service GMC ACADIA 2019 Owner's Manual

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146149) - 2019 - crc - 7/30/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 28
Seats and Restraints . . . . . . . . . . . 55
Storage . . . . . . . . . . . . . . . . . . . . . . . . 111
Instruments and Controls . . . . . . 118
Lighting . . . . . . . . . . . . . . . . . . . . . . . 164
Infotainment System . . . . . . . . . . 173
Climate Controls . . . . . . . . . . . . . . 198
Driving and Operating . . . . . . . . . 205
Vehicle Care . . . . . . . . . . . . . . . . . . 284
Service and Maintenance . . . . . 373
Technical Data . . . . . . . . . . . . . . . . 386
Customer Information . . . . . . . . . 390
Reporting Safety Defects . . . . . . 400
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 404
Connected Services . . . . . . . . . . . 412
Index . . . . . . . . . . . . . . . . . . . . 416

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146149) - 2019 - crc - 7/30/18
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, GMC, the
GMC Truck Emblem, ACADIA, and
DENALI are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada,
substitute the name“General
Motors of Canada Company” for
GMC wherever it appears in this
manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner
’s manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante: Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Litho in U.S.A.
Part No. 84139730 B Second Printing©2018 General Motors LLC. All Rights Reserved.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146149) - 2019 - crc - 7/30/18
Introduction 3
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
R: Fuse Block Cover Lock
Location
+: Fuses
j:ISOFIX/LATCH System Child
Restraints

