check FORD TRANSIT CONNECT 2022 Warranty Guide

Table of Contents
1. INTRODUCTION1
2. IMPORTANT INFORMATION YOU SHOULD KNOW 2
If You Need Customer Assistance 2
Know When Your Warranty Begins 2
Check Your Vehicle 2
Maintain Your Vehicle Properly 2
Who Pays For Warranty Repairs? 3
Do Warranties Apply In Other Countries? 4
3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2022-MODEL VEHICLE 5
Limitations And Disclaimers 5
What Is Covered? 9
What Is Not Covered? 14
4. IN ADDITION ... 20
Roadside Service Assistance (United States,
Puerto Rico, And U.S. Virgin Islands) 20
5. FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES 22
What Is Covered? 26
What Is Not Covered? 28
6. CALIFORNIA REQUIREMENTS FOR EMISSIONS WARRANTIES 29
What Is Covered? 36
What Is Not Covered? 38

2. Important information you should know
IF YOU NEED CUSTOMER ASSISTANCE
Your Ford Motor Company dealer is available to assist you with
all your automotive needs. Please follow the procedures outlined
on the front page of this booklet.
In addition, if you are an eligible U.S. owner, you may use - at no
cost - the services of the BBB AUTO LINE program. For details,
see Better Business Bureau (BBB) AUTO LINE program, page 44
or call 1-800-955-5100.
KNOW WHEN YOUR WARRANTY BEGINS
YourWarranty Start Date is the day you take delivery of your
new vehicle or the day it is first put into service (for example, as a
dealer demonstrator), whichever occurs first.
CHECK YOUR VEHICLE
We try to check vehicles carefully at the assembly plant and the
dealership, and we usually correct any damage to paint, sheet
metal, upholstery, or other appearance items. But occasionally
something may slip past us, and a customer may find that a
vehicle was damaged before he or she took delivery. If you see
any damage when you receive your vehicle, notify your dealership
within one week.
MAINTAIN YOUR VEHICLE PROPERLY
Your glove compartment contains an Owner’s Manualwhich
indicates the scheduled maintenance required for your vehicle.
Proper maintenance guards against major repair expenses
resulting from neglect or inadequate maintenance, may help
increase the value you receive when you sell or trade your vehicle,
and is important in allowing your vehicle to comply with
applicable emissions standards.
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It is your responsibility to make sure that all of the scheduled
maintenance is performed and that the materials used meet Ford
engineering specifications. Failure to perform scheduled
maintenance as specified in the Owner’s Manual will invalidate
warranty coverage on parts affected by the lack of maintenance.
Make sure that receipts for completed maintenance work are
retained with the vehicle.
Your Ford or Lincoln dealership, or Ford or Lincoln Quality Care
Service Center, has factory-trained technicians who can perform
the required maintenance using genuine Ford parts. The
dealership looks forward to meeting your every service need to
maximize your satisfaction with your vehicle.
WHO PAYS FOR WARRANTY REPAIRS?
You will not be charged for repairs covered by any applicable
warranty during the stated coverage periods, unless specifically
stated elsewhere in this guide.
Some states have mandated alternate time coverage periods for
parts of your vehicle (e.g. seatbelts).
Some states and/or local governments may require a tax on a
portion of warranty repairs. Where applicable law allows, the tax
must be paid by you, the owner of the vehicle.
During the Bumper to Bumper Warranty period, dealers may
receive instructions to provide no-cost, service-type
improvements - not originally included in your Owner’s Manual -
intended to increase your overall satisfaction with your vehicle.
Sometimes Ford may offer a special adjustment program to pay
all or part of the cost of certain repairs beyond the terms of the
applicable warranty. Check with your dealer or call
1-800-392-3673 to learn whether any adjustment program is
applicable to your vehicle. Please have your vehicle identification
number available.3

EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES
Your Warranty Rights and Obligations
The California Air Resources Board and Ford Motor Company are
pleased to explain the emission control system warranty on your
2022-model vehicle. In California, new motor vehicles must be
designed, built, and equipped to meet the State's stringent
anti-smog standards. Ford must warrant the emission control
system on your vehicle for the periods of time listed on pages 32-35,
provided there has been no abuse, neglect, or improper maintenance
of your vehicle.
Your emission control system may include parts such as the fuel
injection system, the ignition system, catalytic converter, and the
engine computer. Also included may be hoses, belts, connectors,
and other emissions-related assemblies.
Where a warrantable condition exists, Ford Motor Company will
repair your vehicle at no cost to you including diagnosis, parts,
and labor.
Manufacturer's Warranty Coverage
For Vehicles Eligible for California Emission Warranty Coverage
If Gross Vehicle Weight Rating is 14,000 lbs. or less:
For 3 years or 50,000 miles (whichever occurs first):
1. If your vehicle fails a Smog Check inspection, all necessary
repairs and adjustments will be made by Ford to ensure that your
vehicle passes the inspection. This is your emission control
system PERFORMANCE WARRANTY.
2. If any emissions-related part on your vehicle is defective, the
part will be repaired or replaced by Ford. This is your short-term
emission control system DEFECTS WARRANTY.
For 7 years or 70,000 miles (whichever occurs first):
If a high-priced emissions-related part is defective or if its failure
causes your vehicle to fail a Smog Check inspection, the part will
be repaired or replaced by Ford. This is your long-term emission
control system DEFECTS WARRANTY.
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For Vehicles Eligible for California TZEV Emission Warranty
Coverage
Except as noted below, for 15 years or 150,000 miles (whichever
first occurs):
1. If your vehicle fails a Smog Check inspection, all necessary
repairs and adjustments will be made by Ford to ensure that your
vehicle passes the inspection. This is your emission control
system PERFORMANCE WARRANTY.
2. If any emissions-related part on your vehicle is defective, the
part will be repaired or replaced by Ford. This is your short-term
emission control system DEFECTS WARRANTY.
NOTE:The TZEV warranty period for the high-voltage battery is
10 years or 150,000 miles (whichever first occurs).
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7. Additional information about your emissions warrantycoverage, under Federal and California requirements
HOW DO I GET WARRANTY SERVICE?
To get service under your emissions warranties, take your vehicle
to any Ford Motor Company dealer as soon as possible after
illumination of the Malfunction Indicator Light or it has failed an
EPA-approved test or a California Smog Check inspection. Be
sure to show the dealer the document that says your vehicle has
failed the test.
Your dealer will determine whether the repair is covered by the
warranty. If the dealer has a question about Emissions
Performance Warranty coverage, it will forward the question to
Ford Motor Company, which must make a final decision within 30
days after you bring your vehicle in for repair. (The decision will
be made within a shorter time if state, local, or federal law
requires you to have the vehicle repaired more quickly in order to
avoid additional penalties.) The deadline for a determination
about Emissions Performance Warranty Coverage does not need
to be met if you request a delay, agree to a delay in writing, or if
the delay is caused by an event for which neither Ford nor your
dealer is responsible. If a question about Emissions Performance
Warranty coverage is referred to Ford Motor Company, you will be
notified by Ford Motor Company in writing if your claim for
warranty coverage is denied. The notice will explain the basis for
denying your claim. If you fail to receive this notice within a timely
manner, as determined above, Ford will perform the warranty
repair for you free of charge.
HOW DO I HANDLE EMERGENCY REPAIRS?
If your vehicle needs an emergency warrantable repair and a Ford
Motor Company dealer is not available, or if a Ford Motor
Company dealer cannot perform warrantable repair(s) within 30
days of you bringing your vehicle to the dealer, repairs may be
performed at any service establishment or by you using Ford
equivalent replacement parts.
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