maintenance GENESIS GV80 2021 User's Manual

User’s Manual
Welcome to Genesis Connected Services .........................................1
Genesis Vehicle Owner Privacy Policy .........................................2
Enrolling in Genesis Connected Services .................................... 3
Setting Genesis Connected Services Preferences and Alerts .... 5
Genesis Connected Services Features Overview ....................... 7
Accessing Genesis Connected Services Features
Smart Phone Mobile Application .......................................... 9
Using Genesis Connected Services in Your Car ...................11
Using Genesis Connected Services Online ......................... 12
In-Vehicle Wi-Fi ...................................................................... 13
Amazon Alexa ........................................................................\
. 13
Genesis Connected Services Features
Connected Care Package

Safety Automatic Collision Notification and Assistance ........... 14
SOS Emergency Assistance ............................................. 15
Enhanced Roadside Assistance ...................................... 16

Car Care Monthly Vehicle Health Report ....................................... 17
Automatic Diagnostic Trouble Code Notification .......... 18
Service Link ....................................................................... 18
On-Demand Diagnostics ................................................. 19
Driving Information .......................................................... 19
Maintenance Alert ............................................................ 20
Remote Package

Convenience
Remote Door Unlock/Lock .............................................. 22
Remote Horn/Lights ........................................................ 23
Remote Start with Climate Control* ...............................24
Car Finder........................................................................\
.. 26

Safeguard Stolen Vehicle Recovery .................................................. 27
Stolen Vehicle Slowdown ................................................ 27
Vehicle Immobilization .................................................... 28
Panic Notification ............................................................. 28
Alarm Notification ............................................................ 28
Valet Alert ........................................................................\
.. 29
Geo-Fence ........................................................................\
29
Speed Alert ....................................................................... 30
Curfew Alert ...................................................................... 30
Guidance Package
Destination Search & Download ........................................... 31
Index ........................................................................\
................. 31
Features
accessible via
the Mobile App
* Not available on all models.
TABLE OF CONTENTS
www.genesismotorsusa.com
Genesis Customer Care: 844-340-9741
Genesis Roadside Assistance: 800-340-9742
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Three Genesis Connected Services Packages
Genesis Connected Services come in three packages:
Connected Care
Remote
• Remote Service:
– Remote Door Lock/
Unlock
– Remote Horn/Lights
– Remote Start with
Climate Control
*
– Car Finder**
– Parking Meter Reminder**
• Vehicle Safeguard:
– Stolen Vehicle
Recovery
– Stolen Vehicle
Slowdown
– Vehicle
Immobilization
– Alarm Notification
– Panic Notification • Vehicle Safeguard Alerts:
–
Valet Alert
– Geo-Fence
– Speed Alert
– Curfew Alert
• Safety:
–
Automatic Collison Notification and Assistance
– Enhanced Roadside Assistance
– SOS Emergency Assistance
• Car Care:
– Driving Information
– On-Demand Diagnostics
– Automatic Diagnostics Trouble Code Notification
– Monthly Vehicle Health Report
Guidance***
• Destination Search & Download
• Destination Send-to-Car
Purchasing Packages
Owners can subscribe to Genesis Connected Services packages in the
following groupings after applicable complimentary or trial periods:
• Connected Care
• Connected Care + Remote + Guidance
• Connected Care + Remote
• Connected Care + Guidance
Enrollment begins with creating an account on MyGenesisUSA.com,
the Genesis owner website that you can use to access your
Genesis Connected Services preferences as well as a number of
other ownership tools.
You can do this at your Genesis retailer or at home.
If you have not done so already, go to MyGenesisUSA.com
and select “register”.
On the REGISTRATION screen, you will provide basic information about
you and your vehicle that will be automatically populated into your
Genesis Connected Services Enrollment and Preferences screens. Please
note that you will need your Vehicle Identification Number (VIN) to
complete this step.
After the enrollment process, you can learn about all the
Genesis Connected Services features and the associated packages—
at MyGenesisUSA.com, and try them during your
free trial periods. In order to set up feature preferences, log on to your
Genesis Conneted Services account on MyGenesisUSA.com.
Cancelling Packages
When selling or trading in your vehicle, you are entitled to a refund of any
unused portion of your subscription. Please call Genesis Customer Care
844-340-9741 to cancel your subscription.
ENROLLING IN GENESIS CONNECTED SERVICES
* Not available on all models. ** Available via Mobile App only.
***Only available on models equipped with factory install navigation system.
*Only available on models equipped with factory-install navigation system.
–
Maintenance Alert
– Service Link
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GENESIS CONNECTED SERVICES
FEATURES OVERVIEW
Preferences Access to Feature
Website Mobile App In-Vehicle
Display Mirror Button
CONNECTED CARE
Auto Diagnostic Trouble Code
Notification X
3
Automatic Collision Notification
(ACN)X
X1
Driving Information X
Enhanced Roadside Assistance X1
Maintenance Reminder6XX
Monthly Vehicle Health Report X
On-Demand Diagnostics X
Service Link X
3X1
SOS Emergency AssistanceXXX1
REMOTE
Alarm Notification X
Vehicle Safeguard Alerts
6
Curfew Alert X
Geo-Fence X
Speed Alert X
Valet Alert X
Car Finder
Parking Meter Reminder X
Remote Door Unlock / Lock X
Remote Horn & Lights X
Remote Start with Climate
Control
4X
Stolen Vehicle Recovery X5
Stolen Vehicle Slowdown X5
Vehicle Immobilization X5
GUIDANCE6
Destination Search & Download XX
Destination Send-to-Car X
1) Live Agent Assistance
2) Within 1 mile radius
3) Option to schedule service is provided following an Auto DTC occurrence
4) Remote Start is only available for Push Button Start-equipped vehicles with an
AutomaticTransmission or Dual Clutch Transmission (DCT). Remote Climate
Control requires Fully Automatic Temperature Control.
Features and Packages are subject to change.
Access to Feature
Notifications and Messages
WebsiteMobile App Text Messaging EmailNotification History
X XX
X X X
X X
X XX X
X X X
X X
X X X
X X X
X X X
X X X
X X X
X X X
X
2
X X
X X XX X
X X XX X
X X XX X


