Problem GMC SAVANA 2017 Owner's Guide

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 6/29/17
Vehicle Care 233
If Steam is Coming from the
Engine Compartment
{Warning
Steam from an overheated engine
can burn you badly, even if you
just open the hood. Stay away
from the engine if you see or hear
steam coming from it. Just turn it
off and get everyone away from
the vehicle until it cools down.
Wait until there is no sign of
steam or coolant before you open
the hood.
If you keep driving when the
engine is overheated, the liquids
in it can catch fire. You or others
could be badly burned. Stop the
engine if it overheats, and get out
of the vehicle until the engine
is cool.
If No Steam is Coming from
the Engine Compartment
If an engine overheat warning is
displayed but no steam can be seen
or heard, the problem may not be
too serious. Sometimes the engine
can get a little too hot when the
vehicle:
.Climbs a long hill on a hot day.
. Stops after high-speed driving.
. Idles for long periods in traffic.
. Tows a trailer. See “Driving on
Grades” underTrailer Towing
0 208.
If the overheat warning is displayed
with no sign of steam: 1. Turn the air off.
2. Turn the heater on to the highest temperature and to the
highest fan speed. Open the
windows as necessary.
3. When it is safe to do so, pull off the road, shift to P (Park) or
N (Neutral) and let the
engine idle. If the engine coolant temperature
gauge is no longer in the overheat
zone or an overheat warning no
longer displays, the vehicle can be
driven. Continue to drive the vehicle
slowly for about 10 minutes. Keep a
safe vehicle distance from the
vehicle in front. If the warning does
not come back on, continue to drive
normally and have the cooling
system checked for proper fill and
function.
If the warning continues, pull over,
stop, and park the vehicle
right away.
If there is still no sign of steam,
push down the accelerator until the
engine speed is about twice as fast
as normal idle speed for at least
three minutes while parked. If the
warning is still on, turn off the
engine until it cools down.
If the decision is made not to lift the
hood, get service help right away.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 6/29/17
234 Vehicle Care
Engine Fan
The vehicle has a clutched engine
cooling fan. When the clutch is
engaged, the fan spins faster to
provide more air to cool the engine.
In most everyday driving conditions,
the fan is spinning slower and the
clutch is not fully engaged. This
improves fuel economy and reduces
fan noise. Under heavy vehicle
loading, trailer towing, and/or high
outside temperatures, the fan speed
increases as the clutch more fully
engages, so an increase in fan
noise may be heard. This is normal
and should not be mistaken as the
transmission slipping or making
extra shifts. It is merely the cooling
system functioning properly. The fan
will slow down when additional
cooling is not required and the
clutch partially disengages.
This fan noise may be heard when
starting the engine. It will go away
as the fan clutch partially
disengages.
Power Steering Fluid
The power steering fluid reservoir is
in the engine compartment on the
driver side of the vehicle. See
Engine Compartment Overview
0220 for reservoir location.
When to Check Power Steering
Fluid
It is not necessary to regularly
check power steering fluid unless
there is a leak suspected in the
system or an unusual noise is
heard. A fluid loss in this system
could indicate a problem. Have the
system inspected and repaired.
How to Check Power Steering
Fluid
To check the power steering fluid:
1. Turn the key off and let the engine compartment
cool down.
2. Wipe the cap and the top of the reservoir clean.
3. Unscrew the cap and wipe the dipstick with a clean rag.
4. Replace the cap and completely tighten it.
5. Remove the cap again and look at the fluid level on the
dipstick.
The level should be at the COLD
FILL mark. If necessary, add only
enough fluid to bring the level up to
the mark.
To prevent contamination of brake
fluid, never check or fill the power
steering reservoir with the brake
master cylinder cover off.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 6/29/17
238 Vehicle Care
Battery - North America
The original equipment battery is
maintenance free. Do not remove
the cap and do not add fluid.
Refer to the replacement number
shown on the original battery label
when a new battery is needed. See
Engine Compartment Overview
0220 for battery location.
{Warning
WARNING: Battery posts,
terminals, and related
accessories contain lead and lead
compounds, chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Batteries also
contain other chemicals known to
the State of California to cause
cancer. WASH HANDS AFTER
HANDLING.
