maintenance FORD WINDSTAR 2000 2.G Repair Manual

Cleaning the exterior lamps
Wash with the same detergent as the exterior of your vehicle. If
necessary, use a tar remover such as Ford Extra Strength Tar and Road
Oil Remover (B7A-19520±AA).
To avoid scratching the lamps, do not use a dry paper towel, chemical
solvents or abrasive cleaners.
Cleaning the wiper blades, windshield and rear window
If the wiper blades do not wipe properly, clean the wiper blade rubber
element with undiluted windshield washer solution or a mild detergent.
To avoid damaging the blades, do not use fuel, kerosene, paint thinner or
other solvents.
If the wiper still does not wipe properly, this could be caused by
substances on the windshield or rear window such as tree sap and some
hot wax treatments used by commercial car washes. Clean the outside of
the windshield or rear window with a non-abrasive cleaner such as Ford
Ultra-Clear Spray Glass Cleaner, (E4AZ-19C507±AA), available from your
Ford Dealer.Do notuse abrasive cleansers on glass as they may cause
scratches. The windshield or rear window is clean if beads do not form
when you rinse it with water. The windshield, rear window and wiper
blades should be cleaned on a regular basis, and blades or rubber
elements replaced when worn.
Cleaning the engine
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal. When washing:
²Take care when using a power washer to clean the engine. The high
pressure fluid could penetrate the sealed parts and cause damage.
²Do not spray with cold water to avoid cracking the engine block or
other engine components.
²Never apply anything to the drive belt (including belt dressing).
Maintenance and care
250

²Cover the highlighted areas to prevent water damage when cleaning
the engine.
²Never wash or rinse the engine while it is running; water in the
running engine may cause internal damage.
Cleaning the instrument panel
Clean with a damp cloth, then dry with a dry cloth.
Avoid cleaner or polish that increases the gloss of the upper portion of
the instrument panel. The dull finish in this area helps protect the driver
from undesirable windshield reflection.
Do not use chemical solvents or strong detergents when cleaning
the steering wheel or instrument panel to avoid contamination of
the air bag system.
Cleaning the instrument cluster lens
Clean with a damp cloth, then dry with a dry cloth.
Do not use household or glass cleaners as these may damage the lens.
Cleaning the overhead console
Clean with a damp cloth, then wipe dry with a dry cloth.
Avoid cleaner or polish that increases the gloss of the console. The dull
finish in this area helps protect the driver from undesirable windshield
reflection.
Maintenance and care
251

Cleaning seats equipped with side air bags
Remove dust and loose dirt with a whisk broom or a vacuum cleaner.
Remove fresh spots immediately. Follow the directions that come with
the cleaner. Do not saturate the seat cover with upholstery cleaner.
Do not use chemical solvents or strong detergents when cleaning
the seat mounted side air bag. Such products could contaminate
the side air bag system and affect performance of the side air bag in a
collision.
Woodtone trim
Wipe stains with a soft cloth and a multi-purpose cleaning solution.
Inside windows
Use Ultra-Clear Spray Glass Cleaner (E4AZ-19C507±AA) for the inside
windows if they become fogged.
Cleaning and maintaining the safety belts
Clean the safety belts with a mild soap solution recommended for
cleaning upholstery or carpets. Do not bleach or dye the belts, because
these actions may weaken the belt webbing.
Check the safety belt system periodically to make sure there are no
nicks, wear or cuts. If your vehicle has been involved in an accident,
refer to theSafety belt maintenancesection in theSeating and safety
restraintschapter.
Maintenance and care
252

Cleaning leather seats (if equipped)
To clean, simply use a soft cloth dampened with water and a mild soap.
Wipe the leather again with a damp cloth to remove soap residue. Dry
with a soft cloth. For tougher soiling concerns, Ford recommends using
the Deluxe Leather Care Kit F8AZ-19G253±AA, which is available from
your Ford Dealer. This mild cleaner and special pad, cleans the leather
and maintains its natural beauty. Follow the instructions on the cleaner
label. Regular cleaning of your leather upholstery helps maintain its
resiliency and color.
Do not use household cleaning products, alcohol solutions,
solvents or cleaners intended for rubber, vinyl or plastics.
Cleaning the interior fabric
Remove dust and loose dirt with a whisk broom or a vacuum cleaner.
Remove fresh spots immediately. Do not use household or glass cleaners.
These agents can stain and discolor the fabric. Use a mild soap and
water solution if necessary.
Maintenance and care
253

REFILL CAPACITIES
Fluid Ford Part
NameApplication Capacity
Brake fluid
1All Fill to MAX line
on reservoir
Engine oil
(includes filter
change)Motorcraft SAE
5W-30 Super
Premium Motor
Oil3.0L engine 4.3L
(4.5 quarts)
3.8L engine 4.7L
(5.0 quarts)
Engine coolant
2Premium Engine
CoolantWithout rear
heater14.0L
(14.8 quarts)
With rear heater 15.0L
(15.9 quarts)
Fuel tank N/A All 98.4L
(26.0 gallons)
Automatic
transaxle fluidMotorcraft
MERCONtV
AT FAll 11.6L
(12.25 quarts)
Windshield
washer fluidUltra-Clear
Windshield
Washer
ConcentrateAll Fill to line on
reservoir
1Use only brake fluids certified to meet Ford specifications. Refer to
Lubricant Specificationsin this chapter. DOT 3 fluid is recommended.
However, if DOT 3 is not available, DOT 4 fluid can be used.
2Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford
Extended Life Engine Coolant (orange in color). Refer toAdding engine
coolant, in the Maintenance and Care chapter.
Capacities and specifications
255

