ECU FORD TRANSIT CONNECT 2019 User Guide

911 ASSIST
WARNING: Unless the 911 Assist
setting is set on before a crash, the system
will not dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. WARNING: Do not wait for 911 Assist
to make an emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNING: Always place your phone
in a secure location in your vehicle so it
does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or damage
the phone which could prevent 911 Assist
from working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature. If a crash deploys an airbag (excluding
knee airbags and rear inflatable seatbelts
[if equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, by
visiting:
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains
and Roadside Emergencies sections of
your owner manual.
To switch 911 Assist on and off please view
the settings information. See
Settings
(page 386).
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
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Press the release button and pull the key
blade out.
Note:
Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Replacing the Battery
Note: Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
transmitter should operate normally. A message appears in the information
display when the remote control battery
is low. See Information Messages (page
94).
The remote control uses one coin-type
three-volt lithium battery CR2450 or
equivalent. 1. Press the release button and pull the
key blade out.
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REMOTE CONTROL - VEHICLES
WITH: REMOTE FLIP KEY
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The buttons on the key
operate the remote control function.
Press the button to release the key blade.
Press and hold the button to fold the key
blade back in when not in use.
Note:
Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Replacing the Battery
Note: Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
transmitter should operate normally. A message appears in the information
display when the remote control battery
is low. See Information Messages (page
94).
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.
Press the button to release the key blade
before beginning the procedure. 1. Insert a suitable tool, for example a
screwdriver, in the position shown and
gently press the clip.
2. Press the clip down to release the battery cover. 3. Carefully remove the battery cover.
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PASSIVE ANTI-THEFT
SYSTEM
Note:
The system is not compatible with
non-Ford aftermarket remote start systems.
Use of these systems may result in vehicle
starting problems and a loss of security
protection.
Note: Metallic objects, electronic devices
or a second programmed key on the same
key chain may cause vehicle starting
problems if they are too close to the key
when starting the engine. Prevent these
objects from touching the programmed key
while starting the engine. Switch the ignition
off, move all objects on the key chain away
from the programmed key and restart the
engine if a problem occurs.
Note: Do not leave a duplicate
programmed key in your vehicle. Always
take your keys and lock all doors when
leaving your vehicle.
SecuriLock®
The system is an engine immobilization
system. It is designed to help prevent the
engine from being started unless a
programmed key for your vehicle is used.
Using an incorrectly programmed key may
prevent the engine from starting. A
message may appear in the information
display.
If you are unable to start the engine with a
programmed key, a malfunction has
happened and a message may appear in
the information display.
Automatic Arming
The engine immobilization system arms
immediately after you switch the ignition
off. Automatic Disarming
Switching the ignition on with a
programmed key disarms the engine
immobilization system.
Replacement Keys
If your keys are lost or stolen and you do
not have a spare programmed key, you will
need to have your vehicle towed to an
authorized dealer. You need to erase the
programmed keys from your vehicle and
program new keys.
Store an extra programmed key away from
your vehicle in a safe place to help prevent
any inconveniences. We recommend that
you contact an authorized dealer to
purchase additional spare or replacement
keys.
Note:
Your vehicle comes with two keys.
Programming a Remote Flip Key
The procedure programs both the vehicle
immobilizer keycode and the remote entry
portion of the remote control to your
vehicle.
To program a new key, you require two
programmed keys and one unprogrammed
key with you in your vehicle.
We recommend that you contact an
authorized dealer to have the key
programmed if you do not have two
programmed keys.
Make sure that you complete the
procedure within 30 seconds.
Stop and wait for at least one minute
before you start again if you miss a step.
Note: You can program a maximum of six
keys to your vehicle.
Read the entire procedure before you
begin.
1. Close all the doors.
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Note:
Keep the doors closed throughout
the procedure.
2. Switch the ignition off.
Note: Do not press the brake pedal or
accelerator pedal throughout the procedure.
3. Insert the first programmed key into the ignition.
4. Switch the ignition on.
5. Wait five seconds.
6. Switch the ignition off and remove the
key from the ignition.
7. Within 10 seconds, insert the second programmed key into the ignition.
8. Switch the ignition on.
9. Wait five seconds.
10. Switch the ignition off and remove the key from the ignition.
11. Within 10 seconds, insert the unprogrammed key into the ignition.
12. Switch the ignition on.
13. Wait five seconds.
14. Switch the ignition off and remove the key from the ignition.
Check that the remote control functions
operate and your vehicle starts with the
new key.
Note: Wait 10 seconds and repeat the
procedure if the remote control functions
do not operate and you cannot start the
engine.
Wait 20 seconds and repeat the procedure
to program an additional key.
Programming a Passive Key
The procedure programs both the vehicle
immobilizer keycode and the remote entry
portion of the remote control to your
vehicle. To program a new key, you require two
programmed keys and one unprogrammed
key with you in your vehicle.
We recommend that you contact an
authorized dealer to have the key
programmed if you do not have two
programmed keys.
Make sure that you complete the
procedure within 30 seconds.
Stop and wait for at least one minute
before you start again if you miss a step.
Note:
You can program a maximum of four
keys to your vehicle.
Read the entire procedure before you
begin.
