service FORD WINDSTAR 2000 2.G Owner's Manual

AUTOMATIC TRANSAXLE OPERATION
Brake-shift interlock
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) unless the brake
pedal is depressed.
If the gearshift lever cannot be moved from P (Park) with the brake
pedal depressed, it is possible that a fuse has blown or the vehicle's
brakelamps are not operating properly. Refer toFuses and relaysin the
Roadside emergencieschapter.
Do not drive your vehicle until you verify that the brakelamps
are working.
If your vehicle gets stuck in mud or snow it may be rocked out by
shifting from forward and reverse gears, stopping between shifts, in a
steady pattern. Press lightly on the accelerator in each gear.
Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transaxle may occur.
Do not rock the vehicle for more than a few minutes or damage
to the transaxle and tires may occur or the engine may overheat.
Always set the parking brake fully and make sure the gearshift is
latched in P (Park). Turn off the ignition whenever you leave
your vehicle.
If the parking brake is fully released, but the brake warning lamp
remains illuminated, the brakes may not be working properly.
See your dealer or a qualified service technician.
Driving with an automatic overdrive transaxle with column
gearshift and O/D off switch
Your automatic transaxle electronically controls the shift feel by using an
adaptive learning strategy. This feature is designed to optimize shift
smoothness. It is normal for your transaxle to shift firmly during the first
few hundred kilometers (miles) of operation until the adaptive strategy
has been learned. The adaptive learning strategy is maintained by power
from the battery. When the battery is disconnected or a new battery is
Driving
169

²Service your vehicle more frequently if you tow a trailer. Refer to
Special Operating Conditions in the Scheduled Maintenance Guide.
²Do not tow a trailer until your vehicle has been driven at least 800 km
(500 miles).
²Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
If your vehicle is equipped with the optional heavy duty trailer tow
wiring, it is pre-wired for trailer towing. An electrical connector is
provided under the instrument panel for installing a customer-supplied
electric brake controller. Another electrical connector is provided at the
hitch. This connector provides power to the trailer for taillamps, stop
and turn lamps, back up lamps, battery charge, electric brakes (when a
customer provided controller is installed) and ground. The kit included
with your vehicle provides you with adaptors to attach the brake
controller and convert the hitch connector for Class I trailer usage.
TRAILER TOWING TABLE
Engine Maximum GCWRTrailer weight range
(0 - maximum)
Va n
3.0L 2 971 kg (6 550 lbs.) 0-907 kg (0-2 000 lbs.)
3.8L 3 175 kg (7 000 lbs.) 0-907 kg (0-2 000 lbs.)
Wagon
3.0L 2 971 kg (6 550 lbs.) 0-907 kg (0-2 000 lbs.)
3.8L 3 175 kg (7 000 lbs.) 0-907 kg (0-2 000 lbs.)
3.8L with
Trailer Tow
Option3 856 kg (8 500 lbs.) 0-1 588 kg (0-3 500 lbs.)
Do not exceed the maximum loads listed on the Safety Compliance
Certification label. For load specification terms found on the label, refer
toVehicle loadingin this chapter. Remember to figure in the tongue
load of your loaded trailer when figuring the total weight.
Towing trailers beyond the maximum recommended gross trailer
weight exceeds the limit of the vehicle and could result in
engine damage, transmission damage, structural damage, loss of control
and personal injury.
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176

Your vehicle is ready to install a Trailer Tow module that will provide the
proper communication with the vehicle electrical system so your trailer
lamps will function properly. See your dealer or trailer rental agency for
proper instructions and equipment for hooking up trailer lamps.
Driving while you tow
When towing a trailer:
²Ensure that you turn off your speed control. The speed control may
shut off automatically when you are towing on long, steep grades.
²Consult your local motor vehicle speed regulations for towing a trailer.
²Use a lower gear when towing up or down steep hills. This will
eliminate excessive downshifting and upshifting for optimum fuel
economy and transmission cooling.
²Anticipate stops and brake gradually.
Exceeding the GCWR rating may cause internal transmission
damage and void your warranty coverage.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your Scheduled Maintenance guide
for more information.
Trailer towing tips
²Practice turning, stopping and backing up in an area before starting on
a trip to get the feel of the vehicle trailer combination. When turning,
make wider turns so the trailer wheels will clear curbs and other
obstacles.
²Allow more distance for stopping with a trailer attached.
²The trailer tongue weight should be 10% of the loaded trailer weight.
²After you have traveled 80 km (50 miles), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
²When stopped in traffic for long periods of time in hot weather, place
the gearshift in P (Park) and increase idle speed. This aids engine
cooling and air conditioner efficiency.
²Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer's wheels.
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178

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60,000 km (36,000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80,000 km (50,000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing to the nearest Ford of Canada or Ford Motor Company
dealership, or towing to your selling dealership if within 56 km (35
miles). Even non-warranty related tows, like accidents or getting stuck
in the mud or snow, are covered (some exclusions apply, such as
impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, it is found in
the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
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180

The fuel pump shut-off switch is
located behind the service panel on
the right side of the cargo area.
Use the following procedure to reset the fuel pump shut-off switch.
1. Turn the ignition to the OFF position.
2. Check the fuel system for leaks.
3. If no fuel leak is apparent, reset the fuel pump shut-off switch by
pushing in on the reset button.
4. Turn the ignition to the ON position. Pause for a few seconds and
return the key to the OFF position.
5. Make a further check for leaks in the fuel system.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
15
Roadside emergencies
182

