service schedule GMC SAVANA 2003 User Guide

How This Section is Organized
This maintenance schedule is divided intofive parts:
“Part A: Scheduled Maintenance Services”explains
what to have done and how often. Some of these
services can be complex, so unless you are technically
qualified and have the necessary equipment, you
should let your GM dealer’s service department do
these jobs.
Your GM dealer has GM-trained and supported service
people that will perform the work using genuine GM parts.
{CAUTION:
Performing maintenance work on a vehicle
can be dangerous. In trying to do some jobs,
you can be seriously injured. Do your own
maintenance work only if you have the
required know-how and the proper tools and
equipment for the job. If you have any doubt,
have a qualified technician do the work.
If you want to get the service information, seeService
Publications Ordering Information on page 7-10.“Part B: Owner Checks and Services”tells you what
should be checked and when. It also explains what
you can easily do to help keep your vehicle in good
condition.
“Part C: Periodic Maintenance Inspections”explains
important inspections that your dealer’s service
department can perform for you.
“Part D: Recommended Fluids and Lubricants”lists
some recommended products necessary to help
keep your vehicle properly maintained. These products,
or their equivalents, should be used whether you do
the work yourself or have it done.
“Part E: Maintenance Record”is a place for you to
record and keep track of the maintenance performed
on your vehicle. Keep your maintenance receipts.
They may be needed to qualify your vehicle for
warranty repairs.
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Part A: Scheduled Maintenance
Services
This part contains engine oil and chassis lubrication
scheduled maintenance which explains the engine
oil life system and how it indicates when to change the
engine oil andfilter. Lubricate chassis components
with each oil change. Also, listed are scheduled
maintenance services which are to be performed at
the mileage intervals specified.
Using Your Maintenance Schedule
We at General Motors want to help you to keep your
vehicle in good working condition. But we don’t know
exactly how you’ll drive it. You may drive short distances
only a few times a week. Or you may drive long distances
all the time in very hot, dusty weather. You may use your
vehicle in making deliveries. Or you may drive it to work,
to do errands or in many other ways.
Because of all the different ways people use their
vehicles, maintenance needs vary. You may need more
frequent checks and replacements. So please read
the following and note how you drive. If you have any
questions on how to keep your vehicle in good condition,
see your dealer.This part tells you the maintenance services you should
have done and when to schedule them.
When you go to your dealer for your service needs,
you’ll know that GM-trained and supported service
people will perform the work using GM parts.
The properfluids and lubricants to use are listed in
Part D. Make sure whoever services your vehicle uses
them. All parts should be replaced and all necessary
repairs done before you or anyone else drives the
vehicle.
This schedule is for vehicles that:•carry passengers and cargo within recommended
limits. You willfind these limits on your vehicle’s
Certification/Tire label. SeeLoading Your Vehicle
on page 4-29.
•are driven on reasonable road surfaces within
driving limits.
•use the recommended fuel. SeeGasoline Octane
on page 5-4.
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Scheduled Maintenance
The services shown in this schedule up to 100,000 miles
(166 000 km) should be repeated after 100,000 miles
(166 000 km) at the same intervals for the life of
this vehicle. The services shown at 150,000 miles
(240 000 km) should be repeated at the same interval
after 150,000 miles (240 000 km) for the life of this
vehicle.
SeePart B: Owner Checks and Services on page 6-12
andPart C: Periodic Maintenance Inspections on
page 6-16.
Footnotes
†The U.S. Environmental Protection Agency or the
California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify
the emission warranty or limit recall liability prior to
the completion of the vehicle’s useful life. We, however,
urge that all recommended maintenance services be
performed at the indicated intervals and the
maintenance be recorded.
+A good time to check your brakes is during tire
rotation. See Brake System Inspection on page 6-17.
Engine Oil and Chassis Lubrication
Scheduled Maintenance
Change engine oil and filter as indicated by the
GM Oil Life System (or every 12 months, whichever
occurs first.) Reset the system.
