voice GENESIS G70 2022 User's Manual

1 I Genesis Connected Services User’s Manual Genesis Connected Services User’s Manual I 2
GENESIS VEHICLE OWNER PRIVACY POLICY
Your Genesis vehicle may be equipped with technologies and
services that use information collected, generated, recorded or
stored by the vehicle. Genesis has created a Vehicle Owner Privacy
Policy to explain how these technologies and services collect, use,
and share this information.
You may read our Vehicle Owner Privacy Policy on the GenesisMotorsUSA.
com website at http://www.genesismotorsusa.com/privacy-policy.html. If
you would like to receive a hard copy of our Vehicle Owner Privacy Policy,
please contact our Customer Care Center at:
Genesis Customer Care
P.O. Box 20850
Fountain Valley, CA 92728-0850
Genesis Customer Care: 844-340-9741
Genesis Roadside Assistance: 844-340-9742
[email protected]
Hours of operation:
Genesis Customer Care and Genesis Connected Services
Monday - Friday 5:00 AM - 7:00 PM PST
Saturday and Sunday 6:30 AM - 3:00 PM PST (English)
Korean and Spanish
Monday - Friday 6:30 AM - 3:00 PM PST
Genesis Connected Services Safety and Security 24/7/365
Welcome to
GENESIS CONNECTED SERVICES
Genesis Connected Services is a dynamic, connected car technology
that allows Genesis vehicles to send—and receive—important and
useful information.
The system uses an enhanced cellular network, with automatic roaming,
that optimizes connections and prioritizes emergency requests. In your
vehicle, Genesis Connected Services uses voice-response technology,
with the addition of GPS and a live assistance team for selected needs.
With Genesis Connected Services you get:
• Automatic emergency assistance, in the unfortunate event
of a collision.
• The convenience of Destination Search & Download,
as well as the ability to remotely operate various vehicle features.
• The peace of mind that comes with in-vehicle, on-demand
diagnostics, and more.
In addition, selected features incorporate notifications
via your choice
of text messaging or email.
Please note that selected Genesis Connected Services features
and notifications require that you first input information or set
preferences online
. (See Genesis Connected Services Features
Overview, pages 7-8.)
An available smart phone mobile app gives you direct access to selected
Remote features such as Remote Start with Climate Control* and
Remote Door Lock/Unlock.

NOTICE: THIS VEHICLE MAY UTILIZE 3G WIRELESS TECHNOLOGY, WHICH
IS EXPECTED TO NO LONGER FUNCTION AFTER 2022. YOUR VEHICLE
WILL BE UNABLE TO CONNECT TO GENESIS CONNECTED SERVICES
AFTER 2022 AND MAY NOT BE UPDATED TO SUPPORT
OTHER TECHNOLOGIES.
* Not available on all models.
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Using Genesis Connected Services in Your Car
Rearview Mirror
Controls for Genesis Connected Services in-vehicle voice-response use
are located on the rearview mirror.
• Press the Genesis Connected Services button
or for
access to the voice-response menu of services:

Roadside Assistance

Service Link

Account Assistance
• Press the center button
for Enhanced Navigation services:

Shortcut to Android AutoTM, Carplay® ***

Destination Search & Download**
• Press the button for SOS Emergency Assistance.*
You can end any Genesis Connected Services call by pressing the same
Genesis Connected Services mirror button used to start the call.
* You must be an active Genesis Connected Services subscriber or within
the initial free trial period to receive connected services, including
emergency notification services.
Rearview Mirror
Using Genesis Connected Services Online
Many Genesis Connected Services features can be customized, activated,
or accessed at MyGenesisUSA.com. This is an important link to getting the
most of your connected services system.
• Log on to MyGenesisUSA.com. Depending on which Genesis
Connected Services packages you are enrolled in, you will have
access to some or all of these services:

Preferences for Genesis Connected Services features

Genesis Connected Services feature overviews

Your Monthly Vehicle Health Report

Remote Services, such as Remote Start with Climate Control
Inviting Secondary Drivers
The primary Genesis Connected Services subscriber can invite other drivers
to create a MyGenesisUSA.com account to set their own communication
and feature preferences for a shared Genesis vehicle, giving each driver
their very own Genesis Connected Services experience.
• From the My Vehicles section within My Account select
Manage Drivers. Invite a Secondary Driver and provide their
name and email address.
• Your invited driver will receive an email with more details on how to
accept your invitation and start using Genesis Connected Services.
* *Only available on models equipped with factory-installed navigation system.
***For models with Display Audio
Android Auto is a registered trademark of Google Inc.
CarPlay is a registered trademark of Apple Inc.
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•
An active Remote Package subscription is required to access the
Genesis Skill.
• To enroll in Genesis Connected Services, visit:

