mileage GMC ACADIA 2012 Owner's Manual

Black plate (24,1)GMC Acadia/Acadia Denali Owner Manual - 2012
1-24 In Brief
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate,
use cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-888-881-3302
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0801
As the owner of a new GMC, you
are automatically enrolled in the
Roadside Assistance program. See
Roadside Assistance Program
(U.S. and Canada) on page 13‑8
or Roadside Assistance Program
(Mexico) on page 13‑10 for more
information.
Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.

Black plate (13,1)GMC Acadia/Acadia Denali Owner Manual - 2012
Instruments and Controls 5-13
Speedometer
The speedometer shows the
vehicle's speed in either kilometers
per hour (km/h) or miles per
hour (mph).
Odometer
The odometer shows how far the
vehicle has been driven, in either
kilometers or miles.
This vehicle has a tamper-resistant
odometer. If the vehicle needs a
new odometer installed, the new
one is set to the mileage of the old
odometer. If this is not possible, it is
set at zero and a label is put on the
driver door to show the old mileage
reading.
Tachometer
The tachometer displays the
engine speed in revolutions per
minute (rpm).
Fuel Gauge
Metric
English
When the ignition is on, the fuel
gauge shows how much fuel is left
in the tank.
An arrow in the fuel gauge indicates
the side of the vehicle the fuel door
is on.
The gauge will first indicate empty
before the vehicle is out of fuel,
but the vehicle's fuel tank should
be filled soon.

Black plate (28,1)GMC Acadia/Acadia Denali Owner Manual - 2012
5-28 Instruments and Controls
If a low tire pressure condition is
detected by the system while
driving, a message advising you
add air to a specific tire will appear
in the display. SeeTire Pressure on
page 10‑44 andTire Messages on
page 5‑43 for more information.
If the tire pressure display shows
dashes instead of a value, there
may be a problem with your vehicle.
If this consistently occurs, see your
dealer for service.
COMPASS ZONE SETTING
This display will be available if
the vehicle has a compass.
See Compass on page 5‑6 for
more information.
COMPASS RECALIBRATION
This display will be available if
the vehicle has a compass.
See Compass on page 5‑6 for
more information.
Blank Display
This display shows no information.Trip/Fuel Menu Items
3(Trip/Fuel): Press this button
to scroll through the following menu
items:
ODOMETER
Press the trip/fuel button until
ODOMETER displays. This display
shows the distance the vehicle has
been driven in either kilometers (km)
or miles (mi). Pressing the trip
odometer reset stem will also
display the odometer.
To switch between English and
metric measurements, see “UNITS”
earlier in this section.
TRIP A and TRIP B
Press the trip/fuel button until
TRIP A or TRIP B displays. This
display shows the current distance
traveled in either kilometers (km) or
miles (mi) since the last reset for
each trip odometer. Both trip
odometers can be used at the same
time. Pressing the trip odometer
reset stem will also display the trip
odometers. Each trip odometer can be reset to
zero separately by pressing the
set/reset button or the trip odometer
reset stem while the desired trip
odometer is displayed.
The trip odometer has a feature
called retroactive reset. This can be
used to set the trip odometer to
the number of kilometers (miles)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retroactive reset feature,
press and hold the set/reset button
for at least four seconds. The trip
odometer will display the number of
kilometers (km) or miles (mi) driven
since the ignition was last turned on
and the vehicle was moving. Once
the vehicle begins moving, the trip
odometer will accumulate mileage.
For example, if the vehicle was
driven 8 km (5 mi) before it is started
again, and then the retroactive reset
feature is activated, the display will

Black plate (31,1)GMC Acadia/Acadia Denali Owner Manual - 2012
Instruments and Controls 5-31
Each trip odometer can be reset to
zero separately by pressing and
holding the trip odometer reset stem
while the desired trip odometer is
displayed.
The trip odometer has a feature
called the retroactive reset. This can
be used to set the trip odometer to
the number of kilometers (miles)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retroactive reset feature,
press and hold the trip odometer
reset stem for at least four seconds.
The trip odometer will display the
number of kilometers (km) or
miles (mi) driven since the ignition
was last turned on and the vehicle
was moving. Once the vehicle
begins moving, the trip odometer
will accumulate mileage.For example, if the vehicle was
driven 8 km (5 mi) before it is started
again, and then the retroactive reset
feature is activated, the display will
show 8 km (5 mi). As the vehicle
begins moving, the display will then
increase to 8.2 km (5.1 mi), 8.4 km
(5.2 mi), etc.
If the retroactive reset feature is
activated after the vehicle is started,
but before it begins moving, the
display will show the number of
kilometers (km) or miles (mi) driven
during the last ignition cycle.
OIL LIFE
To access this display, the vehicle
must be in P (Park). Press the trip
odometer reset stem until OIL LIFE
REMAINING displays. This display
shows an estimate of the oil's
remaining useful life. If you see
99% OIL LIFE REMAINING on the
display, that means 99% of thecurrent oil life remains. The engine
oil life system will alert you to
change the oil on a schedule
consistent with your driving
conditions.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
See
“CHANGE ENGINE OIL SOON”
under Engine Oil Messages on
page 5‑40. You should change the
oil as soon as you can. See Engine
Oil on page 10‑8. In addition to the
engine oil life system monitoring the
oil life, additional maintenance is
recommended in the Maintenance
Schedule in this manual. See
Maintenance Schedule on
page 11‑3 for more information.
Remember, you must reset the
OIL LIFE display yourself after each
oil change. It will not reset itself.