X X
5) Access to all Genesis Connected Services services will remain unavailable while the vehicle is in Stolen Vehicle Recovery mode
6) Only available on models equipped with factory-install navigation system
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Features accessible via
the Genesis Intelligent
Assistant App
Automatic Diagnostic Trouble Code Notification
In the event a vehicle system or component malfunction occurs,
Automatic Diagnostic Trouble Code (DTC) Notification correlates vehicle
data and diagnostics to better inform you of a possible vehicle condition.
Using in-vehicle display alerts, it will indicate the significance of the issue
and provide you with instructions, including appropriate next steps. In
addition, this information is also sent to your preferred Genesis retailer in
order to help with the repair process.
•
In order to receive notifications, you must first log on to
MyGenesisUSA.com, select the Blue Link logo for your applicable
vehicle, then select Notification Settings, and set your notification
preference.
•
Should a vehicle component malfunction, you will be
automatically notified by your selected methods.
• If needed, you will have the option to call for Roadside Assistance
and/or schedule a Genesis retailer service appointment.
Service Link
Service Link allows you to schedule a Genesis retailer service appointment.

In order to activate this feature, you must first log on to
MyGenesisUSA.com and confirm your Preferred Genesis retailer.
• Select My Account from the top menu on
MyGenesisUSA.com menu.
• View your current Preferred retailer under “My Preferred Retailer”.
• If desired, select “Change Retailer” to the search for retailers in your
area using the Zip Code/Search functions.
• Select the retailer by clicking the star next to the retailer name.
How to Use Service Link in Your Vehicle
• Press the Genesis Connected Services button or located
on your rearview mirror.
• At the prompt, say “Service Link.”
•
A trained specialist will offer to make a retailer service appointment.


