light FORD TRANSIT CONNECT 2019 Manual Online

Onboard Modem Serial Number (ESN)
Selecting this button on the settings menu
shows you the ESN number for your
system. You need this number for certain
registrations such as Satellite Radio.
Display
To make adjustments using the touchscreen, select: Action and Description
Menu Item
Make the screen display brighter or dimmer.
Brightness
You can select:
Mode
The screen automatically switches between day and
night modes based on the outside light level.
Auto
The screen displays with a light background to enhance
daytime viewing.
Day
The screen displays with a darker background to make
nighttime viewing easier.
Night
The screen goes black and does not display anything.
To switch the screen back on, simply tap the screen.
Off
Enable this option to automatically dim the display brightness based
on ambient lighting conditions.
Auto Dim
Voice Control
You can adjust the voice control settings
by selecting the following options. Menu Item
Enable this option to remove additional voice prompts
and confirmations.
Advanced Mode
Enable this option to have the system confirm a contacts
name with you before making a call.
Phone Confirmation
Enable this option to have the system display a list of
available voice commands when the voice button is
pressed.
Voice Command List
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing SYNC™ 3

Valet Mode
Valet mode allows you to lock the system.
No information is accessible until the
system is unlocked with the correct PIN.
When you select valet mode a pop up
appears informing you that a four digit
code must be entered to enable and
disable valet mode. You can use any PIN
you chose but you must use the same PIN
to disable valet mode. The system asks
you to input the code.
Note:
If the system is locked and you
cannot remember the PIN, please contact
the Customer Relationship Center.
United States: 1-800-392-3673
Canada: 1-800-565-3673
To enable valet mode, enter your chosen
PIN. The system then asks to confirm your
PIN by reentering it. The system then locks. To unlock the system, enter the same pin
number. The system reconnects to your
phone and all of your options are available
again.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.
However, should questions arise, please
refer to the tables below.
To check your cell phone's compatibility,
visit the Ford website. Website
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio
adjustments.
The audio control
settings on your cell
phone may be affecting
SYNC 3 performance.
There is back-
ground noise
during a phone
call.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
During a call, I
can hear the
other person
but they cannot
hear me.
Make sure that the microphone for SYNC
3 is not set to off. Look for the microphone
icon on the phone screen.
To restart your system, shut down the
engine, open and close the door, and then
lock the door and wait for 2-3 minutes.
Make sure that your SYNC 3 screen is black
and the lighted USB port is off.
The system may need to
be restarted.
During a call, I
cannot hear the
other person
and they cannot
hear me.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing SYNC™ 3

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your
accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Hood deflector*.
• Hitch and towing accessories.
• Keyless entry.
• Side window deflectors.
• Splash guards.
• Window grilles.
Interior Style
• All-weather floor mats.
• Cargo area protectors. •
Cargo organizers.
• Carpeted floor mats.
• Interior light kit.
Lifestyle
• Ash cup and smokers packages.
• Roof racks and carriers*.
• Telematics*.
• In-vehicle safe*.
• Bluetooth speakers*.
• Rear seat entertainment*.
Peace of Mind
• Back-up alarm*.
• Bumper-mounted parking sensor*.
• Remote start.
• Roadside assistance kit*.
• Vehicle security systems.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Accessories

Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Scheduled Maintenance

SUNA Products and/or Services are
intended as an aid to personal motoring
and travel planning, and do not provide
comprehensive or accurate information on
all occasions. On occasions, you may
experience additional delay as a result of
using SUNA Products and/or Services. You
acknowledge that it is not intended, or
suitable, for use in applications where time
of arrival or driving directions may impact
the safety of the public or yourself.
4. Use of SUNA Products and Services
while driving
You, and other authorised drivers of the
vehicle in which SUNA Products and/or
Services are available or installed and
active, remain at all times responsible for
observing all relevant laws and codes of
safe driving. In particular, you agree to only
actively operate SUNA Products and/or
Services when the Vehicle is at a complete
stop and it is safe to do so.