Your vehicle has a computer system that lets you
know when to change the engine oil andfilter. This is
based on engine revolutions and engine temperature,
and not on mileage. Based on driving conditions,
the mileage at which an oil change will be indicated
can vary considerably. For the oil life system to
work properly, you must reset the system every
time the oil is changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is
necessary. A CHANGE ENGINE OIL message will
come on. Change your oil as soon as possible within
the next two times you stop for fuel. It is possible that,
if you are driving under the best conditions, the oil
life system may not indicate that an oil change is
necessary for over a year. However, your engine oil
andfilter must be changed at least once a year and at
this time the system must be reset. Your dealer has
GM-trained service people who will perform this
work using genuine GM parts and reset the system.
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It is also important to check your oil regularly and keep
it at the proper level.
If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5 000 km) since your
last oil change. Remember to reset the oil life system
whenever the oil is changed. SeeEngine Oil on
page 5-13for information on resetting the system.
An Emission Control Service.
Lubricate chassis components with each engine oil
and filter change.
Lubricate the front suspension, kingpin bushings,
steering linkage and rear driveline center splines.
See the mileage intervals following for additional
services that may be performed with an engine oil
change and chassis lubrication. After the services are
performed, record the date, odometer reading and
who performed the service on the maintenance record
pages in Part E of this schedule.7,500 Miles (12 500 km)
❑Check rear/front axlefluid level and addfluid as
needed. Check constant velocity joints and axle seals
for leaking.
❑Rotate tires. SeeTire Inspection and Rotation on
page 5-58for proper rotation pattern and additional
information.(See footnote +.)
15,000 Miles (25 000 km)
❑Inspect engine air cleanerfilter change indicator.
If necessary, replace thefilter. If vehicle is driven in
dusty/dirty conditions, inspectfilter change indicator at
every engine oil change. SeeEngine Air Cleaner/Filter
on page 5-17for more information.An Emission
Control Service. (See footnote†.)
❑Check rear/front axlefluid level and addfluid as
needed. Check constant velocity joints and axle seals
for leaking.
❑Vehicles With GVWR Above 10,000 lbs. Only: Inspect
shields for damage or looseness. Adjust or replace as
required.This is a Noise Emission Control Service.
Applicable only to vehicles sold in the United States.
❑Rotate tires. SeeTire Inspection and Rotation on
page 5-58for proper rotation pattern and additional
information.(See footnote +.)
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Part E: Maintenance Record
After the scheduled services are performed, record the date, odometer reading and who performed the service and
any additional information from“Owner Checks and Services”or“Periodic Maintenance”on the following record
pages. Also, you should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenance Record
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The BBB Auto Line Program is an out of court
program administered by the Council of Better
Business Bureaus to settle automotive disputes
regarding vehicle repairs or the interpretation of the
New Vehicle Limited Warranty. Although you may
be required to resort to this informal dispute resolution
program prior tolling out a court action, use of the
program is free of charge and your case will generally
be heard within 40 days. If you do not agree with
the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You cannd your specic vehicle information
all in one place.
The Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual. (United States only)
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
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Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem
is safety-related. If it is, please call your dealership,
let them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle off
for service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GMC helps
minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a
one way shuttle ride to a destination up to 10 miles
from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement up to $30 per day (ve days maximum)
may be available for the use of public transportation
such as taxi or bus. In addition, should you arrange
transportation through a friend or relative,
reimbursement for reasonable fuel expenses up to
$10 per day (ve day maximum) may be available.
Claim amounts should reect actual costs and be
supported by original receipts.
Courtesy Rental Vehicle
When your vehicle is unavailable due to overnight
warranty repairs, your dealer may arrange to provide
you with a courtesy rental vehicle or reimburse you
for a rental vehicle you obtained, at an actual cost,
up to a maximum of $30.00 per day supported by
receipts. This requires that you sign and complete a
rental agreement and meet state, local and rental
vehicle provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for
fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage or
rental usage beyond the completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
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Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
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Light (cont.)
