GMC SAVANA 2004 Owner's Manual

Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but itis
notpart of the New Vehicle Limited Warranty. A
separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for specic information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Vehicle Data Collection and Event
Data Records
Your vehicle, like other modern motor vehicles, has a
number of sophisticated computer systems that monitor
and control several aspects of the vehicle’s
performance. Your vehicle uses on-board vehicle
computers to monitor emission control components to
optimize fuel economy, to monitor conditions for
airbag deployment and, if so equipped, to provide
anti-lock braking and to help the driver control the
vehicle in difficult driving situations. Some information
may be stored during regular operations to facilitate
repair of detected malfunctions; other information
is stored only in a crash or near crash event by
computer systems commonly called event data
recorders (EDR).
In a crash or near crash event, computer systems, such
as the Airbag Sensing and Diagnostic Module (SDM)
in your vehicle may record information about the
condition of the vehicle and how it was operated, such
as engine speed, brake applications, throttle position,
vehicle speed, seat belt usage, airbag readiness, airbag
performance data, and the severity of a collision. This
information has been used to improve vehicle crash
performance and may be used to improve crash
performance of future vehicles and driving safety.
7-9

Unlike the data recorders on many airplanes, these
on-board systems do not record sounds, such as
conversation of vehicle occupants.
To read this information, special equipment is needed
and access to the vehicle or the SDM is required.
GM will not access information about a crash event or
share it with others other than
with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee,
in response to an official request of police or similar
government office,
as part of GM’s defense of litigation through the
discovery process, or
as required by law.
In addition, once GM collects or receives data, GM may
use the data for GM research needs,
make it available for research where appropriate
condentiality is to be maintained and need is
shown, or
share summary data which is not tied to a specic
vehicle with non-GM organizations for research
purposes.Others, such as law enforcement, may have access to
the special equipment that can read the information
if they have access to the vehicle or SDM.
If your vehicle is equipped with OnStar, please check
the OnStar subscription service agreement or manual for
information on its operations and data collection.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer or
General Motors.
7-10

To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
Please call us at 1-800-GMC-8782 (1-800-462-8782), or
write:
Pontiac-GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
7-11

Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and specications for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM Eastern
Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-12

A
Accessory Power Outlets.................................3-18
Adding Equipment to Your
Air Bag-Equipped Vehicle.............................1-79
Adding Washer Fluid.......................................5-37
Additional Program Information........................... 7-9
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment...........................5-101
Add-On Equipment..........................................4-37
Adjusting the Speakers
(Balance/Fade)....................3-45, 3-47, 3-52, 3-63
Air Bag
Off Light.....................................................3-29
Readiness Light..........................................3-28
Air Bag System..............................................1-67
Adding Equipment to Your
Air Bag-Equipped Vehicle..........................1-79
Air Bag Off Switch.......................................1-75
How Does an Air Bag Restrain?....................1-73
Servicing Your Air Bag-Equipped Vehicle.........1-78
What Makes an Air Bag Inate?....................1-73
What Will You See After an
Air Bag Inates?......................................1-74
When Should an Air Bag Inate?...................1-71
Where Are the Air Bags?..............................1-70
Air Bag Systems.............................................1-73
Air Cleaner/Filter, Engine.................................5-18
Airbag Sensing and Diagnostic Module (SDM)......... 7-9All Overseas Locations...................................... 7-4
All-Wheel Drive...............................................5-47
All-Wheel Drive (AWD) System.........................2-26
AM ...............................................................3-72
AM-FM Radio.................................................3-43
Antenna, Fixed Mast.......................................3-74
Anti-lock Brake System..................................... 4-7
Anti-Lock Brake, System Warning Light..............3-33
Appearance Care............................................5-92
Care of Safety Belts....................................5-95
Chemical Paint Spotting...............................5-98
Cleaning the Inside of Your Vehicle................5-92
Cleaning the Outside of Your Vehicle..............5-95
Finish Damage............................................5-98
Sheet Metal Damage...................................5-97
Underbody Maintenance...............................5-98
Vehicle Care/Appearance Materials................5-99
Weatherstrips..............................................5-95
Ashtrays........................................................3-18
Audio System(s).............................................3-42
AM-FM Radio.............................................3-43
Care of Your Cassette Tape Player................3-72
Care of Your CD Player...............................3-74
Care of Your CDs........................................3-74
Chime Level Adjustment...............................3-74
Fixed Mast Antenna.....................................3-74
Radio with Cassette and CD.........................3-50
Radio with CD............................................3-46
Radio with Six-Disc CD................................3-61
1

