towing FORD TRANSIT CONNECT 2016 2.G User Guide

Note:
Never attach safety chains to the
bumper.
Trailer Brakes WARNING
Do not connect a trailer's hydraulic
brake system directly to your
vehicle's brake system. Your vehicle
may not have enough braking power and
your chances of having a crash greatly
increase. Electric brakes and manual, automatic or
surge-type trailer brakes are safe if you
install them correctly and adjust them to
the manufacturer's specifications. The
trailer brakes must meet local and federal
regulations.
The rating for the tow vehicle's braking
system operation is at the gross vehicle
weight rating, not the gross combined
weight rating.
Separate functioning brake systems are
required for safe control of towed vehicles
and trailers weighing more than 1500
pounds (680 kilograms) when loaded.
Trailer Lamps
WARNING
Never connect any trailer lamp wiring
to the vehicle's tail lamp wiring; this
may damage the electrical system
resulting in fire. Contact an authorized
dealer as soon as possible for assistance
in correct trailer tow wiring installation.
Additional electrical equipment may be
required. Trailer lamps are required on most towed
vehicles. Make sure all running lights, brake
lights, turn signals and hazard warning
flashers are working. Before Towing a Trailer
Practice turning, stopping and backing up
to get the feel of your vehicle-trailer
combination before starting on a trip.
When turning, make wider turns so the
trailer wheels clear curbs and other
obstacles.
When Towing a Trailer
•
Do not drive faster than 70 mph (113
km/h) during the first 500 miles (800
kilometers).
• Do not make full-throttle starts.
• Check the trailer hitch, electrical
connections and trailer wheel lug nuts
thoroughly after you have traveled 50
miles (80 kilometers).
• When stopped in congested or heavy
traffic during hot weather, place the
transmission selector lever in position
P to aid engine and transmission
cooling and to help A/C performance.
• Turn off the speed control with heavy
loads or in hilly terrain. The speed
control may turn off automatically
when you are towing on long, steep
grades.
• When driving down a long or steep hill,
if your vehicle is fitted with a
SelectShift Automatic® Transmission,
use a low gear, See
Automatic
Transmission (page 126). Do not
apply the brakes continuously, as they
may overheat and become less
effective.
• If the transmission is fitted with Grade
Assist or a Towing feature, use this
feature when towing. This provides
engine braking and helps eliminate
excessive transmission shifting for
optimum fuel economy and
transmission cooling.
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•
If your vehicle has AdvanceTrac with
RSC and a heavily loaded trailer is on
tow, the system may turn on while
taking corners. This is normal. Taking
corners at slower speeds can reduce
this tendency.
• Allow more distance for stopping with
a trailer attached. Anticipate stops and
brake gradually.
• Avoid parking on a grade. However, if
you must park on a grade:
•Turn the steering wheel to point
your vehicle tires away from traffic
flow.
• Set the vehicle parking brake.
• Place the transmission selector
lever in position P.
• Place wheel chocks in front and
back of the trailer wheels. (Chocks
not included with vehicle.)
Launching or Retrieving a Boat or
Personal Watercraft
Note: Disconnect the trailer wiring
connector before the trailer enters the
water.
Note: Reconnect the trailer wiring
connector after the trailer is removed from
the water.
When backing down a ramp during boat
launching or retrieval:
• Do not allow the static water level to
rise above the bottom edge of the rear
bumper.
• Do not allow waves to break higher
than 6 inches (15 centimeters) above
the bottom edge of the rear bumper.
Note: Exceeding these limits may allow
water to enter your vehicle or its
components, affecting driveability,
emissions and reliability. The vehicle
warranty may not cover component damage
caused by water entry. Replace the rear axle lubricant anytime
the rear axle has been submerged in water.
Water may have contaminated the rear
axle lubricant, which is not normally
checked or changed unless a leak is
suspected or other axle repair is required.
TOWING POINTS
(If Equipped)
WARNING
The screw-in recovery hook has a
left-hand thread. Turn it
counterclockwise to install it. Make
sure that the recovery hook is fully
tightened. Failure to do so could result in
the recovery hook becoming loose. Due to requirements in some countries,
your vehicle may have a recovery hook.
Recovery Hook Storage
If your vehicle has a recovery hook, it will
be in the luggage compartment on the
left-hand side.
If your vehicle does not have a recovery
hook, you can purchase one from an
authorized dealer.
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Front Recovery Hook
Remove the cover and install the recovery
hook.
Rear Recovery Hook
Remove the cover and install the recovery
hook.
Note:
If your vehicle has a tow bar, you
cannot install the recovery hook. Use the
tow bar to tow other vehicles. TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
It is recommended that your vehicle be
towed with a wheel lift and dollies or
flatbed equipment. Do not tow with a
slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure. If
the vehicle is towed incorrectly, or by any
other means, vehicle damage may occur.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.
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You can tow your vehicle from the front
with wheel lift equipment to raise the front
wheels off the ground. We recommend
that you place the rear wheels on a dolly
to prevent damage to the rear of your
vehicle.
You can tow your vehicle from the rear with
wheel lift equipment.
