phone GMC ENVOY XUV 2004 Owner's Guide
[x] Cancel search | Manufacturer: GMC, Model Year: 2004, Model line: ENVOY XUV, Model: GMC ENVOY XUV 2004Pages: 460, PDF Size: 2.99 MB
Page 438 of 460

We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
·Fuel Delivery:Delivery of enough fuel
($5 maximum) for the customer to get to the
nearest service station.
·Lock-out Service (identi®cation required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles.
·Emergency Tow:Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident. Assistance when the
vehicle is mired in sand, mud or snow.
·Flat Tire Change:Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.)
·Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
·Dealer Locator Service
·Trip Routing:Your Roadside Assistance
Representative can provide you with speci®c
information regarding this feature.
·Trip Interruption Expense Bene®ts:Your
Roadside Assistance Representative can provide
you with speci®c information regarding this feature.
In many instances, mechanical failures are covered
under GMC's Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
·Your name, home address, and home telephone
number
·Telephone number of your location
·Location of the vehicle
·Model, year, color, and license plate number
·Mileage, Vehicle Identi®cation Number, and delivery
date of the vehicle
·Description of the problem
7-6
Page 439 of 460

While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we are only a phone call
away. GMC Roadside Assistance: 1-800-462-8782, text
telephone (TTY) users, call 1-888-889-2438.
GMC reserves the right to limit services or
reimbursement to an owner or driver when, in GMC's
judgement, the claims become excessive in frequency or
type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
GMC reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without noti®cation.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
GMC has always exempli®ed quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required.
This will reduce your inconvenience during
warranty repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for the same
day repair.
7-7
Page 448 of 460

Compass Calibration.......................................2-41
Compass Operation.........................................2-41
Compass Variance..........................................2-42
Content Theft-Deferrent....................................2-22
Control of a Vehicle.......................................... 4-5
Coolant
Engine Temperature Gage............................3-37
Heater, Engine............................................2-28
Cooling System..............................................5-28
Cruise Control................................................3-11
Cruise Control Light........................................3-43
CURB VIEW ACTIVATED.................................3-58
Current and Past Model Order Forms................7-12
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors....7-11
Reporting Safety Defects to the Canadian
Government............................................7-11
Reporting Safety Defects to the United
States Government...................................7-10
Roadside Assistance Program......................... 7-5
Service Publications Ordering Information........7-11D
Daytime Running Lamps (DRL).........................3-15
Defensive Driving............................................. 4-2
Defogging and Defrosting.........................3-21, 3-26
Delayed Locking............................................... 2-8
Dinghy Towing................................................4-46
Doing Your Own Service Work........................... 5-3
Dolly Towing..................................................4-48
Dome Lamp Override......................................3-17
Dome Lamps.................................................3-18
Door
Delayed Locking........................................... 2-8
Locks.......................................................... 2-7
Power Door Locks......................................... 2-8
Programmable Automatic Door Locks............... 2-9
Rear Door Security Locks.............................2-11
Driver
Position, Safety Belt.....................................1-13
DRIVER DOOR AJAR.....................................3-57
Driver Information Center (DIC).........................3-46
DIC Operation and Displays..........................3-46
DIC Warnings and Messages........................3-56
Driving
At Night.....................................................4-28
City...........................................................4-33
Defensive..................................................... 4-2
Drunken....................................................... 4-2
4
Page 451 of 460

Gasoline
Octane........................................................ 5-4
Speci®cations............................................... 5-5
Gate Operator and Canadian Programming........2-49
Getting Familiar with Off-Road Driving................4-17
Glove Box.....................................................2-51
GM Mobility Program for Persons with
Disabilities.................................................... 7-5
H
Head Restraints............................................... 1-6
Headlamp High/Low-Beam Changer.................... 3-8
Headlamp Washer..........................................3-10
Headlamps....................................................5-48
Bulb Replacement.......................................5-48
Electrical System.........................................5-92
Headphones.................................................3-111
Heated Seats................................................... 1-4
Highway Hypnosis...........................................4-36
Hill and Mountain Roads..................................4-37
Hitches..........................................................4-60
HomeLink
žTransmitter....................................2-47
HomeLinkžTransmitter, Programming................2-47
Hood
Checking Things Under................................5-10
Release.....................................................5-11
Horn............................................................... 3-5How to Add Coolant to the Coolant
Recovery Tank............................................5-30
How to Add Coolant to the Radiator..................5-32
How to Add Fluid............................................5-23
How to Check........................................5-21, 5-60
How to Check Lubricant...................................5-46
How to Check Power Steering Fluid..................5-35
How to Inspect...............................................5-20
How to Use This Manual...................................... ii
How to Wear Safety Belts Properly...................1-13
Hydroplaning..................................................4-31
I
ICE POSSIBLE..............................................3-57
If No Steam Is Coming From Your Engine..........5-27
If Steam Is Coming From Your Engine...............5-26
If the Light Is Flashing.....................................3-39
If the Light Is On Steady.................................3-39
If You Are Caught in a Blizzard.........................4-41
If You Are Stuck in Sand, Mud, Ice or Snow.......4-44
If You Do Decide To Pull A Trailer.....................4-57
Ignition Positions.............................................2-24
Infants and Young Children, Restraints...............1-31
In¯ation - Tire Pressure...................................5-60
Instrument Panel
Cluster.......................................................3-31
Overview..................................................... 3-4
7