maintenance FORD TRANSIT CONNECT 2014 2.G Owners Manual

Introduction
About This Manual...........................................7
Symbols Glossary
.............................................7
Data Recording
..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit
..........................................................11
Replacement Parts Recommendation
........................................11
Special Notices................................................12
Mobile Communications Equipment.....................................................12
Export Unique Options
..................................12
Child Safety
General Information
.......................................13
Installing Child Seats
.....................................14
Booster Seats
..................................................20
Child Seat Positioning...................................22
Child Safety Locks
.........................................24
Safety Belts
Principle of Operation
...................................25
Fastening the Safety Belts
..........................26
Safety Belt Height Adjustment.................28
Safety Belt Warning Lamp and Indicator Chime.............................................................29
Safety Belt Minder.........................................29
Child Restraint and Safety Belt Maintenance
.................................................31
Personal Safety System ™
Personal Safety System ™
..........................32
Supplementary Restraints System
Principle of Operation...................................33
Driver and Passenger Airbags...................34
Front Passenger Sensing System............35
Safety Canopy ™
............................................38Crash Sensors and Airbag Indicator........39
Airbag Disposal..............................................40
Keys and Remote Controls
General Information on Radio
Frequencies...................................................41
Remote Control...............................................41
Replacing a Lost Key or Remote Control...........................................................42
MyKey ™
Principle of Operation..................................43
Creating a MyKey
............................................43
Clearing All MyKeys.......................................44
Checking MyKey System Status..............46
Using MyKey With Remote Start Systems.........................................................47
MyKey Troubleshooting
...............................47
Locks
Locking and Unlocking
................................48
Manual Liftgate
...............................................52
Security
Passive Anti-Theft System.........................53
Anti-Theft Alarm
............................................54
Steering Wheel
Adjusting the Steering Wheel
....................55
Audio Control
...................................................55
Voice Control
...................................................56
Cruise Control..................................................56
Information Display Control.......................57
Wipers and Washers
Windshield Wipers........................................58
Autowipers.......................................................58
Windshield Washers.....................................59
Rear Window Wiper and Washers...........59
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Reporting Safety Defects (Canada
Only).............................................................165
Fuses
Fuse Box Locations.....................................166
Fuse Specification Chart
............................167
Changing a Fuse............................................176
Maintenance
General Information
.....................................177
Opening and Closing the Hood................177
Under Hood Overview - 1.6L.....................179
Under Hood Overview -
2.5L...................180
Engine Oil Dipstick........................................181
Engine Oil Dipstick -
2.5L............................181
Engine Oil Check
............................................181
Oil Change Indicator Reset.......................182
Engine Coolant Check
................................182
Automatic Transmission Fluid Check............................................................184
Brake Fluid Check.........................................184
Power Steering Fluid Check.....................184
Washer Fluid Check.....................................184
Changing the 12V Battery..........................185
Checking the Wiper Blades......................186
Changing the Wiper Blades
.....................186
Adjusting the Headlamps.........................188
Changing a Bulb
...........................................189
Bulb Specification Chart...........................194
Changing the Engine Air Filter.................196
Technical Specifications
............................197
Technical Specifications - 2.5L...............199
Vehicle Care
Cleaning Products
.......................................202
Cleaning the Exterior
..................................202
Waxing.............................................................203
Cleaning the Engine
....................................203
Cleaning the Windows and Wiper Blades..........................................................204 Cleaning the Interior...................................204
Cleaning the Instrument Panel and
Instrument Cluster Lens.......................204
Cleaning Leather Seats
.............................205
Repairing Minor Paint Damage
..............206
Cleaning the Alloy Wheels.......................206
Vehicle Storage
............................................206
Wheels and Tires
General Information
...................................209
Tire Care...........................................................210
Using Winter Tires
.......................................225
Using Snow Chains.....................................225
Tire Pressure Monitoring System...........226
Changing a Road Wheel...........................230
Technical Specifications...........................235
Capacities and Specific- ations
Engine Specifications
.................................237
Engine Specifications - 2.5L.....................237
Motorcraft Parts...........................................238
Motorcraft Parts - 2.5L..............................239
Vehicle Identification Number................239
Vehicle Certification Label.......................240
Transmission Code Designation.............241
Audio System
General Information...................................242
Audio Unit - Vehicles With: AM/FM......243
Audio Unit - Vehicles With: Premium AM/ FM/CD.........................................................246
Audio Unit - Vehicles With: AM/FM/CD/ SYNC............................................................247
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/
Satellite Radio............................249
Digital Radio
...................................................251
Satellite Radio
..............................................253
Audio Input Jack...........................................256
USB Port
.........................................................256
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Media Hub......................................................256
Audio Troubleshooting...............................257
SYNC™
General Information...................................258
Using Voice Recognition...........................260
Using SYNC™ With Your Phone............263
SYNC™ Applications and Services
......278
Using SYNC™ With Your Media Player
...........................................................285
SYNC™ Troubleshooting.........................296
MyFord Touch ™
General Information
...................................303
Settings.............................................................311
Entertainment................................................321
Phone...............................................................339
Information....................................................346
Navigation......................................................356
Accessories
Accessories....................................................365
Appendices
End User License Agreement..................367
Extended Service Plan (ESP)
Extended Service Plan (ESP).................382
Scheduled Maintenance
General Maintenance Information
.......384
Normal Scheduled Maintenance...........387
Special Operating Conditions Scheduled Maintenance.............................................390
Scheduled Maintenance Record
...........392
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CALIFORNIA PROPOSITION 65
WARNING
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. PERCHLORATE
Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal. For more information
visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For your convenience we offer a number
of ways to contact us, as well as to help
manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit,
as well as to access Account Manager,
please go to www.fordcredit.com. REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.