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member, your roadside assistance center.
It is recommended that your vehicle be towed by wheel lift or flatbed
equipment. However, a slingbelt with T-hooks can also be used.
If your vehicle is to be towed from the rear using wheel lift or slingbelt
equipment, the front wheels (drive wheels) must be placed on a dolly to
prevent damage to the transaxle.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company provides a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Roadside emergencies
202

SERVICE RECOMMENDATIONS
To help you service your vehicle:
²We highlight do-it-yourself items in the engine compartment for easy
location.
²We provide a Scheduled Maintenance Guide which makes tracking
routine service easy.
If your vehicle requires professional service, your dealership can provide
necessary parts and service. Check your ªWarranty Guideº to find out
which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft parts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
Be especially careful when inspecting or servicing your vehicle.
²Do not work on a hot engine.
²When the engine is running, make sure that loose clothing, jewelry or
long hair does not get caught up in moving parts.
²Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
²Keep all lit cigarettes, open flames and other lit material away from
the battery and all fuel related parts.
If you disconnect the battery, the engine must ªrelearnº its idle
conditions before your vehicle will drive properly, as explained inBattery
in this chapter.
Working with the engine off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
Working with the engine on
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Block the wheels to prevent the vehicle from moving unexpectedly.
Maintenance and care
203

²If the oil level is below the MIN
mark, add enough oil to raise the
level within the MIN-MAX range.
²Oil levels above the MAX mark may cause engine damage. Some oil
must be removed from the engine by a service technician.
7. Put the indicator back in and ensure it is fully seated.
Adding engine oil
1. Check the engine oil. For instructions, refer toChecking the engine
oilin this chapter.
2. If the engine oil level is not within the normal range, add only certified
engine oil of the recommended viscosity. Remove the engine oil filler cap
and use a funnel to pour the engine oil into the opening.
3. Recheck the engine oil level. Make sure the oil level is not above the
MAX mark on the engine oil level indicator (dipstick).
4. Install the indicator and ensure it is fully seated.
5. Fully install the engine oil filler cap by turning the filler cap clockwise
until three clicks can be heard.
To avoid possible oil loss, DO NOT operate the vehicle with the
engine oil level indicator and/or the engine oil filler cap removed.
Maintenance and care
208

BRAKE FLUID
Checking and adding brake fluid
Brake fluid should be checked and
refilled as needed. Refer to the
Scheduled Maintenance Guide for
the service interval schedules.
1. Clean the reservoir cap before
removal to prevent dirt or water
from entering the reservoir.
2. Visually inspect the fluid level.
3. If necessary, add brake fluid from
a clean un-opened container until
the level reaches MAX. Do not fill
above this line.
4. Use only brake fluids certified to
meet Ford specifications. Refer toLubricant specificationsin the
Capacities and specificationschapter. DOT 3 fluid is recommended.
However, if DOT 3 is not available, DOT 4 fluid can be used.
Brake fluid is toxic. If brake fluid contacts the eyes, flush eyes
with running water for 15 minutes. Seek medical attention if
irritation persists. If taken internally, drink water and induce vomiting.
Seek medical attention immediately.
If you use DOT 5 or any other brake fluid that is not DOT 3 or
DOT 4, you will cause permanent damage to your brakes.
Do not let the fluid level in the reservoir for the master cylinder
fall below the MIN mark. If master cylinder runs dry, this may
cause the brakes to fail.
MAX
MIN
Maintenance and care
210

²Refer to the Scheduled Maintenance Guide for service interval
schedules.
²Be sure to read and understandPrecautions when servicing your
vehiclein this chapter.
If the engine coolant has not been checked at the recommended interval,
the engine coolant reservoir may become low or empty. If the reservoir is
low or empty, add engine coolant to the reservoir. Refer toAdding
engine coolantin this chapter.
Automotive fluids are not interchangeable; do not use engine
coolant, antifreeze or windshield washer fluid outside of its
specified function and vehicle location.
Adding engine coolant
Use only Ford Premium Engine Coolant E2FZ-19549-AA (in
Canada, Motorcraft CXC-10) or a premium engine coolant that
meets Ford specification ESE-M97B44-A.
²DO NOT USE Ford Extended Life Engine Coolant
F6AZ-19544-AA (orange in color).
²DO NOT USE a DEX-COOLtengine coolant or an equivalent
engine coolant that meets Ford specification WSS-M97B44-D.
²DO NOT USE alcohol or methanol antifreeze or any engine
coolants mixed with alcohol or methanol antifreeze.
²DO NOT USE supplemental coolant additives in your vehicle.
These additives may harm your engine's cooling system.
²DO NOT MIX recycled coolant and conventional coolant
together in your vehicle. Mixing of engine coolants may harm
your engine's cooling system.
²The use of an improper coolant may harm engine and cooling
system components and may void the warranty of your vehicle's
engine cooling system. If you are unsure which type of coolant
your vehicle requires, contact your local dealer.
Do not put engine coolant in the windshield washer fluid
reservoir. If engine coolant is sprayed onto the windshield, it
could make it difficult to see through the windshield.
Maintenance and care
213