MyGenesisUSA.com
Sample utterances:
• “Alexa, tell Genesis to start my G90 and set the temperature to 72
degrees.”
• “Alexa, tell Genesis to lock my G80.”
•
“Alexa, tell Genesis to flash the lights of my G90.”
Automatic Collision Notification and Assistance
In the event an accident occurs and an airbag deploys, an Automatic
Collision Notification signal will be automatically transmitted to the
Genesis Customer Care Center.
• Upon receipt of an Automatic Collision Notification, a trained
Genesis Connected Services response operator will attempt to
establish voice communication with the vehicle occupants and
dispatch appropriate services.
• If you are unable to answer, the operator will advise you that
emergency assistance has been notified and is on the way.
• The operator will remain on the line until help arrives.
• Emergency Contacts can be notified automatically via text
messaging or email. Additionally, the Call Center agent can
contact your Emergency Contact, if requested.
(Emergency
contacts can be set on MyGenesisUSA.com)
Please note: The Automatic Collision Notification feature is subject to
adequate cellular coverage, signal strength, and battery power, and
only available in the 50 United States. You must be an active Genesis
Connected Services subscriber or within the initial free trial period to
receive Genesis Connected Services, including Automatic Collision
Notification services.
Amazon Alexa and Google Assistant
Genesis Connected Services links the Alexa Service (built into Amazon
Echo, Tap, Dot and Fire TV) as well as Google Assistant (built into Google
Home and Google Assistant Apps) with Genesis vehicles to send remote
commands.
Amazon Alexa Skill for Genesis Features include:
• Remote engine start with climate control
• Remote door lock/unlock
• Remote horn/lights
• Sending a Destination to the vehicle (Exclusive to Google Assistant)
• Log into the Skill using your Genesis Connected Services
Username and Password.
• In order to access remote functions, you must provide
you Connected Services PIN verbally to the Alexa or
Google Assistant enabled device.
• CAUTION: It is recommended to only use this Skill in a secure
and private setting. It is not recommended to use this Skill in
the presence of others, including children. By speaking your
PIN aloud, it will be stored in your ‘Device History’ found under
‘Settings’ in the Alexa Companion Application. The transaction
history, including your PIN, will be visible to anyone with access to
your Amazon account. It is recommended that you do not share
your Amazon account credentials with anyone you do not want
to access this transaction history. You can delete specific voice
interactions associated with your account by going to ‘History’
in ‘Settings’ in the Alexa App, drilling down for a specific entry,
and then tapping the delete button. Or, you can delete all voice
recordings associated with your account for each of your Alexa-
enabled products by selecting the applicable product at the
Manage Your Content and Devices page at
www.amazon.com/
mycd
or contacting Amazon Alexa customer service.

CONNECTED CARE PACKAGE
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Speed Alert
Ideal for parents of younger drivers, this feature allows you to pre-set a
speed limit for your Genesis vehicle. Should the speed limit be exceeded,
you will be notified in-vehicle and via your choice of text messaging or
email.
•
In order to activate this feature, you must first log on to
MyGenesisUSA.com.

Select the Blue Link logo for your applicable vehicle

Select Speed Alert

Turn on Speed Alert and set a speed limit
•
Once activated, you will automatically receive an alert should
your vehicle exceed the pre-designated speed limits.
Please note: Notifications are subject to adequate cellular coverage
and signal strength, and only available in the 50 United States.
Curfew Alert
This feature allows you to pre-set acceptable time intervals for when
your Genesis vehicle can and cannot be driven. Should these be
exceeded, you will be notified in-vehicle and via your choice of text
messaging or email.
•
In order to activate this feature, you must first log on to
MyGenesisUSA.com.

Select the Blue Link logo for your applicable vehicle

Select Curfew Alert

Turn on Curfew Alert and set Curfew days and times
•
Once activated, you will automatically receive an alert should
the curfew limits be exceeded.
Please note: Notifications are subject to adequate cellular coverage
and signal strength, and only available in the 50 United States.
GENESIS CONNECTED SERVICES GUIDANCE PACKAGE
Destination Search & Download*
*Only available on models equipped with factory-install navigation system
Genesis Connected Services allows you to search and download location
information for points of interest, businesses, and specific addresses by
simply using your voice.
Using Destination Search in Your Vehicle
• Press the Navigation Service button on your rearview mirror
and state your destination when prompted.
• If the voice search does not return the desired destination,
you can also use the keyboard to search again.
• When you route to a destination, the destination is saved
in your POI history.
Using Destination Search on Your Mobile App
• Search for a point of interest using the search bar in
the Home Menu.
• Select your desired point of interest from the map or results list.
• You have the option to save and/or send the POI directly
to your vehicle.
Using Destination Search on Your Computer
• On MyGenesisUSA.com, select the Blue Link logo for your
applicable vehicle, select point of interest search and download
the results to your vehicle for navigation guidance to the
destination.
QUICK TIP: you can access a point of interest sent to your vehicle or
any POI you have routed to, by navigating to the in-vehicle Genesis
Connected Services Menu and selecting the Send-to-Car icon.
GENESIS