lights GENESIS G90 2021 User's Manual
[x] Cancel search | Manufacturer: GENESIS, Model Year: 2021, Model line: G90, Model: GENESIS G90 2021Pages: 18, PDF Size: 1.53 MB
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User’s  Manual  
Welcome to Genesis Connected Services .........................................1
  Genesis Vehicle Owner Privacy Policy  .........................................2
  Enrolling in Genesis Connected Services .................................... 3
  Setting Genesis Connected Services Preferences and Alerts .... 5
  Genesis Connected Services Features Overview ....................... 7
  Accessing Genesis Connected Services Features
    Smart Phone Mobile Application .......................................... 9
    Using Genesis Connected Services in Your Car  ...................11
    Using Genesis Connected Services Online  ......................... 12
    In-Vehicle Wi-Fi ...................................................................... 13
    Amazon Alexa  ........................................................................\
. 13
Genesis Connected Services Features
  Connected Care Package
   
Safety      Automatic Collision Notification and Assistance ........... 14
      SOS Emergency Assistance ............................................. 15
      Enhanced Roadside Assistance ...................................... 16
   
Car Care      Monthly Vehicle Health Report ....................................... 17
      Automatic Diagnostic Trouble Code Notification .......... 18
      Service Link  ....................................................................... 18
      On-Demand Diagnostics ................................................. 19
      Driving Information .......................................................... 19
      Maintenance Alert ............................................................ 20
  Remote Package
   
Convenience
      Remote Door Unlock/Lock  .............................................. 22
      Remote Horn/Lights ........................................................ 23
      Remote Start with Climate Control*  ...............................24
      Car Finder........................................................................\
.. 26
  
Safeguard      Stolen Vehicle Recovery  .................................................. 27
      Stolen Vehicle Slowdown ................................................ 27
      Vehicle Immobilization .................................................... 28
      Panic Notification  ............................................................. 28 
      Alarm Notification  ............................................................ 28
      Valet Alert ........................................................................\
.. 29
     Geo-Fence ........................................................................\
 29
      Speed Alert  ....................................................................... 30
      Curfew Alert  ...................................................................... 30
  Guidance Package
    Destination Search & Download ........................................... 31
Index               ........................................................................\
................. 31
Features 
accessible via 
the Mobile App
* Not available on all models.
TABLE OF CONTENTS
www.genesismotorsusa.com
Genesis Customer Care:       844-340-9741
Genesis Roadside Assistance:   800-340-9742
GENESIS  
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Genesis Connected Services User’s Manual  I  4
3  I   Genesis Connected Services User’s Manual
Three Genesis Connected Services Packages
Genesis Connected Services come in three packages:
Connected Care
Remote
• Remote Service: 
   – Remote Door Lock/
      Unlock  
   – Remote Horn/Lights
   – Remote Start with
      Climate Control
* 
   – Car Finder**
   – Parking Meter Reminder**
• Vehicle Safeguard: 
   –  Stolen Vehicle 
      Recovery  
   –  Stolen Vehicle 
       Slowdown  
   –  Vehicle 
      Immobilization  
   –  Alarm Notification  
   –  Panic Notification • Vehicle Safeguard Alerts: 
   – 
Valet Alert  
   –  Geo-Fence  
   –  Speed Alert  
   –  Curfew Alert
• Safety:
   – 
Automatic Collison Notification and Assistance  
   –  Enhanced Roadside Assistance
   – SOS Emergency Assistance
• Car Care: 
   –  Driving Information  
    –  On-Demand Diagnostics
   –  Automatic Diagnostics Trouble Code Notification
   – Monthly Vehicle Health Report
Guidance***
•   Destination Search & Download
•   Destination  Send-to-Car
Purchasing Packages
Owners can subscribe to Genesis Connected Services packages in the 
following groupings after applicable complimentary or trial periods:
•  Connected Care
•   Connected Care + Remote + Guidance   
•   Connected Care + Remote
•   Connected Care + Guidance
Enrollment begins with creating an account on MyGenesisUSA.com,  
the Genesis owner website that you can use to access your  
Genesis Connected Services preferences as well as a number of  
other ownership tools.
You can do this at your Genesis retailer or at home.
If you have not done so already, go to MyGenesisUSA.com  
and select “register”.  
On the REGISTRATION screen, you will provide basic information about
you and your vehicle that will be automatically populated into your 
Genesis Connected Services Enrollment and Preferences screens. Please 
note that you will need your Vehicle Identification Number (VIN) to 
complete this step.
After the enrollment process, you can learn about all the 
Genesis Connected Services features and the associated packages—
at MyGenesisUSA.com, and try them during your 
free trial periods. In order to set up feature preferences, log on to your 
Genesis Conneted Services account on MyGenesisUSA.com.
Cancelling Packages
When selling or trading in your vehicle, you are entitled to a refund of any 
unused portion of your subscription.  Please call Genesis Customer Care 
844-340-9741 to cancel your subscription.
ENROLLING IN GENESIS CONNECTED SERVICES
* Not available on all models. ** Available via Mobile App only.
***Only available on models equipped with factory install navigation system.
*Only available on models equipped with factory-install navigation system.
– 
Maintenance Alert  
–  Service Link
GENESIS  
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Genesis Connected Services User’s Manual  I  8
7   I   Genesis Connected Services User’s Manual
GENESIS CONNECTED SERVICES 
FEATURES OVERVIEW
Preferences Access to Feature
Website Mobile App In-Vehicle
Display Mirror Button
CONNECTED CARE
Auto Diagnostic Trouble Code 
Notification  X
3
Automatic Collision Notification 
(ACN)X
 X1
Driving Information X
Enhanced Roadside Assistance  X1
Maintenance Reminder6XX
Monthly Vehicle Health Report X
On-Demand Diagnostics X
Service Link   X
3X1
SOS Emergency AssistanceXXX1
REMOTE
Alarm Notification X
Vehicle Safeguard Alerts
6
   Curfew Alert X
   Geo-Fence X
   Speed Alert X
   Valet Alert X
Car Finder
Parking Meter Reminder X
Remote Door Unlock / Lock X
Remote Horn & Lights X
Remote Start with Climate 
Control
4X
Stolen Vehicle Recovery  X5
Stolen Vehicle Slowdown X5
Vehicle Immobilization X5
GUIDANCE6
Destination Search & Download XX
Destination Send-to-Car X
1) Live Agent Assistance
2) Within 1 mile radius
3) Option to schedule service is provided following an Auto DTC occurrence
4) Remote Start is only available for Push Button Start-equipped vehicles with an 
     AutomaticTransmission or Dual Clutch Transmission (DCT). Remote Climate 
    Control requires Fully Automatic Temperature Control.
Features and Packages are subject to change.
Access to Feature
Notifications and Messages 
WebsiteMobile App Text Messaging EmailNotification History
X XX
X X X
X X
X XX X
X X X
X X
X X X
X X X
X X X
X X X
X X X
X X X
X
2
X X
X X XX X
X X XX X
X X XX X
   