The agent will ask for information needed in order to schedule
the appointment appropriately.
• Your Preferred Genesis retailer will be notified of your appointment
and may contact you if needed.
•
An email reminder with the appointment will also be sent to you.
Monthly Vehicle Health Report
Thirty days after your new Genesis vehicle purchase, you can begin
receiving a comprehensive diagnostic evaluation involving most aspects
of your vehicle’s performance (e.g., systems check, mileage attained,
upcoming maintenance, etc.).
In order to receive your Monthly Vehicle Health Report, you must first
log on to MyGenesisUSA.com then select the Monthly Vehicle Health
Report link from the Vehicle Health page.
• Once set up, you will receive vehicle diagnostic reports
via the email address provided in your MyGenesisUSA.com
Notification settings.

By default, you will receive your Monthly Vehicle Report on the
same day of the month as your vehicle purchase.
• To review the report online, log on to MyGenesisUSA.com and click
on “Vehicle Report” in the sub menu.
Monthly Vehicle Health Report (Actual monthly vehicle report may appear differently depending upon vehicle and equipment)
CAR CARE FEATURES
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Maintenance Alert*
This feature helps you keep your Genesis vehicle in optimum running
order by notifying you in advance of regularly scheduled maintenance
intervals. Notification is made via your choice of text messaging or email.
•
In order to activate this feature, you must first log on to
MyGenesisUSA.com, select the Blue Link logo for your applicable
vehicle, then select Notification Settings, and set your alert
preferences.
•
Once activated, you will automatically be notified, by your
selected methods, when your vehicle is due for regularly
scheduled maintenance and be offered assistance in scheduling
an appointment with your local Genesis retailer.On-Demand Diagnostics
This feature provides you with a timely in-vehicle diagnostic evaluation,
adding peace of mind to your drive.
How to Use On-Demand Diagnostics in Your Vehicle
• Access the feature from the Blue Link Menu on your vehicle’s
touchscreen display.
• After the vehicle performs the diagnostic sweep, the system will
notify you if any conditions are found.
• You can view the details of any condition found immediately and
even schedule service with a press of a button.
Driving Information
Driving Information enhances your driving experience by readily
summarizing the data gathered from your most recent trip.
How to Access Driving Information in Your Vehicle
• Access the feature from the Blue Link Menu on your vehicle’s
touchscreen display.
• Data available includes driving distance, driving time, engine
idle time, speed distribution and charts comparing your vehicle’s
acceleration and deceleration.
• All data is a running average and you can view changes during or
after your most recent trip.
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Alarm Notification ........................................................................\
... 27
Amazon Alexa ........................................................................\
......... 13
Automatic Collision Notification and Assistance ............................ 14
Automatic Diagnostic Trouble Code Notification ........................... 18
Genesis Connected Services Features (Operation Chart) ..............7
Car Finder ........................................................................\
.......... 25
Curfew Alert ........................................................................\
............ 29
Destination Search and Download ................................................. 30
Driving Information ........................................................................\
. 19
Enhanced Roadside Assistance ..................................................... 16
Geo-Fence ........................................................................\
............. 28
In-Vehicle Wi-Fi ........................................................................\
.... 13
Maintenance Alert ........................................................................\
.. 20
Monthly Vehicle Health Report ....................................................... 17
On-Demand Diagnostics ................................................................ 19
Panic Notification ........................................................................\
... 27
Remote Door Unlock/Lock ............................................................. 21
Remote Horn/Lights ....................................................................... 22
Remote Start with Climate Control .................................................23
Service Link ........................................................................\
.......... 18
SOS Emergency Assistance ........................................................... 15
Smart Phone Mobile Application .................................................... 9
Speed Alert ........................................................................\
........... 29
Stolen Vehicle Recovery ................................................................. 26
Stolen Vehicle Slowdown ............................................................... 26
Using Genesis Connected Services in Your Car ............................ 11
Using Genesis Connected Services Online .................................... 12
Valet Alert ........................................................................\
.............. 28
Vehicle Immobilization .................................................................... 27
INDEXNOTES
The information contained in this Genesis Connected Services manual was
correct at the time of printing, however, specifications and equipment can change
without notice. No warranty or guarantee is being extended in this Genesis
Connected Services Manual, and Genesis reserves the right to change product
specifications and equipment at any time without incurring obligations. Some
vehicles are equipped with optional equipment. Specifications apply to U.S.
vehicles only. Please contact your Genesis retailer for current specifications.
GENESIS