towing FORD TRANSIT CONNECT 2018 Owner's Manual

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
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2018 Transit Connect (CHC) Canada/United States of America, CG3709en enUSA, Edition date: 201704, First Printing Ford Protect

Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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When to expect the message prompting you to change your oil
Vehicle use and example
Interval
Normal
7500-10000 miles
(12000-16000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499 miles
(8000-11999 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999 miles
(5000-7999 km) Maximum load or towing
Extreme hot or cold operation
Maintenance Intervals At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified, or within
3000 miles (4800 kilometers) of a
message indicating that an oil change is
required appears in the information display.
•
Example 1
: The oil change required
message comes on at 28751 miles
(46270 kilometers). Perform the
30000-mile (48000-kilometer)
automatic transmission fluid
replacement.
• Example 2
: The oil change required
message has not come on, but the
odometer reads 30000 miles (48000
kilometers) (for example, the
Intelligent Oil-Life Monitor was reset
at 25000 miles [40000 kilometers]).
Perform the engine air filter
replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km) Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
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2018 Transit Connect (CHC) Canada/United States of America, CG3709en enUSA, Edition date: 201704, First Printing Scheduled Maintenance

Brakes...............................................................134
General Information.......................................... 134
Breaking-In......................................................170
Bulb Specification Chart............................217
C
Cabin Air Filter................................................101
California Proposition 65..............................11
Capacities and Specifications................257 Alternative Engine Oil for Extreme Cold
Climates........................................................... 259
Capacities............................................................. 257
Specifications..................................................... 258
Cargo Nets
......................................................154
Installing the Net................................................ 154
Removing the Net............................................... 155
Car Wash See: Cleaning the Exterior.............................. 220
Catalytic Converter
......................................128
On-Board Diagnostics (OBD-II).................... 129
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 129
Center Console...............................................115
Changing a Bulb............................................212 Central High Mounted Brake Lamp.............215
Front Fog Lamps................................................. 214
Headlamp.............................................................. 212
Interior Lamps...................................................... 215
License Plate Lamp........................................... 215
Rear Lamps........................................................... 215
Side Direction Indicator.................................... 214
Changing a Fuse...........................................195 Fuses....................................................................... 195
Changing a Road Wheel...........................248 Changing a Road Wheel................................. 250
Dissimilar Spare Wheel and Tire Assembly Information..................................................... 249
Stowing the Flat or Spare Tire...................... 252
Changing the 12V Battery.........................206
Changing the Engine Air Filter.................218
Changing the Wiper Blades
....................208
Front Wiper Blades........................................... 209
Rear Window Wiper Blades.......................... 209
Service Position................................................. 208
Checking MyKey System Status................51
Checking the Wiper Blades
.....................208 Child Restraint and Seatbelt
Maintenance.................................................35
Child Restraint Positioning
.........................26
Child Safety.......................................................16 General Information............................................. 16
Child Safety Locks.........................................28 Left-Hand Side..................................................... 28
Right-Hand Side................................................... 28
Cigar Lighter
.....................................................113
Cleaning Leather Seats..............................223
Cleaning Products........................................219
Cleaning the Engine
.....................................221
Cleaning the Exterior..................................220
Cleaning the Headlamps................................ 220
Exterior Chrome Parts..................................... 220
Exterior Plastic Parts........................................ 220
Stripes or Graphics............................................ 220
Underbody............................................................. 221
Under Hood........................................................... 221
Cleaning the Instrument Panel and Instrument Cluster Lens.........................222
Cleaning the Interior....................................222
Cleaning the Wheels
..................................224
Cleaning the Windows and Wiper Blades.............................................................221
Clearing All MyKeys.......................................50
Climate Control..............................................96 Principle of Operation........................................ 96
Clock...................................................................86 Type 1........................................................................\
86
Type 2....................................................................... 86
Cold Weather Precautions..........................171
Coolant Check See: Engine Coolant Check............................ 202
Cornering Lamps............................................69
Crash Sensors and Airbag Indicator.......44
Creating a MyKey
...........................................49
Programming/Changing Configurable
Settings............................................................... 49
Cross Traffic Alert.........................................148 False Alerts............................................................. 151
Switching the System Off and On................151
System Errors........................................................ 151
System Lights, Messages and Audible Alerts.................................................................. 150
System Limitations............................................ 150
Using the System............................................... 148
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Cruise Control...................................................61
Principle of Operation....................................... 145
Cruise control See: Using Cruise Control................................ 145
Cup Holders.....................................................115
Customer Assistance..................................178
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps
............................68
Type 1 - Conventional
(Non-Configurable)....................................... 68
Type 2 - Configurable......................................... 68
Digital Radio..................................................270 HD Radio Reception and Station
Troubleshooting.............................................. 271
Direction Indicators
.......................................70