Item Ford part
nameFord part
numberFord
specification
Constant
velocity jointsCV Joint Grease
(High Temp.)E43Z-19590-A ESP-M1C207-A
Windshield
washer fluidUltra-clear
Windshield
Washer
ConcentrateC9AZ-19550-AC ESR-M17P5-A
1Use only brake fluids certified to meet Ford specifications. DOT 3 fluid
is recommended. However, if DOT 3 is not available, DOT 4 fluid can be
used.
2Ensure the correct automatic transmission fluid is used MERCONtand
MERCONtV are not interchangeable. DO NOT MIX MERCONtand
MERCONtV. Refer to the Scheduled Maintenance Guide to determine
the correct service interval.
ENGINE DATA
Engine 3.0L V6 Vulcan engine 3.8L OHV V6 engine
Cubic inches 182 232
Required fuel 87 octane 87 octane
Firing order 1-4-2-5-3-6 1-4-2-5-3-6
Spark plug gap 1.1-1.2 mm (0.042-0.046
inch)1.3-1.4 mm
(0.052-0.056 inch)
Ignition system EDIS EDIS
Compression ratio 9.33:1 9.36:1
VEHICLE DIMENSIONS
Vehicle dimensions Wagon mm (in) Van mm (in)
(1) Overall length 5 102.9 (200.9) 5 102.9 (200.9)
(2) Overall width 1 945.6 (76.6) 1 945.6 (76.6)
(3) Overall height 1 727.2 (68.0) 1 678.9 (66.1)
(4) Wheelbase 3 065.8 (120.7) 3 065.8 (120.7)
(5) Track - Front 1 643.4 (64.7) 1 643.4 (64.7)
(5) Track - Rear 1 600.2 (63.0) 1 600.2 (63.0)
Capacities and specifications
257

Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against repair costs after your Bumper to Bumper Warranty
expires
You may purchase Ford ESP from any participating Ford and Lincoln/
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage. (In Hawaii, rules vary. See your
dealer for details.)
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln/Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company dealership authorized for
warranty repairs. Certain warranty repairs require special training
though, so not all dealers are authorized to perform all warranty repairs.
That means that depending on the warranty repair needed, the vehicle
may need to be taken to another dealer. If a particular dealership can not
assist you, then contact the Customer Assistance Center.
Customer assistance
260

dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford and Lincoln Mercury cars and Ford and Lincoln
Mercury light trucks which are within the terms of any applicable written
new vehicle warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Customer assistance
263

Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer's possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
Customer assistance
264

Accessory delay ..........................90
Air bag supplemental
restraint system ..........140,141,145
and child safety seats ............142
description .......................141,145
disposal ....................................148
driver air bag ...................143,146
indicator light .............10,144,147
operation ..........................143,146
passenger air bag ............143,146
side air bag ..............................145
Air cleaner filter .......................254
Air conditioning ..........................28
Air filter, cabin ..........................220
Antifreeze
(see Engine coolant) ................211
Anti-lock brake system
(see Brakes) .......................165,166
Anti-theft system ......................113
arming the system ..................113
disarming a
triggered system .....................114
warning light ...............................9
Audio system (see Radio) .........38
Automatic transaxle .................169
driving with .............................170
fluid, adding ............................218
fluid, checking ........................218
fluid, refill capacities ..............255
fluid, specification ..................257
Auxiliary power point ...............116
Axle
lubricant specifications ..........256
Battery .......................................223
acid, treating emergencies .....223
charging system warning light ..8
jumping a disabled battery ....197
maintenance-free ....................223
replacement, specifications ...254
servicing ..................................223
Belt minder ...............................136
Brakes ........................................165anti-lock ............................165,166
anti-lock brake system
(ABS) warning light ..........10,166
brake warning light ..................10
fluid, checking and adding ....210
fluid, refill capacities ..............255
fluid, specifications ..........256,257
lubricant specifications ...256,257
parking ....................................166
pedals (see Power
adjustable foot pedals) ............81
shift interlock ..........................169
Break-in period .............................3
Capacities for refilling fluids ....255
Cargo net ...................................118
Cassette tape player ...................63
CD changer .................................74
Certification Label ....................259
Child safety restraints ..............148
child safety belts ....................148
Child safety seats ......................149
in front seat ............................150
in rear seat .......................150,153
tether anchorage hardware ...154
Cleaning your vehicle ...............248
engine compartment ..............250
exterior ....................................249
exterior lamps .........................250
instrument panel ....................251
instrument panel lens ............251
interior .......................251,252,253
mirrors .....................................249
plastic parts ............................249
safety belts ..............................252
washing ....................................248
waxing .....................................248
wheels ......................................249
windows ..................................252
wiper blades ............................250
woodtone trim ........................252
Climate control (see Air
conditioning or Heating) ............28
Index
273