Onstar GMC ACADIA 2017 Owner's Manual

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 28
Seats and Restraints . . . . . . . . . . . 54
Storage . . . . . . . . . . . . . . . . . . . . . . . 107
Instruments and Controls . . . . . . 114
Lighting . . . . . . . . . . . . . . . . . . . . . . . 169
Infotainment System . . . . . . . . . . 178
Climate Controls . . . . . . . . . . . . . . 202
Driving and Operating . . . . . . . . . 209
Vehicle Care . . . . . . . . . . . . . . . . . . 281
Service and Maintenance . . . . . 367
Technical Data . . . . . . . . . . . . . . . . 381
Customer Information . . . . . . . . . 384
Reporting Safety Defects . . . . . . 394
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 397
Index . . . . . . . . . . . . . . . . . . . . 407

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Introduction 3
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.”
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
9: Airbag Readiness Light
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar®(if equipped)
$: Brake System Warning Light
":Charging System
I: Cruise Control
`:Do Not Puncture
^:Do Not Service
B:Engine Coolant Temperature
O:Exterior Lamps
_: Flame/Fire Prohibited
#:Fog Lamps
.:Fuel Gauge
+: Fuses
3:Headlamp High/Low-Beam
Changer
j: LATCH System Child Restraints
*:Malfunction Indicator Lamp
::Oil Pressure
g:Outside Power Foldaway
Mirrors

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
20 In Brief
Satellite Radio
If equipped, a SiriusXM®satellite
radio tuner and a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
Refer to:
. www.siriusxm.com or call
1-888-601-6296 (U.S.).
. www.siriusxm.ca or call
1-877-438-9677 (Canada).
See Satellite Radio 0183.
Portable Audio Devices
This vehicle has a 3.5 mm (1/8 in)
auxiliary input and two USB ports in
the center stack. External devices
such as iPods
®, MP3 players, and
USB storage devices may be
connected.
See Auxiliary Devices 0191 and
USB Port 0186.
Bluetooth®
The Bluetooth®system allows users
with a Bluetooth-enabled mobile
phone to make and receive
hands-free calls using the vehicle
audio system and controls.
The Bluetooth-enabled mobile
phone must be paired with the
in-vehicle Bluetooth system before it
can be used in the vehicle. Not all
phones will support all functions.
See Bluetooth (Overview) 0192 or
Bluetooth (Infotainment
Controls) 0193.
Steering Wheel Controls
If equipped, some audio controls
can be adjusted at the steering
wheel.
g:For vehicles with OnStar®or a
Bluetooth®system, press to interact
with those systems. See OnStar
Overview 0397 or“Bluetooth
(Overview)” in the infotainment
manual.
i: Press to reject an incoming
call or end a current call. Press to
mute or unmute the infotainment
system when not on a call.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Keys, Doors, and Windows 29
The key, inside the Remote Keyless
Entry (RKE) transmitter, is used for
the driver door.
To remove the key, press the button
near the bottom of the transmitter,
and pull the key out. Never pull the
key out without pressing the button.
If it becomes difficult to turn the key,
inspect the key blade for debris.
See your dealer if a new key is
needed.
Contact Roadside Assistance if
locked out of the vehicle. See
Roadside Assistance
Program0388.
With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See OnStar
Overview 0397.
Remote Keyless Entry
(RKE) System
See Radio Frequency
Statement 0394.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle. .
Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the
transmitter is within 1 m (3 ft). See
“Keyless Access Operation”
following.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Keep in mind that other conditions,
such as those previously stated, can
impact the performance of the
transmitter.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
116 Instruments and Controls
Steering Wheel Controls
If equipped, some audio controls
can be adjusted at the steering
wheel.
g:For vehicles with OnStar®or a
Bluetooth®system, press to interact
with those systems. See OnStar
Overview 0397 or“Bluetooth
(Overview)” in the infotainment
manual.
i: Press to reject an incoming
call or end a current call. Press to
mute or unmute the infotainment
system when not on a call.
oorp: Press to go to the
previous or next menu option.
worx: Press to go to the next or
previous selection.
