mileage GMC SIERRA 1500 2013 Owners Manual

Black plate (33,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
In Brief 1-33
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.: 1-888-881-3302
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0801
As the owner of a new GMC, you
are automatically enrolled in the
Roadside Assistance program.
SeeRoadside Assistance Program
(Mexico) on page 13‑7 orRoadside
Assistance Program (U.S. and
Canada) on page 13‑11. Roadside Assistance and OnStar
(U.S. and Canada)
If the vehicle has an active OnStar
subscription, contact OnStar and the
vehicle’s current GPS location will
be sent to an OnStar advisor to
assess the situation, contact
Roadside Assistance, and relay the
exact location to send help.OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See
OnStar Overview on
page 14‑1.

Black plate (30,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
5-30 Instruments and Controls
Trip/Fuel Menu Items (with DIC
Buttons)
3(Trip/Fuel):Press this button
to scroll through the following menu
items:
Odometer
Press the trip/fuel button until
ODOMETER displays. This display
shows the distance the vehicle has
been driven in either kilometers (km)
or miles. Pressing the trip odometer
reset stem will also display the
odometer.
To switch between metric and
English measurements, see “Units”
later in this section.
Trip Odometer
Press the trip/fuel button until TRIP
displays. This display shows the
current distance traveled in either
kilometers (km) or miles since the
last reset for the trip odometer.
Pressing the trip odometer reset
stem will also display the trip
odometer. The trip odometer can be reset to
zero by pressing the set/reset
button while the trip odometer is
displayed. You can also reset the
trip odometer while it is displayed by
pressing and holding the trip
odometer reset stem.
The trip odometer has a feature
called the retro-active reset. This
can be used to set the trip odometer
to the number of miles (kilometers)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retro-active reset feature,
press and hold the set/reset button
for at least four seconds. The trip
odometer will display the number of
kilometers (km) or miles driven since
the ignition was last turned on and
the vehicle was moving. Once the
vehicle begins moving, the trip
odometer will accumulate mileage.
For example, if the vehicle was
driven 8 km (5 miles) before it is
started again, and then the
retro-active reset feature isactivated, the display will show 8 km
(5 miles). As the vehicle begins
moving, the display will then
increase to 8.2 km (5.1 miles),
8.4 km (5.2 miles), etc.
Fuel Range
Press the trip/fuel button until FUEL
RANGE displays. This display
shows the approximate number of
remaining kilometers (km) or miles
the vehicle can be driven without
refueling. The display will show
LOW if the fuel level is low.
The fuel range estimate is based on
an average of the vehicle's fuel
economy over recent driving history
and the amount of fuel remaining in
the fuel tank. This estimate will
change if driving conditions change.
For example, if driving in traffic and
making frequent stops, this display
may read one number, but if the
vehicle is driven on a freeway, the
number may change even though
the same amount of fuel is in the
fuel tank. This is because different
driving conditions produce different

Black plate (34,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
5-34 Instruments and Controls
Trip Odometer Reset Stem
Menu Items (with DIC Buttons)
Use the trip odometer reset stem to
view the odometer and trip
odometer. The Language selection
and Engine Hours display can also
be accessed with the trip odometer
reset stem.
Odometer
Press the trip odometer reset stem
until ODOMETER displays. This
display shows the distance the
vehicle has been driven in either
kilometers (km) or miles (mi).
Trip Odometer
Press the trip odometer reset stem
until TRIP displays. This display
shows the current distance traveled
in either kilometers (km) or
miles (mi) since the last reset for the
trip odometer.
The trip odometer can be reset to
zero by pressing and holding the trip
odometer reset stem while the trip
odometer is displayed.The trip odometer has a feature
called the retro-active reset. This
can be used to set the trip odometer
to the number of miles (kilometers)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retro-active reset feature,
press and hold the trip odometer
reset stem for at least four seconds.
The trip odometer will display the
number of kilometers (km) or
miles (mi) driven since the ignition
was last turned on and the vehicle
was moving. Once the vehicle
begins moving, the trip odometer
will accumulate mileage. For
example, if the vehicle was driven
8 km (5 miles) before it is started
again, and then the retro-active
reset feature is activated, the
display will show 8 km (5 miles). As
the vehicle begins moving, the
display will then increase to 8.2 km
(5.1 miles), 8.4 km (5.2 miles), etc.
Language
This display allows you to select the
language in which the DIC
messages will appear. To select a
language:
1. Press the trip odometer reset
stem until ODOMETER displays.
2. While in the ODOMETER display, press and hold the trip
odometer reset stem for
three seconds until the currently
set language displays.
3. Continue to press and hold the trip odometer reset stem to scroll
through all of the available
languages.
The available selections are
ENGLISH (default),
FRANCAIS (French),
ESPANOL (Spanish), and NO
CHANGE.
4. Once the desired language is displayed, release the trip
odometer reset stem to set the
choice.

