towing FORD WINDSTAR 2002 2.G User Guide

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member, your roadside assistance center.
It is recommended that your vehicle be towed by wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
If your vehicle is to be towed from the rear using wheel lift, the front
wheels (drive wheels) must be placed on a dolly to prevent damage to
the transaxle.
Roadside Emergencies
223

If your vehicle must be towed with the drive wheels on the ground:
²Place the transaxle in N (Neutral).
²DO NOT exceed the distance of 80 km (50 miles).
²DO NOT exceed the speed of 56 km/h (35 mph).
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company provides a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Roadside Emergencies
224

In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state's warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
²Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
Customer Assistance
227

²Idling for long periods of time (greater than one minute) may waste
fuel.
²Anticipate stopping; slowing down may eliminate the need to stop.
²Sudden or hard accelerations may reduce fuel economy.
²Slow down gradually.
²Driving at reasonable speeds (traveling at 88 km/h [55 mph] uses 15%
less fuel than traveling at 105 km/h [65 mph]).
²Revving the engine before turning it off may reduce fuel economy.
²Using the air conditioner or defroster may reduce fuel economy.
²You may want to turn off the speed control in hilly terrain if
unnecessary shifting between third and fourth gear occurs.
Unnecessary shifting of this type could result in reduced fuel
economy.
²Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
²Resting your foot on the brake pedal while driving may reduce fuel
economy.
²Combine errands and minimize stop-and-go driving.
Maintenance
²Keep tires properly inflated and use only recommended size.
²Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
²Use recommended engine oil. Refer toLubricant specificationsin
this chapter.
²Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle scheduled maintenance guide.
Conditions
²Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
²Carrying unnecessary weight may reduce fuel economy (approximately
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
Maintenance and Specifications
264

²Vehicle speeds less than 30 km/h (20 mph), greater than 120 km/h
(70 mph) or driving duration less than 10 miles.
²Transporting a heavy load or towing a trailer.
²A different tire was replace and was not the same brand, type, size,
speed rating, load carrying capacity and DOT code as the other tire on
the same axle.
The low tire warning feature can be turned off by your dealer.
Checking the tire pressure
²Use an accurate tire pressure gauge.
²Check the tire pressure when tires are cold, after the vehicle has been
parked for at least one hour or has been driven less than 5 km (3
miles).
²Adjust tire pressure to recommended specifications found on the
Certification Label.
Improperly inflated tires can affect vehicle handling and can fail
suddenly, possibly resulting in loss of vehicle control.
Tire rotation
Because your vehicle's tires perform different jobs, they often wear
differently. To make sure your tires wear evenly and last longer, rotate
them as indicated in the scheduled maintenance guide. If you notice that
the tires wear unevenly, have them checked.
Maintenance and Specifications
274

overdrive off ..............................14
safety belt .................................12
traction control active ..............13
traction control off ...................13
turn signal indicator .................15
Load limits .................................193
GAWR ......................................193
GVWR ......................................193
trailer towing ..........................193
Locks
autolock ...................................121
childproof ................................114
Low tire warning .......................272
Lubricant
specifications .....................279±280
Lumbar support, seats .............132
M
Message center .........................100
english/metric button .............101
system check button ..............101
warning messages ...................102
Mirrors .........................................81
automatic dimming rearview
mirror ........................................88
fold away ...................................89
heated ........................................89
side view mirrors (power) .......88
Motorcraft parts ................262, 277
O
Octane rating ............................260
Odometer .....................................17
Oil (see Engine oil) ..................246
Overdrive .............................93, 187P
Panic alarm feature,
remote entry system ................118
Parking brake ............................181
Parts
(see Motorcraft parts) ..............277
Passenger Occupant
Classification Sensor .................142
Pedals (see Power adjustable
foot pedals) .................................90
Power distribution box
(see Fuses) ...............................208
Power door locks ..............113, 121
Power steering ..........................185
fluid, checking and adding ....267
fluid, refill capacity ................278
fluid, specifications .........279±280
R
Rear window defroster ...............66
Relays ........................................203
Remote entry system .......114, 118
illuminated entry ......68, 121±122
locking/unlocking
doors ........................113, 115±117
panic alarm .............................118
replacement/additional
transmitters .............................120
replacing the batteries ...........119
Reverse sensing system ...........190
Roof rack ...................................112
Index
291

S
Safety belts (see Safety
restraints) ....15, 141, 144, 146, 148
Safety defects, reporting ..........234
Safety
restraints ...........141, 144, 146, 148
belt minder .............................150
cleaning the safety
belts .................................154, 240
extension assembly ................154
for adults .........................146, 148
for children .....................162±163
lap belt ....................................149
Occupant Classification
Sensor ......................................142
warning light and
chime ...................12, 15, 149±150
Safety seats for children ..........164
Seat belts
(see Safety restraints) .............141
Seats ..........................................129
child safety seats ....................164
cleaning ...................................239
memory seat ...........................132
SecuriLock passive
anti-theft system ...............124±126
Servicing your vehicle ..............242
Spark plugs,
specifications .............277, 280±281
Specification chart,
lubricants ...........................279±280
Speed control ..............................90
Speedometer ...............................17
Starting your vehicle ........175±177
jump starting ..........................218Steering wheel
controls ................................81, 90
tilting .........................................81
T
Tachometer .................................18
Temperature control
(see Climate control) .................58
Tire warning ..............................272
Tires ...........................212, 271±272
changing ..................212±213, 215
checking the pressure ............274
replacing ..................................275
rotating ....................................274
snow tires and chains ............276
tire grades ...............................272
treadwear ................................271
Towing .......................................195
recreational towing .................198
trailer towing ..........................195
wrecker ....................................223
Traction control ........................182
active light ................................13
off light ......................................13
Transaxle
automatic operation ...............186
fluid, refill capacities ..............278
lubricant specifications ..........280
Transmission
fluid, checking and adding
(automatic) .............................269
lubricant specifications ..........279
Trip odometer .............................18
Turn signal ............................15, 71
Index
292

V
Vehicle dimensions ...................281
Vehicle Identification Number
(VIN) ..........................................283
Vehicle loading ..........................193
Ventilating your vehicle ...........179
W
Warning chimes ...........................15
Warning lights (see Lights) .......10
Washer fluid ..............................245Water, Driving through .............192
Windows
power .........................................86
rear wiper/washer .....................79
Windshield washer fluid
and wipers
checking and adding fluid .....245
checking and cleaning ..............80
liftgate reservoir .....................245
operation ...................................79
replacing wiper blades .............80
Wrecker towing .........................223
Index
293