phone GMC ENVOY 2000 Owners Manual

1-26
CAUTION:
For up to two minutes after the ignition key is
turned off and the battery is disconnected, an air
bag can still inflate during improper service. You
can be injured if you are close to an air bag when
it inflates. Avoid wires wrapped with yellow tape
or yellow connectors. They are probably part of
the air bag system. Be sure to follow proper
service procedures, and make sure the person
performing work for you is qualified to do so.
The air bag system does not need regular maintenance.
Adding Equipment to Your Air
Bag-Equipped Vehicle
Q:If I add a push bumper or a bicycle rack to
the front of my vehicle, will it keep the air bags
from working properly?
A:As long as the push bumper or bicycle rack is
attached to your vehicle so that the vehicle's basic
structure isn't changed, it's not likely to keep the
air bags from working properly in a crash.
Q:Is there anything I might add to the front of
the vehicle that could keep the air bags from
working properly?
A:Yes. If you add things that change your vehicle's
frame, bumper system, front end sheet metal or
height, they may keep the air bag system from
working properly. Also, the air bag system may not
work properly if you relocate any of the air bag
sensors. If you have any questions about this, you
should contact Customer Assistance before you
modify your vehicle. (The phone numbers and
addresses for Customer Assistance are in Step Two
of the Customer Satisfaction Procedure in this
manual. See ªCustomer Satisfaction Procedureº
in the Index.)
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2-49 Center Floor Console
Your vehicle has a console between the two front
bucket seats.
To open the console, pull up on the console cover.
The console has two cupholders and a storage tray,
including a change holder, for the front seat passenger
and driver to use.
The cupholders are located in the front of the storage
compartment. Push in on the door and release. The
cupholders will pop out for use.
The console also contains the following components:

Rear Seat Audio Controls

Rear Seat Accessory Power Outlets

Six
-disc CD Changer

Cellular Phone (if equipped)
For more information on these components, please see
the Index for that item.
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2-55
If the air inflator system does not turn on, the fuse may
be blown or installed incorrectly. See ªFuses and Circuit
Breakersº in the Index or see your dealer for service.
Your air inflator will automatically shut off after about
10 minutes. To reset, press the ON switch again.
Don't run your air inflator for longer than 30 minutes
at one time. If you do, you may damage the system.
After 30 minutes, wait at least 10 minutes before
restarting the air inflator.
To turn off the air inflator, press OFF and detach the
hose, first from the inflated object, then from the outlet.
Replace the protective cap. Place the inflator kit tools in
the pouch and store it properly.
To replace the cover, line up the tabs at the back of the
cover and put it in place.
Accessory Power Outlets
With the accessory power outlets, you can plug in
auxiliary electrical equipment. There are four accessory
power outlets located throughout the vehicle. Two are
near the lower center part of the instrument panel,
one is located in the lower rear of the center console
and the other is located in the rear of the vehicle in the
air inflator compartment. Follow the proper installation
instructions that are included with any electrical
equipment you install.These circuits are protected by a fuse and have maximum
current levels.
NOTICE:
When using the accessory power outlets, maximum
electrical load must not exceed 20 amps. Always
turn off any electrical equipment when not in use.
Leaving electrical equipment on for extended
periods will drain your battery.
Cellular Telephone (Option)
Your vehicle has been prewired for dealer installation
of a dual
-mode (analog/digital) cellular telephone.
A fixed mobile or a portable hand
-held system is
available. Voice activation and hands
-free operation
are standard features. For more information, contact
your GMC dealer. A user's guide is provided with
the telephone.
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3-17 Rear Seat Audio (RSA)
This feature allows rear seat passengers to listen to and
control any of the music sources, including AM
-FM,
cassette tapes and CDs, through the Rear Seat Audio
(RSA) controller. However, the rear seat passengers
can only control the music sources that the front seat
passengers are not listening to. For example, rear seat
passengers may listen to a cassette tape throughheadphones while the driver listens to the radio through
the front speakers. The rear seat passengers have control
of the volume for each set of headphones. Be aware that
the front seat audio controls always have priority over
the RSA controls. Note that if the front seat passengers
switch the source for the main radio to a remote source,
the RSA will play the same remote source. The rear
speakers will be muted when the RSA power is turned
on. You may operate the RSA functions even when the
main radio is off.
Note that this feature is intended for rear
seat passengers.
The following function is controlled by the knob on the
main radio:
PWR
-VOL: Push this knob twice to turn RSA off.
The following functions are controlled by the RSA
system buttons:
PWR: Press this button to turn RSA on or off.
VOL: Press this knob lightly so it extends. Turn the
knob clockwise to increase volume and
counterclockwise to decrease volume. Push the knob
back into its stored position when you're not using it.
The left VOL knob controls the left headphone and the
right VOL knob controls the right headphone.
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3-25 Understanding Radio Reception
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range, however, can
cause stations to interfere with each other. AM can pick
up noise from things like storms and power lines. Try
reducing the treble to reduce this noise if you ever get it.
FM Stereo
FM stereo will give you the best sound, but FM signals
will reach only about 10 to 40 miles (16 to 65 km). Tall
buildings or hills can interfere with FM signals, causing
the sound to come and go.
Tips About Your Audio System
Hearing damage from loud noise is almost undetectable
until it is too late. Your hearing can adapt to higher
volumes of sound. Sound that seems normal can be
loud and harmful to your hearing. Take precautions by
adjusting the volume control on your radio to a safe
sound level before your hearing adapts to it.To help avoid hearing loss or damage:

Adjust the volume control to the lowest setting.

