service GMC ACADIA 2007 Owners Manual

(g)A fluid loss in any vehicle system could
indicate a problem. Have the system inspected
and repaired and the fluid level checked. Add fluid
if needed.
(h)Change automatic transmission fluid if the
vehicle is mainly driven under one or more
of these conditions:
In heavy city traffic where the outside
temperature regularly reaches 90°F
(32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police, or
delivery service.
(i)Drain, flush, and refill cooling system.
This service can be complex; you should have
your dealer/retailer perform this service. See
Engine Coolant on page 406 for what to use.
Inspect hoses. Clean radiator, condenser, pressure
cap, and filler neck. Pressure test the cooling
system and pressure cap.(j)Check system for interference or binding and
for damaged or missing parts. Replace parts
as needed. Replace any components that have
high effort or excessive wear. Do not lubricate
accelerator or cruise control cables.
(k)Visually inspect belt for fraying, excessive
cracks, or obvious damage. Replace belt if
necessary.
(l)If you drive regularly under dusty conditions,
inspect the filter at each engine oil change.
Owner Checks and Services
These owner checks and services should be
performed at the intervals specied to help ensure
the safety, dependability, and emission control
performance of your vehicle. Your dealer/retailer
can assist you with these checks and services.
Be sure any necessary repairs are completed
at once. Whenever any uids or lubricants are
added to your vehicle, make sure they are
the proper ones, as shown inRecommended
Fluids and Lubricants on page 511.
507

At Each Fuel Fill
It is important to perform these underhood checks
at each fuel fill.
Engine Oil Level Check
Check the engine oil level and add the proper oil
if necessary. SeeEngine Oil on page 397for
further details.
Notice:It is important to check the engine oil
regularly and keep it at the proper level.
Failure to keep the engine oil at the proper
level can cause damage to the engine not
covered by your warranty.
Engine Coolant Level Check
Check the engine coolant level and add
DEX-COOL®coolant mixture if necessary. See
Engine Coolant on page 406for further details.
Windshield Washer Fluid Level Check
Check the windshield washer uid level in
the windshield washer uid reservoir and add the
proper uid if necessary.
At Least Once a Month
Tire Ination Check
Inspect your vehicle’s tires and make sure they
are inated to the correct pressures. Do not forget
to check the spare tire. SeeInflation - Tire
Pressure on page 442. Check to make sure the
spare tire is stored securely. SeeChanging a Flat
Tire on page 458.
Tire Wear Inspection
Tire rotation may be required for high mileage
highway drivers prior to the Engine Oil Life System
service notication. Check the tires for wear
and, if necessary, rotate the tires. SeeTire
Inspection and Rotation on page 448.
508

At Least Once a Year
Starter Switch Check
{CAUTION:
When you are doing this inspection,
the vehicle could move suddenly. If the
vehicle moves, you or others could be
injured.
1. Before you start, be sure you have enough
room around the vehicle.
2. Firmly apply both the parking brake and the
regular brake. SeeParking Brake on page 134.
Do not use the accelerator pedal, and be
ready to turn off the engine immediately if
it starts.
3. Try to start the engine in each gear. The
vehicle should start only in PARK (P) or
NEUTRAL (N). If the vehicle starts in any
other position, contact your dealer/retailer for
service.
Automatic Transmission Shift Lock
Control System Check
{CAUTION:
When you are doing this inspection,
the vehicle could move suddenly. If the
vehicle moves, you or others could be
injured.
1. Before you start, be sure you have enough
room around the vehicle. It should be parked
on a level surface.
2. Firmly apply the parking brake. SeeParking
Brake on page 134.
Be ready to apply the regular brake
immediately if the vehicle begins to move.
3. With the engine off, turn the ignition to ON,
but do not start the engine. Without applying
the regular brake, try to move the shift lever
out of PARK (P) with normal effort. If the shift
lever moves out of PARK (P), contact your
dealer/retailer for service.
509

Ignition Transmission Lock Check
While parked, and with the parking brake set,
try to turn the ignition to OFF in each shift lever
position.
The ignition should turn to OFF only when the
shift lever is in PARK (P).
The ignition key should come out only in OFF.
Contact your dealer/retailer if service is required.
Parking Brake and Automatic
Transmission Park (P) Mechanism Check
{CAUTION:
When you are doing this check, your
vehicle could begin to move. You or
others could be injured and property
could be damaged. Make sure there is
room in front of your vehicle in case it
begins to roll. Be ready to apply the
regular brake at once should the vehicle
begin to move.Park on a fairly steep hill, with the vehicle facing
downhill. Keeping your foot on the regular
brake, set the parking brake.
To check the parking brake’s holding ability:
With the engine running and the transmission in
NEUTRAL (N), slowly remove foot pressure
from the regular brake pedal. Do this until the
vehicle is held by the parking brake only.
To check the PARK (P) mechanism’s holding
ability: With the engine running, shift to
PARK (P). Then release the parking brake
followed by the regular brake.
Contact your dealer/retailer if service is required.
Underbody Flushing Service
At least every spring, use plain water to ush
any corrosive materials from the underbody.
Take care to clean thoroughly any areas where
mud and other debris can collect.
510

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the
service, and the type of services performed in the boxes provided. SeeMaintenance Requirements on
page 500. Any additional information fromOwner Checks and Services on page 507can be added on the
following record pages. You should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
514

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
515

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
516

Customer Assistance and Information....... 518
Customer Satisfaction Procedure............... 518
Online Owner Center................................. 521
Customer Assistance for Text Telephone
(TTY) Users........................................... 522
Customer Assistance Offices..................... 522
GM Mobility Reimbursement Program........ 523
Roadside Assistance Program................... 524
Courtesy Transportation............................. 527
Collision Damage Repair........................... 530
Reporting Safety Defects............................ 533
Reporting Safety Defects to the
United States Government..................... 533Reporting Safety Defects to the
Canadian Government............................ 534
Reporting Safety Defects to
General Motors...................................... 534
Service Publications Ordering
Information............................................. 535
Vehicle Data Recording and Privacy......... 536
Event Data Recorders............................... 537
OnStar...................................................... 538
Navigation System..................................... 538
Radio Frequency Identication (RFID)........ 538
Section 7 Customer Assistance Information
517

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to GMC. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by your
dealer’s sales or service departments. Sometimes,
however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the matter
has already been reviewed with the sales,
service or parts manager, contact the owner of the
dealership or the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without
further help, in the U.S., contact the GMC
Consumer Relations Manager by calling
1-800-GMC-8782 (1-800-462-8782, Customer
Assistance prompt). In Canada, contact General
Motors of Canada Customer Communication
by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give
the Customer Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
518

STEP THREE — Canadian Owners:In the event
that you do not feel your concerns have been
addressed after following the procedure outlined in
Steps 1 and 2, General Motors of Canada Limited
wants you to be aware of its participation in a
no-charge Mediation/Arbitration Program.
General Motors of Canada Limited has committed
to binding arbitration of owner disputes involving
factory-related vehicle service claims. The program
provides for the review of the facts involved by an
impartial third party arbiter, and may include an
informal hearing before the arbiter. The program is
designed so that the entire dispute settlement
process, from the time you le your complaint
to the nal decision, should be completed in
approximately 70 days. We believe our impartial
program offers advantages over courts in most
jurisdictions because it is informal, quick, and free
of charge.For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan
(CAMVAP), call toll-free 1-800-207-0685.
Alternatively, you can call the General Motors
Customer Communication Centre, 1-800-263-3777
(English), 1-800-263-7854 (French), or write to:
Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100
Your inquiry should be accompanied by your
Vehicle Identication Number (VIN).
520