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4. While the safety belt warning light is
on, buckle and then unbuckle the
safety belt. After Step 4, the safety belt
warning light flashes for confirmation.
• This will switch the feature off for that
seating position if it is currently on.
• This will switch the feature on for that
seating position if it is currently off.
CHILD RESTRAINT AND
SAFETY BELT MAINTENANCE
Inspect the vehicle safety belts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
seat safety belts to make sure there are no
nicks, tears or cuts. Replace if necessary.
All vehicle safety belt assemblies, including
retractors, buckles, front safety belt buckle
assemblies, buckle support assemblies
(slide bar-if equipped), shoulder belt
height adjusters (if equipped), shoulder
belt guide on seat back (if equipped), child
safety seat LATCH and tether anchors, and
attaching hardware, should be inspected
after a crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
Ford Motor Company recommends that
all safety belt assemblies in use in vehicles
involved in a crash be replaced. However,
if the crash was minor and an authorized
dealer finds that the belts do not show
damage and continue to operate properly,
they do not need to be replaced. Safety
belt assemblies not in use during a crash
should also be inspected and replaced if
either damage or improper operation is
noted.
Properly care for safety belts. See Vehicle
Care (page 202).
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PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close
to the trim covering the airbag module. All occupants of your vehicle,
including the driver, should always
properly wear their safety belts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your safety belt could seriously increase
the risk of injury or death. Always transport children 12 years
old and under in the back seat and
always properly use appropriate
child restraints. Failure to follow this could
seriously increase the risk of injury or death. Never place your arm over the airbag
module as a deploying airbag can
result in serious arm fractures or
other injuries. Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back. Do not attempt to service, repair, or
modify the airbag supplemental
restraint systems or its fuses as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible. Several airbag system components
get hot after inflation. Do not touch
them after inflation as this may result
in serious injury. If the airbag has deployed, the airbag
will not function again and must be
replaced immediately. If the airbag
is not replaced, the unrepaired area will
increase the risk of injury in a crash. The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note:
You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
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Children 12 years old and under should
always be properly restrained in the rear
seats. The Safety Canopy will not interfere
with children restrained using a properly
installed child or booster seat because it
is designed to inflate downward from the
headliner above the doors along the side
window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment to
the front end of your vehicle
(including frame, bumper, front end
body structure and tow hooks) may affect
the performance of the airbag system,
increasing the risk of injury. Do not modify
the front end of your vehicle. Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module which deploys (activates) the
front safety belt pretensioners, driver
airbag, passenger airbag, seat mounted
side airbags, and the Safety Canopy. Based
on the type of accident (frontal impact,
side impact or rollover) the restraints
control module will deploy the appropriate
safety devices. The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. A warning indicator light in the
instrument cluster indicates the readiness
of the safety system. If this warning
indicator light is not functioning and there
is another fault within the system, the
message cluster may display an airbag
failure warning. See Information
Displays (page 77). You will hear five
tones that repeat periodically until you
repair the problem, the warning indicator
light or both. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following: •
The readiness light will not illuminate
immediately after the ignition is turned
on.
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The safety belt pretensioners and the
airbag supplemental restraint system is
designed to activate when your vehicle
sustains frontal or sideways deceleration
sufficient to cause the restraints control
module to deploy a safety device or when
a certain likelihood of a rollover event is
detected by the rollover sensor.
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Parking Lamps
It will illuminate when you switch
the parking lamps on.
Service Engine Soon If the service engine soon
indicator light stays illuminated
after the engine is started, it
indicates that the On-Board Diagnostics
(OBD-II) system has detected a
malfunction of the vehicle emissions
control system. Refer to On-Board
Diagnostics (OBD-II) in the Fuel and
Refueling chapter for more information
about having your vehicle serviced. See
Emission Control System (page 116).
