steering FORD TRANSIT CONNECT 2018 Service Manual

To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available. To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
only). See Settings (page 359).
You can select any of the following during
an active phone call:
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Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant. Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
1. Plug your phone into a USB port. See
USB Port
(page 276).
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For restaurants, cityseeker can provide
information such as star rating, average
cost, review, handicap access, hours of
operation, and website address.
For hotels, cityseeker can provide
information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address. Hotel service icons include:
•
Restaurant
• Business center
• Handicap facilities
• Laundry
• Refrigerator
• 24 hour room service
• Fitness center
• Internet access
• Pool
• Wi-Fi
Attractions include nearby landmarks,
amusement parks, historic buildings and
more. cityseeker can provide information
such as star rating, reviews, hour of
operation and admission price.
SiriusXM Traffic and Travel Link
SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
only in select markets. You must activate
and subscribe to receive SiriusXM Traffic
and Travel Link information. It helps you
locate the best gas prices, find movie
listings, get current traffic alerts, view the
weather map, get accurate ski conditions
and see current sports scores. See Apps
(page 356). The system calculates a reasonable
efficient route based on available speed
limits, traffic, and road conditions. You may
know a local short cut that is more efficient
at a given time than the route provided by
SYNC 3, but you should expect a slight
difference in minutes or miles with the
SYNC 3 route.
Navigation Map Updates
Annual navigation map updates are
available for purchase through your
dealership, by calling 1-866-462-8837 in
the United States and Canada or
01-800-557-5539 in Mexico. You can also
visit:
Website
www.navigation.com/sync
You need to specify the make and model
of your vehicle to determine if there is an
update available.
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
HERE by going to
www.here.com/mapcreator. HERE
evaluates all reported map errors and
responds with the result of their
investigation by e-mail.
Map coverage includes the USA (including
Puerto Rico and the US Virgin Islands),
Canada and Mexico.
APPS
The system enables voice, steering wheel,
and touch screen control of SYNC 3
AppLink enabled smartphone apps.
Once an app is running through AppLink,
you can control main features of the app
through voice commands and steering
wheel controls.
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Multi-Point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
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When to expect the message prompting you to change your oil
Vehicle use and example
Interval
Normal
7500-10000 miles
(12000-16000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499 miles
(8000-11999 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999 miles
(5000-7999 km) Maximum load or towing
Extreme hot or cold operation
Maintenance Intervals At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
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A
A/C
See: Climate Control.......................................... 96
About This Manual...........................................7
ABS See: Brakes............................................................ 134
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................134
Accessories....................................................384 Exterior Style....................................................... 384
Interior Style........................................................ 384
Lifestyle................................................................. 384
Peace of Mind..................................................... 384
Accessories See: Replacement Parts
Recommendation............................................ 12
Adjusting the Headlamps...........................211 Horizontal Aim Adjustment............................ 212
Vertical Aim Adjustment................................... 211
Adjusting the Steering Wheel...................60
Airbag Disposal...............................................45
Air Conditioning See: Climate Control.......................................... 96
Air Filter See: Changing the Engine Air Filter..............218
Appendices...................................................406
Apps.................................................................356 ........................................................................\
.......... 356
SiriusXM Traffic and Travel Link................... 358
Audible Warnings and Indicators.............82 Automatic Transmission Warning
Chime.................................................................. 83
Headlamps On Warning Chime...................... 82
Key in Ignition Warning Chime........................ 82
Parking Brake On Warning Chime.................. 83
Audio Control..................................................60
Audio Input Jack...........................................275
Audio System
.................................................261
General Information.......................................... 261
Audio Troubleshooting
..............................276
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio..............................267
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................265 Audio Unit - Vehicles With: AM/
FM...................................................................262
AUX Button.......................................................... 265
Clock Button........................................................ 264
Frequency Band Buttons................................ 264
Menu Button........................................................ 265
Sound Button...................................................... 264
Station Preset Buttons.................................... 264
Station Tuning Buttons................................... 264
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................269
Autolamps........................................................67 Windshield Wiper Activated
Headlamps........................................................ 67
Automatic Climate Control........................97 Mono Mode............................................................ 98
Switching Mono Mode Back On..................... 99
