Service mode GMC ACADIA 2018 User Guide

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
204 Climate Controls
Maintenance
Passenger Compartment
Air Filter
The filter reduces the dust, pollen,
and other airborne irritants from
outside air and inside air when in
recirculation mode.
The filter should be replaced as part
of routine scheduled maintenance.
SeeMaintenance Schedule 0369.
1. Open the glove box completely. 2. Disconnect the glove box door
dampener arm from the glove
box door assembly.
3. Squeeze both sides of the glove box door to open beyond
the stops.
4. Release the retainer clipsholding the service door. Open
the service door (1) slightly and
slide toward the center of the
vehicle to disengage the hinge.
Remove the old air filter (2).
5. Install the new air filter.
6. Reattach the service door and close. 7. Reverse the steps to reinstall
the glove box.
See your dealer if additional
assistance is needed.
Service
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system
should only be serviced by trained
and certified technicians. The air
conditioning evaporator should
never be repaired or replaced by
one from a salvage vehicle.
It should only be replaced by a new
evaporator to ensure proper and
safe operation.
During service, all refrigerants
should be reclaimed with proper
equipment. Venting refrigerants
directly to the atmosphere is harmful
to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite,
or other health-based concerns.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
214 Driving and Operating
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, steering,
suspension, wheels, tires, and
exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance service
is required. SeeMaintenance
Schedule 0369.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep-standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.
Allow extra following distance.
. Pass with caution.
. Keep windshield wiping
equipment in good shape.
. Keep the windshield washer fluid
reservoir filled.
. Have good tires with proper
tread depth. See Tires0314.
. Turn off cruise control.
. Activate All-Wheel Drive (AWD)
mode. See Driver Mode Control
0 238.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
Driving and Operating 223
ON/RUN/START (Green Indicator
Light) :This mode is for driving and
starting. With the ignition off, and
the brake pedal applied, pressing
the button once will place the
ignition system in ON/RUN/START.
Once engine cranking begins,
release the button. Engine cranking
will continue until the engine starts.
See Starting the Engine 0223. The
ignition will then remain in ON/RUN.
Service Mode
This power mode is available for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. With the vehicle off, and
the brake pedal not applied,
pressing and holding the button for
more than five seconds will place
the vehicle in Service Mode. The
instruments and audio systems will
operate as they do in ON/RUN, but
the vehicle will not be able to be
driven. The engine will not start in
Service Mode. Press the button
again to turn the vehicle off.Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See Add-On Electrical Equipment
0 278.
Starting Procedure
1. With the Keyless Access
system, the RKE transmitter
must be in the vehicle. Press
ENGINE START/STOP with the
brake pedal applied. When the
engine begins cranking, let go
of the button.
The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it.
If the RKE transmitter is not in
the vehicle, if there is
interference, or if the RKE
battery is low, the Driver
Information Center (DIC) will
display a message.
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
(Continued)