Audio System(s) (cont.)
Setting the Time for Radios with
Radio Data Systems (RDS).......................3-43
Setting the Time for Radios without
Radio Data Systems (RDS).......................3-43
Theft-Deterrent Feature................................3-72
Understanding Radio Reception.....................3-72
Automatic Transmission
Fluid..........................................................5-19
Operation...................................................2-24
B
Backing Up....................................................4-48
Battery..........................................................5-41
Battery Replacement......................................... 2-6
Battery Run-Down Protection............................3-17
Before Leaving on a Long Trip.........................4-23
Brake
Parking......................................................2-26
System Warning Light..................................3-32
Brake Adjustment............................................5-40
Brake Fluid....................................................5-38
Brake Pedal Travel.........................................5-40
Brake Wear...................................................5-40
Brakes..........................................................5-38
Braking........................................................... 4-6
Braking in Emergencies..................................... 4-9Break-In, New Vehicle.....................................2-20
Bulb Replacement...........................................5-51
Front Turn Signal, Sidemarker and
Parking Lamps.........................................5-53
Halogen Bulbs............................................5-51
Headlamps.................................................5-51
Replacement Bulbs......................................5-55
Taillamps....................................................5-53
Buying New Tires...........................................5-70
C
California Fuel.................................................. 5-5
Canada........................................................... 7-4
Canadian Owners................................................ ii
Canadian Roadside Assistance........................... 7-7
Capacities and Specications..........................5-106
Carbon Monoxide...........................4-26, 4-37, 2-30
Care of
Safety Belts................................................5-95
Your Cassette Tape Player............................3-72
Your CD Player...........................................3-74
Your CDs ...................................................3-74
Cargo Door Relocking....................................... 2-9
Cargo Vans and Cab and Chassis Models
with an Air Bag Off Switch............................1-48
Cargo Vans and Cab and Chassis Models
without an Air Bag Off Switch........................1-47
2

Cargo Vans with a Passenger Air Bag and
an Air Bag Off Switch, Passenger Vans
and Cab and Chassis Models.......................1-36
Cargo Vans with a Passenger Air Bag and
without an Air Bag Off Switch........................1-39
Cassette Tape Messages.................................3-58
CD Adapter Kits.............................................3-58
CD Messages................................3-50, 3-60, 3-71
Center High Mounted
Stoplamp (CHMSL)......................................5-55
Center High-Mounted Stoplamp.........................3-16
Center Passenger Position, Safety Belts.......1-24, 1-25
Chains, Tires..................................................5-73
Charging System Light....................................3-30
Check
Engine Light...............................................3-35
Gages Warning Light...................................3-41
Check Engine Light.........................................3-35
Checking Brake Fluid......................................5-39
Checking Coolant............................................5-23
Checking Engine Oil........................................5-13
Checking Things Under the Hood....................... 5-9
Checking Your Restraint Systems......................1-79
Chemical Paint Spotting...................................5-98
Child Restraints
Child Restraint Systems...............................1-42
Infants and Young Children...........................1-36
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-52Child Restraints (cont.)
Older Children.............................................1-32
Securing a Child Restraint Designed for
the LATCH System...................................1-54
Securing a Child Restraint in a
Center Seat Position.........................1-59, 1-60
Securing a Child Restraint in a
Rear Outside Seat Position........................1-57
Securing a Child Restraint in the
Right Front Seat Position..........................1-62
Top Strap...................................................1-49
Top Strap Anchor Location............................1-50
Where to Put the Restraint...........................1-45
Chime Level Adjustment..................................3-74
Cigarette Lighter.............................................3-18
Cleaning
Inside of Your Vehicle..................................5-92
Outside of Your Vehicle................................5-95
Underbody Maintenance...............................5-98
Weatherstrips..............................................5-95
Cleaning Aluminum Wheels..............................5-97
Cleaning Exterior Lamps/Lenses.......................5-96
Cleaning Fabric/Carpet....................................5-92
Cleaning Glass Surfaces..................................5-94
Cleaning Interior Plastic Components.................5-94
Cleaning Leather............................................5-94
Cleaning the Top of the Instrument Panel...........5-94
Cleaning the Windshield and Wiper Blades.........5-97
Cleaning Tires................................................5-97
Cleaning Vinyl................................................5-97
3