V: Press to select a highlighted
menu option.
The favorite and volume switches
are on the back of the steering
wheel.
1. Favorite: When on a radio source, press to select the next
or previous favorite. When on a
media source, press to select
the next or previous track. 2. Volume: Press to increase or
decrease the volume.
Heated Steering Wheel
(:If equipped, press to turn it on or
off. A light next to the button
displays when the feature is
turned on.
The steering wheel takes about
three minutes to start heating.
Horn
Pressaon the steering wheel pad
to sound the horn.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
120 Instruments and Controls
4. Press the MENU knob to go tothe next value. After the last
value is selected, the system
will update and return to the
Settings menu. Press
oBACK
to go to the last menu and
save the changes.
Auto Set requires an OnStar
subscription.
If auto timing is set, the time
displayed on the clock may not
update immediately when driving
into a new time zone.
To set the clock display:
1. Select SETTINGS from the Home Page, then select Time
and Date.
2. Select Clock Display.
3. Turn the MENU knob to Off or On.
4. Press the MENU knob to select.
Press
oBACK to go to the last
menu and save the changes.
Uplevel Radio Using
Touchscreen Controls
The infotainment system controls
are used to access the time and
date settings through the menu
system. See “Using the System”
under “Introduction” in the
infotainment manual.
To set the time:
1. Touch SETTINGS from the Home Page, then touch Time
and Date.
2. Touch Set Time and touch
«
orªto increase or decrease
hours, minutes, and AM or PM.
Touch 12–24 Hr for 12 or
24 hour clock.
3. Touch
}to go back to the
previous menu.
Auto Set requires an OnStar
subscription.
If auto timing is set, the time
displayed on the clock may not
update immediately when driving
into a new time zone. To set the date:
1. Touch SETTINGS from the Home Page, then touch Time
and Date.
2. Touch Set Date and touch
«
orªto increase or decrease
month, day, or year.
3. Touch
}to go back to the
previous menu.
To set the clock display:
1. Touch SETTINGS and touch Time and Date.
2. Touch Clock Display and touch OFF or ON to turn the clock
display off or on.
3. Touch
}to go back to the
previous menu.
The clock settings can also be
accessed by touching the time
display, then touching Set.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Infotainment System 181
.USB/Music/Pictures: Press
to go to the next content.
Press and hold to fast
forward.
5.
5
. Press and release to
access the phone screen,
answer an incoming call,
or access the device home
screen.
Home Page
Touchscreen Buttons
Touchscreen buttons show on the
screen when available. When a
function is unavailable, the button
may gray out. When a function is
selected, the button may highlight.
Home Page Features
Press{to go to the Home Page.
Audio : Touch to select AM, FM,
SiriusXM
®(if equipped), USB/iPod/
Bluetooth Audio, or AUX.
Gallery : Touch to view a picture.
Phone : Touch to activate the
phone features (if equipped). See
Bluetooth (Overview) 0192 or
Bluetooth (Infotainment
Controls) 0193.
Projection : Touch to access
supported (Android Auto/CarPlay)
devices when connected. See USB
Port 0186.
Settings : Touch to access the
Personalization menu. See Vehicle
Personalization 0157. OnStar :
If equipped, touch to
access the OnStar menu. See
OnStar Overview 0397.
Operation
Radio Controls
The infotainment system is operated
by using the pushbuttons, menus
shown on the display, and steering
wheel controls.
Turning the System On or Off
O:Press to turn the radio on.
Press and hold to turn the radio off.
Automatic Switch-Off
If the infotainment system has been
turned on after the ignition is turned
off, the system will turn off
automatically after 10 minutes.
Volume Control
O: Turn to increase or decrease.
Press when the system is on to
mute and unmute the system.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Infotainment System 185
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as mobile
phone chargers, vehicle
convenience accessories, and
external electronic devices are
plugged into the accessory power
outlet. If there is interference or
static, unplug the item from the
accessory power outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can occur when
things like storms and power linesinterfere with radio reception. When
this happens, try reducing the treble
on the radio.
