service GMC SAVANA 2012 Owner's Manual

Black plate (2,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
2012 GMC Savana Owner ManualM
Service and Maintenance. . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids,
Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-13
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-14 OnStar
. . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (3,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, GMC, the
GMC Truck Emblem, and SAVANA
are trademarks and/or service
marks of General Motors LLC, its
subsidiaries, affiliates, or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for GMC
wherever it appears in this manual.
If the vehicle has the Duramax
®
Diesel engine, see the Duramax
diesel supplement for additional and
specific information on this engine.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Litho in U.S.A.
Part No. 20875605 B Second Printing©2011 General Motors LLC. All Rights Reserved.

Black plate (4,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
iv Introduction
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Dangerindicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning orCaution indicates a
hazard that could result in injury or
death.
{WARNING
These mean there is something
that could hurt you or other
people.
Notice: This means there is
something that could result in
property or vehicle damage. This
would not be covered by the
vehicle's warranty.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see the owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information.

Black plate (17,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
In Brief 1-17
Satellite Radio
XM is a satellite radio service based
in the 48 contiguous United States
and 10 Canadian provinces.
XM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
XM service.
For more information, refer to:
.www.xmradio.com or call
1-800-929-2100 (U.S.)
.www.xmradio.ca or call
1-877-438-9677 (Canada)
See Satellite Radio on page 7‑9.
Portable Audio Devices
This vehicle may have an auxiliary
input located on the radio faceplate
and a USB port located on the
instrument panel. External devices
such as an iPod
®, laptop computer,
MP3 player, CD changer, or USB
storage device can be connected to
the auxiliary port using a 3.5 mm
(1/8 in) input cable or the USB port
depending on the audio system.
See "Using the Auxiliary Input Jack"
and "Using the USB Port" in
Auxiliary Devices on page 7‑17.
Bluetooth®
For vehicles with a Bluetooth
system, it allows users with a
Bluetooth‐enabled cell phone to
make and receive hands-free calls
using the vehicle’ s audio system
and controls.
The Bluetooth‐enabled cell phone
must be paired with the Bluetooth
system before it can be used in the
vehicle. Not all phones will support
all functions. For more information,
visit www.gm.com/bluetooth.
For more information, see Bluetooth
on page 7‑22.

Black plate (21,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
In Brief 1-21
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-888-881-3302
TTY Users: 1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new GMC, you
are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
on page 13‑5.
Roadside Assistance and OnStar
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
U.S.: gmc.com (click on
“Owners,”
then“Manage My
GMC/Owners Login”)
Canada: gmcowner.ca
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1.

Black plate (3,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
Keys, Doors, and Windows 2-3
.Check the transmitter's battery.
See“Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
If equipped, the Remote Keyless
Entry (RKE) transmitter functions
work up to 60 m (195 ft) away from
the vehicle.
There are other conditions which
can affect the performance of the
transmitter. See Remote Keyless
Entry (RKE) System on page 2‑2.
RKE Transmitter with Remote
Start Shown
Q(Lock):Press once to lock all
doors. If enabled through the Driver
Information Center (DIC), the
parking lamps flash once to indicate
locking has occurred.
The horn may chirp when
Qis
pressed again within five seconds.
See Vehicle Personalization on
page 5‑42 for additional information.
K(Unlock): Press to unlock the
driver door. If
Kis pressed again
within five seconds, all remaining
doors unlock.
The interior lamps come on and
stay on for 20 seconds or until the
ignition is turned on. If enabled
through the DIC, the parking lamps
flash twice to indicate unlocking
has occurred. See Vehicle
Personalization on page 5‑42 for
additional information.
j(Cargo Door): Press to unlock
only the cargo doors.
/(Remote Vehicle Start): For
vehicles with this feature, press
Q
and then press and hold/within
five seconds to start the engine from
outside the vehicle using the RKE
transmitter. See Remote Vehicle
Start on page 2‑5 for additional
information.

Black plate (13,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
Keys, Doors, and Windows 2-13
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
it impossible to steal.
Immobilizer
SeeRadio Frequency Statement on
page 13‑16 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Immobilizer Operation
This vehicle is equipped with the
PASS-Key®III+ (Personalized
Automotive Security System)
theft-deterrent system.
PASS-Key III+ is a passive
theft deterrent system. The system is automatically armed
when the key is removed from the
ignition.
You do not have to manually arm or
disarm the system.
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it shuts down the
vehicle's starter and fuel systems.
The starter will not work and fuel will
stop being delivered to the engine.
Anyone using a trial-and-error
method to start the vehicle will be
discouraged because of the high
number of electrical key codes.
If the engine does not start and the
security message comes on, the
key may have a damaged
transponder. Turn the ignition off
and try again.If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. At this time,
you may also want to check the
instrument panel PASS KEY fuse.
If the engine still does not start with
the other key, the vehicle needs
service. If the vehicle does start, the
first key may be faulty. See your
dealer or a locksmith who can
service the PASS-Key III+ to have a
new key made. See
Fuses and
Circuit Breakers on page 10‑43.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. This procedure is for
learning additional keys only. If all
the currently programmed keys are
lost or do not operate, you must see
your dealer or a locksmith who can
service PASS-Key III+ to have keys
made and programmed to the
system.

Black plate (14,1)GMC Savana Owner Manual - 2012 - 2nd - 11/11/11
2-14 Keys, Doors, and Windows
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank that is cut exactly as
the ignition key that operates the
system.
To program the new key:
1. Verify the new key has
1
stamped on it.
2. Insert the original, already programmed key into the ignition
lock cylinder and start the
engine. If the engine will not
start, see your dealer for service.
3. After the engine has started, turn the key to LOCK/OFF and
remove the key. 4. Insert the key to be programmed
and turn it to ON/RUN within
10 seconds of removing the
previous key.
The security message will turn
off once the key has been
programmed. It may not be
apparent that the security
message went on due to how
quickly the key is programmed.
5. Repeat Steps 1 through 4 if additional keys are to be
programmed.
If you lose or damage a
PASS-Key III+ key, see your dealer
or a locksmith who can service
PASS-Key III+ to have a new
key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.
Exterior Mirrors
Convex Mirrors
{WARNING
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.

Black plate (26,1)GMC Savana Owner Manual - 2012 - 2nd - 11/15/11
3-26 Seats and Restraints
inflate. You can lock the doors, and
turn off the interior lamps and the
hazard warning flashers by using
the controls for those features.
{WARNING
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation. Additional windshield breakage may
also occur from the right front
passenger airbag.
.Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the airbag
system will not be there to help
protect you in another crash.
A new system will include airbag
modules and possibly other
parts. The service manual for
the vehicle covers the need to
replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See
Vehicle Data
Recording and Privacy on
page 13‑14 andEvent Data
Recorders on page 13‑15.
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.

Black plate (29,1)GMC Savana Owner Manual - 2012 - 2nd - 11/15/11
Seats and Restraints 3-29
United StatesCanada and Mexico
To turn off the right front passenger
frontal airbag, insert the ignition key
into the switch, push in, and move
the switch to the off position.
The airbag off light will come on to
let you know the right front
passenger airbag is off. The airbag
off light will stay on to remind you
that the airbag is off. See Airbag
On-Off Light on page 5‑17. The right
front passenger airbag will remain
off until you turn it back on again.
{WARNING
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. For
example, the right front
passenger airbag could inflate
even though the airbag on-off
switch is turned off.
To help avoid injury to yourself or
others, have the vehicle serviced
right away. See Airbag Readiness
Light on page 5‑16 for more
information, including important
safety information.