ESP GMC CANYON 2009 Owner's Guide

When to Check
Check your tires once a month or more. Also
check the tire pressure of the spare tire. If your
vehicle has a compact spare tire, it should
be at 60 psi (420 kPa). SeeSpare Tire on
page 5-98for additional information.
How to Check
Use a good quality pocket-type gage to check
tire pressure. You cannot tell if your tires are
properly inated simply by looking at them.
Radial tires may look properly inated even when
they are underinated. Check the tire’s ination
pressure when the tires are cold. Cold means your
vehicle has been sitting for at least three hours
or driven no more than 1 mile (1.6 km).
Remove the valve cap from the tire valve stem.
Press the tire gage rmly onto the valve to
get a pressure measurement. If the cold tire
ination pressure matches the recommended
pressure on the Tire and Loading Information
label, no further adjustment is necessary. If the
ination pressure is low, add air until you reach the
recommended amount.If you overll the tire, release air by pushing on
the metal stem in the center of the tire valve.
Recheck the tire pressure with the tire gage.
Be sure to put the valve caps back on the valve
stems. They help prevent leaks by keeping out dirt
and moisture.
High-Speed Operation
{CAUTION:
Driving at high speeds, 100 mph (160 km/h) or
higher, puts an additional strain on tires. Sustained
high-speed driving causes excessive heat build up
and can cause sudden tire failure. You could have
a crash and you or others could be killed. Some
high-speed rated tires require ination pressure
adjustment for high speed operation. When speed
limits and road conditions are such that a vehicle
can be driven at high speeds, make sure the tires
are rated for high speed operation, in excellent
condition, and set to the correct cold tire ination
pressure for the vehicle load.
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If your vehicle has P235/50R18 size tires, they will
require ination pressure adjustment when driving your
vehicle at speeds of 100 mph (160 km/h) or higher.
Set the cold ination pressure to the maximum ination
pressure shown on the tire sidewall, or 35 psi (241 kPa),
whichever is lower. See the example following. When you
end this high-speed driving, return the tires to the cold
tire ination pressure shown on the Tire and Loading
Information label. SeeLoading the Vehicle on page 4-33
andInflation - Tire Pressure on page 5-61.
Example:
You will nd the maximum load and ination pressure
molded on the tire’s sidewall, in small letters, near
the rim ange. It will read something like this: Maximum
load 690 kg (1521 lbs) 300 kPa (44 psi) Max. Press.
For this example, you would set the ination pressure for
high-speed driving at 35 psi (241 kPa).
Tire Pressure Monitor System
The Tire Pressure Monitor System (TPMS) uses radio
and sensor technology to check tire pressure levels.
The TPMS sensors monitor the air pressure in your
vehicle’s tires and transmit tire pressure readings to a
receiver located in the vehicle.Each tire, including the spare (if provided), should be
checked monthly when cold and inated to the ination
pressure recommended by the vehicle manufacturer on
the vehicle placard or tire ination pressure label. (If your
vehicle has tires of a different size than the size indicated
on the vehicle placard or tire ination pressure label, you
should determine the proper tire ination pressure for
those tires.)
As an added safety feature, your vehicle has been
equipped with a tire pressure monitoring system (TPMS)
that illuminates a low tire pressure telltale when one
or more of your tires is signicantly under-inated.
Accordingly, when the low tire pressure telltale
illuminates, you should stop and check your tires as soon
as possible, and inate them to the proper pressure.
Driving on a signicantly under-inated tire causes the
tire to overheat and can lead to tire failure. Under-ination
also reduces fuel efficiency and tire tread life, and may
affect the vehicle’s handling and stopping ability.
Please note that the TPMS is not a substitute for proper
tire maintenance, and it is the driver’s responsibility to
maintain correct tire pressure, even if under-ination has
not reached the level to trigger illumination of the TPMS
low tire pressure telltale.
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GM recommends replacing tires in sets of four. This is
because uniform tread depth on all tires will help keep
your vehicle performing most like it did when the tires
were new. Replacing less than a full set of tires can affect
the braking and handling performance of your vehicle.
SeeTire Inspection and Rotation on page 5-68for
information on proper tire rotation.