   
X X
5) Access to all Genesis Connected Services services will remain unavailable while      the vehicle is in Stolen Vehicle Recovery mode
6) Only available on models equipped with factory-install navigation system 
GENESIS  
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Genesis Connected Services User’s Manual  I  14
13  I   Genesis Connected Services User’s Manual
•  
An active Remote Package subscription is required to access the 
Genesis Skill.
  •   To enroll in Genesis Connected Services, visit: 
      
MyGenesisUSA.com
Sample utterances:
 •   “Alexa, tell Genesis to start my G90 and set the temperature to 72 
degrees.”
  •   “Alexa, tell Genesis to lock my G80.”
  •  
“Alexa, tell Genesis to flash the lights of my G90.”
Automatic Collision Notification and Assistance
In the event an accident occurs and an airbag deploys, an Automatic 
Collision Notification signal will be automatically transmitted to the 
Genesis Customer Care Center.  
  •  Upon receipt of an Automatic Collision Notification, a trained 
Genesis Connected Services response operator will attempt to 
establish voice communication with the vehicle occupants and 
dispatch appropriate services.
  •  If you are unable to answer, the operator will advise you that 
emergency assistance has been notified and is on the way.
  •   The operator will remain on the line until help arrives.
  •  Emergency Contacts can be notified automatically via text 
messaging or email. Additionally, the Call Center agent can 
contact your Emergency Contact, if requested. 
(Emergency 
contacts can be set on MyGenesisUSA.com)
     Please note: The Automatic Collision Notification feature is subject to 
adequate cellular coverage, signal strength, and battery power, and 
only available in the 50 United States. You must be an active Genesis 
Connected Services subscriber or within the initial free trial period to 
receive Genesis Connected Services, including Automatic Collision 
Notification services.
Amazon Alexa and Google Assistant
Genesis Connected Services links the Alexa Service (built into Amazon 
Echo, Tap, Dot and Fire TV) as well as Google Assistant (built into Google 
Home and Google Assistant Apps) with Genesis vehicles to send remote 
commands.
Amazon Alexa Skill for Genesis Features include:
•  Remote engine start with climate control
•   Remote door lock/unlock
•   Remote horn/lights
• Sending a Destination to the vehicle (Exclusive to Google Assistant)
  •  Log into the Skill using your Genesis Connected Services 
Username and Password.
  •  In order to access remote functions, you must provide  
you Connected Services PIN verbally to the Alexa or  
Google Assistant enabled device. 
  •  CAUTION: It is recommended to only use this Skill in a secure 
and private setting. It is not recommended to use this Skill in 
the presence of others, including children. By speaking your 
PIN aloud, it will be stored in your ‘Device History’ found under 
‘Settings’ in the Alexa Companion Application. The transaction 
history, including your PIN, will be visible to anyone with access to 
your Amazon account. It is recommended that you do not share 
your Amazon account credentials with anyone you do not want 
to access this transaction history. You can delete specific voice 
interactions associated with your account by going to ‘History’ 
in ‘Settings’ in the Alexa App, drilling down for a specific entry, 
and then tapping the delete button. Or, you can delete all voice 
recordings associated with your account for each of your Alexa-
enabled products by selecting the applicable product at the 
Manage Your Content and Devices page at 
www.amazon.com/
mycd
 or contacting Amazon Alexa customer service.
 
