phone GMC ENVOY 2008 User Guide

Audio Output
Audio from the DVD player or auxiliary inputs can be
heard through the following possible sources:
Wireless Headphones
Vehicle Speakers
Vehicle wired headphone jacks on the Rear Seat
Audio system (if equipped)
The RSE system always transmits the audio signal to
the wireless headphones, if there is audio available.
See “Headphones” earlier in this section for more
information.
The RSE system is capable of outputting audio to the
vehicle speakers by using the radio. The RSE system can
be selected as an audio source on the radio if the RSE
system power is on. Once the RSE system is selected as
an audio source on the radio, adjust the speaker volume
on the radio, if necessary. If the RSE system power is not
on, the RSE system is not an available source on the
radio. See your vehicle’s radio information.
The RSE system is capable of outputting audio to the
wired headphone jacks on the rear seat audio system
(if equipped). The RSE system can be selected as
an audio source on the rear seat audio system if the
RSE system power is on. SeeRear Seat Audio (RSA)
on page 3-100for more information.
Video Screen
The video screen is located in the overhead console.
To use the video screen, do the following:
1. Push forward on the release button located on the
DVD display console.
2. Pull the screen down, away from you, and adjust its
position as desired.
When the video screen is not in use, push it up into its
locked position.
If a DVD is playing and the screen is raised to its locked
position, the screen shuts off, but the DVD continues
to play through the previous audio or video source.
The video screen contains the IR transmitters for the
wireless headphones and the IR receivers for the remote
control. If the screen is in the closed position, the signals
are not available for the operation of the headphones or
the remote control.
Notice:Avoid directly touching the video screen,
as damage may occur. See “Cleaning the Video
Screen” later in this section for more information.
3-90

DVD Player
The DVD player is located in the overhead console and
is controlled by the buttons on the DVD player or on
the remote control. See “Remote Control” later in
this section for more information.
The DVD player power can be turned on while the
ignition is in ON/RUN, ACC/ACCESSORY, or when
Retained Accessory Power (RAP) is active.
The RSE system DVD player is only compatible with
DVDs of the appropriate region code in the country that
the vehicle was sold. The DVD region code is printed
on the jacket of most DVDs.
Standard audio CDs, CD-R, CD-RW, Video CD and
Photo CD/CD-R media are fully supported by this DVD
player. DVD-R and DVD-RW media is supported if
formatted as DVD-Video. DVD+R and DVD+RW media
may or may not be supported by the DVD player. The
DVD player does not support DVD-RAM, DVD-ROM, and
DVD Audio media. An error message displays if this type
of media is inserted into the DVD player.
When using the wired headphones, not included, if
the front seat passengers play a CD in the Radio with
Six-Disc CD (if equipped) or use XM™ Satellite Radio
Service (if equipped), the audio for these sources will be
heard, instead of the DVD or CD that is currently playing
through the RSE.
If an error message displays on the video screen,
see “DVD Messages” later in this section.
DVD Player Buttons (Without Sunroof)
O(Power):Press to turn the RSE system on and off.
The power indicator light illuminates when the power
is on.
X(Eject):Press to eject a DVD or CD.
SRCE (Source):Press to switch between the DVD
player and an auxiliary source.
c(Stop):Press to stop playing, rewinding, or fast
forwarding a DVD or CD. Press twice to return to
the beginning of the DVD.
s(Play/Pause):Press to start play of a DVD or CD.
Press while a DVD or CD is playing to pause it. Press
again to continue the play of the DVD or CD.
3-91