5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
DECLARATION OF CONFORMITY - VEHICLES WITHOUT: SYNC
3
Radio Frequency Statement IC Identification Number
FCC Identification Number
Component Name
3043A-AHUCHRFORD
NT8-AHUCHRFORD
Audio Unit
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Capacities and Specifications - 2.0L
Duratec-HE (MI4)/2.0L Flex
Fuel................................................................340
Air Conditioning System.................................. 341
Automatic Transmission................................ 344
Brake System...................................................... 343
Engine..................................................................... 341
Fuel Tank............................................................... 343
Grease.................................................................... 344
Locks...................................................................... 344
Washer Reservoir............................................... 343
Capacities and Specifications - 2.5L................................................................345
Air Conditioning System................................. 345
Automatic Transmission................................ 349
Brake System...................................................... 348
Engine.................................................................... 346
Fuel Tank.............................................................. 348
Grease.................................................................... 350
Locks...................................................................... 349
Washer Reservoir............................................... 348
Capacities and Specifications.................327
Cargo Nets......................................................222
Installing the Net................................................ 222
Removing the Net.............................................. 224
Car Wash See: Cleaning the Exterior............................... 287
Catalytic Converter
......................................159
On-Board Diagnostics System...................... 159
Changing a Bulb...........................................278 Central High Mounted Brake Lamp.............281
Front Fog Lamps............................................... 280
Headlamp............................................................. 278
Interior Lamps...................................................... 281
License Plate Lamp........................................... 281
Rear Lamps........................................................... 281
Side Direction Indicator.................................. 280
Changing a Fuse..........................................260 Fuse Types........................................................... 260
General Information......................................... 260
Passenger Compartment Fuse Box...........260
Changing a Road Wheel...........................320 Changing a Road Wheel................................... 321
Dissimilar Spare Wheel and Tire Assembly Information
..................................................... 320
Stowing the Flat or Spare Tire...................... 324
Changing the 12V Battery..........................273 Changing the Engine Air Filter - 2.0L
Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L
Duratorq-TDCi Diesel
..............................283
Changing the Engine Air Filter - 2.5L.................................................................283
Changing the Front Wiper Blades..........275
Changing the Rear Wiper Blades - Vehicles With: Manual Liftgate
............275
Changing the Rear Wiper Blades - Vehicles With: Rear Cargo Doors
........276
Checking MyKey System Status..............60
Checking the Wiper Blades......................275
Child Restraint and Seatbelt Maintenance.................................................38
Child Restraint Positioning.........................28
Child Safety
.......................................................18
General Information............................................. 18
Child Safety Locks.........................................30 Left-Hand Side....................................................... 31
Right-Hand Side.................................................... 31
Cigar Lighter
.....................................................131
Cleaning Leather Seats..............................291
Cleaning Products.......................................286
Cleaning the Exterior..................................287 Cleaning the Headlamps................................ 287
Exterior Chrome Parts..................................... 288
Exterior Plastic Parts........................................ 288
Stripes or Graphics........................................... 288
Underbody........................................................... 288
Under Hood......................................................... 288
Cleaning the Instrument Panel and Instrument Cluster Lens
........................290
Cleaning the Interior...................................289 Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats.............................................. 289
Instrument Cluster Screens, LCD Screens and Radio Screens....................................... 290
Leather Interior................................................... 290
Rear Windows.................................................... 290
Seatbelts.............................................................. 289
Storage Compartments, Cup Holders and Ashtrays........................................................... 290
Suede Micro Fiber Fabric................................ 290
Cleaning the Wheels..................................292
Cleaning the Windows and Wiper Blades...........................................................289
Clearing All MyKeys......................................60 MyKey Information Messages......................... 60
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Climate Control............................................108
Clock...................................................................94
Type 1........................................................................\
94
Type 2....................................................................... 94
Cold Weather Precautions.......................239
Connecting a Bluetooth Device - Vehicles Without: SYNC 3.....................358
Pairing a Device.................................................. 358
Coolant Check See: Engine Coolant Check........................... 268
Cornering Lamps
.............................................81
Crash Sensors and Airbag Indicator........47
Creating a MyKey - Vehicles With: Push Button Start
...................................................57
MyKey Information Messages......................... 58
Creating a MyKey - Vehicles Without: Push Button Start........................................57
MyKey Information Messages.......................... 57
Cross Traffic Alert..........................................211 False Alerts............................................................ 213
Switching the System Off and On................213
System Errors....................................................... 213
