infotainment GMC SIERRA 1500 2014 Manual PDF

Black plate (1,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 8/15/13
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-15
Infotainment System . . . . . . . . 13-15
Radio Frequency Identification (RFID) . . . . . . . 13-15
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Black plate (15,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 8/15/13
Customer Information 13-15
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology inGM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (7,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 8/15/13
INDEX i-7
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-13
IndicatorVehicle Ahead . . . . . . . . . . . . . . . . 5-26
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-40
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . 5-10
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Interior Rearview Mirrors . . . . . . . 2-18
Internet Radio
Pandora . . . . . . . . . . . . . . . . . . . . . . 7-12
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . 7-22
Jump Starting . . . . . . . . . . . . . . . . . 10-89
K
Key and Lock Messages . . . . . . . 5-38
Keyless Entry Remote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-54
Lamps
Auxiliary RoofMounted Lamp . . . . . . . . . . . . . . . 6-6
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Daytime Running (DRL) . . . . . . . 6-3
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . . . . . . . . . . . . . . . . . . 6-2
License Plate . . . . . . . . . . . . . . . 10-42
Malfunction Indicator . . . . . . . . . 5-22
Messages . . . . . . . . . . . . . . . . . . . . 5-38
On Reminder . . . . . . . . . . . . . . . . . 5-29
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-7
Taillamps . . . . . . . . . . . . . . . . . . . 10-40
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 9-66
Lane Departure Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . 3-19
Lap-Shoulder Belt . . . . . . . . . . . . . 3-14
LATCH System Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 3-58 LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . 3-46
LED Lighting . . . . . . . . . . . . . . . . . . 10-39
Light Hill Decent Control . . . . . . . . . . . 5-26
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Illumination Control . . . . . . . . . . . . 6-6
LED . . . . . . . . . . . . . . . . . . . . . . . . 10-39
Lights
Airbag On-Off . . . . . . . . . . . . . . . . . 5-18
Airbag Readiness . . . . . . . . . . . . . 5-18
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 5-25
Brake System Warning . . . . . . . 5-24
Charging System . . . . . . . . . . . . . 5-21
Cruise Control . . . . . . . . . . . . . . . . 5-29
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
Four-Wheel-Drive . . . . . . . . . . . . . 5-25
Front Fog Lamp . . . . . . . . . . . . . . 5-29
High-Beam On . . . . . . . . . . . . . . . . 5-29
High/Low Beam Changer . . . . . . 6-2
Lane Departure Warning . . . . . . 5-26
Low Fuel Warning . . . . . . . . . . . . 5-28
Safety Belt Reminders . . . . . . . . 5-17

Black plate (9,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 8/15/13
INDEX i-9
Monitor System, TirePressure . . . . . . . . . . . . . . . . . . . . 10-62
Multi-band Antenna . . . . . . . . . . . . 7-12
N
Navigation OnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
New Vehicle Break-In . . . . . . . . . . 9-24
Noise Control System . . . . . . . . 10-35
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-39
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-13 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-6
Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . 10-10
Engine Oil Life System . . . . . 10-13
Engine Oil Pressure
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-15
Messages . . . . . . . . . . . . . . . . . . . . 5-37 Older Children, Restraints . . . . . 3-38
Online Owner Center . . . . . . . . . . 13-4
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-30
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-3
OnStar®Diagnostics . . . . . . . . . . . 14-5
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2
OnStar®System . . . . . . . . . . . . . . . 7-23
Ordering Service Publications . . . . . . . . .13-11
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-25
Overheating, Engine . . . . . . . . . . 10-23
Overview, Infotainment
System . . . . . . . . . . . . . . . . . . . . . . . . 7-2
P
Pandora Internet Radio . . . . . . . . 7-12
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-30
Shifting Out of . . . . . . . . . . . . . . . . 9-32
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-53
Brake and P (Park)
Mechanism Check . . . . . . . . 10-37
Over Things That Burn . . . . . . . 9-32
Parking or Backing
Assistance Systems . . . . . . . . . . 9-61
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-20
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Passenger Sensing System . . . 3-31
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-45
Phone Bluetooth . . . . . . . . 7-32, 7-34, 7-39, 7-44, 7-48
Pickup Conversion to
Chassis Cab . . . . . . . . . . . . . . . . 9-103

Black plate (12,1)GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853626) - 2014 - 3rd crc - 8/15/13
i-12 INDEX
Starter Switch Check . . . . . . . . . 10-36
Starting the Engine . . . . . . . . . . . . 9-27
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4Fluid, Power . . . . . . . . . . . . . . . . 10-26
Heated Wheel . . . . . . . . . . . . . . . . . 5-4
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-3
Steering System Messages . . . . 5-41
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . 10-40
Storage Areas
Center Console . . . . . . . . . . . . . . . . 4-3
Floor Console . . . . . . . . . . . . . . . . . 4-4
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-2
Instrument Panel . . . . . . . . . . . . . . 4-1
Sunglasses . . . . . . . . . . . . . . . . . . . . 4-3
Storage Compartments . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-14
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-22
Sunglass Storage . . . . . . . . . . . . . . . 4-3
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Switches Airbag On-Off . . . . . . . . . . . . . . . . . 3-28
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv System
Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 9-64
Infotainment . . . . . . . . . . . . 7-1, 13-15
Noise Control . . . . . . . . . . . . . . . 10-35
Systems Driver Assistance . . . . . . . . . . . . . 9-60
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-13
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Taillamps . . . . . . . . . . . . . . . . . . . . . 10-40Bulb Replacement . . . . . . . . . . 10-40
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-13 Immobilizer . . . . . . . . . . . . . . . . . . . 2-13
Throttle, Adjustable . . . . . . . . . . . . 9-24
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Tires All-Terrain . . . . . . . . . . . . . . . . . . 10-53
Buying New Tires . . . . . . . . . . . 10-70
Chains . . . . . . . . . . . . . . . . . . . . . . 10-75
Changing . . . . . . . . . . . . . . . . . . . 10-78
Designations . . . . . . . . . . . . . . . 10-56
Different Size . . . . . . . . . . . . . . . 10-72
Dual Rotation . . . . . . . . . . . . . . . 10-69 Tires (cont'd)
Full-Size Spare . . . . . . . . . . . . . 10-88
If a Tire Goes Flat . . . . . . . . . . 10-76
Inflation Monitor System . . . . 10-63
Inspection . . . . . . . . . . . . . . . . . . 10-66
Low Profile . . . . . . . . . . . . . . . . . 10-53
Messages . . . . . . . . . . . . . . . . . . . . 5-41
Pressure Light . . . . . . . . . . . . . . . . 5-28
Pressure Monitor System . . . 10-62
Rotation . . . . . . . . . . . . . . . . . . . . 10-67
Sidewall Labeling . . . . . . . . . . . 10-54
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-58
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-72
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-74
Wheel Replacement . . . . . . . . 10-74
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-69
Winter . . . . . . . . . . . . . . . . . . . . . . 10-53
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-38
Tow/Haul Mode Light . . . . . . . . . . 5-26