GMC SAVANA 2011 Owner's Manual

Black plate (89,1)GMC Savana Owner Manual - 2011
Vehicle Care 10-89
Dinghy Towing
Two-Wheel‐Drive Vehicles
Notice:If the vehicle is towed
with all four wheels on the
ground, the drivetrain
components could be damaged.
The repairs would not be covered
by the vehicle warranty. Do not
tow the vehicle with all four
wheels on the ground. Two-wheel-drive vehicles should
not be towed with all four wheels on
the ground. Two-wheel-drive
transmissions have no provisions
for internal lubrication while being
towed.
All‐Wheel‐Drive Vehicles
The vehicle was not designed to be
towed with all four wheels on the
ground. To properly tow these
vehicles, they should be placed on
a platform trailer with all four wheels
off the ground.
Notice:
Towing an all-wheel-drive
vehicle with all four wheels on the
ground, or even with only two of
its wheels on the ground, will
damage drivetrain components.
Do not tow an all-wheel-drive
vehicle with any of its wheels on
the ground.
Dolly Towing
Rear Towing (Rear Wheels Off the
Ground) –Two‐Wheel‐Drive
Vehicles
Use the following procedure to tow
the vehicle from the rear:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly.

Black plate (90,1)GMC Savana Owner Manual - 2011
10-90 Vehicle Care
3. Firmly set the parking brake.See Parking Brake on page 9‑36
for more information.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position.
7. Turn the ignition to LOCK/OFF. If the tow vehicle will not be
started or driven for six weeks or
more, remove the battery cable
from the negative terminal (post)
of the battery to prevent the
battery from draining while
towing. Rear Towing (Rear Wheels Off the
Ground)
–All‐Wheel‐Drive
Vehicles
The vehicle was not designed to be
towed with two wheels on the
ground. To properly tow these
vehicles, they should be placed on
a platform trailer with all four wheels
off the ground. Notice:
Towing an all-wheel-drive
vehicle with all four wheels on the
ground, or even with only two of
its wheels on the ground, will
damage drivetrain components.
Do not tow an all-wheel-drive
vehicle with any of its wheels on
the ground.

Black plate (91,1)GMC Savana Owner Manual - 2011
Vehicle Care 10-91
Appearance Care
Exterior Care
If dirt and/or contaminants build up
in the glass seals, use a cloth and
water to clean the glass seals.
Silicone grease on weatherstrips will
make them last longer, seal better,
and not stick or squeak. Apply
silicone grease with a clean cloth.
During very cold, damp weather
frequent application may be
required. SeeRecommended Fluids
and Lubricants on page 11‑7.
Washing the Vehicle
The best way to preserve the finish
is to keep it clean by washing it
often.
Notice: Certain cleaners contain
chemicals that can damage the
emblems or nameplates on the
vehicle. Check the cleaning
product label. If it states that it
should not be used on plastic
parts, do not use it on the vehicle
or damage may occur and it
would not be covered by the
warranty.
Do not wash the vehicle in direct
sunlight. Use a car washing soap.
Do not use cleaning agents that are
petroleum based or that contain
acid or abrasives, as they can
damage the paint, metal or plastic
on the vehicle. Approved cleaning
products can be obtained from your
dealer. Follow all manufacturers'
directions regarding correct product
usage, necessary safety precautions and appropriate
disposal of any vehicle care
product.
Rinse the vehicle well, before
washing and after to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
High pressure car washes may
cause water to enter the vehicle.
Avoid using high pressure washes
closer than 30 cm (12 in) to the
surface of the vehicle. Use of power
washers exceeding 8 274 kPa
(1,200 psi) can result in damage or
removal of paint and decals.

Black plate (92,1)GMC Savana Owner Manual - 2011
10-92 Vehicle Care
Cleaning Exterior Lamps/
Lenses
Use only lukewarm or cold water, a
soft cloth and a car washing soap to
clean exterior lamps and lenses.
Follow instructions under“Washing
the Vehicle.”
Finish Care
Occasional waxing or mild polishing
of the vehicle by hand may be
necessary to remove residue from
the paint finish. Approved cleaning
products can be obtained from your
dealer.
If the vehicle has a basecoat/
clearcoat paint finish, the clearcoat
gives more depth and gloss to the
colored basecoat. Always use
waxes and polishes that are
non-abrasive and made for a
basecoat/clearcoat paint finish. Notice:
Machine compounding or
aggressive polishing on a
basecoat/clearcoat paint finish
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint finish on the
vehicle.
Foreign materials such as calcium
chloride and other salts, ice melting
agents, road oil and tar, tree sap,
bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter. Exterior painted surfaces are
subject to aging, weather and
chemical fallout that can take their
toll over a period of years. To help
keep the paint finish looking new,
keep the vehicle garaged or
covered whenever possible.
Protecting Exterior Bright Metal
Parts
Bright metal parts should be
cleaned regularly to keep their
luster. Washing with water is all that
is usually needed. However, chrome
polish may be used on chrome or
stainless steel trim, if necessary.
Use special care with aluminum
trim. To avoid damaging protective
trim, never use auto or chrome
polish, steam or caustic soap to
clean aluminum. A coating of wax,
rubbed to high polish, is
recommended for all bright metal
parts.

