service schedule GMC SIERRA 1500 2011 User Guide

Black plate (31,1)GMC Sierra Owner Manual - 2011
Vehicle Care 10-31
Some driving conditions or climates
can cause a brake squeal when
the brakes are first applied or
lightly applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in
the proper sequence to torque
specifications inCapacities and
Specifications on page 12‑2.
If the vehicle has rear drum brakes,
they do not have wear indicators,
but if a rear brake rubbing noise is
heard, have the rear brake linings
inspected immediately. Rear brake
drums should be removed and
inspected each time the tires are
removed for rotation or changing. Drum brakes have an inspection
hole to inspect lining wear during
scheduled maintenance. When
the front brake pads are replaced,
have the rear brakes inspected, too.
Brake linings should always be
replaced as complete axle sets.
Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in
pedal travel. This could be a
sign that brake service might
be required.
Brake Adjustment
Every time the brakes are applied,
with or without the vehicle moving,
the brakes adjust for wear.
Replacing Brake System Parts
The braking system on a vehicle is
complex. Its many parts have to be
of top quality and work well together
if the vehicle is to have really good
braking. The vehicle was designed
and tested with top-quality brake
parts. When parts of the braking
system are replaced, be sure to get
new, approved replacement parts.
If this is not done, the brakes might
not work properly. For example,
installing disc brake pads that
are wrong for the vehicle, can
change the balance between the
front and rear brakes
—for the
worse. The braking performance
expected can change in many
other ways if the wrong replacement
brake parts are installed.

Black plate (41,1)GMC Sierra Owner Manual - 2011
Vehicle Care 10-41
Park on a fairly steep hill, with the
vehicle facing downhill. Keeping
your foot on the regular brake, set
the parking brake.
.To check the parking brake's
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot
pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.
.To check the P (Park)
mechanism's holding ability:
With the engine running, shift
to P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer if service is
required.
Wiper Blade Replacement
Windshield wiper blades should
be inspected for wear or cracking.
See Scheduled Maintenance on
page 11‑2 for more information
on wiper blade inspection.
Replacement blades come in
different types and are removed
in different ways. To remove the
wiper blade:
1. Pull the windshield wiper arm connector away from the
windshield.
2. Squeeze the grooved areas on
each side of the blade, and turn
the blade assembly away from
the arm connector.
3. Install the new blade onto thearm connector and make sure
the grooved areas are fully set
in the locked position.
For the proper type and size, see
Maintenance Replacement Parts on
page 11‑11.
Glass Replacement
If the windshield or front side
glass must be replaced, see your
dealer to determine the correct
replacement glass.

Black plate (1,1)GMC Sierra Owner Manual - 2011
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Scheduled Maintenance
Scheduled Maintenance . . . . . 11-2
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . 11-8
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . 11-11
Maintenance Records
Maintenance Records . . . . . . 11-12
General Information
This maintenance section applies
to vehicles with a gasoline engine.
For diesel engine vehicles, see the
maintenance schedule section in
the Duramax Diesel Supplement.
Notice: Maintenance
intervals, checks, inspections,
recommended fluids, and
lubricants are necessary to
keep this vehicle in good
working condition. Damage
caused by failure to follow
scheduled maintenance might
not be covered by the vehicle
warranty.
As the vehicle owner, you are
responsible for the scheduled
maintenance in this section.
We recommend having your
dealer perform these services.
Proper vehicle maintenance helps
to keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions for
better air quality. Because of all the different ways
people use vehicles, maintenance
needs vary. The vehicle might need
more frequent checks and services.
Please read the information under
Scheduled Maintenance. To keep
the vehicle in good condition, see
your dealer.
The maintenance schedule is for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See
Vehicle Load Limits
on page 9‑25.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Are driven off-road in the
recommended manner.
See Off-Road Driving on
page 9‑7.
.Use the recommended fuel.
See Recommended Fuel on
page 9‑84.

Black plate (2,1)GMC Sierra Owner Manual - 2011
11-2 Service and Maintenance
{WARNING
Performing maintenance work can
be dangerous. Some jobs can
cause serious injury. Perform
maintenance work only if you
have the required know-how and
the proper tools and equipment.
If in doubt, see your dealer to
have a qualified technician do
the work. SeeDoing Your Own
Service Work on page 10‑4.
At your dealer, you can be
certain that you will receive the
highest level of service available.
Your dealer has specially trained
service technicians, uses genuine
replacement parts, as well as,
up‐to‐date tools and equipment
to ensure fast and accurate
diagnostics. The proper replacement parts,
fluids, and lubricants to use are
listed in
Recommended Fluids
and Lubricants on page 11‑8 and
Maintenance Replacement Parts on
page 11‑11. We recommend the use
of genuine parts from your dealer.
Rotation of New Tires
To maintain ride, handling, and
performance of the vehicle, it is
important that the first rotation
service for new tires be performed.
Tires should be rotated every
12 000 km/7,500 miles. See Tire
Rotation on page 10‑73.
Scheduled
Maintenance
When the Change Engine Oil
Soon Message Displays
Change engine oil and filter.
See Engine Oil on page 10‑7.
An Emission Control Service.
When the CHANGE ENGINE OIL
SOON message displays in the
Driver Information Center (DIC),
service is required for the vehicle
as soon as possible, within the next
1 000 km/600 miles. If driving under
the best conditions, the engine oil
life system might not indicate the
need for vehicle service for more
than a year. The engine oil and filter
must be changed at least once a
year and the oil life system must
be reset. Your dealer has trained
service technicians who will perform
this work and reset the system.

