emergency towing GMC ACADIA 2013 Owner's Manual

Black plate (17,1)Acadia/Acadia Denali Owner Manual - 2013 - crc2 - 12/11/12
Vehicle Care 10-17
WARNING (Continued)
Stop the engine if it overheats,
and get out of the vehicle until the
engine is cool.
SeeOverheated Engine
Protection Operating Mode on
page 10‑17 for information on
driving to a safe place in an
emergency.
If No Steam Is Coming from
the Engine Compartment
If an engine overheat warning is
displayed but no steam can be seen
or heard, the problem may not be
too serious. Sometimes the engine
can get a little too hot when the
vehicle:
.Climbs a long hill on a hot day.
.Stops after high-speed driving.
.Idles for long periods in traffic.
.Tows a trailer. If the overheat warning is displayed
with no sign of steam:
1. Turn the air conditioning off.
2. Turn the heater on to the highest
temperature and to the highest
fan speed. Open the windows as
necessary.
3. If in a traffic jam, shift to N (Neutral); otherwise, shift to
the highest gear while
driving —D (Drive) or L (Low).
If the temperature overheat gauge is
no longer in the overheat zone or an
overheat warning no longer
displays, the vehicle can be driven.
Continue to drive the vehicle slow
for about 10 minutes. Keep a safe
vehicle distance from the car in front
of you. If the warning does not come
back on, continue to drive normally.
If the warning continues, pull over,
stop, and park the vehicle
right away. If there is no sign of steam, idle the
engine for three minutes while
parked. If the warning is still
displayed, turn off the engine until it
cools down. Also, see
“Overheated
Engine Protection Operating Mode”
next in this section.
Overheated Engine
Protection
Operating Mode
This emergency operating mode lets
the vehicle be driven to a safe place
in an emergency situation. If an
overheated engine condition exists,
an overheat protection mode which
alternates firing groups of cylinders
helps prevent engine damage. In
this mode, there is a significant loss
in power and engine performance.
The temperature gauge indicates an
overheat condition exists. Driving
extended distances and/or towing a
trailer in the overheat protection
mode should be avoided.

Black plate (8,1)Acadia/Acadia Denali Owner Manual - 2013 - crc2 - 12/11/12
13-8 Customer Information
This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.
.*Emergency Messages:
Transmission of urgent phone
messages.
.*Emergency Calls: Call for
emergency services.
.*Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for GMC
dealers.
.Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provide
service. When the vehicle is not
accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.
If the vehicle cannot be received
by the nearest GMC dealer due
to scheduling conflicts, the
vehicle will be taken to a safe
place where it will remain for upto 48 hours until it can be taken
to the dealer. If the storage costs
exceed the amount authorized,
the owner is responsible to pay
the difference at the time of
service. Contact Roadside
Assistance for more information
on authorized amounts.
.*Trip Interruption: This service
is provided if you are prevented
from further usage of your
vehicle while traveling and it is
not possible for the nearest
GMC dealership to repair the
vehicle the same day, requiring
the vehicle to stay at the
dealership for a night or more.
If this happens, in addition to the
previously listed services and
prior to confirmation by the
dealership, you are entitled to
choose one of the following
alternatives, within the limits of
existing Roadside Assistance
program guidelines. If the costs
exceed the amount authorized

Black plate (12,1)Acadia/Acadia Denali Owner Manual - 2013 - crc2 - 12/11/12
13-12 Customer Information
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery:Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometres from where your
trip was started to qualify. General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service:
If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments (U.S. and
Canada)
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.

Black plate (15,1)Acadia/Acadia Denali Owner Manual - 2013 - crc2 - 12/11/12
Customer Information 13-15
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state‐of‐the‐art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use ofaftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(Mexico) on page 13‑7
orRoadside
Assistance Program (U.S. and
Canada) on page 13‑10.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.

Black plate (4,1)Acadia/Acadia Denali Owner Manual - 2013 - crc2 - 12/11/12
i-4 INDEX
Driving (cont'd)Vehicle Load Limits . . . . . . . . . . . . 9-9
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-5
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-4
E
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-50
Electrical System
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-28
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-28
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-34
Overload . . . . . . . . . . . . . . . . . . . 10-27
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Engine Air Cleaner/Filter . . . . . . . . . . . .10-11
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-16
Compartment Overview . . . . . . . 10-5
Coolant . . . . . . . . . . . . . . . . . . . . . 10-12 Engine (cont'd)
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-12
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 5-20
Cooling System . . . . . . . . . . . . . 10-12
Cooling System Messages . . . 5-33
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 10-6
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-20
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-17
Oil Life System . . . . . . . . . . . . . . . 10-9
Oil Messages . . . . . . . . . . . . . . . . . 5-34
Overheated Protection Operating Mode . . . . . . . . . . . 10-17
Overheating . . . . . . . . . . . . . . . . 10-16
Power Messages . . . . . . . . . . . . . 5-35
Pressure Light . . . . . . . . . . . . . . . . 5-21
Running While Parked . . . . . . . . 9-21
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-16
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-6
Equipment, Towing . . . . . . . . . . . . 9-48
Event Data Recorders . . . . . . . . 13-19
Extender, Safety Belt . . . . . . . . . . 3-22
Exterior Lamp Controls . . . . . . . . . 6-1
F
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Filter, Engine Air Cleaner . . . . . . . . . .10-11
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-57 Changing . . . . . . . . . . . . . . . . . . . 10-59
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-81
Fluid Automatic Transmission . . . . 10-10
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-20
Power Steering . . . . . . . . . . . . . 10-18
Washer . . . . . . . . . . . . . . . . . . . . . 10-18
Fog Lamps
Bulb Replacement . . . . . . . . . . . . . 6-4
Folding Mirrors . . . . . . . . . . . . . . . . 2-15
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated and Ventilated . . . . . . . . . 3-8