Black plate (93,1)GMC Savana Owner Manual - 2011
Vehicle Care 10-93
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean the rubber blades using a lint
free cloth or paper towel soaked
with windshield washer fluid or a
mild detergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap and a
buildup of vehicle wash/wax
treatments may cause wiper
streaking. Replace the wiper blades
if they are worn or damaged.
Wipers can be damaged by:
.Extreme dusty conditions.
.Sand and salt.
.Heat and sun.
.Snow and ice, without proper
removal.
Aluminum Wheels
Notice:Using strong soaps,
chemicals, abrasive polishes,
cleaners, brushes, or cleaners
that contain acid on aluminum or
chrome-plated wheels, could
damage the surface of the
wheel(s). The repairs would not
be covered by the vehicle
warranty. Use only approved
cleaners on aluminum or
chrome-plated wheels.
Keep the wheels clean using a soft
clean cloth with mild soap and
water. Rinse with clean water. After
rinsing thoroughly, dry with a soft
clean towel. A wax may then be
applied.
Notice: Using chrome polish on
aluminum wheels could damage
the wheels. The repairs would not
be covered by the vehicle
warranty. Use chrome polish on
chrome wheels only. The surface of these wheels is
similar to the painted surface of the
vehicle. Do not use strong soaps,
chemicals, abrasive polishes,
abrasive cleaners, cleaners with
acid, or abrasive cleaning brushes
on them because they could
damage the surface. Do not use
chrome polish on aluminum wheels.
Notice:
Driving the vehicle
through an automatic car wash
that has silicone carbide tire
cleaning brushes, could damage
the aluminum or chrome-plated
wheels. The repairs would not be
covered by the vehicle warranty.
Never drive a vehicle that has
aluminum or chrome-plated
wheels through an automatic car
wash that uses silicone carbide
tire cleaning brushes.

Black plate (94,1)GMC Savana Owner Manual - 2011
10-94 Vehicle Care
Tires
To clean the tires, use a stiff brush
with tire cleaner.
Notice:Using petroleum-based
tire dressing products on the
vehicle may damage the paint
finish and/or tires. When applying
a tire dressing, always wipe off
any overspray from all painted
surfaces on the vehicle.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Any stone chips, fractures or deep
scratches in the finish should be
repaired right away. Bare metal will
corrode quickly and may develop
into major repair expense.
Minor chips and scratches can be
repaired with touch-up materials
available from your dealer. Larger
areas of finish damage can be
corrected in your dealer's body and
paint shop.
Chemicals used for ice and snow
removal and dust control can collect
on the underbody. If these are not
removed, corrosion and rust can
develop on the underbody parts
such as fuel lines, frame, floor pan,
and exhaust system even though
they have corrosion protection.
At least every spring, flush these
materials from the underbody with
plain water. Clean any areas where
mud and debris can collect. Dirt
packed in close areas of the frame
should be loosened before being flushed. Your dealer or an
underbody car washing system can
do this.
Underbody Maintenance
Chemicals used for ice and snow
removal and dust control can collect
on the underbody. If these are not
removed, corrosion and rust can
develop on the underbody parts
such as fuel lines, frame, floor pan,
and exhaust system even though
they have corrosion protection.
At least every spring, flush these
materials from the underbody with
plain water. Clean any areas where
mud and debris can collect. Dirt
packed in close areas of the frame
should be loosened before being
flushed. Your dealer or an
underbody car washing system can
do this.

Black plate (95,1)GMC Savana Owner Manual - 2011
Vehicle Care 10-95
Chemical Paint Spotting
Some weather and atmospheric
conditions can create a chemical
fallout. Airborne pollutants can fall
upon and attack painted surfaces on
the vehicle. This damage can take
two forms: blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface.
Although no defect in the paint job
causes this, we will repair, at no
charge to the owner, the surfaces of
new vehicles damaged by this
fallout condition within 12 months or
20 000 km (12,000 mi) of purchase,
whichever occurs first.
Interior Care
The interior will continue to look its
best if it is cleaned often. Although
not always visible, dust and dirt can
accumulate on the upholstery. Dirt
can damage carpet, fabric, leather,
and plastic surfaces. Regular
vacuuming is recommended to
remove particles from the
upholstery. It is important to keep
the upholstery from becoming and
remaining heavily soiled. Soils
should be removed as quickly as
possible. The interior may
experience extremes of heat that
could cause stains to set rapidly.
Lighter colored interiors may require
more frequent cleaning. Use care
because newspapers and garments
that transfer color to home
furnishings may also transfer color
to the interior.
When cleaning the interior, only use
cleaners specifically designed for
the surfaces being cleaned.
Permanent damage may result from
using cleaners on surfaces forwhich they were not intended. Use
glass cleaner only on glass.
Remove any accidental over-spray
from other surfaces immediately. To
prevent over-spray, apply cleaner
directly to the cleaning cloth.
Notice:
Using abrasive cleaners
when cleaning glass surfaces on
the vehicle, could scratch the
glass and/or cause damage to the
rear window defogger. When
cleaning the glass on the vehicle,
use only a soft cloth and glass
cleaner.
Many cleaners contain solvents that
may become concentrated in the
breathing space. Before using
cleaners, read and adhere to all
safety instructions on the label.
While cleaning the interior, maintain
adequate ventilation by opening the
doors and windows.
Dust may be removed from small
buttons and knobs using a small
brush with soft bristles.