SiriusXM®Satellite Radio
Service
SiriusXM Satellite Radio Service
gives digital radio reception from
coast to coast in the 48 contiguous
United States, and in Canada. Just
as with FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Multi-Band Antenna
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for the AM-FM radio, OnStar,
the SiriusXM Satellite Radio Service
System, and GPS (Global
Positioning System), if the vehicle
has these features. Keep the
antenna clear of obstructions for
clear reception.
If the vehicle has a sunroof, and it is
open, reception can also be
affected.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
Infotainment System 193
functions and not all phones work
with the Bluetooth system. In the
U.S. and Canada, see
www.gm.com/bluetooth for more
information about compatible
phones.
The Bluetooth system range can be
up to 9.1 m (30 ft).
There may be restrictions on using
Bluetooth wireless technology in
some locations.
Due to the variety of Bluetooth
devices and their firmware versions,
the device may respond differently
when performing over Bluetooth.
On a current phone call, an image
of the current contact from the
phone's contact list may be
displayed. Not all phones are
compatible with this feature.
Refer to the cell phone
manufacturer’s user guide for
questions about the phone's
Bluetooth functionality.Bluetooth Controls
If equipped with Bluetooth capability,
use the buttons on the infotainment
system and the steering wheel to
operate the system.
Steering Wheel Controls
See Steering Wheel Controls 0116.
Bluetooth (Infotainment
Controls)
To use infotainment controls to
access the menu system, see
Overview 0180.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
your cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls will be
made using OnStar Hands-Free
Calling, if available. See OnStar
Overview 0397. Pairing Information
.
A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
. Up to 10 cell phones can be
paired to the Bluetooth system.
. The pairing process is disabled
when the vehicle is moving.
. Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
. Only one paired cell phone can
be connected to the Bluetooth
system at a time.
. If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired.
When the Bluetooth device and
infotainment system are
successfully paired, the phone book
is downloaded automatically. This is
dependent on the type of phone
paired. If the automatic download

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9803770) - 2017 - crc - 7/12/16
194 Infotainment System
does not occur, proceed with the
phone book download on the
phone.
Pairing a Phone–SSP and No
Paired Device
When there is no paired device on
the infotainment system and Simple
Secure Pairing (SSP) is supported:
1. Press
{.
2. Touch PHONE, or press
gon
the steering wheel without
OnStar.
3. Touch Search Device.
4. Touch the desired device to pair on the searched list
screen.
5. Touch Yes on the pop-up screen of the Bluetooth device
and infotainment system.
6. When the Bluetooth device and infotainment system are
successfully paired, the phone
screen is displayed on the
infotainment system. Pairing a Phone
–SSP and Paired
Device
When a paired device is on the
infotainment system and SSP is
supported:
1. Press
{.
2. Touch SETTINGS.
3. Touch Bluetooth, then Device Management.
4. Touch the desired device to pair. When the Bluetooth
device and infotainment system
are successfully paired,
Z/5
is displayed on the pair device
screen. If no desired device is
available go to Step 5.
5. Touch Search Device to search for the desired device.
6. Touch the desired device to pair on the searched list
screen.
7. Touch Yes on the pop-up screen of the Bluetooth device
and infotainment system.
. The connected phone is
highlighted by
5. .
Z/5indicates the hands-free
and phone music functions are
enabled.
.
5indicates only the hands-free
function is enabled.
.
Zindicates only Bluetooth
music is enabled.
Pairing a Phone –No SSP and No
Paired Device
When there is no paired device on
the infotainment system and SSP is
not supported:
1. Press
{.
2. Touch PHONE, or press
gon
the steering wheel without
OnStar.
3. Touch Search Device.
4. Touch the desired device to pair on the searched list
screen.
5. Input the Personal Identification Number (PIN)
code (default: 1234) to the
Bluetooth device. When the
Bluetooth device and