Black plate (35,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
Instruments and Controls 5-35
Engine Hours
To display the ENGINE HOURS,
place the ignition in LOCK/OFF or
ACC/ACCESSORY, then press and
hold the trip odometer reset stem for
four seconds while viewing the
ODOMETER. This display shows
the total number of hours the engine
has run.
Trip Odometer Reset Stem
Menu Items (without DIC
Buttons)
Language
This display allows you to select the
language in which the DIC
messages will appear. To select a
language:
1. Press the trip odometer resetstem until ODOMETER displays.
2. While in the ODOMETER display, press and hold the trip
odometer reset stem for
three seconds until the currently
set language displays. 3. Continue to press and hold the
trip odometer reset stem to scroll
through all of the available
languages.
The available languages are
ENGLISH (default),
FRANCAIS (French),
ESPANOL (Spanish), and NO
CHANGE.
4. Once the desired language is displayed, release the trip
odometer reset stem to set the
choice.
Trip Odometer
Press the trip odometer reset stem
until TRIP displays. This display
shows the current distance traveled
in either kilometers (km) or
miles (mi) since the last reset for the
trip odometer.
The trip odometer can be reset to
zero by pressing and holding the trip
odometer reset stem while the trip
odometer is displayed. The trip odometer has a feature
called the retro-active reset. This
can be used to set the trip odometer
to the number of miles (kilometers)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retro-active reset feature,
press and hold the trip odometer
reset stem for at least four seconds.
The trip odometer will display the
number of kilometers (km) or
miles (mi) driven since the ignition
was last turned on and the vehicle
was moving. Once the vehicle
begins moving, the trip odometer
will accumulate mileage. For
example, if the vehicle was driven
8 km (5 miles) before it is started
again, and then the retro-active
reset feature is activated, the
display will show 8 km (5 miles). As
the vehicle begins moving, the
display will then increase to 8.2 km
(5.1 miles), 8.4 km (5.2 miles), etc.

Black plate (4,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
10-4 Vehicle Care
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, seeService
Publications Ordering Information
on page 13‑16.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Airbag System
Check on page 3‑37.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records on
page 11‑16.
Notice: Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the
fluids, reservoir caps,
or dipsticks.Hood
To open the hood:
1. Pull the handle with this symbol on it. It is inside the vehicle to
the lower left of the steering
wheel.
2. Then go to the front of thevehicle and locate the secondary
hood release, near the center of
the grille.
3. Push the secondary hood release to the right.
4. Lift the hood. Before closing the hood, be sure
all the filler caps are on properly.
Then bring the hood from full
open to within 152 mm (6 in)
from the closed position, pause,
then push the front center of the
hood with a swift, firm motion to
fully close the hood.

Black plate (9,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
Vehicle Care 10-9
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
On some vehicles, when the system
has calculated that oil life has been
diminished, a CHANGE ENGINE
OIL SOON message comes on to
indicate that an oil change is
necessary. SeeEngine Oil
Messages on page 5‑40. Change
the oil as soon as possible within
the next 1 000 km (600 mi). It is
possible that, if driving under the best conditions, the oil life system
might indicate that an oil change is
not necessary for up to a year. The
engine oil and filter must be
changed at least once a year and,
at this time, the system must be
reset. For vehicles without the
CHANGE ENGINE OIL SOON
message, an oil change is needed
when the OIL LIFE
REMAINING percentage is near
0%. Your dealer has trained service
people who will perform this work
and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. Always reset the
engine oil life to 100% after every oil
change. It will not reset itself. To
reset the system on most vehicles:
1. Display the OIL LIFE
REMAINING on the DIC. If the
vehicle does not have DIC
buttons, the vehicle must be in
P (Park) to access this display.
See Driver Information Center
(DIC) on page 5‑28.
2. Press and hold the SET/RESET button on the DIC, or the trip
odometer reset stem if the
vehicle does not have DIC
buttons, for more than
five seconds. The oil life will
change to 100%.

Black plate (2,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
13-2 Customer Information
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE:Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager. STEP TWO:
If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call
1-800-462-8782. In Canada, call
General Motors of Canada
Customer Care Centre at
1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting GMC, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first.
STEP THREE
—U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filling out a court action, use of the
program is free of charge and your
case will generally be heard within

Black plate (3,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
Customer Information 13-3
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.STEP THREE
—Canadian
Owners: In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada
Limited wants you to be aware of its
participation in a no-charge
Mediation/Arbitration Program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
approximately 70 days. We believe
our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge. For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:
Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
The inquiry should be accompanied
by the Vehicle Identification
Number (VIN).

Black plate (4,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
13-4 Customer Information
Customer Satisfaction
Procedure (Mexico)
Did you get the Warranty Extension
Plan? This plan is recommended by
General Motors to supplement the
warranty included with the new
vehicle purchase.
See your dealer for details.
Customer Assistance
Procedure
Owner satisfaction and goodwill are
very important to your dealer and
General Motors.
Normally, any problem with the
transaction, sale, or usage of the
vehicle must be handled by your
dealer sales or service departments.However, we recognize that despite
the good intentions of all parties
involved, sometimes a
misunderstanding may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to your dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.
STEP TWO
If you are not satisfied, please
contact the general manager or your
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.STEP THREE
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
See Customer Assistance Offices
(U.S. and Canada) on page 13‑5 or
Customer Assistance Offices
(Mexico) on page 13‑5.

Black plate (8,1)GMC Sierra Owner Manual - 2013 - crc - 8/14/12
13-8 Customer Information
Services are subject to the
limitations described in the following
pages. Program coverage varies by
country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.
This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the GMC
Customer Assistance Center at
01-800-466-0801.
Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
GMC dealership. It is the
owner's responsibility for the
repair or replacement of the tire.This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.
.*Emergency Messages:
Transmission of urgent phone
messages.
.*Emergency Calls: Call for
emergency services.
.*Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for GMC
dealers.
.Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provide
service. When the vehicle is not
accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.