Black plate (8,1)GMC Sierra Owner Manual - 2011
11-8 Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine and/or an
Allison Transmission, see the maintenance schedule section in the DURAMAX®Diesel manual.
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.
Usage Fluid/Lubricant
Engine Oil The engine requires engine oil approved to the dexos specification. Oils
meeting this specification can be identified with the dexos certification
mark. Look for and use only an engine oil that displays the dexos
certification mark of the proper viscosity grade. See
Engine Oil on
page 10‑7.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL coolant.
See
Engine Coolant on page 10‑22.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 12377967,
in Canada 89021320).
Windshield Washer Optikleen
®Washer Solvent.
Power Steering System GM Power Steering Fluid (GM Part No. 89021184, in Canada 89021186).
Automatic Transmission DEXRON
®-VI Automatic Transmission Fluid.
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. 12346241,
in Canada 10953474).

Black plate (12,1)GMC Sierra Owner Manual - 2011
11-12 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Maintenance Record
DateOdometer
Reading Serviced By Services Performed

Black plate (7,1)GMC Sierra Owner Manual - 2011
Customer Information 13-7
My GM Canada www.gm.ca
My GM Canada is a
password-protected section of
www.gm.ca where you can save
information on GM vehicles, get
personalized offers, and use handy
tools and forms with greater ease.
Here are a few of the valuable
tools and services you will have
access to:
.My Showroom: Find and save
information on vehicles and
current offers in your area.
.My Dealers: Save details such
as address and phone number
for each of your preferred GM
dealers.
.My Driveway: Access quick
links to parts and service
estimates, check trade-in
values, or schedule a service
appointment by adding the
vehicles you own to your
driveway profile.
.My Preferences: Manage your
profile and use tools and forms
with greater ease.
To sign up, visit the My GM.ca
section within www.gm.ca.
GM Mobility
Reimbursement Program
(U.S. and Canada)
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.

Black plate (10,1)GMC Sierra Owner Manual - 2011
13-10 Customer Information
.Trip Interruption Benefits and
Assistance:Must be over
250 kilometres from where
your trip was started to
qualify. General Motors of
Canada Limited requires
pre-authorization, original
detailed receipts, and a copy
of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may
give permission to get local
emergency road service.
You will receive payment, up to
$100, after sending the original
receipt to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are
the owner responsibility.
Roadside Assistance
Program (Mexico)
Roadside Assistance is available
24 hours a day, 365 days of
the year.
For detailed information about
Roadside Assistance, please see
the brochure provided with your
new vehicle or visit our website
at: www.gmc.com.mx. Navigate
the site and click on “Asistencia
en el Camino.” E-mail
correspondence should be sent
to: [email protected].
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0801
United States
1-866-466-8902
Canada
1-800-268-6800
Scheduling Service
Appointments
(U.S. and Canada)
When the vehicle requires warranty
service, contact the dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, the
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until
it can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call the
dealership, let them know this, and
ask for instructions.
If the dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for the
same day-repair.

Black plate (11,1)GMC Sierra Owner Manual - 2011
Customer Information 13-11
Courtesy Transportation
Program (U.S. and
Canada)
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid‐specific warranties in
both the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled“Warranty and Owner
Assistance Information” furnished
with each new vehicle provides
detailed warranty coverage
information.
Transportation Options
Warranty service can generally
be completed while you wait.
However, if you are unable
to wait, GM helps to minimize
inconvenience by providing several
transportation options. Depending
on the circumstances, the dealer
can offer one of the following:
Shuttle Service
Shuttle service is the preferred
means of offering Courtesy
Transportation. Dealers may provide
shuttle service to get you to your
destination with minimal interruption
of your daily schedule. This includes
one‐way or round‐trip shuttle service
within reasonable time and distance
parameters of the dealer's area. Public Transportation or Fuel
Reimbursement
If the vehicle requires overnight
warranty repairs, and public
transportation is used instead
of the dealer's shuttle service,
the expense must be supported
by original receipts and can only
be up to the maximum amount
allowed by GM for shuttle service.
In addition, for U.S. customers,
should you arrange transportation
through a friend or relative, limited
reimbursement for reasonable
fuel expenses may be available.
Claim amounts should reflect
actual costs and be supported by
original receipts. See the dealer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.

Black plate (15,1)GMC Sierra Owner Manual - 2011
Customer Information 13-15
If another party's insurance
company is paying for the repairs,
you are not obligated to accept
a repair valuation based on that
insurance company's collision
policy repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices
as long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the
diagnosis and repair information
on the engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle.
The Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday - Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change
without notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in
U.S. funds. Make checks payable
in U.S. funds.