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146149) - 2019 - crc - 7/30/18
12 In Brief
Memory Features
If equipped, memory seats allow two
drivers to save and recall their
unique seat positions for driving the
vehicle, and a shared exit position
for getting out of the vehicle. Other
feature positions may also be
saved, such as power mirrors and
power steering wheel, if equipped.
Memory positions are linked to RKE
transmitter 1 or 2 for automatic
memory recalls.
Before saving, adjust all available
memory feature positions. Turn the
ignition on and then press and
release SET; a beep will sound.Then immediately press and hold 1,
2, or
B(Exit) until two beeps
sound. To manually recall these
positions, press and hold 1, 2, or
B
until the saved position is reached.
When Auto Memory Recall is
enabled in vehicle personalization,
positions previously saved to
memory buttons 1 and 2 are
recalled when the ignition is
changed from off to on or ACC/
ACCESSORY.
When Easy Exit Options is enabled
in vehicle personalization, the
feature automatically recalls the
previously saved exit position when
exiting the vehicle.
Memory adjustments may not be
available upon delivery or after
service until steps in “Saving
Memory Positions” section are
performed. See Memory Seats061.
Second Row Seats
The second row seat can be folded
to access the third row. Pull the
handle on top of the seat forward
and pull the seat forward.
The second row seatbacks can be
folded forward. See Rear Seats
0 66.
Third Row Seats
The third row seatbacks can be
folded forward. See Third Row
Seats 070.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146149) - 2019 - crc - 7/30/18
In Brief 19
Vehicle Features
Infotainment System
The base radio with infotainment
display controls information is
included in this manual. See the
infotainment manual for information
on the uplevel radios, audio players,
phone, navigation system, Rear
Seat Entertainment (RSE), and
voice or speech recognition,
if equipped.
Radio(s)
{
:
. Press to go to the Home Page.
O:
. Press to turn the power on.
. Press and hold to turn the
power off.
. Press to mute/unmute the
system when on.
. Turn to decrease or increase the
volume.
7:
. Radio: Press and release to fast
seek the previous strongest
station or channel.
. USB/Music/Pictures: Press to go
to the previous content. Press
and hold to fast rewind.
6:
. Radio: Press and release to fast
seek the next strongest station
or channel.
. USB/Music/Pictures: Press to go
to the next content. Press and
hold to fast forward.
v:
. Press and release to access the
phone screen, answer an
incoming call, or access the
device home screen.
See Overview 0175.
Satellite Radio
If equipped, a SiriusXM satellite
radio tuner and a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
Refer to:
.
www.siriusxm.com or call
1-888-601-6296 (U.S.).
. www.siriusxm.ca or call
1-877-438-9677 (Canada).
See Satellite Radio 0179.
Portable Audio Devices
This vehicle has a 3.5 mm (1/8 in)
auxiliary input and may have two
USB ports in the center stack.
External devices such as iPods
®,
MP3 players, and USB storage
devices may be connected.
See Auxiliary Devices 0187 and
USB Port 0181.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146149) - 2019 - crc - 7/30/18
Keys, Doors, and Windows 29
The key, inside the Remote Keyless
Entry (RKE) transmitter, is used for
the driver door.
To remove the key, press the button
near the bottom of the transmitter,
and pull the key out. Never pull the
key out without pressing the button.
If it becomes difficult to turn the key,
inspect the key blade for debris.
See your dealer if a new key is
needed.
Contact Roadside Assistance if
locked out of the vehicle. See
Roadside Assistance Program
0394.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0404.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 400. If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
.
Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless
Access Operation” following.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146149) - 2019 - crc - 7/30/18
44 Keys, Doors, and Windows
Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle,
it indicates that the system is
reacting to excess weight on the
liftgate or a possible support strut
failure. A repetitive chime will sound
while the falling liftgate detection
feature is operating. Remove any
excess weight. If the liftgate
continues to automatically close
after opening, see your dealer for
service before using the power
liftgate.
Interfering with the power liftgate
motion or manually closing the
liftgate too quickly after power
opening may resemble a support
strut failure. This could also activate
the falling liftgate detection feature.
Allow the liftgate to complete its
operation and wait a few seconds
before manually closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
the liftgate will automatically reverse
direction and move a short distanceaway from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
After removing the obstructions,
manually close the liftgate which will
allow normal power operation
functions to resume.
If the vehicle is locked while the
liftgate is closing, and an obstacle is
encountered that prevents the
liftgate from completely closing, the
horn will sound as an alert that the
liftgate did not close.
Pinch sensors are on the side
edges of the liftgate. If an object is
caught between the liftgate and the
vehicle and presses against a
sensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually.
Setting the 3/4 Mode
To change the position the liftgate
stops at when opening:
1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing
any liftgate button. Manually
adjust the liftgate position if
needed.
3. Press and hold
lnext to the
pull cup on the outside of the
liftgate until the turn signals
flash and a beep sounds. This
indicates the setting has been
recorded.
The liftgate cannot be set below a
minimum programmable height.
If there is no light flash or sound,
then the height adjustment may be
too low.
Manual Operation
Select OFF to manually operate the
liftgate. See “Manual Liftgate” at the
beginning of this section.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146149) - 2019 - crc - 7/30/18
48 Keys, Doors, and Windows
If the alarm system has been
activated, a message will appear on
the Driver Information Center (DIC).
Immobilizer
SeeRadio Frequency Statement
0 400.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off.
The immobilization system is
disarmed when the ignition is on or
in ACC/ACCESSORY and a valid
transmitter is present in the vehicle.
The security light, in the instrument
cluster, comes on if there is a
problem with arming or disarming
the theft-deterrent system.
The system has one or more RKE
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
RKE transmitter will start the
vehicle. If the transmitter is ever
damaged, you may not be able to
start your vehicle.
When trying to start the vehicle, the
security light may come on briefly
when the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the vehicle will not change ignition
modes (ACC/ACCESSORY, on, off),
and the RKE transmitter appears to
be undamaged, try another
transmitter. Or, you may try placing
the transmitter in the transmitter
pocket located in the center
console. See Remote Keyless Entry
(RKE) System Operation 029. If the ignition mode will not change
with the other transmitter or in the
transmitter pocket, your vehicle
needs service. If the ignition does
change modes, the first transmitter
may be faulty. See your dealer who
can service the theft-deterrent
system and have a new RKE
transmitter programmed to the
vehicle.
It is possible for the immobilizer
system to learn new or replacement
RKE transmitters. Up to eight
transmitters can be programmed for
the vehicle. To program additional
transmitters, see
“Programming
Transmitters to the Vehicle” under
Remote Keyless Entry (RKE)
System Operation 029.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146149) - 2019 - crc - 7/30/18
62 Seats and Restraints
Memory adjustments may not be
available upon delivery or after
service until steps in“Saving
Memory Positions” section are
performed.
Vehicle Personalization Settings
. To have the Auto Memory Recall
movement begin when the
vehicle is started, select the
Settings menu, then Vehicle,
then Comfort and Convenience,
and then Auto Memory Recall.
Select On or Off. See “Auto
Memory Recall” later in this
section.
. To begin Easy Exit Recall
movement when the ignition is
turned off and the driver door is
opened, or when the ignition is
turned off with the driver door
already opened, select the
Settings menu, then Vehicle,
then Comfort and Convenience,
and then Easy Exit Options.
Select On or Off. See “Easy Exit
Recall” later in this section. .
See Vehicle Personalization
0 152 for additional setting
information.
Identifying Driver Number
To identify the driver number: 1. Start the vehicle with a different key or RKE transmitter. The
DIC should display the driver
number; 1 or 2. Turn the
ignition off and remove the key
or RKE transmitter from the
vehicle.
2. Start the vehicle with the initial key or RKE transmitter. The
DIC should display the other
driver number not shown in
Step 1.
Saving Memory Positions
Read these instructions completely
before saving memory positions.
To save preferred driving positions
1 and 2: 1. Turn the ignition on or to ACC/ ACCESSORY.
A DIC welcome message may
indicate driver number 1 or 2. 2. Adjust all available memory
features to the desired driving
position.
3. Press and release SET; a beep will sound.
4. Immediately press and hold the 1 or 2 memory button matching
the above DIC welcome
message until two beeps
sound.
If too much time passes
between releasing SET and
pressing 1, the memory
position will not be saved and
two beeps will not sound.
Repeat Steps 3 and 4.
1 or 2 corresponds to the driver
number. See “Identifying Driver
Number” previously in this
section.
5. Repeat Steps 1–4 for a second driver using 1 or 2.
To save the position for
Band
easy exit features, repeat Steps 1–4
using
B. This saves the position
for getting out of the vehicle.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12146149) - 2019 - crc - 7/30/18
64 Seats and Restraints
To stop Easy Exit Recall movement,
press any of the following memory
controls:
.Power seat
. Memory SET, 1, 2, or
B
.Power mirror, with the driver or
passenger side mirror selected
. Power steering wheel,
if equipped
Obstructions
If something has blocked the driver
seat and/or power steering wheel
while recalling a memory position,
the recall may stop. Remove the
obstruction and try the recall again.
If the memory position still does not
recall, see your dealer for service.
Heated and Ventilated
Front Seats
{Warning
If temperature change or pain to
the skin cannot be felt, the seat
heater may cause burns. To
reduce the risk of burns, use care
when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.
Heated and Ventilated Seat
Buttons Shown, Heated Seat Buttons Similar
If equipped, the buttons are near the
climate controls on the center stack.
To operate, the engine must be
running.
Press
Ior+, if available, to heat
the driver or passenger
seatback only.
Press
Jorzto heat the driver or
passenger cushion and seatback.