infotainment system GMC ACADIA LIMITED 2017 User Guide

GMC Acadia Limited Owner Manual (GMNA-Localizing-U.S.-10283134) -
2017 - crc - 3/30/16
304 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 304
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 306
Customer Assistance for Text Telephone (TTY) Users . . . . . 307
Online Owner Center . . . . . . . . . 307
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 308
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 308
Scheduling Service Appointments . . . . . . . . . . . . . . . 310
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 310
Collision Damage Repair . . . . . 311
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 313
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 314
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 315 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 315
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 315
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 316
Event Data Recorders . . . . . . . . 316
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 317
Infotainment System . . . . . . . . . . 317
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

GMC Acadia Limited Owner Manual (GMNA-Localizing-U.S.-10283134) -
2017 - crc - 3/30/16
Customer Information 317
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional
Information 0323.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

GMC Acadia Limited Owner Manual (GMNA-Localizing-U.S.-10283134) -
2017 - crc - 3/30/16
330 Index
ControlTraction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 184
Control of a Vehicle . . . . . . . . . . . . . 162
Convenience Net . . . . . . . . . . . . . . . . 95
Convex Mirrors . . . . . . . . . . . . . . . . . . 36
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 219
Engine Temperature Gauge . . 106
Engine TemperatureWarning Light . . . . . . . . . . . . . . . .113
Cooling System . . . . . . . . . . . . . . . . . 218 Engine Messages . . . . . . . . . . . . 125
Courtesy Lamps . . . . . . . . . . . . . . . . 146
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 310
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Engine . . . . . . . . . . . . . . . . . . . . . . . . 213
Cruise Control . . . . . . . . . . . . . . . . . . 186 Light . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Messages . . . . . . . . . . . . . . . . . . . . 124
Cupholders . . . . . . . . . . . . . . . . . . . . . . 92
Customer Assistance . . . . . . . . . . . 307 Offices . . . . . . . . . . . . . . . . . . . . . . . . 306
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 307 Customer Information
Service Publications
Ordering Information . . . . . . . . 313
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 304
D
Damage Repair, Collision . . . . . . . 311
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 317
OnStar . . . . . . . . . . . . . . . . . . . . . . . 317
Data Recorders, Event . . . . . . . . . 316
Daytime Running Lamps/ Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . . . 144
Defensive Driving . . . . . . . . . . . . . . . 161
Delayed Entry Lighting . . . . . . . . . 148
Delayed Exit Lighting . . . . . . . . . . . 148
Delayed Headlamps . . . . . . . . . . . . 144
Delayed Locking . . . . . . . . . . . . . . . . . 29
Diagnostics
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 322
Distracted Driving . . . . . . . . . . . . . . . 161
Dome Lamps . . . . . . . . . . . . . . . . . . . 146
Door Ajar Messages . . . . . . . . . . . . . . . 124
Delayed Locking . . . . . . . . . . . . . . . . 29
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Door (cont'd)
Power Locks . . . . . . . . . . . . . . . . . . . . 29
Drive Belt Routing, Engine . . . . . . 303
Drive Systems All-Wheel Drive . . . . . . . . . . 182, 228
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 116
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 200
Defensive . . . . . . . . . . . . . . . . . . . . . 161
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 161
For Better Fuel Economy . . . . . . . 22
Hill and Mountain Roads . . . . . . 165
If the Vehicle is Stuck . . . . . . . . . 167
Loss of Control . . . . . . . . . . . . . . . 163
Off-Road Recovery . . . . . . . . . . . 163
Vehicle Load Limits . . . . . . . . . . . 167
Wet Roads . . . . . . . . . . . . . . . . . . . 164
Winter . . . . . . . . . . . . . . . . . . . . . . . . 165
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 151
E
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 207
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 233

