light FORD TRANSIT CONNECT 2018 Manual Online

Action and Description
Menu Item
The screen displays with a light background to enhance
daytime viewing.
Day
The screen displays with a darker background to make
nighttime viewing easier.
Night
Enable this option to automatically dim the display brightness based
on ambient lighting conditions.
Auto Dim
Voice Control
You can adjust the voice control settings
by selecting the following options. Menu Item
Enable this option to remove additional voice prompts
and confirmations.
Advanced Mode
Enable this option to have the system confirm a contacts
name with you before making a call.
Phone Confirmation
Enable this option to have the system display a list of
available voice commands when the voice button is
pressed.
Voice Command List
Valet Mode
Valet mode allows you to lock the system.
No information is accessible until the
system is unlocked with the correct PIN.
When you select valet mode a pop up
appears informing you that a four digit
code must be entered to enable and
disable valet mode. You can use any PIN
you chose but you must use the same PIN
to disable valet mode. The system asks
you to input the code.
Note: If the system is locked and you
cannot remember the PIN, please contact
the Customer Relationship Center.
United States: 1-800-392-3673
Canada: 1-800-565-3673 To enable valet mode, enter your chosen
PIN. The system then asks to confirm your
PIN by reentering it. The system then locks.
To unlock the system, enter the same pin
number. The system reconnects to your
phone and all of your options are available
again.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.
However, should questions arise, please
refer to the tables below.
To check your cell phone's compatibility,
visit the Ford website.
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2018 Transit Connect (CHC) Canada/United States of America, CG3709en enUSA, Edition date: 201704, First Printing SYNC™ 3

Website
owner.ford.com Website
www.syncmyride.ca
www.syncmaroute.ca Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio
adjustments.
The audio control
settings on your cell
phone may be affecting
SYNC 3 performance.
There is back-
ground noise
during a phone
call.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
During a call, I
can hear the
other person
but they cannot
hear me.
Make sure that the microphone for SYNC
3 is not set to off. Look for the microphone
icon on the phone screen.
To restart your system, shut down the
engine, open and close the door, and then
lock the door and wait for 2-3 minutes.
Make sure that your SYNC 3 screen is black
and the lighted USB port is off.
The system may need to
be restarted.
During a call, I
cannot hear the
other person
and they cannot
hear me.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book. Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Possible cell phone
malfunction. You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Limitations on your cell
phone's capability.
The system
says "Phone-
book down-
loaded" but my
SYNC 3 phone-
book is empty or
is missing
contacts.
If the missing contacts are stored on your
SIM card, move them to your cell phone's
memory.
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2018 Transit Connect (CHC) Canada/United States of America, CG3709en enUSA, Edition date: 201704, First Printing SYNC™ 3

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your
accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Hood deflector*.
• Hitch and towing accessories.
• Keyless entry.
• Side window deflectors.
• Splash guards.
• Window grilles.
Interior Style
• All-weather floor mats.
• Cargo area protectors. •
Cargo organizers.
• Carpeted floor mats.
• Interior light kit.
Lifestyle
• Ash cup and smokers packages.
• Roof racks and carriers*.
• Telematics*.
• In-vehicle safe*.
• Device holder*.
Peace of Mind
• Back-up alarm*.
• Bumper-mounted parking sensor*.
• Remote start.
• Roadside assistance kit*.
• Vehicle security systems.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice. WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. FordPass Connect Terms and
Conditions
Your Ford vehicle is equipped with an
embedded modem (“Device
”) which
transmits data and allows access to our
service of vehicle connectiviy (“Service ”),
certain of which is provided through
FordPass, a smartphone-compatible
application (“ App”).
Service is available for use with your Device
produced/provided by us (“Ford ”). Your
use of the Device and access to and use of
the Service is subject to these Terms and
Conditions and all policies and guidelines
referred to herein, hereafter collectively
these "Terms and Conditions".