Black plate (96,1)GMC Savana Owner Manual - 2011
10-96 Vehicle Care
Products that remove odors from
the upholstery and clean the glass
can be obtained from your dealer.
Do not clean the vehicle using:
.A knife or any other sharp object
to remove a soil from any interior
surface.
.A stiff brush. It can cause
damage to the interior surfaces.
.Heavy pressure or aggressive
rubbing with a cleaning cloth.
Use of heavy pressure can
damage the interior and does
not improve the effectiveness of
soil removal.
.Laundry detergents or
dishwashing soaps with
degreasers can leave residue
that streaks and attracts dirt. For
liquid cleaners, about 20 drops
per gallon (3.78 L) of water is a
good guide. Use only mild,
neutral-pH soaps.
.Too much cleaner that saturates
the upholstery.
.Cleaners that contain solvents
can damage the interior.
Fabric/Carpet
Use a vacuum cleaner with a soft
brush attachment frequently to
remove dust and loose dirt.
A canister vacuum with a beater bar
in the nozzle may only be used on
floor carpet and carpeted floor mats.
For any soil, always try to remove it
first with plain water or club soda.
Before cleaning, gently remove as
much of the soil as possible using
one of the following techniques:
.For liquids: gently blot the
remaining soil with a paper
towel. Allow the soil to absorb
into the paper towel until no
more can be removed.
.For solid dry soils: remove as
much as possible and then
vacuum.To clean:
1. Saturate a lint-free, clean white
cloth with water or club soda.
2. Wring the cloth to remove excess moisture.
3. Start on the outside edge of the soil and gently rub toward the
center. Continue cleaning, using
a clean area of the cloth each
time it becomes soiled.
4. Continue to gently rub the soiled area until the cleaning cloth
remains clean.
5. If the soil is not completely removed, use a mild soap
solution and repeat the cleaning
process that was used with plain
water.
If any of the soil remains, a
commercial fabric cleaner or spot
lifter may be necessary. When a
commercial upholstery cleaner or
spot lifter is to be used, test a small
hidden area for colorfastness first.

Black plate (97,1)GMC Savana Owner Manual - 2011
Vehicle Care 10-97
If the locally cleaned area gives any
impression that a ring formation may
result, clean the entire surface.
After the cleaning process has been
completed, a paper towel can be
used to blot excess moisture from
the fabric or carpet.
Instrument Panel, Vinyl and
other Plastic Surfaces
A soft cloth dampened with water
may be used to remove dust. If a
more thorough cleaning is
necessary, a clean soft cloth
dampened with a mild soap solution
can be used to gently remove dust
and dirt. Never use spot lifters or
removers on plastic surfaces. Many
commercial cleaners and coatings
that are sold to preserve and
protect soft plastic surfaces may
permanently change the
appearance and feel of the interior
and are not recommended. Do not
use silicone or wax-based products,
or those containing organic solvents
to clean the interior because theycan alter the appearance by
increasing the gloss in a
non-uniform manner.
Some commercial products may
increase gloss on the instrument
panel. The increase in gloss may
cause annoying reflections in the
windshield and even make it difficult
to see through the windshield under
certain conditions.
Notice:
Air fresheners contain
solvents that may cause damage
to plastics and painted surfaces.
Follow the manufacturer ’s
instructions when using air
fresheners in the vehicle. If air
freshener comes in contact with
paint or a plastic surface, blot
immediately with a soft cloth.
Damage caused by using air
fresheners would not be covered
by the vehicle warranty.
Care of Safety Belts
Keep belts clean and dry.
{WARNING
Do not bleach or dye safety belts.
It may severely weaken them. In
a crash, they might not be able to
provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.

Black plate (98,1)GMC Savana Owner Manual - 2011
10-98 Vehicle Care
Floor Mats
{WARNING
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the accelerator
pedal and/or brake pedal.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
accelerator or brake pedal.Use the following guidelines for
proper floor mat usage.
.The original equipment floor
mats were designed for the
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the accelerator or
brake pedal. Always check that
the floor mats do not interfere
with the pedals.
.Use the floor mat with the
correct side up. Do not turn
it over.
.Do not place anything on top of
the driver side floor mat.
.Use only a single floor mat on
the driver side.
.Do not place one floor mat on
top of another.