Play"
or "Previous song".
PHONE Message
Item
Phone
A
Quick Dial
B
Phonebook
C
History
D
Messaging
E
Settings
F Hands-free calling is one of the main
features of SYNC®. Once you pair your cell
phone, you can access many options using
the touchscreen or voice commands. While
the system supports a variety of features,
many are dependent on your cell phone
’s
functionality.
At a minimum, most cell phones with
Bluetooth wireless technology support the
following functions:
• Answering an incoming call.
• Ending a call.
• Using privacy mode.
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