CONNECTED CARE PACKAGE 
GENESIS  
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Genesis Connected Services User’s Manual  I  22
21  I   Genesis Connected Services User’s Manual
Remote Door Unlock/Lock
With this feature, you can lock or unlock your vehicle doors from virtually 
anywhere by using the Genesis Connected Services Mobile Apps, or 
using the Genesis Connected Services Owner’s website.
  •  
 To use this feature, you must have a Genesis Connected 
Services Personal Identification Number (PIN). To create or 
change your PIN, log on to MyGenesisUSA.com. See page 5 of this 
manual for more information.
To Activate Remote Door Unlock/Lock
  •  By Mobile App: Select Remote features and DOOR UNLOCK or 
DOOR LOCK, as desired.
  
   Enter your Genesis Connected Services PIN.
  
    The command to lock or unlock your doors will be sent to 
your vehicle.
  • By website: Log on to MyGenesisUSA.com, select      
         Genesis Connected Services. 
  
   Select Remote Door Unlock/Lock.
  
   Select Lock Doors or Unlock Doors and Input your Genesis 
Connected Services PIN.
      Please note: After Genesis Connected Services unlocks the doors, they 
will remain unlocked for only 30 seconds. This auto relock is designed to   
enhance vehicle security by relocking the doors if the doors are   
not opened within 30 seconds.
      Remote Services are subject to adequate cellular coverage and   
signal strength, and only available in the 50 United States.
Features accessible via the 
Genesis Mobile App
GENESIS CONNECTED SERVICES  
REMOTE PACKAGE
Remote Horn/Lights
This feature may be used to locate your parked vehicle in a large  
parking lot or for added safety. This service may be used in coordination 
with local authorities to locate a vehicle that has been stolen or in 
coordination with emergency services for a vehicle that is in a location  
that is not readily visible. 
  •  
 To use this feature, you must have a Genesis Connected 
Services Personal Identification Number (PIN). To create or change 
your PIN, log on to MyGenesisUSA.com. See page 5 of this manual   
for more information.
To Activate Remote Lights or Horn/Lights
  •  By Mobile App:  Select Remote features and   
REMOTE HORN & LIGHTS.     
    
   Enter your Genesis Connected Services PIN.
  
    The command to flash your vehicle’s lights, or flash the lights 
and honk the horn, will be sent to your vehicle.
  • By website: Log on to MyGenesisUSA.com, select   
       Connected Services. 
  
   Select Remote Horn and Lights.
  
   Select Flash Lights Only or Flash Lights and Horn, then input 
your Genesis Connected Services PIN.  
     Please note: Remote Services are subject to adequate cellular  
coverage and signal strength, and only available in the 50 United States.
Features accessible via the 
Genesis Mobile App 
GENESIS  
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Genesis Connected Services User’s Manual  I  24
23  I   Genesis Connected Services User’s Manual
Remote Start with Climate Control
This feature enables you to remotely start your vehicle and set an engine 
timer (1-10 minutes) from virtually anywhere. You can also set the climate 
control temperature and turn on the front-window defroster, ensuring a 
warm or cool car is ready to go when you are.
  •  
 To use this feature, you must have a Genesis Connected Services 
Personal Identification Number (PIN). To create or change your PIN, 
log on to  MyGenesisUSA.com. See page 5 of this guide for   
more information.
To Activate Remote Start with Climate Control
  •  By Mobile App: Select Remote features and REMOTE START.
  
   Enter your Genesis Connected Services PIN.
  
   Set engine duration and temperature control settings, if 
desired.
  
    The engine start command will be sent to your vehicle.
  • By website: Log on to MyGenesisUSA.com, select   
     Connected Services. 
  
   Select Remote Start.
  
   Select Remote Start, set a desired engine duration for   
remote start and temperature control settings, then input   
your Genesis Connected Services PIN.
Remember:
 
   Remote Start with Climate Control will automatically shut off after 
10 minutes or after selected engine timer runs out.
 
