emergency towing GMC SAVANA 2022 Owners Manual

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-15555961) -
2022 - CRC - 4/14/22
156 Driving and Operating
The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before pulling a
trailer.
When towing a trailer:
.Become familiar with and follow all state
and local laws that apply to trailer
towing. These requirements vary from
state to state.
.State laws may require the use of
extended side view mirrors. Even if not
required, you should install extended side
view mirrors if your visibility is limited or
restricted while towing.
.Do not tow a trailer during the first
800 km (500 mi) of vehicle use to prevent
damage to the engine, axle, or other
parts.
.It is recommended to perform the first oil
change before heavy towing.
.During the first 800 km (500 mi) of trailer
towing, do not drive over 80 km/h
(50 mph) and do not make starts at full
throttle.
.Vehicles can tow in D (Drive). Tow/Haul
Mode is recommended for heavier trailers.
SeeTow/Haul Mode 0140. If the transmission downshifts too often, a
lower gear may be selected using Manual
Mode. See
Manual Mode 0139.
If equipped, the following driver assistance
features should be turned off when towing
a trailer:
.Adaptive Cruise Control (ACC)
.Super Cruise Control
.Lane Keep Assist (LKA)
.Park Assist
.Automatic Parking Assist (APA)
.Reverse Automatic Braking (RAB)
If equipped, the following driver assistance
features should be turned to alert or off
when towing a trailer:
.Automatic Emergency Braking (AEB)
.Intelligent Brake Assist (IBA)
.Front Pedestrian Braking (FPB)
If equipped with Lane Change Alert (LCA),
the LCA detection zones that extend back
from the side of the vehicle do not move
further back when a trailer is towed. Use
caution while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic Alert
(RCTA), use caution while backing up when
towing a trailer, as the RCTA detection zones that extend out from the back of the vehicle
do not move further back when a trailer is
towed.
{Warning
To prevent serious injury or death from
carbon monoxide (CO), when towing a
trailer:
.Do not drive with the liftgate, trunk/
hatch, or rear-most window open.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to a
setting that brings in only outside air.
See
“Climate Control Systems” in the
Index.
For more information about carbon
monoxide, see Engine Exhaust 0136.
Towing a trailer requires experience. The
combination of the vehicle and trailer is
longer and not as responsive as the vehicle
itself. Get used to the handling and braking
of the combination by driving on a level
road surface before driving on public roads.
The trailer structure, the tires, and the
brakes must be all be rated to carry the
intended cargo. Inadequate trailer

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-15555961) -
2022 - CRC - 4/14/22
234 Vehicle Care
Towing the Vehicle
Caution
Incorrectly transporting a disabled vehicle
may cause damage to the vehicle. Use
proper tire straps to secure the vehicle to
the flatbed tow truck. Do not strap or
hook to any frame, underbody,
or suspension component not specified
below. Do not move vehicles with drive
axle tires on the ground. Damage is not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with an
electric parking brake and/or a
mechanical transmission range select
shifter. In the event of a loss of 12-volt
battery power, the electric parking brake
cannot be released, and the vehicle
cannot be shifted to N (Neutral). Tire
skates or dollies must be used under the
non-rolling tires to prevent damage while
loading/unloading the vehicle. Dragging
the vehicle will cause damage not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with a tow
eye. Improper use of the tow eye may
cause damage to the vehicle and is not
covered by the vehicle warranty.
If equipped, use the tow eye to load the
vehicle onto a flatbed tow truck from a
flat road surface, or to move the vehicle
a very short distance at a walking pace.
The tow eye is not designed for off-road
recovery. The vehicle must be in
N (Neutral) with the electric parking
brake released when using the tow eye.
Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the
snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye. The vehicle must be in N (Neutral) and the
electric parking brake must be released
when loading the vehicle onto a flatbed tow
truck.
.If the 12-volt battery is dead and/or
electric parking brake is not released, the
vehicle will not move. Try to jump start
the vehicle with a known good 12-volt
battery, shift the car into N (Neutral), and
release the electric parking brake. Refer to
Jump Starting - North America
0231.
.If unsuccessful, the vehicle will not move.
Tire skates or dollies must be used under
the non-rolling tires to prevent vehicle
damage.
Front Attachment Points

