mileage GMC SAVANA 2009 Owner's Manual

Speedometer and Odometer
The speedometer shows the vehicle speed in both
miles per hour (mph) and kilometers per hour (km/h).
The odometer shows how far the vehicle has been
driven, in either miles (used in the United States)
or kilometers (used in Canada).
This vehicle has a tamper resistant odometer.
The digital odometer will read 999,999 if it is
turned back.
If the vehicle needs a new odometer installed, it
must be set to the mileage total of the old odometer.
If that is not possible, then it must be set at zero and
a label must be put on the driver door to show the
old mileage reading when the new odometer was
installed.
Trip Odometer
The trip odometer can show how far the vehicle
has been driven since the trip odometer was last set
to zero.
Press the Trip/Fuel button on the Driver Information
Center (DIC) switch to display the trip odometer and the
regular odometer information.
SeeDIC Operation and Displays on page 3-43for more
information on resetting the trip odometer.
To display the odometer reading with the ignition off,
press the Trip/Fuel button on the Driver Information
Center switch.
3-26

T(Vehicle Information):Press this button to display
the oil life, units, tire pressure readings for vehicles with
the Tire Pressure Monitor System (TPMS), engine hours,
Tire Pressure Monitor System (TPMS) programming for
vehicles with the TPMS and without a Remote Keyless
Entry (RKE) transmitter, compass zone and compass
calibration on vehicles with this feature, and RKE
transmitter programming.
U(Customization):Press this button to customize the
feature settings on your vehicle. SeeDIC Vehicle
Customization on page 3-59for more information.
V(Set/Reset):Press this button to set or reset certain
functions and to turn off or acknowledge messages
on the DIC.
Trip/Fuel Menu Items
3
(Trip/Fuel):Press this button to scroll through the
following menu items:
Odometer
Press the trip/fuel button until XX mi (Km) displays.
This display shows the distance the vehicle has been
driven in either miles (mi) or kilometers (km).
Trip Odometers
Press the trip/fuel button until A or B displays. This
display shows the current distance traveled in either
miles (mi) or kilometers (km) since the last reset for each
trip odometer. Both trip odometers can be used at the
same time.
Each trip odometer can be reset to zero separately by
pressing the set/reset button while the desired trip
odometer is displayed.
The trip odometer has a feature called the retro-active
reset. This can be used to set the trip odometer to the
number of miles (kilometers) driven since the ignition was
last turned on. This can be used if the trip odometer is not
reset at the beginning of the trip.
To use the retro-active reset feature, press and hold
the set/reset button for at least four seconds. The trip
odometer will display the number of miles (mi) or
kilometers (km) driven since the ignition was last turned
on and the vehicle was moving. Once the vehicle begins
moving, the trip odometer will accumulate mileage. For
example, if the vehicle was driven 5 miles (8 km) before it
is started again, and then the retro-active reset feature is
activated, the display will show 5 miles (8 km). As the
vehicle begins moving, the display will then increase to
5.1 miles (8.2 km), 5.2 miles (8.4 km), etc.
3-44

If doing some of your own service work, use the proper
service manual. It tells you much more about how to
service the vehicle than this manual can. To order
the proper service manual, seeService Publications
Ordering Information on page 7-15.
This vehicle has an airbag system. Before attempting
to do your own service work, seeServicing Your
Airbag-Equipped Vehicle on page 1-76.
Keep a record with all parts receipts and list the
mileage and the date of any service work performed.
SeeMaintenance Record on page 6-17.
Adding Equipment to the Outside of
the Vehicle
Things added to the outside of the vehicle can affect the
airflow around it. This can cause wind noise and can
affect fuel economy and windshield washer performance.
Check with your dealer/retailer before adding equipment
to the outside of the vehicle.
Fuel
For diesel engine vehicles, see “Diesel Fuel
Requirements and Fuel System” in the DURAMAX®
Diesel manual.
For vehicles with gasoline engines, please read this.
Gasoline
Use of the recommended fuel is an important part of
the proper maintenance of this vehicle. To help keep the
engine clean and maintain optimum vehicle performance,
we recommend the use of gasoline advertised as
TOP TIER Detergent Gasoline.
The 8th digit of the Vehicle Identification Number (VIN)
shows the code letter or number that identifies the
vehicle’s engine. The VIN is at the top left of the
instrument panel. SeeVehicle Identification Number
(VIN) on page 5-103.
5-5