Doors and Locks.............................................53
Drive Belt Routing.........................................218
Driver and Passenger Airbags...................38 Children and Airbags.......................................... 39
Proper Driver and Front Passenger Seating Adjustment........................................................ 38
Driving Aids.....................................................146
Driving Hints
....................................................170
Driving Through Water.................................171
DRL See: Daytime Running Lamps........................ 68
E
Economical Driving
......................................170
Emission Law..................................................127 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........128
Tampering With a Noise Control System................................................................ 127
End User License Agreement
.................406
FordPass Connect Terms and
Conditions........................................................ 431
VEHICLE SOFTWARE END USER LICENSE AGREEMENT (EULA) ................................ 406
Engine Block Heater.....................................118 Using the Engine Block Heater....................... 118Engine Coolant Check...............................202
Adding Coolant.................................................. 202
Coolant Change................................................. 204
Engine Coolant Temperature Management.................................................. 205
Fail-Safe Cooling............................................... 204
Recycled Coolant.............................................. 203
Severe Climates................................................. 203
Engine Cooling Fan......................................201
Engine Emission Control
............................127
Engine Immobilizer See: Passive Anti-Theft System..................... 58
Engine Oil Check
.........................................200
Adding Engine Oil.............................................. 200
Engine Oil Dipstick
......................................200
Engine Specifications.................................255
Entertainment...............................................333 AM/FM Radio...................................................... 334
Apps........................................................................\
342
Bluetooth Stereo or USB................................. 341
CD ........................................................................\
.... 340
HD Radio ™ Information (If
Available)......................................................... 337
SiriusXM® Satellite Radio (If Activated)........................................................ 334
Sources.................................................................. 333
Supported Media Players, Formats and Metadata Information................................. 342
USB Ports............................................................. 342
Environment
......................................................15
Essential Towing Checks...........................165
Before Towing a Trailer..................................... 166
Hitches.................................................................... 165
Launching or Retrieving a Boat or Personal Watercraft......................................................... 167
Safety Chains....................................................... 165
Trailer Brakes....................................................... 166
Trailer Lamps....................................................... 166
Trailer Towing Connector................................. 165
When Towing a Trailer...................................... 166
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors
................................................76
Fold Away Exterior Mirrors................................. 77
Power Exterior Mirrors......................................... 76
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Window Lock..........................................................
74
Protecting the Environment........................15
R
Rear Parking Aid...........................................140
Rear Passenger Climate Controls..........100
Rear Seat Armrest.........................................112
Rear Seats.......................................................107 Type 1....................................................................... 107
Type 2..................................................................... 109
Rear Under Floor Storage
..........................153
Adjustable Load Floor....................................... 153
Passenger Compartment Floor..................... 153
Rear View Camera
........................................142
Switching the Rear View Camera Off.........144
Switching the Rear View Camera On..........142
Using the Display................................................ 142
Vehicles With Parking Aid............................... 144
Rear View Camera See: Rear View Camera.................................... 142
Rear Window Wiper and Washers...........65 Rear Window Washer......................................... 65
Rear Window Wiper............................................ 65
Recommended Towing Weights............163 Calculating the Maximum Loaded Trailer
Weight............................................................... 164
Reduced Engine Performance.................170
Refueling..........................................................123 System Warnings................................................ 124
Remote Control
..............................................46
Car Finder................................................................ 47
Integrated Keyhead Transmitter.................... 46
Programming a New Remote Control.........46
Replacing the Battery......................................... 46
Repairing Minor Paint Damage...............224
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................47
Reporting Safety Defects (Canada Only)...............................................................183
Reporting Safety Defects (U.S. Only)...............................................................183 Roadside Assistance
...................................173
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 174
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 174
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 174
Vehicles Sold in the United States: Getting Roadside Assistance..................................... 173
Vehicles Sold in the United States: Using Roadside Assistance..................................... 173
Roadside Emergencies
...............................173
Roof Racks and Load Carriers.................155
Maximum Load Weights.................................. 156
Running-In See: Breaking-In.................................................. 170
Running Out of Fuel
......................................121
Adding Fuel From a Portable Fuel
Container........................................................... 122
Filling a Portable Fuel Container................... 122
S
Safety Canopy ™
............................................43
Safety Precautions........................................119
Satellite Radio...............................................273 Satellite Radio Electronic Serial Number
(ESN)................................................................. 274
Satellite Radio Reception Factors...............273
SIRIUS® Satellite Radio Service.................. 273
Troubleshooting.................................................. 274
Scheduled Maintenance Record
...........396
Scheduled Maintenance..........................388
Seatbelt Extension
........................................35
Seatbelt Height Adjustment......................32
Seatbelt Reminder
.........................................33
Belt-Minder™........................................................ 33
Seatbelts...........................................................29 Principle of Operation........................................ 29