Malfunction Indicator....................................3-33
Safety Belt Reminder...................................3-26
Security.....................................................3-38
Tow/Haul Mode ...........................................3-39
Loading Your Vehicle.......................................4-29
Locking Rear Axle............................................ 4-9
Lockout Protection..........................................2-11
Locks
Cargo Door Relocking.................................... 2-9
Door ........................................................... 2-8
Leaving Your Vehicle....................................2-11
Lockout Protection.......................................2-11
Power Door .................................................. 2-9
Rear Door Security Locks.............................2-10
Loss of Control...............................................4-13
Low Coolant Warning Light..............................3-33
M
Maintenance, Normal Replacement Parts..........5-100
Maintenance Schedule
At Each Fuel Fill.........................................6-12
At Least Once a Month................................6-12
At Least Once a Year..................................6-13
At Least Twice a Year..................................6-13Maintenance Schedule (cont.)
At the First 100, 1,000 and 6,000 Miles
(160, 1 600 and 10 000km).......................6-12
Brake System Inspection..............................6-17
Engine Cooling System Inspection.................6-16
Exhaust System Inspection...........................6-16
Fuel System Inspection................................6-16
How This Section is Organized....................... 6-3
Introduction.................................................. 6-2
Maintenance Requirements............................. 6-2
Part A - Scheduled Maintenance Services......... 6-4
Part B - Owner Checks and Services.............6-12
Part C - Periodic Maintenance Inspections......6-16
PartD-Recommended Fluids and
Lubricants...............................................6-18
PartE-Maintenance Record........................6-20
Rear Axle Service........................................6-17
Scheduled Maintenance................................. 6-5
Steering and Suspension Inspection...............6-16
Throttle System Inspection............................6-17
Transfer Case and Front Axle
(All-Wheel Drive) Inspection.......................6-17
Using Your................................................... 6-4
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-45
Making Turns.................................................4-43
Malfunction Indicator Light................................3-33
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P
Park (P)
Shifting Into................................................2-27
Shifting Out of............................................2-29
Parking
Brake........................................................2-26
Over Things That Burn.................................2-30
Parking Brake and Automatic Transmission
Park (P) Mechanism Check...........................6-15
Parking on Hills..............................................4-45
Part A - Scheduled Maintenance Services............ 6-4
Part B - Owner Checks and Services................6-12
Part C - Periodic Maintenance Inspections..........6-16
Part D - Recommended Fluids and Lubricants......6-18
PartE-Maintenance Record...........................6-20
Passenger Vans with an Air Bag
Off Switch..................................................1-46
Passenger Vans without an Air Bag
Off Switch..................................................1-45
Passing.................................................4-12, 4-43
Passlock
®......................................................2-20
Payload.........................................................4-31
Plan Ahead When Possible................................ 7-8
Playing a Cassette Tape..................................3-55
Playing a Compact Disc..................3-47, 3-58, 3-66Playing a Specific Loaded
Compact Disc.............................................3-67
Playing the Radio...................3-42, 3-45, 3-49, 3-60
Power
Accessory Outlets........................................3-16
Door Locks.................................................. 2-9
Seat............................................................ 1-3
Steering Fluid.............................................5-35
Windows....................................................2-17
Power Steering................................................ 4-9
Pretensioners, Safety Belt................................1-32
Primary Radio Controls....................................3-71
Q
Questions and Answers About Safety Belts.........1-13
R
Radiator Pressure Cap....................................5-25
Radio Messages.............................3-44, 3-47, 3-55
Radios..........................................................3-41
AM-FM Radio.............................................3-42
Care of Your Cassette Tape Player................3-74
Care of Your CD Player...............................3-76
Care of Your CDs ........................................3-76
Radio with Cassette and CD.........................3-49
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