Engine Oil Additives / Engine Oil
Flushes
Do not add anything to the oil. The recommended
oils with the starburst symbol that meet GM Standard
GM6094M are all you need for good performance and
engine protection.
Engine oil system flushes are not recommended and
could cause engine damage not covered by the vehicle
warranty.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that lets you know
when to change the engine oil and filter. This is based
on engine revolutions and engine temperature, and not
on mileage. Based on driving conditions, the mileage
at which an oil change will be indicated can vary
considerably. For the oil life system to work properly,
you must reset the system every time the oil is changed.When the system has calculated that oil life has been
diminished, it will indicate that an oil change is necessary.
A CHANGE ENGINE OIL SOON message will come on.
SeeDIC Warnings and Messages on page 3-50. Change
the oil as soon as possible within the next 600 miles
(1 000 km). It is possible that, if you are driving under the
best conditions, the oil life system might not indicate that
an oil change is necessary for over a year. However, the
engine oil and filter must be changed at least once a year
and at this time the system must be reset. Your dealer/
retailer has trained service people who will perform this
work using genuine parts and reset the system. It is also
important to check the oil regularly and keep it at the
proper level.
If the system is ever reset accidentally, you must
change the oil at 3,000 miles (5 000 km) since the
last oil change. Remember to reset the oil life system
whenever the oil is changed.
5-18

At the First 100, 1,000 and
6,000 Miles (160, 1 600 and
10 000 km)
For vehicles with dual wheels, check dual wheel nut
torque. For proper torque, seeCapacities and
Specifications on page 5-110.
At Each Fuel Fill
It is important to perform these underhood checks at
each fuel fill.
Engine Oil Level Check
Notice:It is important to check the engine oil
regularly and keep it at the proper level. Failure to
keep the engine oil at the proper level can cause
damage to the engine not covered by the vehicle
warranty.
Check the engine oil level and add the proper oil if
necessary. SeeEngine Oil on page 5-15.
Engine Coolant Level Check
Check the engine coolant level and add DEX-COOL®
coolant mixture if necessary. SeeEngine Coolant
on page 5-25.
Windshield Washer Fluid Level Check
Check the windshield washer fluid level in the windshield
washer fluid reservoir and add the proper fluid if
necessary.
At Least Once a Month
Tire Ination Check
Inspect the vehicle’s tires and make sure they are inflated
to the correct pressures. Do not forget to check the spare
tire. SeeInflation - Tire Pressure on page 5-62. Check to
make sure the spare tire is stored securely. See
Changing a Flat Tire on page 5-80.
Tire Wear Inspection
Tire rotation may be required for high mileage highway
drivers prior to the Engine Oil Life System service
notification. Check the tires for wear and, if necessary,
rotate the tires. SeeTire Inspection and Rotation on
page 5-69.
6-10

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to GMC. Normally, any concerns with
the sales transaction or the operation of the vehicle
will be resolved by the dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the general
manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in
the U.S., call the GMC Consumer Relations Manager
at 1-800-GMC-8782 (1-800-462-8782, Customer
Assistance prompt). In Canada, call General Motors of
Canada Customer Communication at 1-800-263-3777
(English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order to
give your inquiry prompt attention. Have the following
information available to give the Customer Assistance
Representative:
•Vehicle Identification Number (VIN). This is available
from the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.
•Dealership name and location.
•Vehicle delivery date and present mileage.
When contacting GMC, remember that your concern will
likely be resolved at a dealer’s facility. That is why we
suggest following Step One first.
7-2

STEP THREE — U.S. Owners:Both General Motors
and your dealer are committed to making sure you
are completely satisfied with your new vehicle. However,
if you continue to remain unsatisfied after following
the procedure outlined in Steps One and Two, you can
file with the Better Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to filling out a court
action, use of the program is free of charge and your case
will generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.
7-3

Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer’s
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement
of fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,credit card, etc. You are responsible for fuel usage
charges and may also be responsible for taxes, levies,
usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer for
specific information about availability. All Courtesy
Transportation arrangements will be administered by
appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at any
time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described herein
at its sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is damaged,
have the damage repaired by a qualified technician using
the proper equipment and quality replacement parts.
Poorly performed collision repairs diminish your vehicle’s
resale value, and safety performance can be
compromised in subsequent collisions.
7-11