System Lights, Messages and Audible Alerts................................................................... 212
System Limitations............................................ 213
Using the System................................................. 211
Cruise Control................................................195 Principle of Operation....................................... 195
Cruise control See: Using Cruise Control................................ 195
Cup Holders....................................................133
Customer Assistance
..................................247
D
Data Recording
..................................................9
Comfort, Convenience and Entertainment
Data........................................................................\
11
Event Data................................................................. 11
Service Data............................................................ 10
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Modem...................................... 12
Vehicles With SYNC............................................. 12
Declaration of Conformity - Vehicles With: SYNC 3..............................................462
Radio Frequency Statement......................... 462Declaration of Conformity - Vehicles
With: Wireless Accessory
Charging.......................................................462
Declaration of Conformity - Vehicles Without: SYNC 3
........................................461
Radio Frequency Statement.......................... 461
Diesel Particulate Filter..............................163 Diesel Particulate Filter Automatic
Regeneration................................................... 164
Diesel Particulate Filter Manual Regeneration................................................... 165
On-Board Diagnostics System...................... 163
Direction Indicators
.......................................82
Doors and Locks.............................................63
Drive Belt Routing - 1.5L Duratorq-TDCi Diesel............................................................284
Drive Belt Routing - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel
...............................284
Drive Belt Routing - 2.5L...........................285
Driver Alert.....................................................203 Driver Alert System Display........................... 204
Driver Alert System Messages...................... 205
Driver Alert System Warnings....................... 203
Switching Driver Alert On or Off.................. 204
Driver and Passenger Airbags....................41 Children and Airbags........................................... 42
Proper Driver and Front Passenger Seating Adjustment......................................................... 41
Driver Knee Airbag
.........................................46
Driving Aids....................................................202
Driving Hints..................................................238
Driving Through Water
...............................239
E
Eco Mode
.........................................................213
Eco Mode System Display............................... 214
Principle of Operation....................................... 213
Economical Driving.....................................238
Electromagnetic Compatibility
..............434
Emission Law.................................................158 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........159
Tampering With a Noise Control System............................................................... 158
End User License Agreement.................436 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 436
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Information Displays.....................................92
General Information............................................ 92
Information Messages.................................94
Active Park Assist................................................. 95
Adaptive Cruise Control.................................... 95
Alarm........................................................................\
95
Automatic High Beam Control....................... 96
Auto-Start-Stop................................................... 96
Blind Spot Information and Cross Traffic Alert Systems.................................................... 97
Brake System......................................................... 97
Doors and Locks................................................... 98
Driver Alert.............................................................. 98
Engine...................................................................... 98
Fuel System........................................................... 99
Headlamps............................................................. 99
Hill Start Assist..................................................... 99
Lane Keeping System........................................ 99
Maintenance........................................................ 100
MyKey...................................................................... 101
Parking Aid............................................................. 101
Parking Brake....................................................... 102
Pre-Collision Assist............................................ 102
Rear Window Lock............................................. 102
Remote Control................................................... 102
Selective Catalytic Reductant System............................................................... 103
Stability Control.................................................. 105
Starting System.................................................. 105
Steering System................................................. 105
Tire Pressure Monitoring System.................106
Transmission ........................................................ 106
Wireless Accessory Charging......................... 107
Installing Child Restraints............................19 Child Restraints...................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for Children (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster.........................................87
Instrument Lighting Dimmer......................79
Instrument Panel Overview.........................17
Interior Lamps.................................................82 Courtesy Lamp...................................................... 82
Reading Lamps..................................................... 82
Interior Mirror - Vehicles With: Auto-Dimming Interior Mirror
.................85 Interior Mirror - Vehicles Without:
Auto-Dimming Interior Mirror
.................85
Introduction.........................................................7
J
Jump Starting the Vehicle........................243 Connecting the Jumper Cables.................... 243
Jump Starting...................................................... 244
Preparing Your Vehicle..................................... 243
Removing the Jumper Cables....................... 244
K
Keyless Entry
....................................................67
Disabled Keys........................................................ 68