1. Acceptance of Terms and Conditions
Your use of the Device and the Service is
conditional upon your acceptance of these
Terms and Conditions. By signing on these
Terms and Conditions, you agree to accept
these Terms and Conditions. By accepting
these Terms and Conditions you represent
that you are at least 18 years old and that
you agree to comply with these Terms and
Conditions.
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Brakes...............................................................134
General Information.......................................... 134
Breaking-In......................................................170
Bulb Specification Chart............................217
C
Cabin Air Filter................................................101
California Proposition 65..............................11
Capacities and Specifications................257 Alternative Engine Oil for Extreme Cold
Climates........................................................... 259
Capacities............................................................. 257
Specifications..................................................... 258
Cargo Nets
......................................................154
Installing the Net................................................ 154
Removing the Net............................................... 155
Car Wash See: Cleaning the Exterior.............................. 220
Catalytic Converter
......................................128
On-Board Diagnostics (OBD-II).................... 129
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 129
Center Console...............................................115
Changing a Bulb............................................212 Central High Mounted Brake Lamp.............215
Front Fog Lamps................................................. 214
Headlamp.............................................................. 212
Interior Lamps...................................................... 215
License Plate Lamp........................................... 215
Rear Lamps........................................................... 215
Side Direction Indicator.................................... 214
Changing a Fuse...........................................195 Fuses....................................................................... 195
Changing a Road Wheel...........................248 Changing a Road Wheel................................. 250
Dissimilar Spare Wheel and Tire Assembly Information..................................................... 249
Stowing the Flat or Spare Tire...................... 252
Changing the 12V Battery.........................206
Changing the Engine Air Filter.................218
Changing the Wiper Blades
....................208
Front Wiper Blades........................................... 209
Rear Window Wiper Blades.......................... 209
Service Position................................................. 208
Checking MyKey System Status................51
Checking the Wiper Blades
.....................208 Child Restraint and Seatbelt
Maintenance.................................................35
Child Restraint Positioning
.........................26
Child Safety.......................................................16 General Information............................................. 16
Child Safety Locks.........................................28 Left-Hand Side..................................................... 28
Right-Hand Side................................................... 28
Cigar Lighter
.....................................................113
Cleaning Leather Seats..............................223
Cleaning Products........................................219
Cleaning the Engine
.....................................221
Cleaning the Exterior..................................220
Cleaning the Headlamps................................ 220
Exterior Chrome Parts..................................... 220
Exterior Plastic Parts........................................ 220
Stripes or Graphics............................................ 220
Underbody............................................................. 221
Under Hood........................................................... 221
Cleaning the Instrument Panel and Instrument Cluster Lens.........................222
Cleaning the Interior....................................222
Cleaning the Wheels
..................................224
Cleaning the Windows and Wiper Blades.............................................................221
Clearing All MyKeys.......................................50
Climate Control..............................................96 Principle of Operation........................................ 96
Clock...................................................................86 Type 1........................................................................\
86
Type 2....................................................................... 86
Cold Weather Precautions..........................171
Coolant Check See: Engine Coolant Check............................ 202
Cornering Lamps............................................69
Crash Sensors and Airbag Indicator.......44
Creating a MyKey
...........................................49
Programming/Changing Configurable
Settings............................................................... 49
Cross Traffic Alert.........................................148 False Alerts............................................................. 151
Switching the System Off and On................151
System Errors........................................................ 151
System Lights, Messages and Audible Alerts.................................................................. 150
System Limitations............................................ 150
Using the System............................................... 148
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Maximum Cooling Performance in
Instrument Panel or Instrument Panel
and Footwell Positions............................... 100
Recommended Settings for Cooling ...........99
Recommended Settings for Heating...........99
Side Window Defogging in Cold Weather............................................................ 100
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................... 99
Hints on Driving With Anti-Lock Brakes............................................................134
Home Screen.................................................325
Hood Lock See: Opening and Closing the Hood...........197
I
Ignition Switch
................................................116
In California (U.S. Only)..............................179
Information Display Control.......................62
Information Displays....................................84