Seatbelt Warning Lamp and Indicator Chime...............................................................32
Conditions of operation..................................... 33
Seats
.................................................................103
Security..............................................................58
Settings...........................................................359 911 Assist............................................................... 364
Ambient Lighting............................................... 369
Bluetooth............................................................... 361
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Clock........................................................................\
361
Display................................................................... 370
General.................................................................. 368
Media Player....................................................... 360
Mobile Apps......................................................... 367
Navigation............................................................ 365
Phone...................................................................... 361
Radio...................................................................... 364
Sound..................................................................... 359
Valet Mode............................................................. 371
Vehicle................................................................... 369
Voice Control........................................................ 371
Wi-Fi....................................................................... 369
Side Airbags.....................................................42
Sitting in the Correct Position..................103
Snow Chains See: Using Snow Chains................................. 243
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................394
Speed Control See: Cruise Control............................................ 145
Stability Control............................................138
Principle of Operation....................................... 138
Starter Switch See: Ignition Switch............................................ 116
Starting a Gasoline Engine.........................117 Cold or Hot Engine............................................... 117
Engine Idle Speed after Starting.................... 117
Flooded Engine..................................................... 117
Starting and Stopping the Engine...........116 General Information........................................... 116
Steering.............................................................151 Electric Power Steering..................................... 151
Steering Wheel
...............................................60
Storage Compartments..............................115
Sun Shades.......................................................77 Bounce-Back......................................................... 78
Opening and Closing the Sun Shade............78
Sun Shade Relearning........................................ 78
Supplementary Restraints System..........37 Principle of Operation......................................... 37
Switching Off the Engine............................117 Vehicles With a Turbocharger......................... 117Symbols Glossary
.............................................7
SYNC™ 3.........................................................315
General Information.......................................... 315
SYNC™ 3 Troubleshooting.......................371
SYNC™ Applications and Services........................................................293
911 Assist............................................................... 293
SYNC Mobile Apps............................................ 295
SYNC™.............................................................277 General Information.......................................... 277
SYNC™ Troubleshooting.........................306
T
Tailgate See: Manual Liftgate........................................... 56
Technical Specifications See: Capacities and Specifications............255
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................180
Tire Care
..........................................................228
Glossary of Tire Terminology........................ 230
Information About Uniform Tire Quality Grading............................................................. 228
Information Contained on the Tire Sidewall............................................................. 231
Temperature A B C............................................ 229
Traction AA A B C............................................... 229
Treadwear............................................................. 229
Tire Pressure Monitoring System
...........244
Changing Tires With a Tire Pressure
Monitoring System....................................... 245
Tire Pressure Monitoring System Reset Procedure......................................................... 247
Understanding the Tire Pressure Monitoring System ............................................................. 245
Tires See: Wheels and Tires...................................... 227
Towing a Trailer.............................................162 Load Placement.................................................. 162
Towing Points
.................................................167
Recovery Hook..................................................... 167
Towing the Vehicle on Four Wheels..........................................................169
Emergency Towing............................................ 169
Recreational Vehicle Towing.......................... 169
Towing..............................................................162
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Blind Spot Monitor...............................................
81
Brake System.......................................................... 81
Cruise Control......................................................... 81
Direction Indicator................................................ 81
Engine Oil................................................................. 81
Fasten Seatbelt Warning Lamp....................... 81
Fog Lamps - Front................................................ 81
High Beam............................................................... 81
Information.............................................................. 81
Low Fuel Level....................................................... 82
Low Tire Pressure Warning............................... 82
Parking Lamps...................................................... 82
Service Engine Soon........................................... 82
Traction and Stability Control......................... 82
Traction and Stability Control Off.................82
Washer Fluid Check....................................206
Washers See: Cleaning the Exterior.............................. 220
See: Wipers and Washers................................. 63
Waxing..............................................................221
Wheel Nuts See: Changing a Road Wheel....................... 248
Wheels and Tires
..........................................227
General Information.......................................... 227
Technical Specifications................................. 253
Windows and Mirrors
....................................73
Windshield Washers.....................................64
Windshield Wipers.........................................63 Intermittent Wipe................................................. 63
Speed Dependent Wipers................................ 63
Wiper Blades See: Checking the Wiper Blades.................208
Wipers and Washers.....................................63
Wrecker Towing See: Transporting the Vehicle....................... 168
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