General Information............................................ 67
Locking and Unlocking the Doors with the Key Blade........................................................... 68
Locking Your Vehicle........................................... 67
Passive Key............................................................. 67
Unlocking Your Vehicle...................................... 68
Keys and Remote Controls..........................51
L
Lane Keeping System
................................205
Lane Keeping System Display...................... 208
Lane Keeping System Messages.................209
Lane Keeping System Settings.................... 206
Lane Keeping System Warning Lamps and Indicators......................................................... 208
Switching Lane Keeping System On or Off...................................................................... 206
Liftgate...............................................................69
Lighting Control
..............................................78
Headlamp Flasher................................................ 79
High Beams............................................................ 78
Parking Lamps....................................................... 78
Lighting...............................................................78 General Information............................................ 78
Load Carriers See: Roof Racks and Load Carriers.............224
Load Carrying
.................................................221
Load Limit.......................................................225
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 229
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Vehicles Sold in Canada: Using Roadside
Assistance....................................................... 242
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 241
Vehicles Sold in the United States: Using Roadside Assistance.................................... 241
Roadside Emergencies...............................241
Roof Racks and Load Carriers.................224 Maximum Load Weights................................. 224
Running-In See: Breaking-In................................................. 238
Running Out of Fuel.....................................153 Adding Fuel From a Portable Fuel
Container.......................................................... 153
Filling a Portable Fuel Container.................. 153
S
Safety Canopy ™
............................................46
Safety Precautions......................................148
Satellite Radio
..............................................359
Satellite Radio Electronic Serial Number
(ESN)................................................................ 360
Satellite Radio Reception Factors..............359
SiriusXM Satellite Radio Service.................359
Troubleshooting................................................ 360
Scheduled Maintenance Record...........424
Scheduled Maintenance
...........................416
Seatbelt Extension........................................38
Seatbelt Height Adjustment......................35
Seatbelt Reminder........................................36 Belt-Minder™........................................................ 36
Seatbelts...........................................................32 Principle of Operation......................................... 32
Seatbelt Warning Lamp and Indicator Chime..............................................................36
Conditions of operation..................................... 36
Seats...................................................................115
Security..............................................................70
Selective Catalytic Reductant System..........................................................160
Diesel Exhaust Fluid Guidelines................... 160
Filling the Diesel Exhaust Fluid Tank..........160
Filling the Diesel Exhaust Fluid Tank Using a Container....................................................... 162
Filling the Diesel Exhaust Fluid Tank Using a Fuel Station Pump...................................... 161Selective Catalytic Reductant System
Warning Lamp................................................ 163
Settings...........................................................386 911 Assist................................................................ 391
Ambient Lighting............................................... 398
Bluetooth............................................................. 388
Clock....................................................................... 387
Display................................................................... 399
General.................................................................. 396
Media Player........................................................ 387
Mobile Apps......................................................... 394
Navigation............................................................ 392
Phone
.................................................................... 388
Radio....................................................................... 391
Sound.................................................................... 386
Valet Mode.......................................................... 400
Vehicle................................................................... 398
Voice Control....................................................... 399
Wi-Fi & Hotspot................................................. 396
Side Airbags
.....................................................45
Side Sensing System..................................183 Object Distance Indicator............................... 184
Sitting in the Correct Position...................115
Sliding Door
.....................................................66
Snow Chains See: Using Snow Chains.................................. 315
Spare Wheel See: Changing a Road Wheel....................... 320
Special Notices
................................................14
New Vehicle Limited Warranty......................... 14
On Board Diagnostics Data Link Connector ............................................................ 14
Special Instructions.............................................. 14
Special Operating Conditions Scheduled Maintenance...............................................422
Speed Control See: Cruise Control............................................ 195
Speed Limiter
................................................202
Principle of Operation...................................... 202
Using the System.............................................. 202
Stability Control
.............................................177
Principle of Operation........................................ 177
Starter Switch See: Ignition Switch........................................... 134
Starting a Diesel Engine.............................142 Engine Warning Lamps.................................... 143
Failure to Start..................................................... 142
Glow Plug Indicator............................................ 143
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Rear Towing Point.............................................
