towing FORD WINDSTAR 1996 1.G User Guide

Roadside Emergencies
281
%*
[RE11101(ALL)05/95]
Towing Your Vehicle
*
[RE11201(ALL)06/95]
If you need to have your vehicle towed, contact a professional
towing service or, if you are a member, your roadside assistance
center. Recommended towing options include wheel lift towing
or flat bed towing.
*
[RE11500(ALL)03/95]
When calling for a tow truck, tell the operator what kind of
vehicle you have. A towing manual is available from Ford
Motor Company for all authorized tow truck operators. Have
your tow truck driver refer to this manual for the proper
hook-up and towing procedures for your vehicle.
File:wnres.ex
Update:Tue Mar 19 08:18:21 1996

283
Customer Assistance
%*
[HS00205(ALL)06/94]
Roadside Assistance
*
[HS00210(ALL)05/95]
Ford Motor Company has set up a 24-hour, seven-day-a-week
hotline with trained operators that put you in touch with the
help you need if you experience a problem with your vehicle.
This complimentary service is provided to you throughout your
warranty period of 3 years or 36,000 miles (3 years or
60,000 km), whichever comes first. To purchase Roadside
Assistance coverages beyond this period, through Ford Auto
Club, contact your Ford or Lincoln-Mercury dealer (not
available in Canada).
*
[HS00215(ALL)06/94]
Roadside Assistance will cover the following:
*
[HS00220(ALL)06/94]
n
Mount your spare if you have a flat tire.
*
[HS00225(ALL)06/94]
n
Jump-start your battery if it is dead.
*
[HS00230(ALL)06/94]
n
Unlock your vehicle if you are locked out.
*
[HS00235(ALL)06/94]
n
Bring you fuel if you run out.
*
[HS00240(ALL)06/94]
n
Tow your vehicle if you are stranded. Even non-warranty
related tows, like accidents or getting stuck in mud or snow,
are covered (some exclusions apply, such as impound towing
and repossession).
*
[HS00245(ALL)06/94]
How to use Roadside Assistance
*
[HS00250(ALL)06/94]
Your Roadside Assistance identification card can be found in the
Owner Guide portfolio in your glove compartment. Complete
the card and place it in your wallet for quick reference.
*
[HS00255(ALL)04/95]
To receive roadside assistance in the United States call
1-800-241-FORD (in Canada call 1-800-665-2006).
*
[HS00260(ALL)04/95]
Should you need to arrange for roadside assistance yourself,
Ford Motor Company will reimburse the reasonable cost. To
obtain information about reimbursement call 1-800-241-FORD
(in Canada call 1-800-665-2006).
File:wnhss.ex
Update:Tue Mar 19 08:17:31 1996

385
Index
Controls (continued)
steering column................... 129
Coolant (see Engine coolant)
drain and flush................... 323
preparing for storage................ 368
proper solution................... 321
refill capacities................... 363
specifications..................320, 365
temperature gauge................ 78,93
Cruise control (see Speed control)............ 137
Cupholder(s)..................... 187
Customer Assistance Center, Ford (U.S.)......... 284
D
Dashboard (see Instrument panel)............ 105
Daytime running light system............. 122
Defrost
rear window.................... 117
windshield..................... 106
Dispute Settlement Board................ 286
Doors........................ 143
door ajar warning light.............. 74,90
lubricant specifications................ 365
Driving under special conditions
bad weather.................... 247
heavy load..................... 248
high speed..................... 246
high water..................... 247
slippery roads................... 247
towing a trailer................... 249
E
Electrical system
operating when the engine is off............ 55
relays....................... 350
Electronic sound system
atenna....................... 128
File:wnixs.ex
Update:Tue Mar 19 08:12:49 1996

386
Electronic sound system (continued)
radio reception................... 232
tuning the radio..............197, 209, 226
warranty and service information........... 234
Electronic stereo cassette radio
(see Electronic sound system).......... 225
Emergencies, roadside
assistance..................... 283
battery acid spills................261, 325
jump-starting.................... 261
towing....................... 281
Emergency brake (parking brake)............ 244
Emission control system
catalytic converter.................. 359
emissions warranty................. 360
Engine
check engine warning light............ 70,86
does not start..................... 61
fuel injected engine, starting.............. 57
fuel pump shut-off switch............... 61
preparing to start................... 57
service points.................... 305
starting....................... 55
starting after a collision............... 280
storing your vehicle................. 367
Engine block heater................... 60
Engine coolant
checking and adding................ 319
checking hoses................... 323
preparing for storage................ 368
proper solution...............321±322, 337
specifications.................... 365
Engine coolant temperature gauge, description..... 78,93
Engine knocking................... 311
Engine oil
changing oil and oil filter.............. 318
checking and adding................ 317
dipstick...................... 317
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Update:Tue Mar 19 08:12:49 1996

391
Index
Lamps (continued)
illuminated mirrors................. 191
interior lamps.................... 125
map lamps..................... 127
trailer....................... 256
Lane change indicator (see Turn signal)......... 129
Lap belts........................ 17
Liftgate........................ 158
Lights, warning and indicator
airbag...................... 74,85
anti-lock brakes (ABS)............... 69,88
anti-theft...................... 104
brake...................... 68,84
charging system.................. 72,85
check engine................... 70,86
door ajar..................... 74,90
hazard warning light................. 93
high beam.................... 75,90
low fuel....................... 76
low washer fluid................. 76,91
oil pressure.................... 73,89
safety belt.................... 69,83
speed control...................91,142
theft system.................... 104
traction control system................ 102
turn signal indicator................ 75,92
Load limits, trailer towing............... 254
Lubricant specifications................. 365
Luggage rack..................... 193
Lug nuts
anti-theft...................... 273
tightening sequence................. 278
Lumbar support pad.................. 170
M
Maintenance (see servicing)............... 301
Map pockets..................... 185
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Update:Tue Mar 19 08:12:49 1996

395
Index
Tires
cleaning..................... 3,335
replacing...................... 330
rotating...................... 329
snow tires and chains................ 333
storing your vehicle................. 368
tire grades..................... 332
treadwear..................... 332
Towing your vehicle, with a tow truck......... 281
Trailer towing, tips.................. 257
Transaxle, fluid, checking and adding (automatic).... 336
Transmitter (see Remote entry)............. 151
Trip odometer...................... 80
Turn signal, indicator lights............. 75,92
V
Variable interval wipers................ 131
Vehicle storage.................... 366
W
Warning chimes, safety belt................ 83
Warning lights (see Lights)................ 65
Warranties, radio................... 234
Warranty Information Booklet.............. 3
Washer fluid, reservoir................. 325
Wheels
cleaning..................... 3,335
inspection and maintenance............. 328
Windows....................... 160
Windshield washer fluid and wipers
checking and adding fluid.............. 325
checking and replacing wiper blades......... 327
operation...................... 131
reservoir...................... 325
specifications.................... 326
File:wnixs.ex
Update:Tue Mar 19 08:12:49 1996