phone GMC ENVOY XL 2005 Owner's Manual

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use the Text Telephones
(TTYs), GMC has TTY equipment available at its
Customer Assistance Center. Any TTY user can
communicate with GMC by dialing: 1-800-GMC-8583
(462-8583). (TTY users in Canada can dial
1-800-263-3830.)
Customer Assistance Offices
GMC encourages customers to call the toll-free number
for assistance. If a U.S. customer wishes to write to
GMC, the letter should be addressed to GMC’s
Customer Assistance Center.
United States
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
1-800-GMC-8782 (462-8782)
1-800-GMC-8583 (462-8583) (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-GMC-8782 (462-8782)
Fax Number: 313-381-0022From Puerto Rico
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
All Overseas Locations
Please contact the local General Motors Business Unit.
7-4

Mexico, Central America and Caribbean
Islands/Countries (Except Puerto
Rico and U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualied applicants,
can reimburse you up to $1,000 of the cost of
eligible aftermarket adaptive equipment required for
your vehicle, such as hand controls or a
wheelchair/scooter lift.The offer is available for a very limited period of time
from the date of vehicle purchase/lease. For more
details, or to determine your vehicle’s eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. TTY users
call 1-800-263-3830.
Roadside Assistance Program
As the owner of a new GMC vehicle, you are
automatically enrolled in the GMC Roadside Assistance
program. This value-added service is intended to
provide you with peace of mind as you drive in the city
or travel the open road. Call 1-800-GMC-8782
(1-800-462-8782) to speak with a GMC Road Assistance
representative 24 hours a day, 365 days a year.
7-5

We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
Fuel Delivery:Delivery of enough fuel
($5 maximum) for the customer to get to the
nearest service station.
Lock-out Service (identication required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles (16 km).
Emergency Tow:Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident. Assistance provided
when the vehicle is mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Dealer Locator Service
Trip Routing:Your Roadside Assistance
Representative can provide you with specic
information regarding this feature.
Trip Interruption Expense Benets:Your
Roadside Assistance Representative can provide
you with specic information regarding this feature.In many instances, mechanical failures are covered
under GMC’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home
telephone number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number of
the vehicle.
Mileage, Vehicle Identication Number (VIN) and
delivery date of the vehicle.
Description of the problem.
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we are only a phone call
away. GMC Roadside Assistance: 1-800-462-8782, text
telephone (TTY) users, call 1-888-889-2438.
GMC reserves the right to limit services or
reimbursement to an owner or driver when, in GMC’s
judgement, the claims become excessive in frequency or
type of occurrence.
7-6

Check
Engine Light...............................................3-41
Gages Warning Light...................................3-47
Check Gas Cap Light......................................3-48
Checking Things Under the Hood......................5-10
Chemical Paint Spotting...................................5-88
Child Restraints
Child Restraint Systems...............................1-37
Infants and Young Children...........................1-34
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-44
Older Children.............................................1-31
Securing a Child Restraint Designed for
the LATCH System...................................1-46
Securing a Child Restraint in a Rear
Outside Seat Position...............................1-46
Securing a Child Restraint in the Center
Seat Position...........................................1-48
Securing a Child Restraint in the Right
Front Seat Position...................................1-49
Top Strap...................................................1-41
Top Strap Anchor Location............................1-42
Where to Put the Restraint...........................1-40
Chime Level Adjustment.................................3-129
Cigarette Lighter.............................................3-20
Cleaning
Aluminum Wheels........................................5-87
Exterior Lamps/Lenses.................................5-85
Fabric/Carpet..............................................5-83
Finish Care.................................................5-86Cleaning (cont.)
Inside of Your Vehicle..................................5-82
Instrument Panel, Vinyl, and Other Plastic
Surfaces.................................................5-84
Leather......................................................5-84
Tires..........................................................5-88
Underbody Maintenance...............................5-88
Washing Your Vehicle...................................5-85
Weatherstrips..............................................5-85
Windshield, Backglass, and Wiper Blades.......5-86
Climate Control System
Dual..........................................................3-20
Dual Automatic............................................3-23
Outlet Adjustment........................................3-27
Rear..........................................................3-28
Comfort Guides, Rear Safety Belt.....................1-27
Content Theft-Deterrent....................................2-17
Control of a Vehicle.......................................... 4-5
Convenience Net............................................2-58
Coolant
Engine Temperature Gage............................3-40
Heater, Engine............................................2-23
Cooling System..............................................5-28
Cruise Control................................................3-11
Cruise Control Light........................................3-46
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
3