1. Close all the doors.
Note: Keep the doors closed throughout
the procedure.
2. Switch the ignition off.
Note: Do not press the brake pedal or
accelerator throughout the procedure.
3. Remove the key blade. See Remote
Control (page 51). 4. Remove the rubber mat from the cup
holder.
5. Place the first programmed key in the backup position with the buttons facing
upward and the unlock button facing
the front of your vehicle.
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6. Press the push button ignition switch.
7. Wait five seconds.
8. Press the push button ignition switch.
9. Remove the key.
10. Within 10 seconds, place the second
programmed key in the backup
position.
11. Press the push button ignition switch.
12. Wait five seconds.
13. Press the push button ignition switch.
14. Remove the key.
15. Within 10 seconds, place the unprogrammed key in the backup
position.
16. Press the push button ignition switch.
Check that the remote control function
operate with the new key.
Note: Wait 10 seconds and repeat the
procedure if the key functions do not
operate.
Wait 20 seconds and repeat the procedure
to program an additional key.
ANTI-THEFT ALARM
Alarm System
The perimeter alarm is a deterrent against
unauthorized access to your vehicle
through the doors, luggage compartment
and the hood. It also protects the audio
unit.
Triggering the Alarm
Once armed, the alarm is triggered in any
of the following ways: •
If someone opens a door, luggage
compartment or the hood without a
valid key or remote control.
• If someone removes the audio or
navigation system.
• If you switch the ignition on without a
valid key.
If the alarm is triggered, the horn will sound
for 30 seconds and the hazard warning
flasher will flash for five minutes.
Any further attempts to perform one of the
above will trigger the alarm again.
Full Guard and Reduced Guard
Full Guard
Full guard is the standard setting.
In full guard, the interior sensors are on
when you arm the alarm.
Note: Do not arm the alarm with full guard
if passengers, animals or other moving
objects are inside your vehicle.
Reduced Guard
In reduced guard, the interior sensors are
off when you arm the alarm.
Selecting Full or Reduced Guard
You can select full or reduced guard using
the information display. See General
Information (page 92).
Ask on Exit
If you switch ask on exit on, you can choose
which level of guard you require after you
switch the ignition off.
Arming the Alarm
To arm the alarm, lock your vehicle. See
Doors and Locks
(page 63).
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Disarming the Alarm
Disarm and silence the alarm by unlocking
the doors with the key and switching the
ignition on with a correctly coded key
within 12 seconds, or by unlocking the
doors or the luggage compartment with
the remote control.
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Doors and Locks
Description
Message
The door listed is not completely closed.
Driver Door Ajar
Passenger Door Ajar
Rear Left Door Ajar
Rear Right Door Ajar
Liftgate Ajar
The hood is not completely closed.
Hood Ajar
The system has disabled the door switches.
Switches Inhibited
Security Mode
Driver Alert Description
Message
Take a break due to low alertness levels.
Driver Alert Warning Rest
Now
We recommend that you take a break due to low alertness
levels.
Driver Alert Warning Rest
Suggested
Engine Description
Message
Displays when the engine temperature is too high. Stop your
vehicle as soon as it is safe to do so, switch the engine off
and allow it to cool. Have your vehicle checked as soon as
possible.
Engine Coolant Over
Temperature
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Lowering the Head Restraint
1. Press and hold button C.
2. Push the head restraint down.
Removing the Head Restraint
1. Pull the head restraint up until it
reaches its highest position.
2. Press and hold buttons C and D.
3. Pull the head restraint up.
Installing the Head Restraint
Align the steel stems into the guide sleeves
and push the head restraint down until it
locks.
Tilting Head Restraints (If Equipped)
The head restraints tilt for extra comfort.
To tilt the head restraint, do the following: 1. Adjust the seat backrest to an upright
driving or riding position.
2. Pivot the head restraint forward toward
your head to the desired position.
After the head restraint reaches the
forward-most tilt position, pivot it forward
again to release it to the rearward, un-tilted
position. MANUAL SEATS WARNING: Do not adjust the driver
seat when your vehicle is moving. WARNING:
Do not place cargo or
any objects behind the seat backrest
before returning it to the original position.
Pull on the seat backrest to make sure that
it has fully latched after returning the seat
backrest to its original position. An
unlatched seat may become dangerous if
you stop suddenly or have a crash.
Moving the Seat Backward and
Forward WARNING: Make sure the seat fully
locks into place by rocking it backward and
forward. Not securing the seat into the
locked position can be dangerous in a
crash and could cause serious personal
injury or death. 117
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Removing the Seat
1. Raise the seat.
2. Rotate the locking lever.
3. Remove the seat.
Installing the Seat
1. Align the seat catches, push the seat
down and lock into position.
2. Unfold the seat backward and lock into
position.
3. Unfold the seat backrest backward and
lock into position. Third Row Seats
Moving the Seat Backward and
Forward WARNING: Make sure the seat fully
locks into place by rocking it backward and
forward. Not securing the seat into the
locked position can be dangerous in a
crash and could cause serious personal
injury or death. Folding the Seat Backrest
1. Fully lower the head restraints. See
Head Restraints (page 115).
2. Fully move the seat backward.
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