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-15555961) -
2022 - CRC - 4/14/22
262 Customer Information
.Battery Jump Start:Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to 7 L.
Diesel fuel delivery may be restricted.
Propane and other fuels are not provided
through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner’s responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled into the
service department immediately, keep
driving it until it can be scheduled for
service, unless, of course, the problem is
safety related. If it is, please call your
dealership, let them know this, and ask for
instructions.
If your dealer requests you to bring the
vehicle for service, you are urged to do so
as early in the work day as possible to
allow for same-day repair.
Courtesy Transportation Program
To enhance your ownership experience, we
and our participating dealers are proud to
offer Courtesy Transportation, a customer
support program for vehicles with the
Bumper-to-Bumper (Base Warranty Coverage

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-15555961) -
2022 - CRC - 4/14/22
264 Customer Information
Genuine GM Collision parts are the best
choice to ensure that the vehicle's designed
appearance, durability, and safety are
preserved. The use of Genuine GM parts can
help maintain the GM New Vehicle Limited
Warranty.
Recycled original equipment parts may also
be used for repair. These parts are typically
removed from vehicles that were total losses
in prior crashes. In most cases, the parts
being recycled are from undamaged sections
of the vehicle. A recycled original equipment
GM part may be an acceptable choice to
maintain the vehicle's originally designed
appearance and safety performance;
however, the history of these parts is not
known. Such parts are not covered by the
GM New Vehicle Limited Warranty, and any
related failures are not covered by that
warranty.
Aftermarket collision parts are also available.
These are made by companies other than
GM and may not have been tested for the
vehicle. As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not perform
properly in subsequent collisions.
Aftermarket parts are not covered by theGM New Vehicle Limited Warranty, and any
vehicle failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you choose a
collision repair facility that meets your
needs before you ever need collision repairs.
Your dealer may have a collision repair
center with GM-trained technicians and
state-of-the-art equipment, or be able to
recommend a collision repair center that has
GM-trained technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM vehicle
with comprehensive and collision insurance
coverage. There are significant differences in
the quality of coverage afforded by various
insurance policy terms. Many insurance
policies provide reduced protection to the
GM vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some insurance
companies will not specify aftermarket
collision parts. When purchasing insurance,
we recommend that you ensure that the
vehicle will be repaired with GM original
equipment collision parts. If such insurancecoverage is not available from your current
insurance carrier, consider switching to
another insurance carrier.
If the vehicle is leased, the leasing company
may require you to have insurance that
ensures repairs with Genuine GM Original
Equipment Manufacturer (OEM) parts or
Genuine Manufacturer replacement parts.
Read the lease carefully, as you may be
charged at the end of the lease for poor
quality repairs.
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing see
Roadside
Assistance Program 0261.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-15555961) -
2022 - CRC - 4/14/22
Index 279
Connected Services (cont'd)Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Connections Connected Services . . . . . . . . . . . . . . . . . . . . 274
Control Traction and Electronic Stability . . . . . . . 142
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . . 122
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Coolant Engine Temperature Gauge . . . . . . . . . . . . . 74
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114, 116
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Courtesy Transportation Program . . . . . . . . 262
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Customer Assistance . . . . . . . . . . . . . . . . . . . . . 260 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Text Telephone (TTY) Users . . . . . . . . . . . . 260
Customer Information Publications Ordering Information . . . . . 265
Customer Satisfaction Procedure . . . . . . . . . 258
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 263
Danger, Warning, and Caution . . . . . . . . . . . . . .2 Data Collection
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 267
Daytime Running Lamps (DRL) . . . . . . . . . . . . 92
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . . 121
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . 276
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . . 121
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Door
Cargo Door Relocking . . . . . . . . . . . . . . . . . . . . 12
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 12
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Rear Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Sliding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 257
Driver Assistance Systems . . . . . . . . . . . . . . . .145
Driver Information Center (DIC) . . . . . . . . . . . 82
Driving Better Fuel Economy . . . . . . . . . . . . . . . . . . . . 121
Characteristics and Towing Tips . . . . . . . . 155
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Hill and Mountain Roads . . . . . . . . . . . . . . 124 Driving (cont'd)
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 126
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 123
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 123
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 126
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
E
Electrical Equipment, Add-On . . . . . . . . . . . . . 171
Electrical System
Engine Compartment Fuse Block . . . . . . . 199
Floor Console Fuse Block . . . . . . . . . . . . . . . 203
Fuses and Circuit Breakers . . . . . . . . . . . . . 199
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . 182
Check Light (Malfunction Indicator) . . . . . 77
Compartment Overview . . . . . . . . . . . . . . . . 176
Coolant Heater . . . . . . . . . . . . . . . . . . . . . . . . 133
Coolant Temperature Gauge . . . . . . . . . . . . 74
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 183
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . . 257
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188