steering FORD TRANSIT CONNECT 2019 Owners Manual

Doors and Locks
Locking and Unlocking
................................63
Sliding Door ....................................................
66
Keyless Entry ...................................................
67
Liftgate
Manual Liftgate .............................................
69
Security
Passive Anti-Theft System ........................
70
Anti-Theft Alarm ............................................
72
Steering Wheel
Adjusting the Steering Wheel ...................
74
Wipers and Washers
Windshield Wipers ........................................
75
Autowipers .......................................................
75
Windshield Washers ....................................
76
Rear Window Wiper and Washers ...........
77
Lighting
General Information .....................................
78
Lighting Control .............................................
78
Autolamps .......................................................
79
Instrument Lighting Dimmer .....................
79
Headlamp Exit Delay ..................................
80
Automatic High Beam Control ................
80
Front Fog Lamps ............................................
81
Cornering Lamps ............................................
81
Direction Indicators ......................................
82
Interior Lamps ................................................
82
Windows and Mirrors
Power Windows - Vehicles With: Rear Power Windows .......................................
83
Power Windows - Vehicles With: One-Touch Open Driver Window .......
84
Global Opening .............................................
84
Exterior Mirrors ...............................................
84Interior Mirror - Vehicles Without:
Auto-Dimming Interior Mirror ...............
85
Interior Mirror - Vehicles With: Auto-Dimming Interior Mirror ...............
85
Sun Shades .....................................................
85
Instrument Cluster
Gauges ..............................................................
87
Warning Lamps and Indicators ...............
88
Audible Warnings and Indicators ...........
90
Information Displays
General Information .....................................
92
Clock ..................................................................
94
Trip Computer ................................................
94
Personalized Settings .................................
94
Information Messages ................................
94
Climate Control
Manual Climate Control ...........................
108
Automatic Climate Control .....................
109
Hints on Controlling the Interior Climate - Vehicles With: Automatic
Temperature Control ................................
111
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control ..........................................................
112
Rear Passenger Climate Controls ...........
112
Heated Windshield .......................................
113
Heated Rear Window ..................................
113
Heated Exterior Mirrors ...............................
113
Cabin Air Filter ................................................
113
Seats
Sitting in the Correct Position ..................
115
Head Restraints .............................................
115
Manual Seats ..................................................
117
Power Seats ...................................................
119
Rear Seats - Short Wheelbase ...............
120
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Using Cruise Control
...................................195
Using Adaptive Cruise Control ...............
196
Driving Aids
Speed Limiter ...............................................
202
Driver Alert ....................................................
203
Lane Keeping System ...............................
205
Blind Spot Information System ............
209
Cross Traffic Alert .........................................
211
Eco Mode ........................................................
213
Steering ...........................................................
215
Pre-Collision Assist .....................................
215
Load Carrying
Luggage Anchor Points ..............................
221
Rear Under Floor Storage .........................
221
Cargo Nets .....................................................
222
Roof Racks and Load Carriers ................
224
Load Limit ......................................................
225
Towing
Towing a Trailer ...........................................
230
Trailer Sway Control ....................................
231
Recommended Towing Weights ............
231
Essential Towing Checks .........................
233
Transporting the Vehicle ..........................
236
Towing the Vehicle on Four Wheels ......
237
Driving Hints
Breaking-In ....................................................
238
Reduced Engine Performance ...............
238
Economical Driving ....................................
238
Cold Weather Precautions ......................
239
Driving Through Water ..............................
239
Floor Mats ......................................................
239
Roadside Emergencies
Roadside Assistance ..................................
241
Hazard Flashers ...........................................
242Fuel Shutoff
..................................................
242
Jump Starting the Vehicle .......................
243
Post-Crash Alert System .........................
245
Towing Points ...............................................
245
Customer Assistance
Getting the Services You Need ..............
247
In California (U.S. Only) ...........................
248
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
249
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
250
Getting Assistance Outside the U.S. and Canada .......................................................
250
Ordering Additional Owner's Literature ........................................................................\
252
Reporting Safety Defects (U.S. Only) ........................................................................\
252
Reporting Safety Defects (Canada Only) ........................................................................\
252
Fuses
Fuse Box Locations ....................................
254
Fuse Specification Chart .........................
254
Changing a Fuse .........................................
260
Maintenance
General Information ...................................
261
Opening and Closing the Hood ..............
261
Under Hood Overview - 1.5L Duratorq-TDCi Diesel ............................
262
Under Hood Overview - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .............................
263
Under Hood Overview - 2.5L ..................
264
Engine Oil Dipstick - 1.5L Duratorq-TDCi Diesel ..........................................................
265
Engine Oil Dipstick - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel/2.5L ..................
266
Engine Oil Check .........................................
266
Oil Change Indicator Reset ......................
267
Engine Cooling Fan - Gasoline ...............
267
Engine Cooling Fan - Diesel ....................
268
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Table of Contents

Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
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Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person. Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
information), to offer you products or
services that may interest you. Data may
be provided to our service providers such
as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this
data only as long as necessary to perform
these functions or to comply with law. We
may provide information where required
in response to official requests to law
enforcement or other government
authorities or third parties acting with
lawful authority or court order, and such
information may be used in legal
proceedings. For U.S. only (if equipped), if
you choose to use connected apps and
services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
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products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
Event Data
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data will assist in
understanding how a vehicle
’s systems
performed. The event data recorder is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger seatbelts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur. Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However,
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 386).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Introduction

PRINCIPLE OF OPERATION
WARNING: Airbags do not inflate
slowly or gently, and the risk of injury from
a deploying airbag is the greatest close to
the trim covering the airbag module. WARNING:
All occupants of your
vehicle, including the driver, should always
properly wear their seatbelts, even when
an airbag supplemental restraint system
is provided. Failure to properly wear your
seatbelt could seriously increase the risk
of injury or death. WARNING:
Even with advanced
restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or death. WARNING:
Do not place your arms
on the airbag cover or through the steering
wheel. Failure to follow this instruction
could result in personal injury. WARNING:
Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment or in a sudden
stop. Failure to follow this instruction could
result in personal injury or death. WARNING:
Airbags can kill or injure
a child in a child restraint. Never place a
rear-facing child restraint in front of an
active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back. WARNING:
Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to follow
this instruction could result in personal
injury or death. WARNING:
Several airbag system
components get hot after inflation. To
reduce the risk of injury, do not touch them
after inflation. WARNING:
If a supplementary
restraint system component has deployed,
it will not function again. Have the system
and associated components inspected as
soon as possible. Failure to follow this
instruction could result in personal injury
or death.
The airbags are a supplemental restraint
system and are designed to work with the
seatbelts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
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While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Do not place your arms
on the airbag cover or through the steering
wheel. Failure to follow this instruction
could result in personal injury. WARNING:
Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment or in a sudden
stop. Failure to follow this instruction could
result in personal injury or death. WARNING:
Airbags can kill or injure
a child in a child restraint. Never place a
rear-facing child restraint in front of an
active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back. The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
•
Driver and passenger airbag modules.
• Front passenger sensing system. · Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator
(page 47).
Proper Driver and Front Passenger
Seating Adjustment WARNING: National Highway Traffic
Safety Administration (NHTSA)
recommends a minimum distance of at
least
10 in (25 cm) between an occupant's
chest and the driver airbag module.
To properly position yourself away from
the airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.
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In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system. 911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
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2019 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201804, First-Printing Automatic Crash Notification System

CREATING A MYKEY -
VEHICLES WITHOUT: PUSH
BUTTON START
Switch the ignition on using an admin key.
To create a MyKey, use the information display controls on the steering wheel to
select the following: Action
Menu Item
Press the menu button.
Settings
Press the OK button.
MyKey
Press and hold the
OK button until a confirmation message
appears in the information display.
Create MyKey
Switch the ignition off.
Note: We recommend that you label this
key.
MyKey Information Messages Description
Message
Displays when trying to create a MyKey with a key already
designated as a MyKey.
Key is Already a MyKey
Displays when creating a MyKey.
Hold OK to Create MyKey
Displays to confirm that a MyKey has been created.
Creation Completed
Displays to confirm that the key is restricted after you switch
the ignition off.
This Key restricted at
Next Key Cycle. Label
Key as MyKey
Displays if the system fails to create a MyKey.
MyKey not Created
CREATING A MYKEY -
VEHICLES WITH: PUSH
BUTTON START
1. Place an admin key in the backup position. See
Passive Key Backup
Position (page 55). 2. Switch the ignition on.
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To create a MyKey, use the information display controls on the steering wheel to
select the following:
Action
Menu Item
Press the menu button.
Settings
Press the OK button.
MyKey
Press and hold the
OK button until a confirmation message
appears in the information display.
Create MyKey
Switch the ignition off.
Note: We recommend that you label this
key.
MyKey Information Messages Description
Message
Displays when trying to create a MyKey and the key is not
placed in the backup position. See
Passive Key Backup
Position (page 55).
Place Key in Backup
Location
Displays when trying to create a MyKey with a key already
designated as a MyKey.
Key is Already a MyKey
Displays when creating a MyKey.
Hold OK to Create MyKey
Displays to confirm that a MyKey has been created.
Creation Completed
Displays to confirm that the key is restricted after you switch
the ignition off.
This Key restricted at
Next Key Cycle. Label
Key as MyKey
Displays if the system fails to create a MyKey.
MyKey not Created
PROGRAMMING A MYKEY
You can only program MyKeys to the same
settings. Switch the ignition on using an admin key.
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