See California Proposition
65 Warning 0217.
Vehicle Storage
{Warning
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. See Jump Starting -
North America 0285 for tips on
working around a battery without
getting hurt.
Infrequent Usage: Remove the
black, negative (−) cable from the
battery to keep the battery from
running down.
Extended Storage: Remove the
black, negative (−) cable from the
battery or use a battery trickle
charger.
Rear Axle
When to Check Lubricant
It is not necessary to regularly
check rear axle fluid unless you
suspect there is a leak or you hear an unusual noise. A fluid loss could
indicate a problem. Have it
inspected and repaired.
How to Check Lubricant
To get an accurate reading, the
vehicle should be on a level
surface.
For axles with the fill plug located
on the back cover of the rear axle,
the proper level is 15 mm to 40 mm
(0.59 to 1.57 in) below the bottom of
the fill hole.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 6/29/17
Vehicle Care 247
2. License Plate BulbAssembly
3. Screws
To replace one of these bulbs:
1. Remove the screws (3) that secure the license plate bulb
assembly (2).
2. Turn the bulb socket (1) counterclockwise and pull the
bulb straight out of the socket.
3. Install the new bulb.
4. Reverse Steps 1 and 2 to reinstall the license plate bulb
assembly.
Replacement Bulbs
Exterior Lamp Bulb
Number
Back-up, Rear
Parking, Stoplamp,
and Turn
Signal Lamp 3157KX
Center
High-Mounted
Stoplamp
(CHMSL) 912LLExterior Lamp
Bulb
Number
Front Parking and
Turn Signal Lamp 3157KX
Front
Sidemarker Lamp 194LL
License
Plate Lamp 194LL
Headlamps Composite
High-Beam
Headlamp 9005LL
Composite
Low-Beam
Headlamp 9006LL
Sealed Beam
Headlamp H6054
For replacement bulbs not listed
here, contact your dealer.
Electrical System
Electrical System
Overload
The vehicle has fuses and circuit
breakers to protect against an
electrical system overload.
When the current electrical load is
too heavy, the circuit breaker opens
and closes, protecting the circuit
until the current load returns to
normal or the problem is fixed. This
greatly reduces the chance of circuit
overload and fire caused by
electrical problems.
Fuses and circuit breakers protect
power devices in the vehicle.
Replace a bad fuse with a new one
of the identical size and rating.
If there is a problem on the road and
a fuse needs to be replaced, the
same amperage fuse can be
borrowed. Choose some feature of
the vehicle that is not needed to use
and replace it as soon as possible.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 6/29/17
248 Vehicle Care
Headlamp Wiring
An electrical overload may cause
the lamps to go on and off, or in
some cases to remain off. Have the
headlamp wiring checked right away
if the lamps go on and off or
remain off.
Windshield Wipers
If the wiper motor overheats due to
heavy snow or ice, the windshield
wipers will stop until the motor cools
and will then restart.
Although the circuit is protected
from electrical overload, overload
due to heavy snow or ice may
cause wiper linkage damage.
Always clear ice and heavy snow
from the windshield before using the
windshield wipers.
If the overload is caused by an
electrical problem and not snow or
ice, be sure to get it fixed.
Fuses and Circuit
Breakers
The wiring circuits in the vehicle are
protected from short circuits by a
combination of fuses and circuit
breakers. This greatly reduces the
chance of fires caused by electrical
problems.
Look at the silver-colored band
inside the fuse. If the band is broken
or melted, replace the fuse. Be sure
you replace a bad fuse with a new
one of the identical size and rating.
Engine Compartment
Fuse Block
For vans with a diesel engine, see
the Duramax diesel supplement.
The fuse block is located in the
engine compartment on the driver
side of the vehicle.
Vehicles with upfitter content
See www.gmupfitter.com for upfitter
provisions and best practices.
Caution
Spilling liquid on any electrical
component on the vehicle may
damage it. Always keep the
covers on any electrical
component.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 6/29/17
Vehicle Care 265
shown on the Tire and Loading
Information label. SeeVehicle Load
Limits 0173.