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
Driving and Operating 231
Caution
A transmission hot message may
display if the automatic
transmission fluid is too hot.
Driving under this condition can
damage the vehicle. Stop and idle
the engine to cool the automatic
transmission fluid. This message
clears when the transmission fluid
has cooled sufficiently.
D : This position is for normal
driving. If more power is needed for
passing, press the accelerator
pedal down.
Caution
If the vehicle does not shift gears,
the transmission could be
damaged. Have the vehicle
serviced right away.
If the vehicle is stopped on a hill,
with your foot off the brake pedal,
the vehicle may roll. This is normal
and is due to the torque converter designed to improve fuel economy
and performance. Use the brake to
hold the vehicle on a hill. Do not use
the accelerator pedal.
L :
This position gives you access
to gear ranges. This provides more
engine braking but lower fuel
economy than D (Drive). You can
use it on very steep hills, or in deep
snow or mud. See Manual Mode
0 231.
Operating Modes : The
transmission may operate in a lower
gear than normal to improve vehicle
performance. The engine speed
may be higher and there may be an
increase in noise during the
following conditions:
. When climbing a grade.
. When driving downhill.
. When driving in hot
temperatures, or at high altitude.
Manual Mode
Electronic Range Select
(ERS) Mode
ERS mode allows you to choose the
top-gear limit of the transmission
and the vehicle's speed while
driving downhill or towing a trailer.
The vehicle has an electronic shift
position indicator within the
instrument cluster. When using the
ERS mode a number will display
next to the L, indicating the highest
gear available for the range
selected.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
262 Driving and Operating
moderately or brake hard. This can
help to avoid some very low speed
pedestrian crashes or reduce
pedestrian injury. FPB can
automatically brake to detected
pedestrians between 8 km/h (5 mph)
and 80 km/h (50 mph). Automatic
braking levels may be reduced
under certain conditions, such as
higher speeds.
If this happens, Automatic Braking
may engage the Electric Parking
Brake (EPB) to hold the vehicle at a
stop. Release the EPB. A firm press
of the accelerator pedal will also
release Automatic Braking and
the EPB.
{Warning
FPB may alert or automatically
brake the vehicle suddenly in
situations where it is unexpected
and undesired. It could falsely
alert or brake for objects similar in
shape or size to pedestrians,
including shadows. This is normal(Continued)
Warning (Continued)
operation and the vehicle does
not need service. To override
Automatic Braking, firmly press
the accelerator pedal, if it is safe
to do so.
Automatic Braking can be disabled
through vehicle personalization. See
“Front Pedestrian Detection” in
“Collision/Detection Systems” under
Vehicle Personalization 0152.
{Warning
Using the Front Pedestrian
Braking system while towing a
trailer could cause you to lose
control of the vehicle and crash.
Turn the system to Alert or Off
when towing a trailer.
Cleaning the System
If FPB does not seem to operate
properly, cleaning the outside of the
windshield in front of the rearview
mirror may correct the issue.
Side Blind Zone
Alert (SBZA)
If equipped, the SBZA system is a
lane-changing aid that assists
drivers with avoiding crashes that
occur with moving vehicles in the
side blind zone (or spot) areas.
When the vehicle is in a forward
gear, the left or right side mirror
display will light up if a moving
vehicle is detected in that blind
zone. If the turn signal is activated
and a vehicle is also detected on
the same side, the display will flash
as an extra warning not to change
lanes. Since this system is part of
the Lane Change Alert (LCA)
system, read the entire LCA section
before using this feature.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
Driving and Operating 277
becomes separated from the hitch.
Always leave just enough slack so
the rig can turn. Never allow safety
chains to drag on the ground.
Trailer Brakes
A loaded trailer that weighs more
than 450 kg (1,000 lb) must be
equipped with its own brake system,
with brakes working on all axles.
Trailer braking equipment
conforming to Canadian Standards
Association (CSA) requirement
CAN3-D313, or its equivalent, is
recommended.
State and local regulations may also
require the trailer to have its own
braking system if loaded above a
certain threshold. These
requirements vary from state to
state.
Be sure to read and follow the
instructions for the trailer brakes so
they are installed, adjusted, and
maintained properly.Because the vehicle has antilock
brakes, do not tap into the vehicle's
hydraulic brake system. If you do,
both brake systems will not work
well, or at all.Trailer Wiring Harness
Basic Trailer Wiring
The trailer wiring harness, with a
seven-pin connector, is located at
the rear of the vehicle and is tied to
the vehicle's frame. The harness
connector can be plugged into a
seven-pin universal heavy-duty
trailer connector available through
your dealer.
Use only a round, seven-wire
connector with flat blade terminals
meeting SAE J2863 specifications
for proper electrical connectivity.
The seven-wire harness contains
the following trailer circuits:
.
Yellow/Gray: Stop/Turn
Signal Left
. Green/Violet: Stop/Turn Signal
Right
. Gray/Brown: Parking Lamps .
White/Green: Back-up Lamps
. Red/Green: Back-up Lamps
. Black: Ground
. Blue: Electric Brake*
*The fuse for this circuit is installed
in the underhood electrical center,
but the wires are not connected.
They should be connected by your
dealer or a qualified service center.
If the back-up lamp circuit is not
functional, contact your dealer.
If a remote (non-vehicle) battery is
being charged, turn the Tow/Haul
Mode knob on the center console.
This will boost the vehicle system
voltage and properly charge the
battery. If the trailer is too light for
Tow/Haul Mode, turn on the
headlamps (non-HID only) as a
second way to boost the vehicle
system and charge the battery.
Electric Trailer Brake Control
Wiring Provisions
These wiring provisions for an
electric trailer brake controller are
included with the vehicle as part of

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
Vehicle Care 327
The TPMS will not activate the tire
fill alert properly under the following
conditions:
.There is interference from an
external device or transmitter.
. The air pressure from the
inflation device is not sufficient
to inflate the tire.
. There is a malfunction in
the TPMS.
. There is a malfunction in the
horn or turn signal lamps.
. The identification code of the
TPMS sensor is not registered to
the system.
. The battery of the TPMS sensor
is low.
If the tire fill alert does not operate
due to TPMS interference, move the
vehicle about 1 m (3 ft) back or
forward and try again. If the tire fill
alert feature is not working, use a
tire pressure gauge.TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or
more of the TPMS sensors. The
TPMS sensor matching process
should also be performed after
replacing a spare tire with a road
tire containing the TPMS sensor.
The malfunction light and the DIC
message should go off at the next
ignition cycle. The sensors are
matched to the tire/wheel positions,
using a TPMS relearn tool, in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear
tire. See your dealer for service or
to purchase a relearn tool. A TPMS
relearn tool can also be purchased.
See Tire Pressure Monitor Sensor
Activation Tool at
www.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657). There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Place the vehicle in Service Mode. See Ignition Positions
0 221.
3. Make sure the Tire Pressure info page option is turned on.
The info pages on the DIC can
be turned on and off through
the Options menu.
See Driver Information Center
(DIC) (Base and Midlevel)
0 145 orDriver Information
Center (DIC) (Uplevel) 0148.
4. Use the DIC controls on the right side of the steering wheel
to scroll to the Tire Pressure
screen under the DIC
info page.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
380 Technical Data
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 380
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . . 380
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . . 381
Engine Drive Belt Routing . . . . 383
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the driver side of the vehicle. It can
be seen through the windshield from
outside. The Vehicle Identification
Number (VIN) also appears on the
Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement parts. See
“Engine Specifications”
under Capacities and Specifications
0 381 for the vehicle's engine code.
Service Parts
Identification Label
There may be a label in the rear
compartment, under the load floor,
inside the cargo storage shelf unit,
that contains the following
information:
.
Vehicle Identification
Number (VIN)
. Model designation
. Paint information
. Production options and special
equipment
If there is no label, there is a
barcode on the certification label on
the center (B) pillar to scan for this
same information.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
388 Customer Information
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-888-881-3302; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle's powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
GMC reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
GMC reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349114) - 2018 - crc - 9/21/17
Customer Information 393
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 084.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner
’s Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner ’s Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00 –
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Without Pouch: Owner ’s
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