Problem Recommended Action
After stopping the player, I
push Play but sometimes
the DVD starts where I
left off and sometimes at
the beginning.If the stop button was
pressed one time, the
DVD player resumes
playing where the DVD
was stopped. If the stop
button was pressed two
times the DVD player
begins to play from the
beginning of the DVD.
The auxiliary source is
running but there is no
picture or sound.Check that the DVD
player is in the auxiliary
source mode.
Check the auxiliary input
connections at both
devices.
My disc is stuck in the
player. The Load/Eject
button does not work.Turn the DVD power off,
then on, then press the
load/eject button on the
DVD player.
Do not attempt to forcibly
remove the disc from the
DVD player. This could
permanently damage the
disc and DVD player.Problem Recommended Action
Sometimes the wireless
headphone audio cuts out
or buzzes.Check for obstructions,
low batteries, reception
range, and interference
from cellular telephone
towers or by using your
cellular telephone in the
vehicle.
Check that the
headphones are facing
the front of the vehicle.
I lost the remote and/or
the headphones.See your dealer/retailer
for assistance.
The DVD is playing, but
there is no picture or
sound.Check that the DVD
player is in DVD mode.
The audio/video skips or
jumps.The DVD or CD could
be dirty, scratched, or
damaged.
The audio from the radio
for the Radio with
Six-Disc CD and XM™
has taken over the audio
from the DVD or CD when
using the wired
headphones.The RSE is working
correctly.
Use the wireless
headphones or have the
front seat passengers
listen to another audio
source.
3-98

DVD Messages
The following errors can display on the video screen:
Disc Format Error:This message displays if a disc is
inserted upside down, if the disc is not readable, or
if the format is not compatible with the DVD player.
Load/Eject Error:This message displays if the disc is
not properly loaded or ejected.
Disc Play Error:This message displays if the DVD
player cannot play the disc. Scratched or damaged discs
cause this error.
Region Code Error:This message displays if the
region code of the DVD is not compatible with the region
code of the DVD player.
No Disc:This message displays if any of the buttons
on the DVD faceplate or remote control are pressed and
no disc is present in the DVD player.
DVD Distortion
There can be an experience with audio distortion in the
wireless headphones when operating cellular phones,
scanners, CB radios, Global Positioning Systems (GPS)*,
two-way radios, mobile fax, or walkie talkies.
It might be necessary to turn off the DVD player when
operating one of these devices in or near the vehicle.
* Excludes the OnStar
®System.
Cleaning the Video Screen
Use isopropyl or rubbing alcohol on a clean cloth and
gently wipe the video screen. Do not spray directly onto
the screen and do not press too hard or too long on
the video screen.
3-99

Rear Seat Audio (RSA)
This feature allows rear seat passengers to listen to any
of the sources: radio, CDs, or DVDs. However, the rear
seat passengers can only control the sources that are not
being listened by the front seat passengers. For example,
rear seat passengers can listen to and control CDs or
DVDs through the headphones while the driver listens
to the radio through the front speakers. The rear seat
passengers have control of the volume for each set of
headphones.
The front seat audio controls always have priority over
the RSA controls. If the front seat passengers switch
the source for the main radio to a remote source,
the RSA is not able to control the source. The rear
seat audio can be operated while the main radio is off.
P(Power):Press this button to turn the system on or
off. The rear speakers are muted when the power is
turned on.
u(Volume):Turn this knob to increase or to
decrease the volume. The left volume knob controls
the left wired headphones and the right volume
knob controls the right wired headphones.
SRCE (Source):Press this button to select a source:
radio, CD, or DVD. The inactive CD or DVD remains
inside the radio for future listening.
SEEK:Press this button to advance to the next station
or track and stay there. The display shows the
selection. This function is inactive if the front seat
passengers are listening to the same audio source.
3-100