General Information........................................... 84
Information Messages
..................................87
Transmission.......................................................... 95
Installing Child Restraints.............................17 Child Restraints...................................................... 17
Using Lap and Shoulder Belts.......................... 18
Using Lower Anchors and Tethers for Children (LATCH)............................................ 20
Using Tether Straps............................................. 22
Instrument Cluster
.........................................79
Instrument Lighting Dimmer.....................68
Interior Lamps - Vehicles With: Panoramic Roof Panel................................71
Center Mounted Lamp........................................ 72
Luggage Compartment Lamp......................... 72
Side Mounted Lamp............................................. 71
Interior Lamps - Vehicles Without: Panoramic Roof Panel..............................70
Courtesy Lamp...................................................... 70
Luggage Compartment Lamp.......................... 71
Reading Lamps....................................................... 71
Interior Mirror....................................................77 Auto-Dimming Mirror........................................... 77
Introduction.........................................................7 J
Jump Starting the Vehicle
..........................175
Connecting the Jumper Cables...................... 175
Jump Starting....................................................... 176
Preparing Your Vehicle...................................... 175
Removing the Jumper Cables........................ 176
K
Keys and Remote Controls........................46
L
Lighting Control..............................................66 Headlamp Flasher................................................ 67
High Beams............................................................ 66
Parking Lamps...................................................... 66
Lighting..............................................................66 General Information........................................... 66
Load Carriers See: Roof Racks and Load Carriers..............155
Load Carrying
.................................................153
Load Limit.......................................................156 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................. 161
Vehicle Loading - with and without a Trailer................................................................. 156
Locking and Unlocking
.................................53
Autolock................................................................... 55
Autounlock............................................................. 55
Emergency Locking with the Key................... 55
Locking and Unlocking the Doors From Inside.................................................................... 53
Locking and Unlocking the Doors with the Key Blade............................................................ 54
Opening the Double Rear Doors..................... 53
Opening the Double Rear Doors From Inside.................................................................... 56
Remote Control..................................................... 53
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 54
Unlocking the Doors with the Interior Door Handles............................................................... 54
Luggage Anchor Points
..............................153
Lug Nuts See: Changing a Road Wheel....................... 248
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Window Lock..........................................................
74
Protecting the Environment........................15
R
Rear Parking Aid...........................................140
Rear Passenger Climate Controls..........100
Rear Seat Armrest.........................................112
Rear Seats.......................................................107 Type 1....................................................................... 107
Type 2..................................................................... 109
Rear Under Floor Storage
..........................153
Adjustable Load Floor....................................... 153
Passenger Compartment Floor..................... 153
Rear View Camera
........................................142
Switching the Rear View Camera Off.........144
Switching the Rear View Camera On..........142
Using the Display................................................ 142
Vehicles With Parking Aid............................... 144
Rear View Camera See: Rear View Camera.................................... 142
Rear Window Wiper and Washers...........65 Rear Window Washer......................................... 65
Rear Window Wiper............................................ 65
Recommended Towing Weights............163 Calculating the Maximum Loaded Trailer
Weight............................................................... 164
Reduced Engine Performance.................170
Refueling..........................................................123 System Warnings................................................ 124
Remote Control
..............................................46
Car Finder................................................................ 47
Integrated Keyhead Transmitter.................... 46
Programming a New Remote Control.........46
Replacing the Battery......................................... 46
Repairing Minor Paint Damage...............224
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................47
Reporting Safety Defects (Canada Only)...............................................................183
Reporting Safety Defects (U.S. Only)...............................................................183 Roadside Assistance
...................................173
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 174
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 174
Vehicles Sold in Canada: Using Roadside Assistance......................................................... 174
Vehicles Sold in the United States: Getting Roadside Assistance..................................... 173
Vehicles Sold in the United States: Using Roadside Assistance..................................... 173
Roadside Emergencies
...............................173
Roof Racks and Load Carriers.................155
Maximum Load Weights.................................. 156
Running-In See: Breaking-In.................................................. 170
Running Out of Fuel
......................................121
Adding Fuel From a Portable Fuel
Container........................................................... 122