    While this feature is active, the parking lights will blink until vehicle 
is turned off or when the vehicle is in operation.
 
    To continue operation of the vehicle, the proximity key must be 
inside the vehicle with the driver prior to pressing the brake and 
being able to move the gearshift from the “P” (park) position.
     Please note: Remote Services are subject to adequate cellular   
coverage and signal strength, and only available in the 50 United States.
Features accessible via the 
Genesis Mobile App
Remote Start with Climate Control is only 
available for Push Button Start-equipped 
vehicles with an Automatic Transmission or Dual 
Clutch Transmission (DCT) and Fully Automatic 
Temperature Control.
Preconditions:
  
Ignition is OFF
 
    Alarm is armed (i.e., vehicle locked by key fob Remote Door Lock)
 
   Gearshift level is in the “P” (park) position
 
   Brake pedal is not depressed
 
   Engine hood is securely closed
 
   
All the doors are closed and locked
 
   
The tailgate or trunk lid is closed
 
   
The security/panic system is not activated
 
   
The proximity key is not inside the vehicle
 
   
The battery power is not low
 
   
Vehicle is located in an open area
 
   It has been less than 4 days since last vehicle ignition off
 
   
Vehicle located in area with good cell reception
Remote Start with Climate Control will terminate:
 
 After 10 minutes or after selected engine timer runs out
 
   Brake is pressed without proximity key inside vehicle
 
    Alarm is triggered without proximity key inside vehicle
 
   Door/trunk is opened from inside the vehicle
Notice: Laws in some communities may restrict the use of the features 
that remotely start the engine. For example, some laws may require a 
person using the remote start feature to have the vehicle in view when 
doing so or limit the length of time a vehicle engine may idle. Please 
check local and state regulations for any requirements and restrictions 
on remote starting of vehicles and engine idling time.
          WARNING!
Do not remote start vehicle in an enclosed environment (i.e., closed garage). 
Prolonged operation of a motor vehicle in an enclosed environment can cause a 
harmful build-up of carbon monoxide. Carbon monoxide is harmful to your health. 
Exposure to high levels of carbon monoxide can cause headaches, dizziness or in 
extreme cases unconsciousness and/or death. Do not leave children or animals 
unattended in a vehicle while using the remote start function.
         CAUTION!
If the vehicle’s windshield wipers are left on when the vehicle was last driven, then 
the wipers will turn on if the remote start function is activated. To avoid damage to 
the wiper blades (i.e., due to heavy ice or snow accumulated on the windshield), 
please always turn the vehicle’s windshield wipers off when parking the vehicle. 
GENESIS  
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Genesis Connected Services User’s Manual  I  32
31  I   Genesis Connected Services User’s Manual
Alarm Notification ........................................................................\
... 27
Amazon Alexa ........................................................................\
......... 13
Automatic Collision Notification and Assistance ............................ 14
Automatic Diagnostic Trouble Code Notification ........................... 18
Genesis Connected Services Features (Operation Chart) ..............7
Car Finder      ........................................................................\
.......... 25
Curfew Alert ........................................................................\
............ 29
Destination Search and Download ................................................. 30
Driving Information ........................................................................\
. 19
Enhanced Roadside Assistance ..................................................... 16
Geo-Fence   ........................................................................\
............. 28
In-Vehicle Wi-Fi   ........................................................................\
.... 13
Maintenance Alert ........................................................................\
.. 20
Monthly Vehicle Health Report ....................................................... 17
On-Demand Diagnostics ................................................................ 19
Panic Notification ........................................................................\
... 27
Remote Door Unlock/Lock ............................................................. 21
Remote Horn/Lights ....................................................................... 22
Remote Start with Climate Control .................................................23
Service Link   ........................................................................\
.......... 18
SOS Emergency Assistance ........................................................... 15
Smart Phone Mobile Application .................................................... 9
Speed Alert   ........................................................................\
........... 29
Stolen Vehicle Recovery ................................................................. 26
Stolen Vehicle Slowdown ............................................................... 26
Using Genesis Connected Services in Your Car ............................ 11
Using Genesis Connected Services Online .................................... 12
Valet Alert   ........................................................................\
.............. 28
Vehicle Immobilization .................................................................... 27
INDEXNOTES
The information contained in this Genesis Connected Services manual was  
correct at the time of printing, however, specifications and equipment can change 
without notice. No warranty or guarantee is being extended in this Genesis 
Connected Services Manual, and Genesis reserves the right to change product 
specifications and equipment at any time without incurring obligations. Some 
vehicles are equipped with optional equipment. Specifications apply to U.S. 
vehicles only. Please contact your Genesis retailer for current specifications. 
GENESIS