Climate Control System...................................3-19
Outlet Adjustment........................................3-21
Rear Air Conditioning and Heating System.........3-22
Rear Heating System...................................3-22
Control of a Vehicle.......................................... 4-6
Coolant
Engine Temperature Gage............................3-34
Heater, Engine............................................2-23
Low Warning Light.......................................3-34
Cooling System..............................................5-28
Cruise Control................................................3-11
Cruise Control Light........................................3-39
Current and Past Model Order Forms................7-12
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text
Telephone (TTY) Users............................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to
General Motors........................................7-11
Reporting Safety Defects to the
Canadian Government..............................7-11
Reporting Safety Defects to the
United States Government.........................7-10
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-11D
Daytime Running Lamps..................................3-15
Daytime Running Lamps Indicator Light.............3-40
Defensive Driving............................................. 4-2
Defogging and Defrosting.................................3-20
Doing Your Own Service Work........................... 5-3
Dome Lamp Override......................................3-17
Dome Lamps.................................................3-17
Door
60/40 Swing-Out Side Door...........................2-13
Cargo Door Relocking.................................... 2-9
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Rear Door Security Locks.............................2-10
Rear Doors.................................................2-15
Sliding Side Door........................................2-11
Driver
Position, Safety Belt.....................................1-15
Driving
At Night.....................................................4-16
City...........................................................4-21
Defensive..................................................... 4-2
Drunken....................................................... 4-3
Freeway.....................................................4-22
Hill and Mountain Roads..............................4-24
In Rain and on Wet Roads...........................4-18
Winter........................................................4-26
Driving On Grades..........................................4-48
4

Driving on Snow or Ice....................................4-26
Driving Through Deep Standing Water...............4-20
Driving Through Flowing Water.........................4-20
Driving with a Trailer.......................................4-47
Dual Stage Air Bags........................................1-72
Dual Tire Operation.........................................5-66
E
Electrical System
Add-On Equipment.....................................5-101
Fuses and Circuit Breakers.........................5-102
Headlamp Wiring.......................................5-101
Windshield Wiper Fuses.............................5-101
Electronic Road-Speed Governor.......................3-27
Emissions Inspection and Maintenance
Programs...................................................3-37
Engine
Air Cleaner/Filter.........................................5-18
Battery.......................................................5-41
Change Engine Oil Light...............................3-38
Check and Service Engine Soon Light............3-35
Coolant......................................................5-22
Coolant Heater............................................2-23
Coolant Temperature Gage...........................3-34
Drive Belt Routing.......................................6-15
Engine Compartment Overview......................5-12
Exhaust.....................................................2-30Engine (cont.)
Fan Noise..................................................5-35
Oil .............................................................5-13
Overheating................................................5-25
Reduced Power Light...................................3-40
Starting......................................................2-22
Engine Compartment Fuse Block.....................5-103
Engine Oil Additives........................................5-16
Entry Lighting.................................................3-17
Event Data Records (EDR)................................ 7-9
Exit Lighting...................................................3-17
Extender, Safety Belt.......................................1-32
Exterior Lamps...............................................3-14
F
Filter
Engine Air Cleaner......................................5-18
Finding a Program Type
(PTY) Station......................................3-53, 3-64
Finding a Station....................3-44, 3-46, 3-51, 3-61
Finish Care....................................................5-96
Finish Damage...............................................5-98
Fixed Mast Antenna........................................3-74
Flash-To-Pass Feature....................................... 3-9
Flat Tire........................................................5-74
Flat Tire, Changing.........................................5-75
Floor Console Fuse Block..............................5-102
5

Fluid
Automatic Transmission................................5-19
Power Steering...........................................5-35
Windshield Washer......................................5-36
FM ...............................................................3-72
Following Distance..........................................4-47
Front Axle......................................................5-49
Fuel............................................................... 5-4
Additives...................................................... 5-6
California Fuel.............................................. 5-5
Filling a Portable Fuel Container..................... 5-9
Filling Your Tank........................................... 5-7
Fuels in Foreign Countries.............................. 5-6
Gage.........................................................3-41
Gasoline Octane........................................... 5-4
Gasoline Specications.................................. 5-5
Fuel Regulator................................................2-22
Fuses
Fuses and Circuit Breakers.........................5-102
Windshield Wiper.......................................5-101
G
Gage
Check Gages Warning Light..........................3-41
Engine Coolant Temperature.........................3-34
Fuel..........................................................3-41
Oil Pressure...............................................3-37Gage (cont.)
Speedometer..............................................3-26
Voltmeter Gage...........................................3-31
Gasoline
Octane........................................................ 5-4
Specications............................................... 5-5
GM Mobility Program for Persons with
Disabilities.................................................... 7-5
H
Hazard Warning Flashers................................... 3-6
Headlamp High/Low Beam Changer.................... 3-9
Headlamp Wiring...........................................5-101
Headlamps....................................................5-51
Bulb Replacement.......................................5-51
Front Turn Signal, Sidemarker and
Parking Lamps.........................................5-53
Halogen Bulbs............................................5-51
Highway Hypnosis...........................................4-24
Hill and Mountain Roads..................................4-24
Hitches..........................................................4-45
Hood
Checking Things Under.................................. 5-9
Release.....................................................5-10
Horn............................................................... 3-7
How to Add Coolant to the Coolant
Recovery Tank............................................5-29
6