instrument panel GMC SAVANA 2002 Owner's Guide

6-65
POSITION NAME CIRCUITS PROTECTED
14. ILLUM Instrument Panel Cluster, HVAC Controls, RR HVAC Controls,
Instrument Panel Switches, Radio Illumination,
Door Switch Illumination
15. DRL Daytime Running Lamp Relay
16. TURN B/U
Front Turn, RR Turn, Back
-up Lamps, BTSI Solenoid
17.
RADIO
-1Radio (Ign, Accy), Upfitter Provision Relay
18. BRAKE 4WAL PCM, ABS, Cruise Control
19.
RADIO
-BRadio (Battery), Power Antenna
20. TRANS PRNDL, Automatic Transmission
21. SECURITY Passlock
22. RR DEFOG Rear Window Defog
23. NOT USED Not Used
24. RR HVAC RR HVAC Controls, HIGH, MED, LOW Relays
A. PWR ACCY
Power Door Lock, Six
-Way Power Seat, Keyless Entry
Illumination Module
B. PWR WDO Power Windows

6-66 Engine Compartment Fuse Block
The fuse block is in the engine compartment on the
driver's side of the vehicle.
NAME CIRCUITS PROTECTED
SPARE Spare Fuse
A.I.R. Air Pump
BLOWER Front Blower Motor
ABS Electronic Brake Control Module
IGN B Ignition Switch
IGN A Starter Relay, Ignition Switch
BATT Instrument Panel Fuse Block
LIGHTING Instrument Panel Fuse Block,
Headlamp Switch
RH
-HDLP Right-hand Headlamp
(Export only)
LH
-HDLP Left-hand Headlamp
(Export only)
RH
-HIBM Right-hand High-beam Headlamp
(Export only)
LH
-HIBM Left-hand High-beam Headlamp
(Export only)

8-3
STEP TWO -- If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without further
help, contact the GMC Consumer Relations Manager by
calling 1-800-GMC-8782 (1-800-462-8782, Customer
Assistance prompt). In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:

Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)

Dealership name and location

Vehicle delivery date and present mileage
When contacting GMC, please remember that your
concern will likely be resolved at a dealer's facility.
That is why we suggest you follow Step One first if
you have a concern.STEP THREE -- Both General Motors and your
dealer are committed to making sure you are
completely satisfied with your new vehicle. However,
if you continue to remain unsatisfied after following
the procedure outlined in Steps One and Two, you
should file with the GM/BBB Auto Line Program to
enforce any additional rights you may have. Canadian
owners refer to your Warranty and Owner Assistance
Information booklet for information on the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to filing a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it
and proceed with any other venue for relief available
to you.