Filling a Portable Fuel Container................... 122
S
Safety Canopy ™
............................................43
Safety Precautions........................................119
Satellite Radio...............................................273 Satellite Radio Electronic Serial Number
(ESN)................................................................. 274
Satellite Radio Reception Factors...............273
SIRIUS® Satellite Radio Service.................. 273
Troubleshooting.................................................. 274
Scheduled Maintenance Record
...........396
Scheduled Maintenance..........................388
Seatbelt Extension
........................................35
Seatbelt Height Adjustment......................32
Seatbelt Reminder
.........................................33
Belt-Minder™........................................................ 33
Seatbelts...........................................................29 Principle of Operation........................................ 29
Seatbelt Warning Lamp and Indicator Chime...............................................................32
Conditions of operation..................................... 33
Seats
.................................................................103
Security..............................................................58
Settings...........................................................359 911 Assist............................................................... 364
Ambient Lighting............................................... 369
Bluetooth............................................................... 361
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Traction Control.............................................137
Principle of Operation....................................... 137
Trailer Sway Control....................................163
Transmission Code Designation.............257
Transmission...................................................131
Transporting the Vehicle...........................168
Trip Computer
.................................................86
Average Fuel........................................................... 87
Digital Speedometer........................................... 87
Distance to Empty............................................... 86
Resetting the Trip Computer........................... 86
Trip Odometer....................................................... 86
U
Under Hood Overview
................................199
USB Port..........................................................276
Using Cruise Control....................................145 Switching Cruise Control Off.......................... 145
Switching Cruise Control On.......................... 145
Using MyKey With Remote Start Systems..........................................................52
Using Snow Chains
.....................................243
Using Stability Control...............................139
Using SYNC™ With Your Media Player............................................................298
Accessing Your USB Song Library...............302
Bluetooth Devices and System Settings............................................................ 304
Connecting Your Digital Media Player to the USB Port.......................................................... 298
Media Menu Features...................................... 302
Media Voice Commands................................ 299
Voice Commands for Audio Sources.........304
Using SYNC™ With Your Phone.............281 Accessing Features through the Phone
Menu................................................................. 286
Accessing Your Phone Settings................... 289
Bluetooth Devices............................................. 290
Making Calls........................................................ 285
Pairing a Phone for the First Time...............282
Pairing Subsequent Phones.......................... 283
Phone Options during an Active Call.........285
Phone Voice Commands................................ 283
Receiving Calls.................................................... 285
System Settings.................................................. 291
Text Messaging................................................... 287Using Traction Control................................137
Switching the System Off................................ 137
System Indicator Lights and Messages........................................................... 137
Using a Switch...................................................... 137
Using the Information Display Controls.............................................................. 137
Using Voice Recognition............................279 Audio Voice Commands.................................. 327
Initiating a Voice Session................................ 279
Mobile App Voice Commands...................... 330
Navigation Voice Commands....................... 329
Phone Voice Commands................................ 328
SiriusXM Traffic and Travel Link Voice Commands....................................................... 331
System Interaction and Feedback.............280
Voice Settings Commands............................. 331
Utilizing the Mediation/Arbitration Program (Canada Only)..........................181
V
Vehicle Care....................................................219
Vehicle Certification Label.......................256
Vehicle Identification Number................255
Vehicle Storage.............................................224 Battery.................................................................... 225
Body........................................................................\
224
Brakes..................................................................... 225
Cooling system................................................... 225
Engine..................................................................... 225
Fuel system.......................................................... 225
General.................................................................. 224
Miscellaneous..................................................... 225
Removing Vehicle From Storage.................. 225
Tires........................................................................\
. 225
Ventilation See: Climate Control.......................................... 96
VIN See: Vehicle Identification Number............255
Voice Control....................................................61
W
Warning Lamps and Indicators................80 Airbag - Front........................................................ 80
Anti-Lock Braking System................................ 80
Battery..................................................................... 80
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