Black plate (4,1)GMC Acadia/Acadia Denali Owner Manual - 2012
10-4 Vehicle Care
Vehicle Checks
Doing Your Own
Service Work
{WARNING
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner manual procedures
and consult the service manual
for your vehicle before doing any
service work.If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see
Service
Publications Ordering Information
on page 13‑18.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Servicing the
Airbag-Equipped Vehicle on
page 3‑35.
Keep a record with all parts receipts
and list the mileage and the date
of any service work performed.
See Maintenance Records on
page 11‑14.
Hood
To open the hood, do the following:
1. Pull the hood release handle with this symbol on it. It is
located under the instrument
panel on the driver's side of the
vehicle.
2. At the front of the vehicle, pull up on the center of the hood,
and push the secondary hood
release to the right.
3. After you have partially lifted the hood, gas struts will
automatically take over to lift and
hold the hood in the fully open
position.

Black plate (10,1)GMC Acadia/Acadia Denali Owner Manual - 2012
10-10 Vehicle Care
Viscosity Grade
SAE 5W‐30 is the best viscosity
grade for the vehicle. Do not use
other viscosity grade oils such as
SAE 10W‐30, 10W‐40, or 20W‐50.
If in an area of extreme cold, where
the temperature falls below−20°F
(−29°C), an SAE 0W‐30 oil should
be used. An oil of this viscosity
grade will provide easier cold
starting for the engine at extremely
low temperatures. When selecting
an oil of the appropriate viscosity
grade, always select an oil that
meets the dexos1 specification or
equivalent. See “Specification”for
more information.
Engine Oil Additives/Engine
Oil Flushes
Do not add anything to the oil.
The recommended oils with the
dexos specification and displaying
the dexos certification mark are all
that is needed for good performance
and engine protection. Engine oil system flushes are not
recommended and could cause
engine damage not covered by the
vehicle warranty.
What to Do with Used Oil
Used engine oil contains certain
elements that can be unhealthy for
your skin and could even cause
cancer. Do not let used oil stay on
your skin for very long. Clean your
skin and nails with soap and water,
or a good hand cleaner. Wash or
properly dispose of clothing or rags
containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your
own oil, be sure to drain all the oil
from the filter before disposal. Never
dispose of oil by putting it in the
trash or pouring it on the ground,
into sewers, or into streams or
bodies of water. Recycle it by taking
it to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably.
For the oil life system to work
properly, the system must be reset
every time the oil is changed.
When the system has calculated
that oil life has been diminished,
it indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON message comes on.
Change the oil as soon as possible
within the next 1 000 km (600 mi).

Black plate (2,1)GMC Acadia/Acadia Denali Owner Manual - 2012
13-2 Customer Information
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE:Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager. STEP TWO:
If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership
without further help, in the U.S.,
call 1-800-462-8782. In Canada,
call General Motors of Canada
Customer Care Centre at
1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting GMC, remember
that your concern will likely be
resolved at a dealer's facility.
That is why we suggest following
Step One first.
STEP THREE
—U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filling out a court action, use of the
program is free of charge and your

Black plate (3,1)GMC Acadia/Acadia Denali Owner Manual - 2012
Customer Information 13-3
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto
Line Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.STEP THREE
—Canadian
Owners: In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada
Limited wants you to be aware of its
participation in a no-charge
Mediation/Arbitration Program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed
in approximately 70 days. We believe our impartial program
offers advantages over courts in
most jurisdictions because it is
informal, quick, and free of charge.
For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:
Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
The inquiry should be accompanied
by the Vehicle Identification
Number (VIN).

Black plate (4,1)GMC Acadia/Acadia Denali Owner Manual - 2012
13-4 Customer Information
Customer Satisfaction
Procedure (Mexico)
Did you get the Warranty Extension
Plan? This plan is recommended by
General Motors to supplement the
warranty included with the new
vehicle purchase.
See your dealer for details.
Customer Assistance
Procedure
Owner satisfaction and goodwill are
very important to your dealer and
General Motors.
Normally, any problem with the
transaction, sale, or usage of the
vehicle must be handled by your
dealer sales or service departments.However, we recognize that
despite the good intentions of all
parties involved, sometimes a
misunderstanding may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to your dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.
STEP TWO
If you are not satisfied, please
contact the general manager or your
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.STEP THREE
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
See Customer Assistance Offices
(U.S. and Canada) on page 13‑5
or Customer Assistance Offices
(Mexico) on page 13‑6.

Black plate (11,1)GMC Acadia/Acadia Denali Owner Manual - 2012
Customer Information 13-11
This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the GMC
Customer Assistance Center at
01-800-466-0801.
Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
GMC dealership. It is the
owner's responsibility for the
repair or replacement of the tire.
This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.
.*Emergency Messages:
Transmission of urgent phone
messages.
.*Emergency Calls: Call for
emergency services.
.*Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for GMC
dealers.
.Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provideservice. When the vehicle is
not accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.
If the vehicle cannot be received
by the nearest GMC dealer due
to scheduling conflicts, the
vehicle will be taken to a safe
place where it will remain for up
to 48 hours until it can be taken
to the dealer. If the storage costs
exceed the amount authorized,
the owner is responsible to pay
the difference at the time of
service. Contact Roadside
Assistance for more information
on authorized amounts.