Switching Mono Mode Off............................... 99
Temperature Control.......................................... 98
Automatic Transmission.............................131 Brake-Shift Interlock.......................................... 132
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 133
SelectShift Automatic® Transmission.................................................... 131
Understanding the Positions of Your Automatic Transmission.............................. 131
Automatic Transmission Fluid Check............................................................206
Autowipers.......................................................63
Auxiliary Power Points.................................113 12 Volt DC Power Point...................................... 113
Locations................................................................. 113
B
Battery See: Changing the 12V Battery..................... 206
Blind Spot Information System..............146 Switching the System Off and On...............148
System Errors....................................................... 148
Using the System............................................... 146
Bonnet Lock See: Opening and Closing the Hood...........197
Booster Seats..................................................24 Types of Booster Seats...................................... 25
Brake Fluid Check
.......................................206
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Clock........................................................................\
361
Display................................................................... 370
General.................................................................. 368
Media Player....................................................... 360
Mobile Apps......................................................... 367
Navigation............................................................ 365
Phone...................................................................... 361
Radio...................................................................... 364
Sound..................................................................... 359
Valet Mode............................................................. 371
Vehicle................................................................... 369
Voice Control........................................................ 371
Wi-Fi....................................................................... 369
Side Airbags.....................................................42
Sitting in the Correct Position..................103
Snow Chains See: Using Snow Chains................................. 243
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................394
Speed Control See: Cruise Control............................................ 145
Stability Control............................................138
Principle of Operation....................................... 138
Starter Switch See: Ignition Switch............................................ 116
Starting a Gasoline Engine.........................117 Cold or Hot Engine............................................... 117
Engine Idle Speed after Starting.................... 117
Flooded Engine..................................................... 117
Starting and Stopping the Engine...........116 General Information........................................... 116
Steering.............................................................151 Electric Power Steering..................................... 151
Steering Wheel
...............................................60
Storage Compartments..............................115
Sun Shades.......................................................77 Bounce-Back......................................................... 78
Opening and Closing the Sun Shade............78
Sun Shade Relearning........................................ 78
Supplementary Restraints System..........37 Principle of Operation......................................... 37
Switching Off the Engine............................117 Vehicles With a Turbocharger......................... 117Symbols Glossary
.............................................7
SYNC™ 3.........................................................315
General Information.......................................... 315
SYNC™ 3 Troubleshooting.......................371
SYNC™ Applications and Services........................................................293
911 Assist............................................................... 293
SYNC Mobile Apps............................................ 295
SYNC™.............................................................277 General Information.......................................... 277
SYNC™ Troubleshooting.........................306
T
Tailgate See: Manual Liftgate........................................... 56
Technical Specifications See: Capacities and Specifications............255
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................180
Tire Care
..........................................................228
Glossary of Tire Terminology........................ 230
Information About Uniform Tire Quality Grading............................................................. 228
Information Contained on the Tire Sidewall............................................................. 231
Temperature A B C............................................ 229
Traction AA A B C............................................... 229
Treadwear............................................................. 229
Tire Pressure Monitoring System
...........244
Changing Tires With a Tire Pressure
Monitoring System....................................... 245
Tire Pressure Monitoring System Reset Procedure......................................................... 247
Understanding the Tire Pressure Monitoring System ............................................................. 245
Tires See: Wheels and Tires...................................... 227
Towing a Trailer.............................................162 Load Placement.................................................. 162
Towing Points
.................................................167
Recovery Hook..................................................... 167
Towing the Vehicle on Four Wheels..........................................................169
Emergency Towing............................................ 169
Recreational Vehicle Towing.......................... 169
Towing..............................................................162
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