GMC Acadia Limited Owner Manual (GMNA-Localizing-U.S.-10283134) -
2017 - crc - 3/30/16
332 Index
G
Garage Door Opener . . . . . . . . . . . 139Programming . . . . . . . . . . . . . . . . . 139
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 106
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Odometer . . . . . . . . . . . . . . . . . . . . . 105
Speedometer . . . . . . . . . . . . . . . . . 105
Tachometer . . . . . . . . . . . . . . . . . . . 105
Voltmeter . . . . . . . . . . . . . . . . . . . . . 107
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 103
General Information
Service and Maintenance . . . . . 288
Towing . . . . . . . . . . . . . . . . . . . . . . . . 200
Vehicle Care . . . . . . . . . . . . . . . . . . 209
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 92
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 308
H
Hazard Warning Flashers . . . . . . . 144
Head Restraints . . . . . . . . . . . . . . . . . 44
Head-up Display . . . . . . . . . . . . . . . . 120
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 231
Bulb Replacement . . . . . . . . . . . . 231 Headlamps (cont'd)
Daytime Running Lamps/
Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . 144
Delayed . . . . . . . . . . . . . . . . . . . . . . 144
Flash-to-Pass . . . . . . . . . . . . . . . . . 144
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 231
High-Beam On Light . . . . . . . . . . .115
High/Low Beam Changer . . . . . 143
Heated and Cooled Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Heated Mirrors . . . . . . . . . . . . . . . . . . . 37
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 174
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 232
High-Beam On Light . . . . . . . . . . . . 115
Hill and Mountain Roads . . . . . . . . 165
Hill Start Assist (HSA) . . . . . . . . . . 184
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 54
I
Ignition Positions . . . . . . . . . . . . . . . 171
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . . . 229
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 35
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . .113
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 75
Infotainment . . . . . . . . . . . . . . . . . . . . 150
Infotainment System . . . . . . . . . . . . 317
Instrument Cluster . . . . . . . . . . . . . . 104
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . 92
Interior Rearview Mirrors . . . . . . . . . 38
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 271
K
Key and Lock Messages . . . . . . . . 127
Keyless EntryRemote (RKE) System . . . . . . . . . 25
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

GMC Acadia Limited Owner Manual (GMNA-Localizing-U.S.-10283134) -
2017 - crc - 3/30/16
336 Index
Safety Defects ReportingCanadian Government . . . . . . . . 315
General Motors . . . . . . . . . . . . . . . 315
U.S. Government . . . . . . . . . . . . . 315
Safety Locks . . . . . . . . . . . . . . . . . . . . . 30
Safety System Check . . . . . . . . . . . . 60
Scheduling Appointments . . . . . . . 310
Seats Head Restraints . . . . . . . . . . . . . . . . 44
Lumbar Adjustment, Front . . . . . . 45
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 47
Power Adjustment, Front . . . . . . . 45
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Reclining Seatbacks . . . . . . . . . . . . 46
Third Row Seat . . . . . . . . . . . . . . . . . 51
Securing Child Restraints . . . . 87, 89
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Messages . . . . . . . . . . . . . . . . . . . . 129
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 319
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 34
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 34
Service Accessories andModifications . . . . . . . . . . . . . . . . 209
Doing Your Own Work . . . . . . . . 210
Engine Soon Light . . . . . . . . . . . . 109
Maintenance Records . . . . . . . . 300 Service (cont'd)
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 288
Parts Identification Label . . . . . 301
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 313
Scheduling Appointments . . . . . 310
Vehicle Messages . . . . . . . . . . . . 130
Services
Special Application . . . . . . . . . . . 295
Servicing the Airbag . . . . . . . . . . . . . 72
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 228
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 176
Out of Park . . . . . . . . . . . . . . . . . . . 177
Side Blind Zone Alert (SBZA) . . . 193
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 145
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 270
Special Application Services . . . . 295
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 302
Speedometer . . . . . . . . . . . . . . . . . . . 105
StabiliTrak Indicator Light . . . . . . . . . . . . . . . . .113 Start Assist, Hill . . . . . . . . . . . . . . . . . 184
Start Vehicle, Remote . . . . . . . . . . . 27
Starter Switch Check . . . . . . . . . . . 228
Starting the Engine . . . . . . . . . . . . . 173
Steering . . . . . . . . . . . . . . . . . . . . . . . . 162
Fluid, Power . . . . . . . . . . . . . . . . . . 224
Wheel Adjustment . . . . . . . . . . . . . . 98
Wheel Controls . . . . . . . . . . . . . . . . . 98
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . . 93
Cargo Cover . . . . . . . . . . . . . . . . . . . . 94
Cargo Management System . . . . 94
Center Console . . . . . . . . . . . . . . . . . 93
Convenience Net . . . . . . . . . . . . . . . 95
Glove Box . . . . . . . . . . . . . . . . . . . . . . 92
Instrument Panel . . . . . . . . . . . . . . . 92
Roof Rack System . . . . . . . . . . . . . . 95
Storage Compartments . . . . . . . . . . 92
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 167
Summer Tires . . . . . . . . . . . . . . . . . . 243
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 40
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 192
Infotainment . . . . . . . . . . . . . 150, 317
Roof Rack . . . . . . . . . . . . . . . . . . . . . . 95