If the light is blinking, engine misfire is
occurring which could damage your
catalytic converter. Drive in a moderate
fashion (avoid heavy acceleration and
deceleration) and have your vehicle
serviced immediately.
Note: Under engine misfire conditions,
excessive exhaust temperatures could
damage the catalytic converter or other
vehicle components.
The service engine soon indicator light
illuminates when the ignition is first turned
on prior to engine start to check the bulb
and to indicate whether the vehicle is ready
for Inspection/Maintenance (I/M) testing.
Normally, the service engine soon light will
stay on until the engine is cranked, then
turn itself off if no malfunctions are
present. However, if after 15 seconds the
service engine soon light blinks eight times,
it means that the vehicle is not ready for
I/M testing. See
Emission Control
System (page 116). Traction and Stability Control It will flash when the system is
active. If it remains illuminated
or does not illuminate when you
switch the ignition on, this indicates a
malfunction. During a malfunction the
system will switch off. Have the system
checked by your authorized dealer
immediately.
Traction and Stability Control Off It will illuminate when you switch
the system off. It will go out
when you switch the system
back on or when you switch the ignition
off.
AUDIBLE WARNINGS AND
INDICATORS
Key in Ignition Warning Chime
Sounds when you open the driver door and
you have left the key in the ignition with it
in the off or accessory position.
Headlamps On Warning Chime
Sounds when you remove the key from the
ignition and open the driver door and you
have left the headlamps or parking lamps
on.
Parking Brake On Warning Chime
Sounds when you have left the parking
brake on and drive your vehicle. If the
warning chime remains on after you have
released the parking brake, have your
vehicle checked by an authorized dealer
immediately.
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Lighting
Action
Message Indic-
ator
Message
Displays when the brake lamp bulb hasburned out. See Lighting (page 61). .
-
Brake lamp Bulb fault
Displays when the low beam headlamp
bulb has burned out. See
Lighting (page
61).
-
Low beam Bulb fault
Displays when an electrical system problemoccurs with the headlamp system. Haveyour vehicle checked by an authorized dealer as soon as possible.
Amber
Headlamp fault
Service required
Maintenance Action
Message Indic-
ator
Message
Displays when the engine oil life is depletedand requires a change.
See Engine Oil
Check (page 181).
-
Oil change required
Indicates the brake fluid level is low and the
brake system should be inspected immedi-ately.
See Brake Fluid Check (page 184).
Have your vehicle checked by an authorized dealer as soon as possible.
Red
Brake fluid level low
Service now
Displays when the washer fluid is low andneeds to be refilled.
See Washer Fluid
Check (page 184).
-
Washer fluid level low
Parking Aid Action
Message Indic-
ator
Message
Displays when the system has detected a
fault that requires service. Have your vehicle checked by an authorized dealer as soon
as possible. See
Parking Aid (page 127).
Amber
Parking aid fault
Service required
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Heated Windshield
Press the button to clear the
heated windshield of thin ice
and fog. Press the button again
to switch it off. It will turn off automatically
after a short period of time.
Heated Rear Window Press the button to clear the
heated rear window of thin ice
and fog. Press the button again
to switch it off. It will turn off automatically
after a short period of time.
Note: Do not use razor blades or other
sharp objects to clean the inside of the
heated rear window. Do not use razor blades
or other sharp objects to remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
Heated Exterior Mirrors (If Equipped) Press the button to clear the heated
exterior mirrors of thin ice and fog. They
will turn off automatically after a short
period of time.
Note:
On vehicles without a heated exterior
mirror switch, they will turn on automatically
when you switch the heated rear window
on.
Note: On vehicles without a heated rear
window, the heated rear window button will
turn on the heated mirrors. Note:
Do not remove ice from the mirror
glass with a scraper. Do not adjust a frozen
in place mirror glass. This may cause
damage to the mirror glass or the heated
exterior mirror assembly.
Note: Cleaning your windows and mirrors.
See
Vehicle Care (page 202).
CABIN AIR FILTER
Your vehicle has a cabin air filter in the
climate control system. It is fitted behind
the center console.
If your vehicle has rear climate control. The
cabin air filter is under the driver seat.
The particulate filtration system reduces
the concentration of airborne particles, for
example dust spores and pollen in the air
supplied to the interior of your vehicle.
Note: Make sure you have a cabin air filter
element installed at all times. This prevents
foreign objects from entering the system.
Running the system without a filter element
in place could result in degradation or
damage to the system.
The particulate filtration system gives you
and your passengers the following
benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
Replace the filter element at regular
intervals. See
Scheduled Maintenance
(page 384).
For additional cabin air filter information,
or to replace the filter element, see an
authorized dealer.
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