Note:
You must place the front wheels on
a dolly to prevent damage to the
transmission.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing WARNING
If your vehicle has a steering wheel
lock make sure the ignition is in the
accessory or on position when being
towed. If your vehicle is disabled and you have no
access to a tow dolly, car-hauling trailer or
a flatbed transport vehicle, it can only be
flat-towed with all wheels on the ground
under the following conditions:
•
Your vehicle is facing forward so that
it is towed in a forward direction.
• The transmission selector lever is
placed in position N. If the transmission
gear shift lever cannot be moved to
position
N, it may need to be
overridden. See Automatic
Transmission (page 126).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
Drive off slowly and smoothly without
jerking the vehicle you are towing.
You must only use the towing eye that was
delivered with your vehicle. See
Towing
Points (page 164). Tow ropes or rigid towing bars must be
placed on the same side. For example; right
hand rear towing point to right hand front
towing point.
You must use a tow rope or rigid towing
bar that is of the correct strength for the
weight of the towing vehicle and the
vehicle that is being towed.
Note:
Using a rigid towing bar is the safest
way to tow a vehicle.
The weight of the vehicle that is being
towed must not exceed the weight of the
towing vehicle.
Recreational Vehicle Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle. See
Climate Control
(page 95).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. We
designed these guidelines to prevent
damage to your transmission.
Front-wheel drive vehicles
CANNOT be
flat-towed (all wheels on the ground), as
transmission damage may occur. You can
tow your vehicle with the front wheels off
the ground by using a tow dolly. If you are
using a tow dolly, follow the instructions
specified by the equipment provider.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
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•
Use commercial car washing
equipment.
• Use snow chains on the end of the
vehicle with the dissimilar spare wheel
and tire assembly.
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Changing a Road Wheel WARNINGS
When one of the front wheels is off
the ground, the transmission alone
will not prevent the vehicle from
moving or slipping off the jack, even if the
transmission selector lever is in park (P). To help prevent your vehicle from
moving when you change a tire, be
sure to place the transmission
selector lever in park (P), set the parking
brake and block (in both directions) the
wheel that is diagonally opposite (other
side and end of the vehicle) to the tire
being changed. WARNINGS
Never get underneath a vehicle that
is supported only by a jack. If your
vehicle slips off the jack, you or
someone else could be seriously injured. Do not attempt to change a tire on
the side of the vehicle close to
moving traffic. Pull far enough off the
road to avoid the danger of being hit when
operating the jack or changing the wheel. Always use the jack provided as
original equipment with your vehicle.
If using a jack other than the one
provided as original equipment with your
vehicle, make sure the jack capacity is
adequate for the vehicle weight, including
any vehicle cargo or modifications. Note:
The jack and tools are located behind
a cover in the sidewall at the left rear of the
cargo area. Remove the retention straps and
wing nut before removing the jack.
The jack and tools are located behind a
cover in the left rear of the cargo area.
Remove the wing nut to remove the jack.
Remove the lug nut wrench from the clips
by pulling straight out.
1. Park on a level surface, set the parking
brake and activate the hazard flashers.
2. Move the transmission selector lever to the park (P) position and switch the
ignition off.
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10. Arrows on the sill panel cover show
the location of the jacking points (A).11. Align the slot on top of the jack with
the sheet metal flange indicated by
the jack locator triangle next to the
tire you are changing. Turn the jack
handle clockwise until the wheel is
completely off the ground.
Note: Passengers should not remain in the
vehicle when the vehicle is being jacked.
12. Remove the lug nuts with the lug wrench.
13. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall the lug nuts
until the wheel is snug against the
hub. Do not fully tighten the lug nuts
until the wheel has been lowered. 14. Lower the wheel by turning the jack
handle counterclockwise. 15.
Remove the jack and fully tighten the
lug nuts in the order shown. Tighten
the lug nuts to the correct
specification. See Technical
Specifications (page 247).
16. Fit the wheel cover onto the rim making sure the valve stem aligns
with the indent in the ring on the back
of the cover. Tap it with the palm of
your hand to lock it into place.
Stowing the Flat or Spare Tire
Do not raise the spare wheel carrier
without the wheel attached. Damage can
occur to the winch mechanism if lowered
without a wheel attached.
Note: Failure to follow spare tire stowage
instructions may result in failure of cable or
loss of spare tire.
Note: Do not lay alloy wheels face down
on the ground, this will damage the paint.
When stowing the flat tire use a sheet or
mat under the wheel to protect the paint.
1. Stow the flat or spare tire with the valve stem facing downward.
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4
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For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your
accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Graphics.
• Hitch and towing accessories.
• Keyless entry.
• Side window deflectors.
• Splash guards.
• Wheels.
Interior Style
• All-weather floor mats.
• Cargo area protectors. •
Cargo organizers.
• Carpeted floor mats.
• Interior light kit.
• Premium carpeted floor mats.
• Rear seat entertainment*.
Lifestyle
• Ash cup and smokers packages.
• Roof racks and carriers*.
Peace of Mind
• Auto-dimming interior mirror.
• Back-up alarm*.
• Bumper-mounted parking sensor*.
• Locking fuel plug.
• Remote start.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
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Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 321067
Detroit, MI 48232 SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
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