phone GMC SAVANA PASSENGER 2011 Owner's Guide

Black plate (11,1)GMC Savana Owner Manual - 2011
Customer Information 13-11
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state‐of‐the‐art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13‑6.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.

Black plate (3,1)GMC Savana Owner Manual - 2011
INDEX i-3
Climate Control Systems . . . . . . . 8-1Air Conditioning . . . . . . . . . . . . . . . 8-1
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Cluster, Instrument . . . . . . . . . . . . 5-11
Collision Damage Repair . . . . . 13-10
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5 Messages . . . . . . . . . . . . . . . . . . . . 5-32
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-14
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-20
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Cooling System . . . . . . . . . . . . . . . 10-19
Engine Messages . . . . . . . . . . . . 5-33
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . 13-8
Cruise Control . . . . . . . . . . . . . . . . . 9-39 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Customer Assistance . . . . . . . . . . 13-4 Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-3 Customer Assistance (cont.)
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 13-4
Customer Information
Service PublicationsOrdering Information . . . . . . 13-12
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . 13-1
D
Damage Repair, Collision . . . . . 13-10
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-15
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-3
Defensive Driving . . . . . . . . . . . . . . . 9-2
Delayed Locking . . . . . . . . . . . . . . . . 2-8
Devices, Auxiliary . . . . . . . . . . . . . 7-18
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-6 Door
Ajar Messages . . . . . . . . . . . . . . . 5-33
Cargo Door Relocking . . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . . 2-8
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Rear Doors . . . . . . . . . . . . . . . . . . . 2-11
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Sliding . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Drive Belt Routing, Engine . . . . . 12-4
Drive Systems All-Wheel Drive . . . . . . . 10-31, 9-35
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-27
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 9-48
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
For Better Fuel Economy . . . . . 1-20
Highway Hypnosis . . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . . 9-8

Black plate (8,1)GMC Savana Owner Manual - 2011
i-8 INDEX
OilEngine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . .10-11
Engine Oil Pressure
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Pressure Light . . . . . . . . . . . . . . . . 5-25
Older Children, Restraints . . . . . 3-44
Online Owner Center . . . . . . . . . . 13-4
OnStar
®System . . . . . . . . . . . . . . . 1-21
Operation, Infotainment
System . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Ordering Service Publications . . . . . . . . 13-12
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Overheating, Engine . . . . . . . . . . 10-24
P
Park Shifting into . . . . . . . . . . . . . . . . . . . 9-23
Shifting out of . . . . . . . . . . . . . . . . . 9-25 Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-36
Brake and P (Park)
Mechanism Check . . . . . . . . 10-36
Over Things That Burn . . . . . . . 9-25
Parking Lamps Bulb Replacement . . . . . . . . . . 10-40
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-19
Passenger Sensing System . . . 3-37
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-40
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-23
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Protection, Battery . . . . . . . . . . . . . 6-7
Retained Accessory (RAP) . . . 9-23
Seat Adjustment . . . . . . . . . . . . . . . 3-3 Power (cont.)
Steering Fluid . . . . . . . . . . . . . . . 10-26
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Pregnancy, Using Safety
Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-16
Program
Courtesy Transportation . . . . . . 13-8
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-16
Statement . . . . . . . . . . . . . . . . . . 13-16
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-7
Reception . . . . . . . . . . . . . . . . . . . . 7-11
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Reading Lamps . . . . . . . . . . . . . . . . . 6-6
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-33

Black plate (10,1)GMC Savana Owner Manual - 2011
i-10 INDEX
SeatsAdjustment, Front . . . . . . . . . . . . . . 3-2
Head Restraints . . . . . . . . . . . . . . . 3-2
Power Adjustment, Front . . . . . . 3-3
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Reclining Seatbacks . . . . . . . . . . . 3-3
Secondary Latch System . . . . . 10-81
Securing Child
Restraints . . . . . . . . 3-59, 3-62, 3-65
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-12
Service Accessories andModifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-20
Maintenance Records . . . . . . .11-10
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering
Information . . . . . . . . . . . . . . . . 13-12 Service (cont.)
Scheduling Appointments . . . . . 13-8
Vehicle Messages . . . . . . . . . . . . 5-38
Servicing the Airbag . . . . . . . . . . . 3-41
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-35
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-23
Out of Park . . . . . . . . . . . . . . . . . . . 9-25
Side Door . . . . . . . . . . . . . . . . . . . . . . 2-9
Sidemarker Bulb Replacement . . . . . . . . . . 10-40
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 6-5
Sliding Door . . . . . . . . . . . . . . . . . . . 2-10
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-12
StabiliTrak Indicator Light . . . . . . . . . . . . . . . . 5-24
System . . . . . . . . . . . . . . . . . . . . . . . 9-37
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-35 Starting the Engine . . . . . . . . . . . . 9-20
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Fluid, Power . . . . . . . . . . . . . . . . 10-26
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2
Storage Areas Front . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-11
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-19
Swing-out Windows . . . . . . . . . . . . 2-17
Switches Airbag On-Off . . . . . . . . . . . . . . . . . 3-33
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Noise Control . . . . . . . . . . . . . . . 10-33
T
Taillamps . . . . . . . . . . . . . . . . . . . . . 10-40
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-12Immobilizer . . . . . . . . . . . . . . . . . . . 2-12
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7