Increase volume slowly until you hear comfortably
and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two
-way radio -- be sure you can
add what you want. If you can, it's very
important to do it properly. Added sound
equipment may interfere with the operation of
your vehicle's engine, Delphi Delco Electronics
radio or other systems, and even damage them.
Your vehicle's systems may interfere with the
operation of sound equipment that has been
added improperly.
So, before adding sound equipment, check with
your dealer and be sure to check Federal rules
covering mobile radio and telephone units.
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4-3 Vehicle Design
According to the U.S. Department of Transportation,
utility vehicles have a significantly higher rollover rate
than other types of vehicles. Utility vehicles do have a
higher ground clearance and a narrower track or shorter
wheelbase than passenger cars to make them more
capable for off
-road driving. Specific design
characteristics like these give the driver a better view of
the road, but also give utility vehicles a higher center of
gravity than other types of vehicles. This means that you
shouldn't expect a utility vehicle to handle the same way
a vehicle with a lower center of gravity, like a car, would
in similar situations. But driver behavior factors are far
more often the cause of a utility vehicle rollover than are
environmental or vehicle factors. Safe driver behavior
and understanding the environment in which you'll be
driving can help avoid a rollover crash in any type of
vehicle, including utility vehicles.
Defensive Driving
The best advice anyone can give about driving is:
Drive defensively.
Please start with a very important safety device in your
vehicle: Buckle up. (See ªSafety Beltsº in the Index.)Defensive driving really means ªbe ready for anything.º
On city streets, rural roads or freeways, it means
ªalways expect the unexpected.º
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what they
might do. Be ready for their mistakes.
Rear
-end collisions are about the most preventable
of accidents. Yet they are common. Allow enough
following distance. It's the best defensive driving
maneuver, in both city and rural driving. You never
know when the vehicle in front of you is going to
brake or turn suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the
driving task
-- such as concentrating on a cellular
telephone call, reading, or reaching for something on
the floor
-- makes proper defensive driving more
difficult and can even cause a collision, with resulting
injury. Ask a passenger to help do things like this, or
pull off the road in a safe place to do them yourself.
These simple defensive driving techniques could save
your life.
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4-31
Driving too fast through large water puddles or even
going through some car washes can cause problems, too.
The water may affect your brakes. Try to avoid puddles.
But if you can't, try to slow down before you hit them.
CAUTION:
Wet brakes can cause accidents. They won't work
as well in a quick stop and may cause pulling to
one side. You could lose control of the vehicle.
After driving through a large puddle of water or
a car wash, apply your brake pedal lightly until
your brakes work normally.
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen if the road is wet enough and you're
going fast enough. When your vehicle is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn't happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing on
the road. If you can see reflections from trees, telephone
poles or other vehicles, and raindrops ªdimpleº the
water's surface, there could be hydroplaning.
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8-
8-1
Section 8 Customer Assistance Information
Here you will find out how to contact GMC if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
8
-2 Customer Satisfaction Procedure
8
-4 Customer Assistance for Text Telephone
(TTY) Users
8
-4 Customer Assistance Offices
8
-5 GM Mobility Program for Persons
with Disabilities
8
-6 Roadside Assistance
8
-7 Canadian Roadside Assistance
8
-8 Courtesy Transportation8
-9 Warranty Information
8
-10 Reporting Safety Defects to the United
States Government
8
-10 Reporting Safety Defects to the
Canadian Government
8
-11 Reporting Safety Defects to General Motors
8
-11 Ordering Owner Publications in Canada
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8-4
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you are required to resort to this informal dispute
resolution program prior to filing any court action, use of
the program is free of charge and your case will generally
be heard within 40 days. If you do not agree with the
decision given in your case, you may reject it and proceed
with any other venue for relief available to you.
You may contact the BBB using the toll
-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203
-1804
Telephone: 1
-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing,
or speech
-impaired and who use Text Telephones
(TTYs), GMC has TTY equipment available
at its Customer Assistance Center. Any TTY
user can communicate with GMC by dialing:
1
-800-GMC-8583 (462-8583). (TTY users in
Canada can dial 1
-800-263-3830.)
Customer Assistance Offices
GMC encourages customers to call the toll-free number
for assistance. If a U.S. customer wishes to write to GMC,
the letter should be addressed to GMC's Customer
Assistance Center.
United States
Pontiac-GMC Customer Assistance Center
P.O. Box 436008
Pontiac, MI 48343-6008
1-800-GMC-8782 (462-8782)
1-800-GMC-8583 (462-8583) (For Text
Telephone devices (TTYs))
Roadside Assistance: 1-800-GMC-8782 (462-8782)
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8-5 Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
All Overseas Locations
GMODC - Customer Communication Centre
169-007
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 905-644-4112
Fax: 905-644-4866
Caribbean Numbers
1-800-496-9992 (English) Puerto Rico
1-800-496-9993 (Spanish) Puerto Rico
1-800-751-4135 (English) Dominican Republic
1-800-751-4136 (Spanish) Dominican Republic
1-800-496-9994 U.S. Virgin Islands
1-800-389-0009 Bahamas
1-800-534-0122 Bermuda, Barbados, Antigua & B.V.I.If toll free service is not available in the Caribbean,
call Puerto Rico 1-787-763-1315.
GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward aftermarket driver
or passenger adaptive
equipment you may require
for your vehicle (hand
controls, wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1
-800-323-9935.
Text telephone (TTY) users, call 1
-800-833-9935.
GM of Canada also has a Mobility Program. Call
1
-800-GM-DRIVE (463-7483) for details. When
calling from outside Canada, please dial 1
-905-644-3063.
All TTY users call 1
-800-263-3830.
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