PROG (Program):Press this button to play a station
that has been programmed on the radio preset
pushbuttons. The radio seeks preset stations only
with a strong signal that are in the selected band.
When a CD is playing in the CD changer, press this
button to go to the next available CD, if multiple CDs are
loaded.
QSOURCER:Press the SOURCE arrows to switch
between FM1, FM2, AM, or XM1 or XM2 (if equipped),
or a CD. If a CD is loaded the CD symbol displays.
QSEEKR:Press the SEEK arrows to go to
the previous or the next radio station and stay there.
The radio seeks stations only with a strong signal
that are in the selected band.
When a CD is playing, press the SEEK arrows to fast
forward or reverse.
QVOLR(Volume):Press the VOL arrows to
increase or to decrease the volume.
Radio Reception
Frequency interference and static during normal radio
reception can occur if items such as cellphone chargers,
vehicle convenience accessories, and external electronic
devices are plugged into the accessory power outlet. If
there is interference or static, unplug the item from the
accessory power outlet.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range can cause station
frequencies to interfere with each other. For better radio
reception, most AM radio stations boost the power levels
during the day, and then reduce these levels during the
night. Static can also occur when things like storms and
power lines interfere with radio reception. When this
happens, try reducing the treble on your radio.
FM Stereo
FM stereo gives the best sound, but FM signals reach
only about 10 to 40 miles (16 to 65 km). Tall buildings or
hills can interfere with FM signals, causing the sound
to fade in and out.
3-102

Filling the Tank
{CAUTION:
Fuel vapor burns violently and a fuel re can
cause bad injuries. To help avoid injuries to
you and others, read and follow all the
instructions on the pump island. Turn off your
engine when you are refueling. Do not smoke
if you are near fuel or refueling your vehicle.
Do not use cellular phones. Keep sparks,
ames, and smoking materials away from fuel.
Do not leave the fuel pump unattended when
refueling your vehicle. This is against the law
in some places. Do not re-enter the vehicle
while pumping fuel. Keep children away from
the fuel pump; never let children pump fuel.The tethered fuel cap is located behind a hinged fuel
door on the driver’s side of the vehicle.
To remove the fuel cap, turn it slowly counterclockwise.
While refueling, hang the tethered fuel cap from the
hook on the fuel door.
5-8

Filling a Portable Fuel Container
{CAUTION:
Never ll a portable fuel container while it is in
your vehicle. Static electricity discharge from
the container can ignite the fuel vapor. You
can be badly burned and your vehicle
damaged if this occurs. To help avoid injury to
you and others:
Dispense fuel only into approved
containers.
Do not ll a container while it is inside a
vehicle, in a vehicle’s trunk, pickup bed, or
on any surface other than the ground.
Bring the ll nozzle in contact with the
inside of the ll opening before operating
the nozzle. Contact should be maintained
until the lling is complete.
Do not smoke while pumping fuel.
Do not use a cellular phone while
pumping fuel.
Checking Things Under
the Hood
{CAUTION:
Things that burn can get on hot engine parts
and start a re. These include liquids like fuel,
oil, coolant, brake uid, windshield washer and
other uids, and plastic or rubber. You or
others could be burned. Be careful not to drop
or spill things that will burn onto a hot engine.
5-10

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-5
Customer Assistance for
Text Telephone (TTY) Users.........................7-6
Customer Assistance Offices............................7-6
GM Mobility Reimbursement Program................7-7
Roadside Assistance Program..........................7-8
Scheduling Service Appointments....................7-10
Courtesy Transportation.................................7-11
Collision Damage Repair................................7-12Reporting Safety Defects................................7-15
Reporting Safety Defects to the
United States Government..........................7-15
Reporting Safety Defects to the
Canadian Government................................7-16
Reporting Safety Defects to General Motors.....7-16
Service Publications Ordering Information.........7-16
Vehicle Data Recording and Privacy................7-18
Event Data Recorders...................................7-18
OnStar
®......................................................7-19
Navigation System........................................7-19
Radio Frequency Identication (RFID)..............7-19
Section 7 Customer Assistance Information
7-1

STEP THREE — U.S. Owners:Both General Motors
and your dealer are committed to making sure you are
completely satised with your new vehicle. However, if
you continue to remain unsatised after following the
procedure outlined in Steps One and Two, you should
le with the Better Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to lling out a court
action, use of the program is free of charge and your case
will generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.
7-3