246
Towing Eye Location........................................ 246
Towing the Vehicle on Four Wheels..........................................................237
Emergency Towing............................................ 237
Recreational Vehicle Towing.......................... 237
Towing.............................................................230
Traction Control.............................................176
Principle of Operation....................................... 176
Trailer Sway Control.....................................231
Transmission Code Designation - 6-Speed Automatic
Transmission..............................................334
Transmission Code Designation - 8-Speed Automatic
Transmission..............................................335
Transmission
..................................................169
Transporting the Vehicle...........................236
Trip Computer
.................................................94
Average Fuel.......................................................... 94
Digital Speedometer.......................................... 94
Distance to Empty............................................... 94
Resetting the Trip Computer........................... 94
Trip Odometer....................................................... 94
Type Approvals
............................................464
Radio Frequency Certification Logos for
Blind Spot Information System................471
Radio Frequency Certification Logos for Mid Range Radar.................................................. 466
Radio Frequency Certification Logos for Passive Anti-Theft System....................... 467
Radio Frequency Certification Logos for Radio Transceiver Module......................... 470
Radio Frequency Certification Logos for SYNC 3.............................................................. 473
Radio Frequency Certification Logos for Tire Pressure Monitoring Sensor(s)...............464
Radio Frequency Certification Logos for Wireless Charging......................................... 472
U
Under Hood Overview - 1.5L Duratorq-TDCi Diesel
..............................262
Under Hood Overview - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel...............................263
Under Hood Overview - 2.5L...................264
Unique Driving Characteristics................146 USB Port - Vehicles Without: SYNC
3.......................................................................362
Using Adaptive Cruise Control................196 Automatic Cancellation................................... 199
Blocked Sensor.................................................. 200
Canceling the Set Speed................................. 199
Changing the Set Speed................................. 198
Detection Issues................................................. 199
Following a Vehicle............................................ 197
Hilly Condition Usage....................................... 199
Overriding the System...................................... 198
Resuming the Set Speed................................. 199
Setting the Adaptive Cruise Speed..............197
Setting the Gap Distance................................ 198
Switching Adaptive Cruise Control Off....................................................................... 199
Switching Adaptive Cruise Control On........................................................................\
196
Switching to Normal Cruise Control............201
System Not Available...................................... 200
Using Cruise Control....................................195 Switching Cruise Control Off......................... 195
Switching Cruise Control On.......................... 195
Using MyKey With Remote Start Systems...........................................................61
Using Snow Chains......................................315 Vehicles with Stability Control...................... 316
Using Stability Control................................178
Using Traction Control................................176 Switching the System Off................................ 176
System Indicator Lights and Messages.......................................................... 176
Using a Switch..................................................... 176
Using the Information Display Controls............................................................. 176
Using Voice Recognition...........................362 Apps........................................................................\
376
Automatic Blower Motor Speed Reduction......................................................... 377
Entertainment..................................................... 373
General................................................................... 372
Navigation............................................................. 375
Phone..................................................................... 374
Phone Voice Service......................................... 362
Voice Settings...................................................... 377
Using Winter Tires........................................315
Utilizing the Mediation/Arbitration Program (Canada Only)........................250
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Index