{CAUTION:
Mixing tires could cause you to lose control of
your vehicle while driving. If you mix tires of
different sizes, brands, or types (radial and
bias-belted tires) the vehicle may not handle
properly, and you could have a crash. Using tires
of different sizes, brands, or types may also cause
damage to your vehicle. Be sure to use the correct
size, brand, and type of tires on all wheels.
Your vehicle may have a compact spare tire and
wheel assembly. It is all right to drive with your
vehicle’s compact spare tire temporarily. It was
developed for use on your vehicle. SeeSpare Tire
on page 5-98.
{CAUTION:
If you use bias-ply tires on the vehicle, the
wheel rim anges could develop cracks after
many miles of driving. A tire and/or wheel
could fail suddenly, causing a crash. Use only
radial-ply tires with the wheels on the vehicle.
If you must replace your vehicle’s tires with those that do
not have a TPC Spec number, make sure they are the
same size, load range, speed rating, and construction
type (radial and bias-belted tires) as your vehicle’s
original tires.
Vehicles that have a tire pressure monitoring system
could give an inaccurate low-pressure warning if
non-TPC Spec rated tires are installed on your vehicle.
Non-TPC Spec rated tires may give a low-pressure
warning that is higher or lower than the proper warning
level you would get with TPC Spec rated tires. SeeTire
Pressure Monitor System on page 5-63.
Your vehicle’s original equipment tires are listed on the
Tire and Loading Information Label. SeeLoading the
Vehicle on page 4-33, for more information about the Tire
and Loading Information Label and its location on your
vehicle.
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While the tires available on General Motors
passenger cars and light trucks may vary with
respect to these grades, they must also conform to
federal safety requirements and additional General
Motors Tire Performance Criteria (TPC) standards.
Treadwear
The treadwear grade is a comparative rating based
on the wear rate of the tire when tested under
controlled conditions on a specied government
test course. For example, a tire graded 150 would
wear one and a half (1.5) times as well on the
government course as a tire graded 100. The
relative performance of tires depends upon the
actual conditions of their use, however, and may
depart signicantly from the norm due to variations
in driving habits, service practices, and differences
in road characteristics and climate.
Traction – AA, A, B, C
The traction grades, from highest to lowest, are AA,
A, B, and C. Those grades represent the tire’s
ability to stop on wet pavement as measured under
controlled conditions on specied government test
surfaces of asphalt and concrete. A tire marked C
may have poor traction performance.
{WARNING:
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration,
cornering, hydroplaning, or peak traction
characteristics.
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Temperature – A, B, C
The temperature grades are A (the highest), B,
and C, representing the tire’s resistance to
the generation of heat and its ability to dissipate
heat when tested under controlled conditions on a
specied indoor laboratory test wheel. Sustained
high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive
temperature can lead to sudden tire failure.
The grade C corresponds to a level of performance
which all passenger car tires must meet under
the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher levels
of performance on the laboratory test wheel
than the minimum required by law.
{WARNING:
The temperature grade for this tire is
established for a tire that is properly inated
and not overloaded. Excessive speed,
underination, or excessive loading, either
separately or in combination, can cause heat
buildup and possible tire failure.
Wheel Alignment and Tire Balance
The tires and wheels on your vehicle were aligned and
balanced carefully at the factory to give you the longest
tire life and best overall performance. Adjustments to
wheel alignment and tire balancing will not be necessary
on a regular basis. However, if you notice unusual tire
wear or your vehicle pulling to one side or the other, the
alignment might need to be checked. If you notice your
vehicle vibrating when driving on a smooth road, the tires
and wheels might need to be rebalanced. See your
dealer/retailer for proper diagnosis.
Wheel Replacement
Replace any wheel that is bent, cracked, or badly rusted
or corroded. If wheel nuts keep coming loose, the wheel,
wheel bolts, and wheel nuts should be replaced. If the
wheel leaks air, replace it (except some aluminum
wheels, which can sometimes be repaired). See your
dealer/retailer if any of these conditions exist.
Your dealer/retailer will know the kind of wheel
you need.
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If a Tire Goes Flat
It is unusual for a tire to blowout while you are driving,
especially if you maintain your vehicle’s tires properly.