A message to check the pressure in
a specific tire displays in the Driver
Information Center (DIC). The low
tire pressure warning light and the
DIC warning message come on at
each ignition cycle until the tires are
inflated to the correct inflation
pressure. If the vehicle has DIC
buttons, tire pressure levels can be
viewed. For additional information
and details about the DIC operation
and displays, see Driver Information
Center (DIC) 0109 andTire
Messages 0119.
The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
could be an early indicator that the
air pressure is getting low and
needs to be inflated to the proper
pressure.
A Tire and Loading Information label
shows the size of the original
equipment tires and the correct
inflation pressure for the tires when they are cold. See
Vehicle Load
Limits 0173, for an example of the
Tire and Loading Information label
and its location. Also see Tire
Pressure 0262.
The TPMS can warn about a low
tire pressure condition but it
does not replace normal tire
maintenance. See Tire Inspection
0 267, Tire Rotation 0268 andTires
0 254.
Caution
Tire sealant materials are not all
the same. A non-approved tire
sealant could damage the TPMS
sensors. TPMS sensor damage
caused by using an incorrect tire
sealant is not covered by the
vehicle warranty. Always use only
the GM approved tire sealant
available through your dealer or
included in the vehicle.
TPMS Malfunction Light and
Message
The TPMS will not function properly
if one or more of the TPMS sensors
are missing or inoperable. When the
system detects a malfunction, the
low tire pressure warning light
flashes for about one minute and
then stays on for the remainder of
the ignition cycle. A DIC warning
message also displays. The
malfunction light and DIC warning
message come on at each ignition
cycle until the problem is corrected.
Some of the conditions that can
cause these to come on are:
.
One of the road tires has been
replaced with the spare tire. The
spare tire does not have a
TPMS sensor. The malfunction
light and the DIC message
should go off after the road tire
is replaced and the sensor
matching process is performed
successfully. See "TPMS Sensor
Matching Process" later in this
section.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 6/29/17
274 Vehicle Care
Wheel Alignment and Tire
Balance
The tires and wheels were aligned
and balanced at the factory to
provide the longest tire life and best
overall performance. Adjustments to
wheel alignment and tire balancing
are not necessary on a regular
basis. Consider an alignment check
if there is unusual tire wear or the
vehicle is significantly pulling to one
side or the other. Some slight pull to
the left or right, depending on the
crown of the road and/or other road
surface variations such as troughs
or ruts, is normal. If the vehicle is
vibrating when driving on a smooth
road, the tires and wheels may need
to be rebalanced. See your dealer
for proper diagnosis.
Wheel Replacement
Replace any wheel that is bent,
cracked, or badly rusted or
corroded. If wheel nuts keep coming
loose, the wheel, wheel bolts, and
wheel nuts should be replaced.
If the wheel leaks air, replace it.Some aluminum wheels can be
repaired. See your dealer if any of
these conditions exist.
Your dealer will know the kind of
wheel that is needed.
Each new wheel should have the
same load-carrying capacity,
diameter, width, offset, and be
mounted the same way as the one it
replaces.
Replace wheels, wheel bolts, wheel
nuts, or Tire Pressure Monitor
System (TPMS) sensors with new
GM original equipment parts.
{Warning
Using the wrong replacement
wheels, wheel bolts, or wheel
nuts can be dangerous. It could
affect the braking and handling of
the vehicle. Tires can lose air,
and cause loss of control, causing
a crash. Always use the correct
wheel, wheel bolts, and wheel
nuts for replacement.
Caution
The wrong wheel can also cause
problems with bearing life, brake
cooling, speedometer or
odometer calibration, headlamp
aim, bumper height, vehicle
ground clearance, and tire or tire
chain clearance to the body and
chassis.
Used Replacement Wheels
{Warning
Replacing a wheel with a used
one is dangerous. How it has
been used or how far it has been
driven may be unknown. It could
fail suddenly and cause a crash.
When replacing wheels, use a
new GM original equipment
wheel.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 6/29/17
Customer Information 319
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-888-881-3302; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle's powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
GMC reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
GMC reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 6/29/17
Customer Information 321
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
The Courtesy Transportation
program is no longer available for
cutaway vehicles.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate bookletentitled
“Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9967828) -
2017 - crc - 6/29/17
Customer Information 323
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
319.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.