If air goes out of a tire, it is much more likely to leak out
slowly. But if you should ever have a blowout, here
are a few tips about what to expect and what to do:
If a front tire fails, the at tire creates a drag that pulls
the vehicle toward that side. Take your foot off the
accelerator pedal and grip the steering wheel rmly.
Steer to maintain lane position, and then gently brake to
a stop well out of the traffic lane.
A rear blowout, particularly on a curve, acts much like a
skid and may require the same correction you would
use in a skid. In any rear blowout remove your foot from
the accelerator pedal. Get the vehicle under control
by steering the way you want the vehicle to go. It may
be very bumpy and noisy, but you can still steer. Gently
brake to a stop, well off the road if possible.{CAUTION:
Lifting a vehicle and getting under it to do
maintenance or repairs is dangerous without the
appropriate safety equipment and training. If a jack
is provided with the vehicle, it is designed only for
changing a at tire. If it is used for anything else,
you or others could be badly injured or killed if the
vehicle slips off the jack. If a jack is provided with
the vehicle, only use it for changing a at tire.
If a tire goes at, the next part shows how to use the
jacking equipment to change a at tire safely.
5-77

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to GMC. Normally, any concerns with
the sales transaction or the operation of the vehicle
will be resolved by the dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., call the GMC Consumer Relations Manager
at 1-800-GMC-8782 (1-800-462-8782, Customer
Assistance prompt). In Canada, call General Motors of
Canada Customer Communication at 1-800-263-3777
(English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Have the
following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting GMC, remember that your concern will
likely be resolved at a dealer’s facility. That is why we
suggest following Step One rst.
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Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identication Number
(VIN), and delivery date of the vehicle
Description of the problem
Coverage
Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes rst.
In the U.S., anyone driving the vehicle is covered.
In Canada, a person driving the vehicle without
permission from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. GMC and General Motors of Canada
Limited reserve the right to make any changes or
discontinue the Roadside Assistance program at any
time without notication.GMC and General Motors of Canada Limited reserve
the right to limit services or payment to an owner
or driver if they decide the claims are made too often, or
the same type of claim is made many times.
Services Provided
Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
®. For security
reasons, the driver must present identication
before this service is given.
Emergency Tow From a Public Road or
Highway:Tow to the nearest GMC dealer for
warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given when
the vehicle is stuck in the sand, mud, or snow.
Flat Tire Change:Service is provided to change a
at tire with the spare tire. The spare tire, if
equipped, must be in good condition and properly
inated. It is the owner’s responsibility for the repair
or replacement of the tire if it is not covered by
the warranty.
7-8

Battery Jump Start:Service is provided to jump
start a dead battery.
Trip Routing Service:Detailed maps of North
America are provided when requested either
with the most direct route or the most scenic route.
Additional travel information is also available.
Allow three weeks for delivery.
Trip Interruption Benets and Assistance:If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the
5 years/100,000 miles (160 000 km) Powertrain
warranty period. Items considered are hotel, meals,
and rental car.
Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be
restricted. Propane and other fuels are not provided
through this service.
Lock-Out Service:Vehicle registration is required.
Trip Routing Service:Limit of six requests
per year.
Trip Interruption Benets and Assistance:Must
be over 250 kilometres from where your trip was
started to qualify. General Motors of Canada Limited
requires pre-authorization, original detailed receipts,
and a copy of the repair orders. Once authorization
has been received, the Roadside Assistance advisor
will help you make arrangements and explain how to
receive payment.
Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
7-9

In addition, for U.S. customers, should you arrange
transportation through a friend or relative, limited
reimbursement for reasonable fuel expenses may be
available. Claim amounts should reect actual costs and
be supported by original receipts. See your dealer for
information regarding the allowance amounts for
reimbursement of fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for a rental
vehicle that you obtain if your vehicle is kept for an
overnight warranty repair. Rental reimbursement will be
limited and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes, levies,
usage fees, excessive mileage, or rental usage beyond
the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specic information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualied
technician using the proper equipment and quality
replacement parts. Poorly performed collision repairs
diminish your vehicle’s resale value, and safety
performance can be compromised in subsequent
collisions.
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